Represent Co-Founder Plans Global Retail Expansion After $100 Million Sales

From My Garden Shed To $100m Business Empire! “That Letter Was The End Of Represent” - George Heaton — The Diary Of A CEO

The Diary Of A CEO

George Heaton credits abandoning wholesale for direct-to-consumer drops and hiring experienced executives with turning his shed-built startup into a luxury fashion brand.

AI-assisted summary of From My Garden Shed To $100m Business Empire! “That Letter Was The End Of Represent” - George Heaton — original source. Check the original for full context.

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Detailed notes

## Background This episode was published on YouTube by The Diary Of A CEO on March 25, 2024. The page description outlines an interview with George Heaton, owner and creative director of the British luxury streetwear brand Represent, detailing his journey from starting out in a garden shed to building a $100 million business empire.

## TL;DR George Heaton shares the story of co-founding Represent alongside his brother Mike, growing it from a college side project in their father's garden shed to a luxury streetwear brand generating around $100 million in revenue. He reflects on surviving a existential two-year trademark legal battle, overcoming personal burnout, and implementing intense mental discipline like the 75 Hard challenge to rebuild his habits. Heaton also discusses stepping aside as CEO to hire experienced leadership, rejecting traditional work-life balance, and scaling Represent into an all-encompassing lifestyle brand.

## Atmosphere & style The conversation carries an intense, raw, and candid tone, balancing high-stakes business strategy with deep personal introspection. Heaton speaks with unapologetic ambition and stoic vulnerability, reflecting on periods of intense loneliness, anxiety, and the psychological weight of tying his entire identity to his brand. Host Steven Bartlett guides the discussion with steady, probing curiosity, creating a focused, high-energy environment that feels like an unvarnished blueprint for extreme dedication and performance.

## Key takeaways - [00:00](https://www.youtube.com/watch?v=sb2kXdfJmww&t=0s) George Heaton co-founded British luxury streetwear brand Represent with his brother Mike in their father's garden shed at age 18, scaling it into a business generating around $100 million in sales. - [02:40](https://www.youtube.com/watch?v=sb2kXdfJmww&t=160s) George's intense work ethic was influenced by his father's stoic daily discipline in his transport business and his mother's emotional encouragement and belief in his artistic talent. - [05:28](https://www.youtube.com/watch?v=sb2kXdfJmww&t=328s) The foundation for Represent was built on George's early fascination with garment fit—influenced by his tailor grandmother—and his brother Mike's graphic design talents. - [07:09](https://www.youtube.com/watch?v=sb2kXdfJmww&t=429s) After questioning the financial return of a traditional university degree compared to average graphic designer salaries, George launched Represent as a project to create a British counterpart to US West Coast streetwear brands. - [12:07](https://www.youtube.com/watch?v=sb2kXdfJmww&t=727s) During the early 'shedding phase' (2012–2015), George and Mike reinvested all revenue back into product quality and inventory without taking salaries for seven to eight years. - [26:44](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1604s) In 2018, Represent faced a major operational plateau, falling into unprofitability due to wholesale issues, misaligned pricing, and personal fatigue, prompting a complete personal and operational reset. - [32:03](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1923s) George turned his personal health and mental discipline around by completing Andy Frisella's 75 Hard challenge, using a self-drawn daily blueprint to realign his leadership and life habits. - [36:32](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2192s) Represent pivoted its business strategy away from wholesale toward a Direct-to-Consumer (DTC) model built around weekly product drops, which triggered rapid financial scaling. - [46:23](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2783s) Between 2018 and 2020, Represent survived an existential European trademark lawsuit that threatened to shut down the company before eventually acquiring the name rights. - [40:29](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2429s) To scale beyond early limits, George stepped down as CEO to focus on his role as Creative Director, bringing in seasoned executives like Paul 'Spenny' Spencer to build professional corporate structure. - [01:00:08](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3608s) George views brand identity like an iceberg, where design is only the tip while community, ethos, and lifestyle form the uncopyable foundation that protects against knockoffs. - [01:02:38](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3758s) George openly embraces financial ambition, rejecting exit strategies in favor of building Represent into a long-term multi-billion-dollar brand that generates generational wealth. - [01:15:40](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4540s) George completely dismisses the concept of work-life balance, believing that achieving legendary success requires total immersion, personal sacrifice, and relentless discipline over fleeting motivation. - [01:17:05](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4625s) To preserve brand equity and avoid luxury dilution, Represent limits distribution to high-end global stockists, avoids deep-discount outlet channels, and expands organically into adjacent lifestyle verticals like activewear (247) and beverages (Cadence).

## Detailed walkthrough ### [00:00](https://www.youtube.com/watch?v=sb2kXdfJmww&t=0s) Introduction and the Philosophy of Extreme Work Ethic

The episode opens with a candid discussion on the concept of work-life balance and the personal sacrifices required to achieve world-class excellence. Reflecting on high performers, the narrative invokes Kobe Bryant's legendary late-night practice sessions, emphasizing that relentless dedication carries a steep personal toll. Host Steven Bartlett introduces George Heaton, the co-founder and creative director of Represent—a global British luxury streetwear brand worn by high-profile cultural icons such as The Weeknd, Post Malone, and Justin Bieber.

``` "Kobe Bryant wasn't doing free throws at 3:00 a.m. for no reason, but there's a cost to that, right?" ```

George traces his humble beginnings back to when he was 18 years old, working alongside his brother in their father's garden shed. Together, they slowly figured out garment production, moving from a handful of daily sales to an explosive surge of several thousand orders per day. After scaling past $35 million in revenue during their early twenties—a period marked by heavy partying, cars, and fast living—they realized that owning a business is vastly different from truly knowing how to scale one professionally. Surpassing $100 million in revenue required stepping aside to let experienced leaders build foundations for a billion-dollar brand, a transition nearly derailed by a critical legal crisis that threatened Represent's survival.

* **Key Milestones:** Scaled from a garden shed operation to $35M in revenue, eventually passing $100M. * **Celebrity Endorsements:** Worn by major artists including Justin Bieber, Post Malone, and The Weeknd.

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[02:40](https://www.youtube.com/watch?v=sb2kXdfJmww&t=160s) Upbringing, Family Dynamics, and Childhood Influences

When asked about his overarching mission, George explains that it simply boils down to being the best version of himself and performing at the highest possible level every single day. His drive was heavily influenced by his parents' contrasting styles. His father was a quiet, stoic figure who ran a minibus business alongside George's grandfather. He drove a Range Rover, never got drunk, and consistently showed up to take the kids to school and football training every night, setting an unspoken baseline for discipline and personal ambition.

``` "I've never seen him drunk... he was a role model, like a stoic guy that would just work hard, show up, drop his kids off at school, come to football training every single night." ```

In contrast, George's mother was intensely supportive, constantly instilling words of affirmation. Every night, she would sit on the edge of his bed and tell him that he needed to "make it" and carry the family forward. Though this was a heavy responsibility to digest at a young age, her belief in his artistic talents gave him early confidence. While his older brother Mike was more introverted and kept to himself, George expressed himself outwardly, leading his mother to view him as the anchor for the family's future success.

* **Father's Work Ethic:** Ran a family minibus sales business; provided a stoic example of daily discipline and reliability. * **Mother's Affirmation:** Continually reinforced George's responsibility to lead the family and validated his artistic skills.

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[05:28](https://www.youtube.com/watch?v=sb2kXdfJmww&t=328s) Early Fascination with Tailoring and Brotherly Inspiration

George's obsession with clothing started from a hyper-sensitivity to fit and materials during childhood. Suffering from sensitive skin, he was easily irritated by scratchy back-neck tags, stiff fabrics, or poorly fitted trousers. He took these garments to his grandmother, who was a professional tailor. She would alter his clothes by tapering legs and removing itchy collar labels, while teaching him to check fabric composition labels before buying anything. This early attention to detail directly shaped Represent's focus on quality and garment construction.

``` "She was a tailor, so she would taper things and take necks out... being that particular so young kind of stemmed into how I've built the brand and what it stands for." ```

Growing up in Bolton, where most kids wore tracksuits, had shaved heads, and hung out on street corners, George looked up to his older brother Mike as his ultimate idol. Mike was into California skate and surf culture, heavy metal, and rock music. The brothers stood out in their hometown, riding skateboards down cobbled streets wearing long hair, skinny jeans, and oversized DC shoes. Mike was naturally gifted at graphic design and art, leading George to follow in his footsteps by studying art and graphic design at college.

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[07:09](https://www.youtube.com/watch?v=sb2kXdfJmww&t=429s) The Spark of Represent and the Drive to Outperform

During his college years, George was tasked with a project requiring students to create and sell art. Seeing his brother Mike previously hold a gallery exhibition to sell drawings, George began questioning the conventional career path. When a teacher noted that the average graphic designer salary was around £30,000 to £40,000, George realized that spending £9,000 a year on university tuition for a standard salary wouldn't allow him to achieve the lifestyle or success he envisioned.

Inspired by West Coast streetwear pioneers like Shepard Fairey (OBEY), Nicky Diamonds (Diamond Supply Co.), and Keith Hufnagel (HUF), who built successful empires selling graphic tees online, George set out to create a British counterpart. He combined his tailored design sensibilities with the emerging power of Instagram and YouTube, launching the college project that would become Represent.

``` "If University is going to cost me £9k a year and the average salary is £40k... I can't buy myself a Range Rover with that." ```

Driven by an explicit desire to make his family proud and equal—or exceed—his father's financial standing, George channeled his ambition into proving doubters wrong. Many around him doubted that an art background could lead to a viable, lucrative career, expecting the brothers to join the family minibus business instead.

* **Inspirational Brands:** OBEY (Shepard Fairey), Diamond Supply Co. (Nicky Diamonds), HUF. * **Economic Reality Check:** Rejected the standard designer path (£30k–£40k average salary) in pursuit of entrepreneurial scale.

