US Customs Seizes Rossmann Batteries Under Apple Counterfeit Claim

Louis Rossmann

Apple uses federal trademark enforcement to block independent technicians from importing batteries for older laptops that the company itself refuses to service.

AI-assisted summary of Apple & Customs STOLE my batteries, that they won't even provide to AASPs. — original source. Check the original for full context.

Source published: 2018-10-18

Key ideas

U.S. Customs and Border Protection seized a shipment of 20 original Apple laptop batteries valued at $1,068 intended for Rossmann Repair Group under trademark forfeiture statute 19 U.S.C. § 1526. (1:26)
The seizure arrived immediately after Louis Rossmann appeared in an undercover CBC News investigation exposing Apple quoting up to $2,000 for a minor bent-pin display cable fix. (0:00)
The confiscated batteries service older MacBook models classified by Apple as 'vintage', meaning Apple Stores and Authorized Service Providers no longer provide replacement parts for them. (1:26)
Rossmann vowed to contest the seizure regardless of legal expense, committing to spend up to $50,000 to defend the principle and inflict asymmetrical public relations damage on Apple. (4:35)

Detailed notes

## Background Published on YouTube by independent repair technician Louis Rossmann on October 18, 2018, this video details the federal seizure of imported replacement laptop batteries destined for his shop. The video description links to Rossmann's Right to Repair campaign, his MacBook logic board repair business, and a comprehensive directory of soldering tools, diagnostic gear, and repair equipment.

## TL;DR Days after collaborating on a CBC News investigation exposing Apple Store repair overcharging, Louis Rossmann received a U.S. Customs and Border Protection notice seizing 20 imported MacBook batteries valued at $1,068 under trademark counterfeit statutes. Rossmann points out that customs automatically presumes any component bearing an Apple logo is counterfeit, ignoring legitimate pulled OEM parts. Furthermore, Apple itself deems these older laptop models 'vintage' and refuses to supply replacement batteries to customers or Apple Authorized Service Providers. Infuriated by this supply chain trap designed to force hardware obsolescence, Rossmann vows to fight the seizure in court and inflict massive public relations costs on Apple on principle.

## Atmosphere & style The presentation is punchy, combative, and drenched in caustic sarcasm as Rossmann reviews official customs paperwork with deadpan mockery. Starting with wry amusement over the suspicious timing following his undercover media report, his delivery swiftly intensifies into focused, righteous indignation. Watching it feels like witnessing an unfiltered, high-stakes declaration of defiance from an independent repair advocate willing to take on tech giants and federal bureaucracies on principle.

## Bulletin - [01:26](https://www.youtube.com/watch?v=AVL65qwBGnw&t=86s) U.S. Customs and Border Protection seized a shipment of 20 original Apple laptop batteries valued at $1,068 intended for Rossmann Repair Group under trademark forfeiture statute 19 U.S.C. § 1526. - [00:00](https://www.youtube.com/watch?v=AVL65qwBGnw&t=0s) The seizure arrived immediately after Louis Rossmann appeared in an undercover CBC News investigation exposing Apple quoting up to $2,000 for a minor bent-pin display cable fix. - [01:26](https://www.youtube.com/watch?v=AVL65qwBGnw&t=86s) The confiscated batteries service older MacBook models classified by Apple as 'vintage', meaning Apple Stores and Authorized Service Providers no longer provide replacement parts for them. - [04:35](https://www.youtube.com/watch?v=AVL65qwBGnw&t=275s) Rossmann vowed to contest the seizure regardless of legal expense, committing to spend up to $50,000 to defend the principle and inflict asymmetrical public relations damage on Apple.

## Key takeaways - [00:00](https://www.youtube.com/watch?v=AVL65qwBGnw&t=0s) The CBP seizure occurred suspiciously close to the broadcast of an undercover CBC News exposé regarding predatory Apple Store repair quotes. - [00:00](https://www.youtube.com/watch?v=AVL65qwBGnw&t=0s) Undercover reporting showed Apple quoting a customer between $1,200 and $2,000 for a repair requiring only an inexpensive LCD cable adjustment. - [01:26](https://www.youtube.com/watch?v=AVL65qwBGnw&t=86s) CBP intercepted 20 laptop batteries in Louisville, Kentucky under 19 U.S.C. § 1526, alleging counterfeit trademark violations. - [01:26](https://www.youtube.com/watch?v=AVL65qwBGnw&t=86s) Customs enforcement automatically presumes any component bearing an Apple logo from a third party is counterfeit, ignoring legitimate OEM pulls and recycled parts. - [01:26](https://www.youtube.com/watch?v=AVL65qwBGnw&t=86s) The official CBP seizure notice offered bureaucratic remedies including administrative petitions, financial compromise settlements, and judicial forfeiture requests. - [01:26](https://www.youtube.com/watch?v=AVL65qwBGnw&t=86s) Taking no action on the notice results in automatic forfeiture and transfer of property title to the federal government after 30 days of public notice. - [00:00](https://www.youtube.com/watch?v=AVL65qwBGnw&t=0s) Apple refuses to provide replacement batteries for devices labeled 'vintage' after 4 to 5 years, right when lithium-ion batteries naturally degrade. - [04:35](https://www.youtube.com/watch?v=AVL65qwBGnw&t=275s) Apple Authorized Service Providers (AASPs) cannot service these older machines because Apple actively withholds parts allocations for vintage devices. - [04:35](https://www.youtube.com/watch?v=AVL65qwBGnw&t=275s) Independent repair shops face a complete supply chain blockade: Apple will not sell counter parts, AASPs cannot obtain them, and imports are seized at the border. - [04:35](https://www.youtube.com/watch?v=AVL65qwBGnw&t=275s) Customs seizures targeting independent repair businesses represent an ongoing pattern, mirroring prior confiscations experienced by Jessa Jones of iPad Rehab. - [04:35](https://www.youtube.com/watch?v=AVL65qwBGnw&t=275s) Rossmann argued that trademark enforcement is leveraged not to protect consumers from counterfeits, but to enforce planned obsolescence and block third-party repair. - [04:35](https://www.youtube.com/watch?v=AVL65qwBGnw&t=275s) Rossmann pledged to challenge Apple's executive leadership publicly, asserting he would spend tens of thousands of dollars in legal fees to defend independent repair principles.

## Detailed walkthrough ### [00:00](https://www.youtube.com/watch?v=AVL65qwBGnw&t=0s) Suspicious Timing Following the CBC Investigation

Just days prior, Louis Rossmann collaborated on an undercover investigative piece with CBC News exposing Apple Store repair practices. In that segment, an Apple Store quoted a customer between $1,200 and $2,000 to repair a MacBook that required nothing more than an LCD display cable replacement because a pin had been accidentally bent—likely when the owner attempted to install their own screen. Almost immediately after the report gained widespread public attention, Rossmann received a seizure notice from U.S. Customs and Border Protection for an incoming shipment of laptop batteries. Rossmann sarcastically notes the extraordinary coincidence, pointing out that after years of routinely importing original components without issue, federal agents suddenly intercepted his shipment right as the embarrassing CBC broadcast went live.

The seizure letter specifically targeted batteries meant for older MacBook models that Apple itself refuses to fix. Apple designates hardware as "vintage" after roughly four to five years, meaning customers can no longer obtain official battery replacements at the Apple Store. Yet, when an independent repair business imports original batteries to service those same abandoned machines, the company uses federal authorities to intercept them under the pretext of intellectual property enforcement. Rossmann highlights the absurdity of the situation: “A machine that you cannot have your battery replaced on at an Apple Store because they think it's vintage, they will not allow me to replace a battery on because when I import batteries that are original, they'll tell me they're counterfeit and have them stolen from me by Immigrations and Customs Enforcement.”