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[09:38](https://www.youtube.com/watch?v=sb2kXdfJmww&t=578s) The "Shedding Phase" and Overcoming Local Skepticism

George reflects on what he calls the "shedding phase"—the awkward transitional period when an entrepreneur strays from the societal norm and faces friction from peers and community. Early on, local acquaintances laughed at the venture, dismissing the business as a hobby or assuming their father was secretly funding the inventory.

``` "I remember getting a message on Facebook saying, 'That car your dad's bought you is packed up here, he's going to get a ticket on them yellow lines.'" ```

He vividly recalls an incident at age 19 or 20 when his Audi R8 broke down in his hometown. A local acquaintance sent him a snide Facebook message mocking him and claiming his father had bought the supercar for him. Rather than discouraging him, this skepticism fueled George's determination to scale Represent to a level so massive that it would completely drown out the local noise and prove his independence. Over time, those same critics eventually turned around to become loyal customers and supporters.

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[12:07](https://www.youtube.com/watch?v=sb2kXdfJmww&t=727s) The Shed Years (2012–2015): From £10k to a Half-Million Business

In 2012, George officially started the brand, running everything out of his father's garden shed while attending university. Soon after, his brother Mike joined him. They spent their days balancing classes, sketching designs, liaising with factories in China, packing orders, and hand-delivering packages to the local post office.

``` "It was just going to the back garden where my dad's shed was... speak to some suppliers in China, go to university... pack orders, speak to customers, do it all again every single day." ```

The financial trajectory of Represent grew steadily across its formative years in the shed: * **Year 1:** Generated roughly **£10,000** in turnover. * **Year 2:** Scaled to approximately **£50,000** in revenue. * **Year 3:** Reached around **£500,000** (half a million pounds).

By the third year, the brothers formally incorporated as a limited company and hired an accountant. During an audit of their finances, the accountant bluntly told them that if they didn't have at least £100,000 cash in the bank, they were wasting their time and should shut it down. Luckily, they had significantly more than £100,000 saved, giving them the confidence to turn Represent into a full-time, professional venture.

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[14:37](https://www.youtube.com/watch?v=sb2kXdfJmww&t=877s) Why Most People Fail to Start and the Long Horizon of Success