The official document—titled *Notice of Seizure and Information to Claimants (Non-CAFRA Form)* and dated October 15, 2018—was addressed to Rossmann Repair Group Inc. at 186 First Avenue in New York City. Rossmann chuckles at the department’s envelope formatting, which explicitly included the line "Mac Laptop Repair" right in the recipient field, and mocks the standard formal opening: “Dear Sir/Madam—thank you for not assuming my gender.”

---

[01:26](https://www.youtube.com/watch?v=AVL65qwBGnw&t=86s) The CBP Notice of Seizure and Legal Bureaucracy

Reading directly from the document, Rossmann lays out the formal justification provided by the federal government. On September 6, 2018, U.S. Customs and Border Protection seized a parcel in Louisville, Kentucky containing 20 Apple laptop batteries, assigned an appraised domestic value of $1,068. The stated authority for the confiscation was 19 U.S.C. § 1526, a statute prohibiting the importation of merchandise bearing a counterfeit trademark registered with the United States Patent and Trademark Office and recorded with Customs.

```mermaid flowchart TD accTitle: The Independent Repair Battery Trap accDescr: Flowchart illustrating how Apple blocks repairs across official, authorized, and third-party channels. subgraph AppleChannels["Official Channels"] A["Customer needs battery for 5-year-old MacBook"] --> B["Apple Store / Genius Bar"] B -->|"Deemed 'Vintage'"| C["Service Refused"] A --> D["Apple Authorized Service Provider (AASP)"] D -->|"Parts Denied by Apple"| C end subgraph ThirdParty["Independent Repair Channel"] A --> E["Rossmann Repair Group"] E --> F["Import genuine pulled/OEM batteries"] F --> G["U.S. Customs (CBP) Seizure under 19 U.S.C. § 1526"] G --> H["Deemed 'Counterfeit' without inspection"] end ```

Rossmann attacks the underlying bureaucratic assumption embedded in the law: customs authorities automatically classify any imported component displaying an Apple logo as counterfeit, entirely bypassing any empirical verification. The regulatory posture presumes that no private individual or third party could legitimately harvest genuine parts from decommissioned computers, retail store display units, or disassembled machines. Explaining the inherent flaw in this enforcement mechanism, Rossmann remarks: “It is assumed that if something has that logo on it—if it has an Apple logo on it—it must be counterfeit; it couldn't be that somebody who has these batteries decided to send them to me.”

The notice outlines several rigid legal paths available to the recipient, each wrapped in bureaucratic obstacles: - **Petition for Remission:** The claimant may file an administrative petition within 30 days seeking remission of the forfeiture. - **Offer in Compromise:** The claimant can propose a monetary settlement under 19 U.S.C. § 1617, which must be accompanied by an upfront cashier's check, certified check, or bank draft drawn on a U.S. financial institution. Rossmann scoffs at the suggestion, joking that he will definitely write Apple a settlement check right away. - **Abandonment:** The importer may check Box 3 on the election proceedings form, disavowing all legal claim and property rights in the shipment. - **Judicial Forfeiture (Court Action):** The claimant can request referral to the U.S. Attorney to initiate court proceedings, requiring formal written declarations and potentially posting a monetary bond. - **Take No Action:** If no response is filed, CBP publishes a public notice of seizure and intent to forfeit for 30 consecutive days, after which full legal title automatically transfers to the federal government. Rossmann deadpans: “Take no action—yep, that's what I'm known for: taking no action.” - **Release on Payment:** If the goods are not legally barred from entry into U.S. commerce, the claimant may offer to pay the government the full appraised domestic market value of $1,068 to recover them.