When discussing why aspiring entrepreneurs hesitate to launch their ideas, George points to the intense fear of failure, self-doubt, and the risk of wasting time—especially for those managing full-time jobs or family obligations. Building a brand requires an enormous investment of time before seeing any meaningful return, aligning with the cliché that it takes a decade to become an "overnight success."

``` "It takes so long... I know a lot of people say it takes 10 years to become an overnight success, and I think that's true." ```

For George and Mike, the years between 2012 and 2015 were a blend of trial-and-error learning and fun. They didn't take a salary for the first seven or eight years, reinvesting everything back into product quality and inventory. Success in those early days wasn't defined by personal payouts, but by the excitement of product launches—watching 500 to 1,000 people log onto their website simultaneously to buy a new drop.

[16:05](https://www.youtube.com/watch?v=sb2kXdfJmww&t=965s) Persistence in the Shed and the Catalyst of Failure

Reflecting on the early years operating out of his father's garden shed, George Heaton recalls the psychological dynamic of running a brand in complete obscurity. In those initial three years, no real revenue was coming in, yet he and his brother operated under the conviction that "everyone was watching us" and that Represent was destined to become the next fashion powerhouse. When asked why he didn't give up and get a "real job" under pressure, Heaton explains that his ultimate driver was proving doubters wrong and validating his own vision. The only alternative available to him at the time was working for his father's transport and vehicle business—a job he had done throughout his teens and deeply disliked.

Heaton's memories of those early products are a mix of pride and painful lessons. In the beginning, he bought wholesale blank clothing from the United States, printed on it in the UK, and sold it at zero profit. To fix his margins, he attempted to manufacture a collection in China. When the shipment arrived months later, the fabrics were completely wrong, the garments fit poorly, and the entire production run was ruined. Heaton vividly remembers collapsing onto his mother's kitchen floor and crying for hours that night. Ultimately, he credits those excruciating early mistakes with teaching him every operational layer of the fashion business from the ground up.

- **Early Financial Realities:** Represent operated for nearly three years without generating meaningful profit. - **Alternative Career Path:** Working for his father involved cleaning mini-buses, peeling stickers off windows, and bidding at car auctions—tasks he actively despised. - **Initial Supply Chain Pivot:** Transitioned from printing on imported US blanks to overseas manufacturing in China to achieve profitability, leading to a catastrophic quality-control failure.

[17:49](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1069s) Long-Term Mindset and the £7 Million Plateau

For aspiring creators who feel intimidated comparing their early attempts to Represent's current polished output, Heaton offers a direct reality check: "You've got to put the work in. It's going to be 10 years." He emphasizes that regardless of the industry, founders must abandon short-term two-to-three-year horizons and adopt a decade-long commitment. Between 2012 and 2018, Represent scaled steadily from zero to around £6 million to £7 million in revenue. However, between 2015 and 2017, sales flatlined completely, creating an internal panic that the brand had hit its absolute ceiling.

Recognizing that doing more of the same would lead to failure, Heaton realized the brand needed a complete strategic overhaul. The missing key was direct alignment with their community. Instead of guessing what would sell or chasing arbitrary luxury trends, Represent had to actively talk to its core consumers and design specifically for what they wanted.

- **Growth Stagnation:** Revenue remained flat at £6–7 million annually from 2015 through 2017. - **Strategic Turning Point:** Rebuilding the brand required moving away from insular decision-making to deep, direct engagement with their core community.

[19:48](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1188s) The Evolution of Hiring: "Hire Fast, Fire Faster"

When Represent began, Heaton hired exclusively from his circle of close friends because he lacked hiring experience and couldn't imagine bringing strangers to interview inside his father's garden shed. In the early stage, everyone wore fifty different hats with no defined job titles or accountability. While two of those original friends successfully evolved with the company and remain top executives today with a team of over 100 employees, Heaton admits the strategy broadly failed. He placed friends into specialized fashion roles they were unequipped for, stalling the brand's progress.

Looking back, Heaton's primary hiring advice to his 18-year-old self is to "hire fast, fire faster." He cautions against early founder biases, such as refusing to hire candidates who don't visually look the part or share identical personal tastes in streetwear. Furthermore, he addresses the common founder insecurity of feeling unqualified to manage people with superior industry experience.

- **Early Workforce Dynamics:** Initially staffed entirely by close friends working in an unstructured environment without official roles. - **Friendship Transition:** Out of the original shed team, only two friends scaled with the company into long-term executive positions. - **Overcoming Insecurity:** Realizing that bringing in top-tier talent from larger organizations accelerates growth rather than undermining founder authority.

[23:59](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1439s) Bringing in Senior Leadership and Transparent Mentorship

Highlighting the transformative power of experienced hires, Heaton details the impact of recruiting a seasoned CEO who had previously managed a $500 million enterprise. At the time of the hire, Represent was generating roughly £20 million. The new CEO introduced institutional retail mechanics that Heaton and his original team had no awareness of—such as structuring product lifecycles, managing geographic distribution, and maintaining multi-year steady sales on core carryover items rather than relying solely on quick, hype-driven sell-outs.

Because Heaton lacked mentors when starting out at 18 and views paid online business courses as "the biggest load of [expletive] ever," he uses YouTube and Instagram to document his exact operational processes behind the scenes. He encourages young entrepreneurs to study public digital footprints, note past execution styles, and leverage the abundance of transparent, authentic content now available online.

- **Executive Impact:** Bringing in a CEO from a $500M background unlocked the path to scale Represent from £20 million to £50 million and beyond. - **Shift in Product Strategy:** Transitioned from a purely limited-drop model to balancing hype releases with sustained core carryover inventory. - **Open-Source Learning:** Heaton rejects paid "how-to" courses, advocating instead for studying long-form behind-the-scenes documentaries and historical social media archives.

[26:44](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1604s) Hitting Personal and Financial Rock Bottom in 2018

Around 2018, just before the COVID-19 pandemic, Heaton experienced a profound personal and professional crisis. Driven by negative feedback from press outlets, rejection from wholesale buyers, failed runway attempts, and misaligned price points, he lost his motivation. Compounding the issue, the brand turned unprofitable after years of solid revenue. Heaton admits that during his early twenties, making good money led to "messing around" and taking his eye off the operational execution of the business.

This commercial setback coincided with a personal low point. At age 25 or 26, Heaton struggled with intense insecurity, shyness, bad eating habits, an unhealthy physical appearance, and a persistent negative mindset. A painful breakup with his girlfriend further solidified this period as his personal "rock bottom." He notes, "the best view of Heaven is from Hell," explaining that hitting the absolute bottom was the necessary catalyst to trigger a radical overhaul of both his life and his brand.

- **Financial Reality Check:** After years of profitability, 2018 marked a shift into unprofitability, serving as a wake-up call to stop slacking off. - **Personal Struggles:** Battle with low self-confidence, extreme shyness, unmanaged anger, poor health habits, and a major relationship breakup. - **The Redesign Process:** To force a complete identity shift, Heaton—drawing on his artistic background—literally drew a physical sketch of the idealized version of himself he wanted to become, using it as a daily blueprint to rebuild his habits, appearance, and leadership.

Here is a detailed, faithful walkthrough of this section of the interview.

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[32:03](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1923s) Personal Transformation and the 75 Hard Challenge

Steven Bartlett brings up how a close friend named Anthony completely turned his life around after hitting rock bottom—quitting alcohol, going to the gym, and following a set of strict daily rules stored in his phone's notes app. George Heaton reveals that he did the exact same thing to reshape his own life and still receives those daily pops and reminders on his phone every morning. He discovered Andy Frisella’s "75 Hard" challenge, a 75-day mental toughness program designed around extreme daily discipline.

The strict regime required him to eliminate alcohol entirely, drink a specific amount of water daily, write down five key tasks every morning, complete two daily workouts (one outdoors and one indoors), and read 10 pages of a book every night before bed. He spent those late nights reading works by Ryan Holiday and Robert Greene. As he adhered to this structure, he saw rapid, dramatic transformations in his energy levels, sleep quality, cardiorespiratory endurance, and physical strength. This personal transformation ran parallel to a turnaround in the business; as the brand started succeeding, Heaton became addicted to the cadence of total optimization, controlling his exact daily calorie intake and sleep schedule down to the detail.

* **75 Hard Routine:** 2 daily workouts (1 outdoors, 1 indoors), no alcohol, strict water intake, 5 written daily goals, and 10 pages of reading per night. * **Reading List:** Ryan Holiday and Robert Greene. * **Public Perception vs. Reality:** Heaton notes that people often view his 5:00 a.m. runs and 20-mile training sessions as "genetics" or "steroids," but he admits he used to make those same excuses when he was overweight and struggling. He emphasizes that big life changes simply require consistent, incremental steps—whether starting with 10,000 daily steps or a simple 20-minute workout.

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[36:32](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2192s) Reinventing Represent: The Pivot to Direct-to-Consumer and Weekly Drops

Around 2018, while the business was stagnant, George and his team undertook a complete reinvention of Represent. They stripped away their wholesale distribution network to focus entirely on Direct-to-Consumer (DTC) sales through a weekly drop model. Right before the pandemic, James, the Chief Product Officer, advocated moving production out of the UK and Italy—where margins were nonexistent—over to Portugal. Heaton initially fought James aggressively over this shift, but James pushed through a nine-month overhaul of the supply chain that saved the company's margins.

Concurrently, Mike began designing fresh graphic styles, while George brought back design inspirations from Los Angeles trips, focusing on fit-tested vintage t-shirts and cargo pants. They brought on a developer named Stefan to rebuild the website's functionality and aesthetic, wiped their social media accounts clean, and executed a complete brand reset.

> "We put like 300 t-shirts online and we sold 300 in a minute. And then the next week Mike did another design and we sold 600 in a minute, and then 900 in a minute... We've gone from doing 10, 15 sales through the day to like a thousand every single Wednesday, 2,000, 3,000, 4,000."

* **Key Team Roles:** James (Chief Product Officer) overhauled production to Portugal; Mike led graphic design changes; Stefan managed website infrastructure; George brought core product fits (LA-inspired tees and cargo pants). * **Direct-to-Consumer Model:** Shifted to a weekly drop system every Wednesday, which provided instant liquidity and rebuilt brand momentum. * **Financial Scaling:** The company surged from small daily volume to generating £30 million to £35 million in revenue with a core team of only 20 people, operating at high velocity without a full corporate structure in place.

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[40:29](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2429s) Evolving Culture and Stepping Aside as CEO

Reflecting on those high-growth years, Heaton admits that as a young founder, insecurity led him to overcompensate by trying to manage everything. He realized he would hold the business back if he remained in the CEO position. To sustain the growth from £35 million toward £50 million and beyond, they brought in Paul "Spenny" Spencer as CEO. Spencer, who joined after five years of relationship-building while working at Puma, brought a human-centered "people over profit" philosophy that transformed company culture.

Heaton stepped aside into the Creative Director role, allowing him to stay in his zone of genius alongside his brother Mike while letting operational experts build scalable corporate infrastructure.

* **Key Hire:** Hired Paul "Spenny" Spencer (formerly at Puma) as CEO. * **Company Culture Perks:** In-house employee gym with collective 6:00 a.m. workout sessions. * **Creative Protection:** Heaton actively shields his brother Mike from operational stress, feedback loops, and business negativity so Mike can focus entirely on designing without creative burn-out. * **The Creative Dilemma:** Heaton notes that sitting in business board meetings drains his creative energy after 15 minutes, whereas he can happily spend 12 hours straight in a room with Mike designing new collections.

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[46:23](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2783s) The Trademark Lawsuit That Nearly Ended the Brand

Heaton reveals that the single hardest period in Represent's history occurred between 2018 and 2020. They received a legal letter from another company in Europe operating under the name "Represent," claiming exclusive ownership of the trademark across the European continent. The entity demanded monetary damages exceeding everything the business owned and threatened to halt their operations completely.

For roughly two years, every single day was filled with existential dread while waiting for legal updates. Heaton, Mike, and James kept the existential crisis hidden from the rest of the team and their family to avoid spreading panic. The ongoing legal battle severely restricted their daily decision-making, inventory purchases, and strategic moves until it was ultimately resolved.

* **Timeline:** 2018 to 2020. * **The Legal Threat:** European trademark dispute with another company named Represent claiming ownership and seeking damages. * **Impact:** Threat of complete shutdown and potential financial wipeout during the critical pivot phase of the company.

[47:48](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2868s) The Trademark Battle That Almost Ended Represent

During the brand's darkest period between 2018 and 2020, George Heaton and his brother faced an existential legal crisis. Although they held the trademark for Represent in the UK and across much of the world, another individual owned the European trademark rights under Section 25 (the clothing category). What Heaton initially assumed was a dormant trademark turned out to belong to someone who refused to negotiate, repeatedly ignoring outreach from lawyers and shutting down every attempt to settle. The situation hung over Heaton's head like "the devil that woke you up every night," creating a constant "Dark Cloud" of dread.

The legal standoff forced Represent into functional hiding. Unsure if they would have to completely scrap and rebrand the company, Heaton and his team spent months sitting in their back office trying to brainstorm alternative brand names. They were forced to maintain complete silence on social media, terrified that showing growth or profitability would signal to the trademark owner that he could demand a higher price. Communication from the opposing party's lawyers arrived agonizingly slowly—often taking three months to respond, only to deliver stressful news on the final day of a deadline while Heaton was traveling abroad on production trips to Portugal.

The psychological toll was overwhelming, bleeding into every facet of life and creating constant anxiety. Heaton felt like he could not even buy a simple sandwich without feeling like he was spending money that wasn't truly his. However, he transformed this immense pressure into fuel, channeling it into running. He began running 15K routes in 2020, making a mental pact that stopping or giving up during a run was equivalent to letting the trademark owner defeat them. Finally, around March 2020—just as Represent began to experience explosive growth and build sufficient capital—the trademark holder agreed to sell the name for millions of pounds.

* The trademark dispute centered around "Section 25", which represents the official clothing classification category in trademark law. * At the time of the dispute, Represent had roughly 20 employees who faced losing their jobs if the brand was forced to shut down or start over. * The legal settlement was signed in March 2020, costing millions of pounds to secure the global name rights. * "Every decision you make, whether it's buying a sandwich from the shop, it's like that's not your money to buy that sandwich 'cause someone else owns the name where you're making that money." * "I was like, 'I'm going to go out and run 15K, and if I stop, that's like him coming for us.' You know, he's like, I have to do it. I have to win at everything we do."

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[53:39](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3219s) Dealing with Anxiety and the Pressure of Business

Reflecting on the psychological burden of the trademark ordeal, host Steven Bartlett shares his own first memory of business anxiety—the overwhelming dread he felt sitting in his Manchester apartment before flying to New York to fire his managing director. Bartlett notes that 95% of anxiety stems from the vivid terror of one's imagination before an event actually occurs. Heaton candidly admits that while he generally considers himself mentally resilient and goal-driven, the trademark dispute caused him real anxiety. However, he has learned to view moderate anxiety as a constructive learning signal rather than a crippling roadblock.

Heaton explains that his primary method for coping with high-stress situations—whether firing an employee or facing public appearances—is exhaustive preparation. By thoroughly understanding the rationale, the best outcomes for both parties, and all potential scenarios, the fear of the unknown dissipates. He admits to feeling deep anxiety before coming onto major podcasts despite having completed roughly a hundred media appearances, proving that nervous energy never truly disappears, but can be managed through structured preparation.

* Bartlett highlights that 95% of anxiety is driven by imagination prior to an event taking place. * Heaton stresses that preparation is the ultimate antidote to business anxiety: understanding every detail removes unpredictable variables during tough conversations. * "I kind of now... enjoy the bits of anxiety I get because you learn from it... Once that's done, you have that relief and then you know next time you do it, this is how it goes."

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[55:55](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3355s) What Makes Represent Special: Cult, Community, and Quality

Bartlett, an avid fan who wears Represent head-to-toe—including his staple 24/7 pants—asks Heaton to define the elusive "secret sauce" behind Represent's ascension from an £8 million revenue business into a cult phenomenon. Heaton attributes it to the raw authenticity of two brothers from Manchester who defied traditional luxury fashion rules. Represent created a tight-knit global community where customers feel an immediate, unspoken bond with one another—such as two strangers wearing an "Owner's Club" hoodie acknowledging each other in public.

Beyond brand identity, the foundation of Represent’s cult-like following is a relentless commitment to over-delivering on quality. Heaton operates with an innate desire to exceed customer expectations at every single touchpoint. Whether someone orders a hoodie expecting average streetwear quality or receives a package days ahead of schedule, the physical product and customer experience are intentionally engineered to surprise them, converting casual buyers into brand evangelists.

* Represent's popular sub-line, the "Owner's Club" range, acts as an instant identifier of shared identity and community within the brand's global ecosystem. * Heaton views quality as the primary conversion tool to turn curious social media followers into lifelong brand loyalists. * "Two brothers that from Manchester that don't really belong in fashion have come up and done this really cool thing where they're proving that we don't need to just follow the rule book."

---

[58:09](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3489s) The Invisible Work Behind the Scenes

When asked about the hidden efforts that outsiders fail to see, Heaton highlights his brother Michael's dedicated, low-profile creative leadership. Michael spends every day locked in design rooms alongside his graphics team, fine-tuning garments and aesthetics away from the public spotlight. Beyond the core creative vision, Represent’s success relies on a highly synchronized ecosystem encompassing logistics, garment technicians, production teams, and content creators who are completely bought into the company's long-term vision.

Heaton emphasizes that visitors to Represent’s headquarters—whether retail partners, collaborating brands, or guest creators—are consistently blown away by the intensity, culture, and operational scale inside the building. The leadership team has successfully instilled a unified mission across all departments to build a brand designed to endure well beyond the founders' personal lifetimes.

* Michael Heaton works hands-on daily with the internal graphics team, garment technicians, and design production specialists. * Heaton stresses that the internal company culture operates as an ecosystem where every department—from logistics to content creation—is completely aligned with the brand's long-term mission.

---

[01:00:08](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3608s) Dealing with Design Knockoffs and Building an Uncopiable Brand