---

[04:35](https://www.youtube.com/watch?v=AVL65qwBGnw&t=275s) Vintage Machines, Supply Chain Blockades, and Retaliation

Rossmann stresses that this seizure is not an isolated incident, but part of a persistent strategy he has reported on since 2013, wherein Apple collaborates with border agencies to police the independent repair market under the guise of intellectual property protection. He references a similar high-profile incident involving Jessa Jones of iPad Rehab, whose imported iPhone screens were confiscated by Customs. Rossmann directly challenges repair commentators and apologists who defend Apple's policies under the claim that withholding manuals and components is not an active attempt to block repairs, or that Apple is merely protecting consumers from low-grade counterfeit parts.

The reality for repair businesses is a total supply chain Catch-22 designed to force obsolescence. An independent technician cannot purchase batteries from Apple retail stores because Apple will not sell spare parts across the counter. Joining the Apple Authorized Service Provider (AASP) network offers no solution either, because Apple cuts off parts allocation for any model marked "vintage"—which conveniently occurs after four to five years, precisely when original lithium-ion cells degrade and fail. When independent technicians source authentic OEM batteries or premium working pulls overseas to maintain high service standards—reflected in the 4.9 out of 5-star rating on the Rossmann Group web store—Apple leverages federal trademark enforcement to have the cargo seized at port.

Infuriated by the institutional bullying, Rossmann makes it clear that he will not back down over the financial cost. He views the seizure not as a minor customs dispute, but as an existential fight for consumer repair rights. Drawing a firm line against Apple's executive leadership, Rossmann states: “I don't care if I have to spend $50,000 in legal fees to get back my thousand dollars' worth of batteries—this is principle.” He vows to turn the incident into an expensive public relations disaster for the company, promising to extract an asymmetric toll for every obstacle placed in his path: “For every dollar you cost me, I'm going to ensure that it costs you at least a hundred thousand dollars per dollar that you cost me.” He concludes the video with a direct warning aimed at Apple CEO Tim Cook and retail chief Angela Ahrendts, promising that independent technicians will continue shining a light on corporate repair practices until consumers understand how they are being exploited.

## Notable quotes > [04:35](https://www.youtube.com/watch?v=AVL65qwBGnw&t=275s) I don't care if I have to spend $50,000 in legal fees to get back my thousand dollars' worth of batteries—this is principle. — Louis Rossmann

## Mentioned Apple, Louis Rossmann, Rossmann Repair Group Inc., CBC News, U.S. Customs and Border Protection, Immigrations and Customs Enforcement, United States Patent and Trademark Office, Apple Authorized Service Provider, MacBook, Jessa Jones, iPad Rehab, Tim Cook, Angela Ahrendts

## Video description https://matrix.to/#/#rossmannrepair:matrix.org Let's get Right to Repair passed! https://gofund.me/1cba2545 We repair Macbook logic boards: https://rossmanngroup.com/macbook-logic-board-repair 👉 Find tools used, recording gear, repair guides, chip sources, & cryptocurrency donation links below:

👉 Leave a tip for us via cryptocurrency if we've helped you out: › Bitcoin: 1EaEv8DBeFfg6fE6BimEmvEFbYLkhpcvhj › Bitcoin Cash: qzwtptwa8h0wjjawr5fsm0ku8kf40amgqgm6lx4jxh › Dash: XwQpZuvMvU44JT7C7Uh6xHvkSadzJw9fMN › Dogecoin: DKetsoCvwa2hF29ssgUA4Wz4hxT4kj3KLU › Ethereum: 0x6f6870feb48f08388ee345cf0261e2f03d2fa310 › Ethereum classic: 0x671bfd61ba87edf6365c97cea33d66ba73645510 › Litecoin: LWnbTTAjojZQt68ihFJFgQq3cYHUsTcyd7 › Verge: DFumZ5sMhi3JktLQpsTVtV9xUt3zKDrcZV › Zcash: t1Ko3FkphQYoQroQc8k2DVk4WKMAbmNR8PH › Zcoin: a8QdvArHmdRYe1MjiqtP6jDNe6Z4JgnRKZ