Addressing the widespread copying of Represent’s designs across the fashion industry, Heaton admits that early in his career, knockoffs made him feel angry, as if competitors were "taking food off your table." However, his perspective has matured. He now views design theft as an inevitable validation that their work is leading the market. He candidly acknowledges that when starting out, Represent also drew inspiration from established brands, but notes that even high-luxury fashion houses frequently copy independent designers.

Both Heaton and Bartlett agree that while competitors can duplicate a logo or a silhouette, they can never replicate what lies beneath the surface—the "underwater portion of the iceberg." A brand’s true power is not its physical text or design graphics, but its overarching lifestyle, prestige, fitness culture, and community values. A counterfeit brand cannot replicate the emotional payoff of belonging to the Represent lifestyle.

* Represent's revenues scaled from £8 million in 2018 to approximately $100 million in 2023. * Heaton views brand identity as an iceberg: physical designs are merely the visible tip, while community, ethos, and lifestyle represent the uncopiable base beneath the surface. * "They're not buying into this word... they're buying into this essence of like them becoming part of this club... The most important stuff they can't copy. No one can copy that."

---

[01:02:38](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3758s) Unapologetic Ambition and Views on Money

As Represent crossed the $100 million revenue mark, Heaton rejects the conventional modesty often expected of successful entrepreneurs regarding financial gain. He openly embraces money as a powerful motivator, criticizing the societal tendency to view wealth creation negatively. While acknowledging that many high-net-worth individuals publicly claim to act solely out of passion while privately admitting a desire to build massive wealth, Heaton chooses to be transparent about his financial goals.

His vision extends beyond personal enrichment; Heaton wants Represent to scale into a multi-billion-dollar enterprise that generates generational wealth for his entire executive team and employees. He believes in creating immense value for everyone involved in building the business, pushing the brand toward global dominance without shame or hesitation.

* Represent achieved roughly $100 million in sales in the year prior to the interview. * Heaton openly states his goal is to scale Represent into a multi-billion-dollar brand. * "I want Represent to be doing billions. I want everyone in the business to be extremely wealthy. I want the leadership team to be able to have generational wealth."

[01:03:31](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3811s) "Money Never Has a Negative Impact": Wealth, Happiness, and Exit Strategies

Steven asks George if having an extra £100 million in his bank account would truly make him any happier. George reflects candidly, stating that he doesn't measure his life on happiness alone—doing hard, painful things like running until his legs are completely ruined or sitting in design sessions for six hours straight is what brings him satisfaction. While money itself doesn't guarantee joy, George firmly pushes back on the idea that wealth is pointless: "Money never has a negative impact." A billion dollars would allow him to permanently set up his family and team for life. Being able to walk up to his father, who worked tirelessly his whole life, and hand him complete financial security is a source of profound happiness.

When Steven presses him on an exit strategy and how he plans to attain that wealth without selling, George clarifies that he doesn't need a billion dollars sitting in a personal bank account and prefers growing through profits. Looking at Steven's own exit from his business, George notes that Steven had another passion and platform (his podcast) lined up. In contrast, George has no desire to leave Represent because he has nothing else he'd rather do. Represent is inextricably woven into every facet of his life, from his daily conversations to his fitness regimen, which sparked the creation of his 247 line as a passion project.

- George emphasizes that 247 allows him to collaborate with top-tier athletes and absorb invaluable knowledge, making the brand a vehicle for personal growth rather than just a commercial enterprise. - He sees no logical reason to sell a company that doubles as his primary life passion.

---

[01:05:38](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3938s) The Toll of Identity Fusion and the Anxieties of Launch Day

Steven points out the hidden cost of tying one's personal identity completely to a corporate brand: if the brand stumbles, goes out of style, or drops in revenue, an entrepreneur's self-esteem takes a direct hit. George agrees "100%," acknowledging that whenever product launches go wrong or fail to meet expectations, it messes with his confidence. These moments serve as stark reminders that he isn't superhuman and that not everything he touches turns to gold, forcing him back to the drawing board.

During those tough periods, George turns to his CEO, Paul Spencer ("Spenny"), to talk through the setback over a couple of days. Spenny helps put things back into perspective, reminding George that minor failures are merely small bumps along a ten-year learning curve. Rather than dwelling on single product stumbles, George focuses on the long-term vision of building a brand that endures.

- Launch days that underperform inflict a real psychological hit that can take several days to process. - Constant communication with trusted executives like Spenny helps anchor George during low points.

---

[01:07:03](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4023s) "Lonely, But I Didn't Know It": Isolation and Weekend Distractions

Reflecting on the personal cost of his obsession, George admits that for over a decade he had no life outside of Represent. Steven recalls his own days of spending seven days a week in an empty office simply because he had no outside social circle. George resonates deeply with this, describing Sundays as his absolute worst days. Because the rest of the team was off spending time with their families, George would train at a local gym from 6:00 a.m. to 9:00 a.m. and then sit at home waiting impatiently for Monday to arrive.

Looking back, George realizes he was using extreme exercise—like working out for five hours or putting on headphones to listen to audiobooks—and superfluous work tasks to fill empty hours on weekends, summer evenings, and holidays. While he didn't feel lonely in the moment, hindsight reveals that he was using "pointless work" to distract himself from his isolation. Realizing that he could accomplish nothing without his team, he recognized that he was essentially "pretending to work" on Sundays.

> "I was lonely, but I didn't know it at the time... I only know it in hindsight because I look back at the way I was living."

---

[01:09:34](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4174s) Curating the Social Environment and "Shedding" Negative Influences

When asked about how much environment impacts personal and professional success, George asserts, "I think it's everything." Creating the right ecosystem ranges from practical details—like proximity to the gym—to strict management of one's digital feed. He argues that spending even 20 seconds a day watching an old school acquaintance out drinking on social media is a complete waste of focus. Instead, people should ruthlessly prune their social media feeds to follow only those who inspire them or have achieved what they aspire to accomplish.

George admits he actively unfollowed and removed negative or uninspiring influences from his own life, which naturally led to backlash. Former acquaintances sent him bitter messages asking why he unfollowed them, to which George gave direct, unvarnished responses: "I don't want to watch you sit anymore."

- George advocates for aggressively curating both physical environments and social media feeds to protect mental headspace. - He values brutal transparency over politeness when cutting ties with non-aligned influences.

---

[01:11:01](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4261s) Dating, Avoidant Attachment, and the Guilt of Taking Time Off

Turning to romantic relationships, George reveals that romance was virtually non-existent for most of his twenties. He attempted a relationship around age 25 or 26, but it failed because he was completely obsessed with work, disliked who he was, and lacked a stable sense of identity. Up until recently, he refused to entertain dating altogether to avoid letting partners down due to his overwhelming work schedule.

When Steven jokingly quizzes George on whether he currently has a girlfriend, George playfully stammers, leading Steven to diagnose him with an avoidant attachment style. George explains that hiring Spenny and relocating part of his focus to Los Angeles freed up his schedule, allowing him to finish work by 2:00 p.m. or 3:00 p.m. However, stepping back into dating brought a new psychological burden: intense guilt. Spending four hours on a date leaves George feeling anxious the next morning, feeling as though he wasted time that could have been invested into building Represent.

> "I have this [__] feeling where I'm not fulfilling what I should be doing, and I'm kind of giving myself a disservice if I'm out doing something else... It feels like your passion's become a bit of a prison."

---

[01:15:40](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4540s) Work-Life Balance as a Myth and Kobe Bryant Motivation

When asked about his stance on work-life balance, George doesn't pull his punches: "Bullshit." He strongly believes that building something truly legendary that stands the test of time requires total dedication. Side projects, three-hour workdays, or half-hearted attempts will never produce elite results or make someone a true winner. To reach the top tier, an entrepreneur must be willing to sacrifice everything necessary.

George draws inspiration from Kobe Bryant's legendary work ethic, pointing out that Kobe wasn't practicing free throws at 3:00 a.m. for no reason—he did it to be the best. While George is open to the idea of having a family later in life when he can step back further, he is currently content giving every waking hour to his mission. He views learning to relax without anxiety as a muscle he is slowly trying to build.

- George rejects the standard concept of work-life balance for high achievers, arguing that greatness demands absolute immersion. - He acknowledges the heavy personal sacrifices—such as delaying family life—as necessary trades for success.

---

[01:17:05](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4625s) Protecting Brand Equity: Managing Growth and Over-Exposure Risk

Steven raises the cautionary tale of Burberry, illustrating how luxury brands can suffer from their own success when over-exposure, mass-market counterfeit culture, and rapid popularity strip away their aspirational status. George acknowledges this classic brand life-cycle challenge but explains why Represent is not currently at risk. Compared to giant fashion houses, Represent is still relatively small, with a deeply understood, highly targetable core customer base.

George highlights that mainstream brand dilution generally doesn't become a serious threat until a company reaches around $250 million to $300 million in revenue. With Spenny having previously managed a $500 million business, the executive team maintains a clear perspective: Represent is barely scratching the surface of its global potential. For instance, the U.S. market accounts for only $20 million of their business, meaning products are still rare enough that someone could walk around Los Angeles for six months without seeing another person wearing the brand.