👉 CHIPS & COMPONENTS: › http://bit.ly/2jaAOXM

👉 TOOLS USED:

✓ Soldering Irons: › Louis' Hakko station(no tweezers): http://amzn.to/2cKkMyO › Paul's Hakko station(works with tweezers): https://amzn.to/2Mm1gyO › Micro Soldering Pencil: http://amzn.to/2d5MWUP › Hot tweezers: http://amzn.to/2yMvZsZ › Quick 861DW hot air station: http://bit.ly/quick861dw

✓ IF THESE COST TOO MUCH, CHECK OUT THE TS100 SETUP: › TS100 soldering iron: https://amzn.to/2Gy1Fqz › Recommended tips: TS-C4: https://amzn.to/2GSDoz3 TS-KU https://amzn.to/2Elofke

✓ Preferred Soldering Tips › Fine: http://amzn.to/2d5MgPn › Flat: https://amzn.to/2JnsDBT › GPU wicking: http://amzn.to/2w8chtB › Micro soldering tip: http://amzn.to/2qUSFDh

✓ Microscopes: › Microscope: http://bit.ly/nicemicroscope › Barlow lens: http://amzn.to/2yMKdKf › LED light: http://amzn.to/2nzfPT2 › CHEAP alternative microscope: http://amzn.to/2rTlHbj

✓ Soldering/Repair Supplies: › Solder: http://amzn.to/2cKkxUp › Desoldering braid: Goot Wick http://bit.ly/2otflOX › Flux: http://bit.ly/amtechflux › Solder paste: http://bit.ly/amtechsolderpaste › THICK insulated jumper wire: https://amzn.to/2rvtD0A › THIN insulated jumper wire: https://amzn.to/2I47DQY › Kapton tape: http://amzn.to/2yN0xuq › Tweezers: http://amzn.to/2d5NBpi › Blades: X-Acto Knife Kit http://amzn.to/2ByWnvF › Freeze Spray: http://amzn.to/2BySozw

✓ Diagnostic tools: › USB amp meter: http://bit.ly/2B2Lu5W › USB-C amp meter: https://amzn.to/2tbpTBP › On-Screen multimeter: http://amzn.to/2jtgY9K › Multimeter Probes: http://bit.ly/fineprobes › CHEAP multimeter: http://amzn.to/2zjkg8U › Bench PSU: CSI3005P http://bit.ly/benchsupply › ZXWtool: https://amzn.to/2KVXiM9

✓ Ultrasonic Cleaning: › ALL MACBOOKS & CELLPHONES: Crest P1200H-45: http://bit.ly/P1200H45 › PRE-TOUCHBAR MACBOOKS & CELLPHONES: Crest P500H-45: http://bit.ly/P500H45 › CELLPHONES ONLY: Crest P230H-45: http://bit.ly/P230H45 › Branson EC cleaning fluid: http://amzn.to/2cKlBrp

✓ Desk supplies: › Desk: http://amzn.to/2yMShdZ › Chair: http://amzn.to/2yNPv8u › Fume Extractor: http://amzn.to/2d5MGoD › Work mat: http://amzn.to/2yMtlTR › Outlets: http://amzn.to/2yNsZwo › Gloves: http://amzn.to/2iUfumS › Durable lightning cable: http://amzn.to/2yNHzUt › Fine tipped snippers: http://amzn.to/2HGt4XB

✓ Screwdrivers: › iPhone bottom screws: http://amzn.to/2yNwX8p › Macbook bottom screws: http://amzn.to/2AKMdVb › Torx T3: http://amzn.to/2zjtxxH › Torx T5 http://amzn.to/2BLNDn4 › Torx T6 http://amzn.to/2B0XIfA › Torx T8 http://amzn.to/2CpWp68 › Phillips #0: http://amzn.to/2AJaHhM › Phillips #000: http://amzn.to/2yNqsCl

✓ Boardview software used: https://pldaniels.com/flexbv/

✓ RECORDING EQUIPMENT: › Work cam: https://amzn.to/2QjHnt0 › Overhead cam: http://amzn.to/2eAH0oT › Work mic: http://amzn.to/2e74PVF › Home mic: https://amzn.to/2xfampC › Microscope camera: http://amzn.to/2icVQoG - mine is DISCONTINUED, this is the closest one I can find. › HDMI capture: http://amzn.to/2iyGcle

👉 REPAIR SERVICES: › We fix Macbooks & offer free estimates. http://bit.ly/RossmannLocalBoardRepair › Mail your Macbook in if you live far away! http://sendyourmacbook.com

› We offer iPhone data recovery: http://bit.ly/2BDBX4G

👉 LEARN HOW TO DO THIS: › In-person classes: https://bit.ly/classrg › Beginner's guide: http://bit.ly/2k6uz84 › Support forum: $29/mo http://bit.ly/boardrepairforum › In person tutoring: http://bit.ly/1on1Tutoring

👉 SHILLING: › Buying on eBay? Support us while you shop! https://www.rossmanngroup.com/ebay › Rossmann Repair Group Inc is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com

[Source](https://www.youtube.com/watch?v=AVL65qwBGnw)

中文简报

因苹果假冒指控，美海关查扣罗斯曼维修店进口电池苹果利用联邦商标执法手段，阻止独立维修人员为官方已拒绝维修的老款笔记本电脑进口电池。在参与加拿大广播公司新闻部（CBC News）卧底调查并曝光 Apple Store 维修乱收费几天后，路易斯·罗斯曼（Louis Rossmann）收到美国海关及边境保卫局的通知，对方依据假冒商标法规查扣了20块价值1068美元的进口 MacBook 电池。罗斯曼指出，海关会自动推定任何印有苹果标志的零部件均为假冒产品，完全忽视了合法拆机的原厂（OEM）配件。此外，苹果自身已将这些老款笔记本电脑型号列为“过时产品”，并拒绝向客户或苹果授权服务商提供更换电池。面对这种旨在强制硬件淘汰的供应链陷阱，罗斯曼深感愤怒，他誓言将就此次扣押对簿公堂，并出于原则让苹果付出沉重的公关代价。美国海关及边境保卫局依据美国法典第19编第1526条（19 U.S.C. § 1526）的商标没收法规，查扣了运往罗斯曼维修集团（Rossmann Repair Group）、价值1068美元的20块原装苹果笔记本电脑电池。 (1:26) 此次查扣发生前不久，路易斯·罗斯曼刚在 CBC 新闻的一项卧底调查中出镜，该调查揭露了苹果针对仅是显示屏线缆插针轻微弯曲的问题报价高达2000美元。 (0:00) 被扣押的电池适用于被苹果归类为“过时产品”的老款 MacBook 机型，这意味着 Apple Store 和授权服务商已不再为其提供更换配件。 (1:26) 罗斯曼誓言不计法律成本对此次扣押提出抗辩，承诺即便花费高达50000美元也要捍卫这一原则，并对苹果造成巨大的公关打击。 (4:35)

Source quotes

[4:35] Louis Rossmann: I don't care if I have to spend $50,000 in legal fees to get back my thousand dollars' worth of batteries—this is principle.

Original transcript

[0:00] hi a few days ago we published a piece [0:02] with cbc [0:03] that showcased how the apple store was [0:05] trying to charge somebody between twelve [0:06] hundred to two thousand dollars [0:08] for a machine that needed nothing other [0:10] than an lcd display cable because [0:12] somebody had accidentally bent it most [0:13] likely while trying to install their own [0:14] screen [0:15] here just a few days later crazy [0:17] coincidence imagine that [0:19] is that i had my parts seized by custom [0:22] so let's just go over this letter [0:24] where they explained to me why apple and [0:26] custom seized batteries [0:28] to a computer that at their store they [0:30] will no longer service [0:31] because they claim it's vintage yes [0:33] that's correct a machine that you cannot [0:35] have your battery replaced on [0:37] at an apple store because they think [0:39] it's vintage [0:40] they will not allow me to replace a [0:42] battery on because when i import [0:43] batteries that are original [0:44] they'll tell me they're counterfeit and [0:46] have them stolen from me by immigrations [0:48] and customs enforcement and it's so [0:50] funny that timing on something like this [0:52] like the coincidence can you imagine [0:54] after years and years of ordering [0:56] batteries that i get this notice [0:58] a few days after the cbc piece man just [1:01] the way the [1:02] way things work themselves out anyway [1:03] let's just read this over here [1:05] notice of seizure in information to [1:07] claimants non-calf reform [1:09] october 15 2018 this is written in [1:12] attention to rosman repair group inc [1:14] 186 first avenue mac laptop repair [1:19] really really apple mac laptop repair [1:22] new york new york one zero zero zero [1:24] nine with a case number [1:26] dear slur slash madame thank you for not [1:28] assuming my gender [1:29] this is to notify you that u.s customs [1:31] and border protection [1:32] sees the property described below at [1:34] louisville kentucky on september 6 2018 [1:37] 20 apple laptop batteries the appraised [1:40] domestic value of the property is 1068. [1:43] the property was seized and is subject [1:45] to forfeiture under the provisions of 19 [1:47] usc 1526 which prohibits the importation [1:50] of merchandise bearing a counterfeit [1:52] trademark that is registered with a [1:54] patent and trademark office and recorded [1:55] with customs and border protection [1:57] so interesting counterfeit trademark [1:59] because you have to understand [2:00] with the way language works here with [2:01] that assumption it is assumed that if [2:04] something has [2:04] that logo on it if it has an apple logo [2:06] on it it must be counterfeit it couldn't [2:08] be that somebody [2:10] who has these batteries decided to send [2:12] them to me it couldn't be that somebody [2:14] took these batteries out of machines [2:16] that were on demo [2:17] in stores or they took them out of [2:18] machines that they owned packaged them [2:20] up [2:21] and then sent them to me no they must be [2:23] counterfeit there's no other explanation [2:24] for it so [2:25] it's very interesting how the product [2:27] can be stolen without [2:28] any investigation as to whether or not [2:30] it's actually counterfeit or original [2:32] love that part [2:33] so the property contains markings which [2:35] are substantially indistinguishable from [2:37] and therefore bear a counterfeit design [2:39] word mark as indicated below [2:41] customs and border protection [2:42] regulations provide that any article [2:44] imported into the united states [2:45] bearing a counterfeit trademark shall be [2:47] seized and in the absence of written [2:49] consent to the trademark owner [2:50] forfeited for violation of the customs [2:52] laws listed below is a description of [2:54] the see's property a description of the [2:56] trademark and the name and the address [2:57] of the trademark owner [2:58] 20 laptop apple laptop batteries 1068. [3:03] apple word mark i can file a petition [3:05] with this office within 30 days of the [3:07] notice [3:08] seeking remission of the forfeiture [3:10] number two i can make an [3:11] offer in compromise the offer must [3:13] specifically state that you are making [3:14] it under the precisions of 19 usc 1617 [3:18] if you're offering money in settlements [3:19] of the case [3:22] you must include payment uh bank draft [3:24] cashiers check or certified check drawn [3:26] in the u.s finance [3:27] yeah i'm definitely going to settle this [3:28] by paying apple yep [3:30] totally gonna settle this let me just [3:32] write myself a check right now [3:33] uh three abandon you may abandon the [3:35] property you state that you have no [3:37] claim or interest in it [3:38] if you choose this option you must [3:39] choose box three on the election [3:41] proceedings form [3:42] or four court action you may request to [3:43] have this matter referred to the u.s [3:45] attorney [3:45] for institution of judicial forfeiture [3:48] proceedings by notifying the office [3:49] intended in this letter and writing that [3:50] you do not intend to file a petition [3:52] or offering compromise with cbp [3:55] or post the value of the merchandise if [3:58] you choose and so on and so forth [3:59] legalese [4:00] take no action yep that's what i'm known [4:03] for taking no action [4:04] if you choose to do nothing cbp may seek [4:07] to forfeit the property in order to [4:09] obtain forfeiture cbp must publish a [4:10] notice of seizure and intent for forfeit [4:12] for 30 consecutive days [4:14] and after that time the government [4:15] acquires full title to the sea's [4:16] property [4:17] uh release on payment if the sea's [4:18] merchandise is not by law prohibited [4:20] into entry into the [4:21] the commerce of the united states you [4:23] may within 30 days of this letter submit [4:24] an offer to pay the full appraised [4:25] domestic value of the seized property [4:27] accompanied