- George actively manages scarcity by restricting distribution to high-end global stockists rather than mass-market retailers. - He notes that luxury positioning is protected by high price points and deliberate retail placement.

[01:19:02](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4742s) Tiering, Pricing, and Brand Identity

George Heaton and Steven Bartlett examine how legacy brands manage product tiering without cheapening their core identity. They analyze Nike's strategy of selling ultra-exclusive, five-thousand-dollar Travis Scott or Virgil Abloh Jordan 1s alongside twenty-dollar basic tracksuits worn universally from Gold's Gym to Equinox. They debate whether this strategy succeeds because sportswear is driven by utility rather than pure fashion, contrasting it with luxury houses like Ralph Lauren. Heaton points out that despite Ralph Lauren's high-end flagship stores in London, New York, and Los Angeles, a massive portion of their business comes from outlet sales offering heavily discounted polo shirts.

Rather than relying on "smoke and mirrors" or pushing extreme mass-market discounts to generate volume, Heaton emphasizes that Represent maintains strict clarity around its marketplace positioning and price points. Represent prefers to build equity through steady, organic brand building rather than aggressive down-market tiering.

- **Nike's Tiering Model:** Balances $5,000 limited-edition sneakers (e.g., Travis Scott / Virgil Abloh collaborations) with $20 mass-market tracksuits. - **Ralph Lauren's Sales Distribution:** Maintains elite boutique presences, but reportedly generates roughly 60% of sales through outlet channels (e.g., $15–$20 polo shirts). - **Represent's Strategy:** Avoids deep-discount outlet models in favor of protecting brand equity and main-line pricing structure.

---

[01:20:27](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4827s) The Core Principles of Building a Cult Brand

When asked what core principles an eighteen-year-old entrepreneur should follow to scale a cult brand, Heaton highlights the necessity of establishing and protecting a distinct "brand DNA." Rather than constantly changing directions to chase fleeting trends, a founder must cultivate an unwavering look and aesthetic that endures across market cycles. He uses Represent's activewear line, 247, as an example: rather than imitating established activewear giants like Lululemon, 247 was designed to look and feel authentically like Represent.

Heaton explains that this brand DNA is rooted in personal authenticity—creating clothes that he, his brother Mike, and their internal team genuinely love and want to wear themselves. He argues that filling genuine gaps in your own wardrobe creates a far more compelling product than trying to guess what a generic consumer wants.

- **Brand Consistency:** Stick to a core brand DNA through all market cycles rather than changing aesthetic directions based on short-term trends. - **247 Sub-Brand Example:** Built as a direct performance extension of Represent's existing aesthetic rather than mimicking competitors like Lululemon. - **Product Origin:** Products stem directly from the personal tastes and needs of George, Mike, and their core team.

---

[01:22:11](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4931s) Hard Work, "Toxic" Culture, and Choosing All-In Focus

Heaton rejects the modern habit of spreading oneself thin across multiple ventures. He frequently encounters people who own tiny minority stakes in numerous businesses without working hard on any single one, leading to negligible results. For Heaton, building something extraordinary requires going completely "all in" on a business you truly own and care about deeply.

When Bartlett notes that telling young people to work hard is often criticized as "toxic" or a fast track to burnout, Heaton bluntly dismisses the critique: "That word just makes no sense." He contends that pushing through tough, high-pressure periods actually expands an individual's capacity. Coming out the other side of extreme effort builds resilience and brings back energy once results start showing up.

- **Focus vs. Diversification:** Going "all in" on a majority-owned venture beats holding 1% shares in multiple passive investments. - **Perspective on Burnout:** Pushing through tough, high-pressure working periods increases personal capacity rather than causing permanent damage. - **Rejection of "Toxic" Labels:** Views societal pushback against extreme hard work as an unproductive narrative that discourages real achievement.

---

[01:23:46](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5026s) Discipline Over Motivation

Addressing young people who struggle to find "motivation" on the couch, Heaton states bluntly, "Fuck motivation." He views motivation as a fickle, fleeting emotion that might last two minutes after hearing a song on an iPod. True achievement relies entirely on discipline: the willingness to get up and execute every single day over years, knowing how long the process takes.

Heaton defines discipline as an "instruction manual"—a strict list of daily non-negotiable actions required to become the person you want to be. Bartlett adds that discipline means living by a predefined set of core values rather than reacting to how one feels on a given morning. Over time, practicing these principles builds a mental "muscle" that transforms temporary habits into permanent identity.

- **Motivation vs. Discipline:** Motivation is brief and unpredictable; discipline is the daily commitment to execution regardless of mood. - **Discipline as an Instruction Manual:** A self-imposed checklist of actions required to achieve long-term goals. - **Habit Formation:** Repeated disciplined actions build identity: "Thoughts become habits, habits become principles, and that becomes you."

---

[01:26:16](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5176s) Business Doubts and the Dynamic with Co-Founder Mike

Despite his self-confidence, Heaton admits to having constant business doubts—fearing that revenue might plateau, the brand might become overexposed, or a competitor might emerge from nowhere to take market share. However, when Bartlett poses the ultimate hypothetical—what if his brother and co-founder Mike decided to quit—Heaton grows visibly emotional, stating he would probably cry and do everything in his power to get him back.

"I'd fucking die for Mike," Heaton shares, explaining that if forced to choose between leaving the business himself or having Mike forced out, he would gladly step aside. He reflects on how their shared journey since school forms the core emotional engine of Represent. Sharing the excitement of a new design with Mike provides the energy that fuels the entire business, making a trusted co-founder an invaluable buffer against startup loneliness.

- **Founder Insecurities:** Constant awareness of business risks, including sudden market shifts, brand fatigue, and emerging competitors. - **Brotherhood and Co-Founder Bond:** George views his partnership with his brother Mike as the fundamental reason for building the business. - **Mitigating Loneliness:** Having a complementary co-founder provides essential emotional support and shared excitement during high-stakes growth.

---

[01:30:28](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5428s) Hiring Hard Truths and Managing Company Growth

Discussing executive recruitment and employee performance, Heaton identifies the single worst quality in a teammate: being "stuck in old ways" and resistant to change. He highlights advice given to him by Represent's chairman, Paul Spencer (referred to as "Spenny"): different stages of business growth require entirely different capabilities. The people who take a company to £50 million are rarely the same people who can take it to £250 million or £1 billion.

Bartlett and Heaton discuss the friction that inevitably occurs when a fast-growing company hires experienced senior talent above early-stage employees. Often, "The Originals" view incoming executives as a threat or a barrier to their own promotion. Heaton explains that while ego and comfort zones make people resist these changes, open-minded employees realize they can learn from senior leaders and ultimately accelerate their own long-term career growth.

- **Paul Spencer's ("Spenny") Hiring Rule:** Acknowledges that different talent is required at different revenue milestones (£50m vs. £250m vs. £1b). - **Managing "The Originals":** Bringing in senior executives above early employees frequently creates friction and ego clashes. - **Key Employee Trait:** Adaptability and open-mindedness are essential for employees navigating rapid company scaling.

---

[01:32:40](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5560s) Opening Physical Retail Stores and Expanding 247

Looking ahead, Heaton outlines Represent's immediate expansion plans, which include scaling women's wear, building out a dedicated team for the 247 activewear line, and opening the brand's first three physical flagship stores. While industry trends lean heavily toward pure e-commerce, Heaton sees physical retail as a massive strategic advantage. Just as Represent capitalized on factory capacity during COVID-19 lockdowns while competitors pulled back, opening physical stores offers a tangible touchpoint for their passionate global community.

Rather than treating stores as simple transactional spaces with clothes hanging on racks, Represent aims to create immersive physical hubs for their community. These locations will serve as physical headquarters for their popular global run clubs—already active in cities like Los Angeles and Dubai—allowing customers to fully smell, touch, and experience the lifestyle world of Represent.

- **First Physical Retail Stores:** Launching three standalone flagship stores globally. - **Strategic Contrarianism:** Expanding physical footprint while competitors rely solely on digital channels, echoing their growth strategy during COVID-19. - **Community Hub Strategy:** Retail locations will host community events and run clubs (building on activations in LA and Dubai) to deepen brand immersion. - **Key Growth Areas:** Scaling the women's wear line and establishing a dedicated division for 247 activewear.

[01:34:17](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5657s) Launching Cadence and Expanding into Gyms

George reveals that he is expanding beyond apparel by developing gyms and a new beverage company called Cadence. Cadence is a high-sodium, ready-to-drink electrolyte beverage in a can, which he spent a year and a half developing alongside a collaborator named Ross. The idea stems back to 2019 and 2020, when George deeply committed to fitness, lifestyle, and overall health. Since making electrolyte consumption a daily routine, he hasn't been sick a single day, maintaining elevated energy levels, improved sleep quality, and complete relief from headaches. Loving flavored drinks himself, he wanted to formulate a tailored version, which was validated through a successful trial collaboration last year.

Rather than treating Represent as merely a clothing company, George envisions it as a broader lifestyle and ecosystem. He emphasizes that he wants the clothing itself to become almost a byproduct of an overarching culture, stating, "I want Represent to be a lifestyle and not a brand... I want it to be unconventional and I want it to be more than just clothes."

- Cadence is designed as a canned, ready-to-drink electrolyte beverage featuring high sodium. - Gym concepts under the brand umbrella are slated for potential development next year. - George attributes his unbroken streak of good health, energy, and lack of headaches since 2019/2020 directly to daily electrolyte supplementation.

---

[01:36:09](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5769s) The Mission vs. The Exit Strategy

When asked about the ultimate finish line or financial exit strategy for Represent, George rejects the traditional corporate approach of building to sell. He notes that the journey started with 25 screen-printed T-shirts and has no artificial ceiling over the next century. He references Gymshark founder Ben Francis, who remained deeply involved in his business even after reaching a billion-dollar valuation, as proof that true passion transcends monetary gain. George criticizes early-stage founders who obsess over multi-billion-dollar exit strategies within three years, calling that mindset a "shit way of thinking" that rarely succeeds.

The host agrees, contrasting short-term business ventures with genuine life missions. True entrepreneurs, he notes, "buy into their own shit brand" and live it every day without looking for a quick payout.

- George rejects building the business toward a specific acquisition price or yacht-buying exit. - Real entrepreneurial success comes from living the brand's mission rather than treating the company as a short-term means to an end.

---

[01:37:53](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5873s) Operational Skills and the Essence of Starting

George openly addresses his operational capabilities, admitting that he is not naturally skilled at traditional corporate functions like finance, operations, or strict administrative processes. Instead, his strength lies in understanding the broader business vision and recognizing his own blind spots. He shares that the true turning point for Represent occurred when he began bringing in domain experts who were significantly better at those specific functions than he was.

- George candidly clarifies that he is not an operations or finance expert. - Scaling the business required bringing in talented people to handle areas outside his personal expertise.

---

[01:38:38](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5918s) Alien Theories and Simulation Realities

During the podcast's closing tradition, George answers a question left by the previous guest: "What is something in your life that you assume to be true but you haven't yet deeply questioned?" George surprisingly pivots away from business to discuss his fascination with extraterrestrial life and whether "aliens are amongst us." He ponders how global society would react if a governing body publicly confirmed the presence of extraterrestrial life.

The conversation quickly expands to simulation theory, artificial intelligence, and cutting-edge visual tech like OpenAI's Sora and the Apple Vision Pro. Watching hyper-realistic, AI-generated HD video from simple text prompts led him to contemplate whether human existence itself might be a simulation or video game. He references Elon Musk banning simulation talk because "you fall into a little bit of a hole," leaving one to wonder whether humanity is living in an alternate universe or "just living in someone else's head."

- Sora's text-to-video capabilities and Apple Vision Pro tech sparked discussions on whether reality itself is indistinguishable from a simulation. - George mentions Elon Musk's rule of banning simulation debates due to how easily people get lost in the existential rabbit hole.

---

[01:40:45](https://www.youtube.com/watch?v=sb2kXdfJmww&t=6045s) Host's Gratitude and Final Thoughts

The host concludes the interview with deep personal gratitude for George and his brother Michael, noting that he has worn Represent exclusively for the past three years. He praises the brand's commitment to first principles, detail, and quality, which sets it apart from competitors who copy trends without passion. He commends George and Michael for remaining humble, grounded human beings despite their massive commercial success, concluding that the authentic mission they are on serves as a profound inspiration for future entrepreneurs.

## Notable quotes > [00:00](https://www.youtube.com/watch?v=sb2kXdfJmww&t=0s) Kobe Bryant wasn't doing free throws at 3:00 a.m. for no reason, but there's a cost to that, right? — George Heaton

> [02:40](https://www.youtube.com/watch?v=sb2kXdfJmww&t=160s) I've never seen him drunk... he was a role model, like a stoic guy that would just work hard, show up, drop his kids off at school, come to football training every single night. — George Heaton

> [05:28](https://www.youtube.com/watch?v=sb2kXdfJmww&t=328s) She was a tailor, so she would taper things and take necks out... being that particular so young kind of stemmed into how I've built the brand and what it stands for. — George Heaton

> [09:38](https://www.youtube.com/watch?v=sb2kXdfJmww&t=578s) I remember getting a message on Facebook saying, 'That car your dad's bought you is packed up here, he's going to get a ticket on them yellow lines.' — George Heaton

> [14:37](https://www.youtube.com/watch?v=sb2kXdfJmww&t=877s) It takes so long... I know a lot of people say it takes 10 years to become an overnight success, and I think that's true. — George Heaton

> [47:48](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2868s) I was like, 'I'm going to go out and run 15K, and if I stop, that's like him coming for us.' You know, he's like, I have to do it. I have to win at everything we do. — George Heaton

> [58:09](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3489s) Two brothers that from Manchester that don't really belong in fashion have come up and done this really cool thing where they're proving that we don't need to just follow the rule book. — George Heaton

> [01:00:08](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3608s) They're not buying into this word... they're buying into this essence of like them becoming part of this club... The most important stuff they can't copy. No one can copy that. — George Heaton

> [01:02:38](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3758s) I want Represent to be doing billions. I want everyone in the business to be extremely wealthy. I want the leadership team to be able to have generational wealth. — George Heaton

> [01:07:03](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4023s) I was lonely, but I didn't know it at the time... I only know it in hindsight because I look back at the way I was living. — George Heaton

> [01:11:01](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4261s) I have this [__] feeling where I'm not fulfilling what I should be doing, and I'm kind of giving myself a disservice if I'm out doing something else... It feels like your passion's become a bit of a prison. — George Heaton

> [01:23:46](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5026s) Fuck motivation. — George Heaton

> [01:23:46](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5026s) Thoughts become habits, habits become principles, and that becomes you. — Steven Bartlett

> [01:26:16](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5176s) I'd fucking die for Mike — George Heaton

> [01:34:17](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5657s) I want Represent to be a lifestyle and not a brand... I want it to be unconventional and I want it to be more than just clothes. — George Heaton

## Mentioned George Heaton, Mike Heaton, Steven Bartlett, Kobe Bryant, Justin Bieber, Post Malone, The Weeknd, Andy Frisella, Ryan Holiday, Robert Greene, James, Stefan, Paul 'Spenny' Spencer, Ross, Ben Francis, Virgil Abloh, Travis Scott, Elon Musk, Represent, OBEY, Shepard Fairey, Diamond Supply Co., Nicky Diamonds, HUF, Keith Hufnagel, Puma, Owner's Club, 247, Cadence, The Diary Of A CEO, Burberry, Nike, Ralph Lauren, Lululemon, Gymshark, OpenAI, Sora, Apple Vision Pro, Gold Tree Studios, Shopify

[Source](https://www.youtube.com/watch?v=sb2kXdfJmww)

中文简报

Represent销售额达1亿美元 联合创始人计划拓展全球零售业务 George Heaton将这家棚屋起步的初创企业转型为奢华时尚品牌归功于放弃批发转做DTC发售模式,以及聘请经验丰富的高管团队。 George Heaton分享了他与兄弟Mike共同创立Represent的历程,讲述了他们如何将一个在父亲花园棚屋中启动的大学副业,发展为年营收约1亿美元的奢华街头品牌。他回顾了品牌在一场长达两年的生死攸关的商标诉讼中幸存、克服个人倦怠,以及通过“75 Hard”等严苛心理自律挑战来重塑习惯的过程。Heaton还讨论了卸任CEO以引入资深管理团队、拒绝传统的工作与生活平衡理念,并将Represent拓展为全方位生活方式品牌的发展规划。 George Heaton 在 18 岁时与哥哥 Mike 于父亲的花园木屋中创立了英国奢华街头服饰品牌 Represent,最终将其打造成年营收约 1 亿美元的商业帝国。 (0:00) 创业初期(2012–2015年),兄弟二人长达七至八年不领薪水,将所有收入重新投入产品质量与库存中,经历了漫长而艰难的起步阶段。 (14:37) 2018 年品牌遭遇批发渠道受阻与转盈为亏的严峻瓶颈,George 随后通过 Andy Frisella 的“75 Hard”极度自律挑战实现身心重塑,并重新梳理了管理与生活习惯。 (26:44) Represent 随后放弃批发模式,全面转型为以每周发售(Drop)为核心的 DTC(直面消费者)模式,并聘请前 Puma 高管出任 CEO,推动销售规模迅速攀升。 (36:32) 在 2018 至 2020 年间,品牌遭遇险些导致倒闭的欧洲商标侵权诉讼,最终在 2020 年 3 月斥资数百万英镑购下该名称的全球权益,彻底解除了法律危机。 (47:48)

Reading summary

Represent co-founder George Heaton argues that scaling a luxury streetwear label from a garden shed to a $100-million enterprise required a decade-long commitment, surviving near-fatal operational and legal crises, and ceding executive control to seasoned operators while protecting core brand equity. Supply Chain Failures and the Direct-to-Consumer Shift (36:32) Represent launched in 2012 from a garden shed, growing from £10,000 in first-year turnover to £500,000 by year three before flatlining at £6 million to £7 million between 2015 and 2017. Early growth was hampered by critical manufacturing blunders, including a ruined production run from China that wiped out margins. Heaton stresses that founders must commit to a ten-year horizon; he and his brother Mike took no salary for their first seven or eight years, reinvesting all proceeds into product quality and inventory. To reverse stagnation and unprofitability in 2018, Chief Product Officer James orchestrated a nine-month supply chain overhaul, transferring manufacturing from low-margin UK and Italian facilities to Portugal. Concurrently, Represent eliminated wholesale distribution in favor of a direct-to-consumer model centered on weekly Wednesday drops. Supported by redesigned vintage-inspired blanks and cargo trousers, order velocity surged from 15 units a day to thousands per drop, accelerating revenues from roughly £8 million in 2018 toward $100 million by 2023. Professionalizing Operations and Ceding Founder Control (40:29) Represent initially operated with an informal staff of close friends wearing multiple hats—a structure Heaton later characterized as a hindrance to growth, advising founders instead to 'hire fast, fire faster.' Realizing that his own micromanagement and administrative inexperience capped company growth at £35 million, Heaton stepped down as chief executive to become Creative Director, recruiting former Puma executive Paul Spencer as CEO to establish institutional retail mechanics, including multi-year carryover lines and disciplined inventory planning. This managerial transition enabled Heaton to protect his co-founder and brother Mike from operational distractions, ensuring continuous creative output. Heaton highlights that managing distinct revenue tiers—such as scaling from £50 million to £250 million or £1 billion—demands entirely different capabilities, cautioning founders against the insecurity of hiring experienced leaders who possess superior domain expertise. Surviving the European Trademark Crisis (47:48) Between 2018 and 2020, Represent faced potential liquidation when another European business holding the 'Section 25' clothing trademark initiated legal action, claiming exclusive continental rights and seeking damages that exceeded Represent's total assets. The trademark holder repeatedly rebuffed settlement overtures. To prevent signaling financial capacity that could inflate settlement demands, Heaton's team operated in secrecy, paused public displays of commercial momentum, and prepared contingency rebrand plans. The two-year legal standoff caused severe psychological dread, which Heaton channeled into rigorous long-distance running routines. The dispute was ultimately settled in March 2020, when Represent secured global trademark rights for millions of pounds just as rapid direct-to-consumer revenue growth generated the necessary capital reserves. Brand Equity, Lifestyle