by the full payment [4:28] and it goes on and on to tell me how it [4:30] is that i can [4:32] go about appealing this now [4:35] this is somewhat interesting to me and [4:37] this is something that i have been [4:38] covering [4:38] for about five years if you check over [4:41] here on the screen you will see [4:43] that i remember publishing to my blog a [4:45] while ago that [4:47] there this goes back a long time just [4:49] back to 2013 you'll see that [4:51] apple is working with the government to [4:53] shut down those who mislead customers [4:55] aka you know china fix machines that [4:58] they won't fix because they consider [4:59] them vintage [5:00] after four or five years just around the [5:02] time that your battery starts to dock [5:03] and i went over this with jessa where [5:05] they stole [5:05] jessa's iphone screens which she is [5:07] still looking into getting back [5:09] and this is one of the interesting [5:11] things in one of the criticisms and it [5:13] was a decent criticism of the cbc piece [5:15] and what i said in it and i'll just read [5:18] it over here [5:18] it says related to all of this regarding [5:21] right to repair [5:22] apple not making repairs easy by [5:24] supplying parts or manuals to any given [5:26] user [5:27] isn't the same as blocking those repairs [5:29] which it is still not doing [5:31] and like we said ifixit demonstrated [5:33] that just last week [5:34] apple has a vested interest in [5:35] guaranteeing quality parts are available [5:37] for repair [5:38] it also has a vested interest in [5:39] preventing low quality parts from [5:40] entering the third party supply chain [5:42] if perhaps it enforces those rules far [5:44] too vigorously for our taste [5:46] so if i go to the apple store and i say [5:49] i would like to buy this battery can i [5:51] buy this battery please [5:52] they say no if i become an apple [5:54] authorized service provider and i wish [5:56] to obtain parts to a machine that has [5:58] been [5:58] considered vintage apple will say no [6:02] if i talk to somebody in china who says [6:04] hey these are not those knock-off [6:06] batteries where we take [6:07] uh you know where we just like put apple [6:09] logos on a bunch of crappy cells and [6:11] send it to you [6:12] these are the good batteries these are [6:13] the batteries that are responsible for [6:15] us being 4.9 out of 5 stars rated on [6:18] store.rostmangroup.com they get taken [6:20] by a company that's using the power of [6:22] the government to seize [6:24] my stuff and make no mistake make no [6:27] mistake i [6:28] am not an apple customer i do not take [6:30] to being ripped off [6:31] nicely i don't care if i have to spend [6:33] fifty thousand dollars in legal fees [6:35] to get back my thousand dollars worth of [6:37] batteries this is [6:38] principle apple you are not going to get [6:40] away with this and don't think i don't [6:42] notice the timing on this stuff don't [6:43] think i don't notice the timing [6:45] one bit you are going to get yours for [6:47] every dollar [6:48] you cost me i'm going to ensure that it [6:50] costs you at least a hundred thousand [6:52] dollars per dollar [6:53] that you cost me we are going to expose [6:55] your practices we are going to ensure [6:56] that people know [6:57] exactly how you treat your customers and [6:59] exactly what you put people through that [7:01] simply want to replace a battery [7:03] on a laptop that you won't even touch [7:06] this you're not going to get away with [7:08] this i assure you [7:09] that's it for today and as always if [7:12] you're watching [7:12] tim cook angela renditz i hope you [7:15] learned something