Ecosystems, and Resisting Exits (79:02) Heaton rejects down-market discounting and outlet channels to protect brand equity, contrasting Represent with legacy fashion houses like Ralph Lauren, which he reports generates roughly 60% of sales from discounted outlet apparel. He argues that durable brand defensibility does not reside in logos or silhouettes—which competitors routinely replicate—but in the uncopiable lifestyle, community identification, and fitness ethos cultivated through sub-lines such as the 'Owner's Club' and '247' activewear. Looking forward, Represent is expanding into physical retail with flagship stores configured as community run-club hubs in cities like Los Angeles and Dubai, alongside an electrolyte beverage brand named Cadence. Dismissing typical short-term acquisition strategies, Heaton views building Represent into a multi-billion-dollar enterprise as a lifelong mission rather than an asset to sell. Extreme Discipline and the Costs of Obsession (32:03) Following a 2018 personal low point marked by unprofitability, poor health, and low confidence, Heaton restructured his life around Andy Frisella’s '75 Hard' protocol, prioritizing sobriety, dual daily workouts, and daily reading. Heaton contends that strict discipline—defined as an unyielding checklist of daily execution—must replace fleeting motivation, rejecting the concept of work-life balance for entrepreneurs striving for world-class results. However, Heaton acknowledges the steep psychological trade-offs of single-minded dedication. Fusing his personal identity with the company leaves him vulnerable to confidence crashes when product releases underperform. Moreover, more than a decade of relentless immersion resulted in profound weekend isolation, strained romantic relationships, and persistent guilt whenever taking time away from the business. Heaton maintains that brand endurance requires total personal immersion rather than short-term financial engineering, yet his narrative underscores an unresolved tension between extreme identity fusion and sustainable well-being. Furthermore, whether Represent can scale toward multi-billion-dollar targets through international brick-and-mortar hubs and beverage verticals without diluting its core cult appeal remains an open operational test.

精炼阅读摘要

英国高端街头品牌Represent联合创始人兼创意总监George Heaton分享了该品牌如何从后花园木棚起步,历经产品报废、增长停滞与致命商标诉讼,最终发展为年营收突破1亿美元的商业版图。Heaton主张,真正的品牌跃升并非依靠短期套现逻辑,而取决于近乎偏执的极致投入、长达十年的复利积累,以及创始人主动让出管理权以实现专业化治理。 木棚起步与长线思维:早期供应链试错 (16:05) George Heaton与其兄长Mike于2012年在博尔顿父亲的花园棚屋中创办了Represent。在创业初期,兄弟二人一边兼顾大学学业,一边独立包揽设计、生产对接、打包与发货全流程。品牌第一年营业额约为1万英镑,第二年达到5万英镑,第三年攀升至约50万英镑。然而,早期的高速起步掩盖了脆弱的基础:为了改善自购无标白坯印刷带来的微薄利润,他们尝试将生产转移至海外工厂,却因面料与版型严重失控导致整批货品报废,带来近乎毁灭性的财务与心理打击。 面对挫折,Heaton坚信打造真正具备影响力的品牌需要放弃两到三年的短期功利视角,秉持至少十年的长期复利心态。创业前七至八年间,兄弟二人几乎不从公司支取薪资,将所有盈余全额再投资于产品面料与品质打磨。Heaton拒绝了传统平面设计师的常规薪资路线,将外界关于艺术背景无法养家糊口的偏见与质疑转化为执行力,通过反复的成衣试错逐步构建起对服装结构与细节的专业把控能力。 触底重构:自律重塑与DTC周更爆发 (36:32) 在2015至2017年间,Represent的销售额长期在600万至700万英镑之间徘徊,并在2018年因秀场失利、买手店拒绝以及产品定价失准而陷入亏损。与此同时,Heaton个人也跌入健康恶化、极度自卑与情绪失控的低谷。为扭转局面,他通过Andy Frisella设计的“75 Hard”极限制律挑战重塑生活习惯,戒除酒精并确立严苛的日常训练与阅读规划。这种个人维度的极致秩序感迅速反馈到商业运营中,促成了公司在战略层面的大刀阔斧改革。 在业务层面,Represent在疫情暴发前夕果断剥离原本利润微薄的传统批发网络,全力押注DTC(直面消费者)电商模式。在首席产品官James的坚持下,团队将供应链由英国和意大利迁至葡萄牙以确保毛利空间,同时重新设计版型并重塑网站基础设施。2018年后推出的“每周三限量发售”(Weekly Drops)模式引发抢购热潮,单次发售在几分钟内售罄数千件单品。仅依靠约20人的核心团队,品牌营收便迅速拉升至3000万至3500万英镑,完成了从濒临停滞到爆发式现金流增长的彻底扭转。 商标危机与品牌壁垒:从法律战到社群文化 (47:48) 在2018至2020年品牌重组的关键节点,Represent遭遇了成立以来最具毁灭性的法律纠纷。一家欧洲本土企业声称持有该品牌在欧洲大陆第25类(服装类)的专有商标权,并索求超出公司总资产的巨额赔偿。在长达两年的纠纷期内,Heaton等人被迫对内部团队隐瞒危机以防恐慌,日常采购和市场动作高度受限,甚至一度准备彻底更名重头再来。Heaton在此期间将极度焦虑转化为长跑训练的耐力,直至2020年3月,随着品牌资金充盈,最终耗资数百万英镑买断欧洲商标权,解除了生死威胁。 这场险些导致品牌倾覆的危机促使团队进一步深耕不可替代的品牌护城河。Heaton指出,快时尚或竞争对手可以轻易抄袭图形印花与轮廓剪裁,但无法复制“冰山水下”的社群凝聚力与生活方式。通过打造爆款“Owner's Club”等系列,Represent在消费者之间建立了强烈的身份认同与归属感;配合远超普通街头服饰标准的用料与交付体验,品牌成功将偶发性购买者转化为忠实门徒,在2023年前后将销售规模稳步推向约1亿美元。 组织放权与长期野心:拒绝套现的生活方式 (63:31) 随着公司迈过3500万英镑门槛,Heaton清醒地认识到创始人的能力边界往往会沦为企业扩张的最大瓶颈。早期全员无明确分工的熟人雇佣模式难以支撑更大规模的运作,团队逐步转向“快速招聘、更快淘汰”的原则。为建立可支撑十亿美元级体量的现代企业架构,公司引入曾主导过5亿美元业务的前Puma高管Paul Spencer担任CEO,Heaton则主动退位为创意总监,专注于产品研发,并为兄长Mike构筑免受管理琐事干扰的纯粹设计环境。 面对当代职场中对“工作生活平衡”的推崇,Heaton直接斥其为平庸者的借口,认为建立传奇事业必须像科比·布莱恩特那样做出全部的个人牺牲。他明确拒绝以短期套现出售为目标的创业路径,将Represent视为终身事业与个人生活方式的延伸。未来,公司计划在巩固247运动机能支线的同时,开设前三家全球线下旗舰体验店,并跨界拓展自有健身房与Cadence高钠即饮电解质饮料,致力于将服装打造为涵盖运动、健康与生活态度的全方位商业生态体系。 George Heaton的自述展现了一家独立潮流服饰依靠DTC渠道红利、供应链突围和极度自律从边缘走向主流的样本。然而,这种以牺牲个人生活、将自我价值与商业成败高度绑定的极端奋斗方式,在带来商业奇迹的同时也伴随着显著的心理损耗;随着Represent进一步向线下实体零售、功能饮料和泛健康产业多线扩张,如何在维持小众稀缺感与迈向十亿美元大众化扩张之间取得平衡,仍是其长期面临的核心挑战。

Detailed notes — zh

## Background 该视频由知名商业访谈频道《The Diary Of A CEO》(主持人 Steven Bartlett)于 2024 年 3 月 25 日发布在 YouTube 平台。页面简介显示,本期专访嘉宾为英国知名高端奢华街头品牌 Represent 的联合创始人兼创意总监 George Heaton,深入探讨了他如何从父亲的花园小木屋起步,最终打造出年营收近 1 亿美元的商业帝国。 ## TL;DR George Heaton 回顾了 Represent 从大学兼职印花 T 恤,经历 700 万英镑增长瓶颈与首次亏损,最终涅槃重组为近亿美元全球品牌的完整历程。他坦诚剖析了自己在 25 岁时通过极端自律(75 Hard 挑战)走出自我厌恶与迷茫的触底反弹时刻,以及果断退居幕后、聘请专业 CEO 掌舵的战略转折。节目还首次披露了品牌遭遇欧洲商标纠纷濒临灭顶的至暗时刻,展现了他对纯粹产品 DNA 的死守、对所谓“工作与生活平衡”的彻底打破,以及与哥哥 Michael 携手打造百年生活方式品牌的终极野心。 ## Atmosphere & style 整场对话散发着极其真实、冷峻而坚定的斯多葛式硬核氛围,没有成功学常见的浮夸粉饰,而是充满了对创业残酷现实的直白剖白。主持人 Steven 既作为资深投资人犀利提问,又作为品牌的忠实拥趸深入共鸣,两人在对谈中碰撞出极高的心理深度。从谈及坐在母亲地板上痛哭的脆弱绝境,到凌晨三点练罚球般的偏执自律,整个情绪弧线在触底重生的力量感与对亲情的赤诚托付间回荡,给听众带来强烈的情感震颤与笃定感。 ## Bulletin - [41:24](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2484s) 英国高端街头服饰品牌 Represent 营收已逼近 1 亿美元,创始人 George Heaton 主动让出 CEO 职位引入行业专业操盘手,被其评为创业历程中最明智的商业决策。 - [46:23](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2783s) 品牌在 2018 年经历首次亏损与欧洲第 25 类服装商标侵权纠纷的双重绝境,最终通过砍掉批发业务转战 DTC、重塑葡萄牙供应链并在 2020 年买断商标权实现逆势突围。 - [01:34:15](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5655s) Represent 正从纯服饰拓展至综合生活方式生态,布局线下实体旗舰店、女装线、247 高性能运动系列、Cadence 即饮高钠电解质饮料以及概念健身房。 - [01:15:40](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4540s) George Heaton 彻底驳斥“工作与生活平衡”论调,强调打造顶尖品牌必须付出全部代价,动力的易逝性远不如铁律般的斯多葛式自律(如 75 Hard 挑战)。 ## Key takeaways - [05:28](https://www.youtube.com/watch?v=sb2kXdfJmww&t=328s) 童年敏感体质与家庭熏陶奠定了对服装品质的执念,受美国西海岸街头品牌启发决心将艺术才华转化为商业载体。 - [09:35](https://www.youtube.com/watch?v=sb2kXdfJmww&t=575s) 创业初期经历了长达三年的木屋研发与邮局打包生活,外界的冷嘲热讽反而成为驱使他孤注一掷证明自己的催化剂。 - [19:18](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1158s) 草台班子雇佣好友的模式在年营收达到 700 万英镑时遭遇认知瓶颈,年轻创业者需勇于打破“不敢招行业资深精英”的心理悖论。 - [28:58](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1738s) 2018 年陷入浮躁消费、走秀遇冷与公司首次亏损的至暗时刻,创始人通过手绘理想自我画像与严格践行“75 Hard”自律计划实现身心重启。 - [36:32](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2192s) 商业模式关键重构:果断砍掉低效批发业务转战官网 DTC,将供应链由英意迁至葡萄牙重塑毛利,并开创每周三限时极速售罄机制。 - [41:24](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2484s) 创始人需具备高度自知之明:硬撑在 CEO 岗位会压制百亿潜力,引入外部职业经理人能保护自身设计精力并建立成熟运营体系。 - [47:42](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2862s) 遭遇欧洲第 25 类商标巨额索赔危机,长达两年的心理战与生存压力被转化为拼命做大业务的执念,最终斥巨资买断商标扫清障碍。 - [55:55](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3355s) 以 Owners Club 为代表的深层社群文化构建了品牌护城河,让服装超越单纯设计,演化为包含运动习惯与归属感的“水下冰山”。 - [01:00:08](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3608s) 表面印花与剪裁极易被竞品及快时尚抄袭,但历经岁月沉淀的生活方式认同、家族创业精神与团队生态是无法被复制的。 - [01:02:38](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3758s) 拒绝设定短期套现离场的“退出策略”,创业幸福感源于行动与设计本身,目标是打造经得起百年考验的常青品牌。 - [01:05:38](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3938s) 个人身份认同与品牌发展高度绑定的代价是承受新品遇挫时的强烈挫败感、周日空虚感以及亲密关系中的回避与内疚牢笼。 - [01:22:51](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4971s) 所谓的“工作生活平衡”在追求顶尖卓越的竞技场上并不存在,瞬时爆发的动力远不如日复一日、雷打不动的纪律可靠。 - [01:27:41](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5261s) 兄弟联合创始人 Michael 是其创业最核心的情感支柱,两人互补的信任纽带是抵御极端孤独与外部风暴的终极屏障。 - [01:30:28](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5428s) 人才迭代具有残酷规律:“能带你做到 5000 万的人,带不了你做到 10 亿”,团队必须克服自尊心抗拒并保持拥抱变化的开放心态。 - [01:32:40](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5560s) 线下开辟实体旗舰店并非传统走量,而是为全球跑步俱乐部与忠实受众提供具备嗅觉与触觉美学的实体精神家园。 ## Detailed walkthrough ### [00:00](https://www.youtube.com/watch?v=sb2kXdfJmww&t=0s) 引言与 Represent 的发展历程 本期节目探讨了成功背后的极端付出以及从手工作坊到全球品牌的蜕变。在被问及对“工作与生活平衡”(work-life balance)的看法时,George Heaton 直言不讳地以科比·布莱恩特(Kobe Bryant)为例:"Kobe Bryant wasn't doing free throws at 3:00 a.m. for no reason"(科比凌晨三点练罚球绝非毫无缘由),但他同时也承认这种执念必须付出高昂的代价。由 George Heaton 创立的英国高端奢华街头品牌 Represent,如今已风靡全球,受到 The Weeknd、Post Malone、Justin Bieber 等众多顶级明星的青睐。 George 回忆起 18 岁创立品牌之初,起步仅有他和哥哥两人,窝在父亲的花园小棚屋(shed)里钻研产品开发与品牌方向。然而业务迅速爆发,从最初每天仅有 10 到 15 笔订单,猛增至每天 1,000 笔,随后达到 2,000、3,000 甚至 4,000 笔。二十岁出头时,突如其来的巨额财富让他们一度迷失在酒精、派对和豪车之中。尽管公司年营收一路飙升至 3,500 万美元,并预计次年冲上 5,000 万美元,但他们当时在企业管理上完全摸不着头脑。 如今 Represent 的年营收已接近 1 亿美元。George 认识到:"You don't need to be good at business to own a business"(拥有企业并不代表你必须精通商业管理),关键在于引进比自己更优秀的人才来搭建坚实的基石,从而打造价值十亿美元的品牌,而自己则专注于擅长的领域。然而正当一切看似毫无上限时,一封信函的到来将品牌推向了深渊,George 将其称为公司历史上最黑暗的一天,但正是这场跌落谷底的危机,成为了他们重新登顶的强劲动力。 主持人 Steven Bartlett 随后向观众表达了由衷的感谢。在开播仅三年多时间里,《The Diary Of A CEO》在 YouTube 上的订阅用户突破了 500 万大关,这远远超出了他最初设想的 10 万订阅目标。Steven 宣布 2024 年团队将进一步拉高制作标准,耗时 9 个月为订阅者筹备全新惊喜,并承诺带来更宏大的国际化故事。 --- ### [02:40](https://www.youtube.com/watch?v=sb2kXdfJmww&t=160s) 人生使命与家庭影响:沉默坚毅的父亲 当被问及当前的人生使命时,George 表示他的目标非常纯粹,就是成为最好的自己,在每一个层面都全力以赴以最高水准展现。谈及成长过程中父母的影响,George 首先深情回顾了自己的父亲。在 George 成长的小镇上,父亲的生活水平明显优于周围人,开着一辆路虎揽胜(Range Rover)接送他上下学。在同学们羡慕的目光中,年幼的 George 内心油然而生一种骄傲感,并暗立志向要成为父亲那样的人,探寻父亲与众不同的特质。 在家庭中,父亲是一位极为坚毅的榜样。George 表示自己这辈子从未见过父亲喝醉,父亲总是准时出现,勤奋工作,每天接送孩子上下学,每晚风雨无阻地陪他去参加足球训练。尽管家中从不刻意说教,但父亲这种无声的言传身教深刻塑造了 George 的自律精神。然而父亲也是一个极不表露情感的人,George 从未见过他哭泣,甚至成年后也极少听到父亲当面说出“我爱你”。 ```mermaid flowchart TD accTitle: 父母对 George Heaton 的塑造 accDescr: 流程图展示了父亲的坚毅自律与母亲的积极肯定如何共同塑造 George 的驱动力 subgraph FamilyInfluence["家庭塑造的内核动力"] direction TB F["父亲的榜样力量"] --> F1["外在成就感:Range Rover 接送引发的自豪"] F --> F2["斯多葛式自律:从不醉酒、风雨无阻陪练足球"] F --> F3["无言的坚毅:不表露脆弱情感,树立行动标杆"] M["母亲的心理赋能"] --> M1["床边嘱托:'你必须成功,挑起全家重担'"] M --> M2["言语肯定与认可:在外人面前盛赞其艺术才华"] M --> M3["明确角色:将 George 视作引领家庭之舟的人"] end F1 & F2 & M1 & M2 --> Goal["铸就强大的胜负欲与进取心"] ``` --- ### [03:58](https://www.youtube.com/watch?v=sb2kXdfJmww&t=238s) 母亲的期望与兄弟间的性格反差 与情感内敛的父亲相比,母亲在情感支持上扮演了截然不同的角色。George 回忆道,母亲过去常常在每晚坐在他的床头,反复对他说:"George, you've got to make it. You've got to carry your brother and sister... you've got to carry this family on"(乔治,你必须成功,你必须照顾好哥哥和妹妹,撑起这个家)。对于年纪尚轻的孩子来说,承担全家的重担是一份沉甸甸的压力,但母亲日复一日的言语肯定赋予了他极大的自信。母亲由衷赞赏他的艺术创作,并自豪地向身边所有朋友夸赞 George 的才华,这种毫无保留的激励成为了他不断前行的驱动力。 主持人对母亲为何将这番话寄托在并非长子的 George 身上感到好奇。George 解释称自己其实是家里的老二,哥哥 Michael 幼时性格极为内向、沉浸在自己的小世界里,不常与外界互动;而 George 则更为外向且善于表达,因此母亲敏锐地察觉到 George 更有能力在日后成为引领整个家庭前进的掌舵人。 关于父母的营生,George 透露父亲当年与其祖父一起经营小巴(mini bus)销售生意。家族中父子搭档创业的模式,让 George 和哥哥耳濡目染,两代人在外表、举止与工作态度上惊人一致,这也为兄弟俩日后联手创立企业埋下了信任与基因的种子。 --- ### [05:28](https://www.youtube.com/watch?v=sb2kXdfJmww&t=328s) 服装敏感特质与哥哥的偶像影响 George 坦言,早在 12 至 14 岁左右,他就隐约察觉到自己会进入服装行业。这源于他童年时期极其敏感的皮肤特质:任何剪裁不当、面料刺痒的衣物,甚至是一枚后颈领标或裤子的版型偏差,都会让他感到难以忍受。每当遇到这种情况,他就会将衣物拿给身为裁缝的祖母(gran)。祖母不仅会帮他收窄版型、拆除扎人的领标,还会教他如何在购买前看懂面料成分。这段童年经历无形中塑造了他日后对服装工艺、版型剪裁和卓越品质近乎苛刻的追求。 谈到哥哥 Michael 时,Steven 提及多年前 Represent 仅有 8 名员工时曾与兄弟俩见面,直觉 Michael 是个内向的天才。被问及两人艺术背景的差异时,George 坦然承认两人的技能没有本质区别,纯粹是哥哥比自己更有才华,尤其是在纯艺术(art)领域造诣更深。 在童年与青少年时期,哥哥一直是 George 的偶像。当时在英国小镇博尔顿(Bolton),同龄青少年的标配清一色是光头、运动服、耐克 TN 球鞋和街角抽烟的街头混混形象;而 Michael 却迷恋重金属摇滚、冲浪与滑板文化,留着长发,穿着肥大的 DC 滑板鞋与紧身牛仔裤,踩着滑板在石子路上飞驰。这种特立独行的加州西海岸文化让 George 极为崇拜,甚至直到二十岁出头,哥哥都一直是他暗中效仿的榜样。 --- ### [07:09](https://www.youtube.com/watch?v=sb2kXdfJmww&t=429s) 艺术商业化:Represent 灵感的诞生 兄弟俩将艺术才华转向服装设计的契机发生在大专(college)时期。当时课程要求学生将自己的艺术作品转化为可销售的产品。比 George 高两届的 Michael 曾开办小型画廊出售手绘插画。看到哥哥的画廊以及父亲希望他们继承小巴生意的期望,George 陷入了沉思:他既不想继承家族小巴生意,也不愿意像传统艺术家那样守株待兔般苦等一幅画卖出 4 万英镑。 更关键的转折发生在平面设计课堂上,老师提到平面设计师的平均年薪仅有 3 万英镑左右。George 回家后和父亲算了一笔账:读大学每年学费要 9,000 英镑,而毕业后年薪仅 3 万到 4 万英镑,扣除开支后根本不可能买得起父亲那样的路虎揽胜。这促使他下定决心寻找一种能够通过自身创意赚大钱的商业载体。 与此同时,社交媒体正在萌芽,Instagram 与 YouTube 刚刚兴起。George 在网上偶然看到了美国西海岸街头品牌的纪录短片,包括 Shepard Fairey(Obey 创始人)、Nick Diamond(Diamond Supply Co. 创始人)以及 Keith Hufnagel(HUF 创始人)。他们通过印花 T 恤将艺术转化为全球街头风潮的模式给 George 带来了巨大的灵感:既然美国能诞生这些品牌,为什么英国不能拥有属于自己的高端街头服饰品牌?借着大学商业项目的机会,Represent 的雏形正式拉开序幕。 - **成长对比**:同龄人普遍穿着运动套装、留光头并聚集在街头抽烟,而 George 与 Michael 则因受加州滑板和重金属文化熏陶,以留长发、穿紧身牛仔裤与 DC 帆布滑板鞋的形象独树一帜。 - **大学现实算计**:年学费 9,000 英镑对比平面设计师 30,000 至 40,000 英镑的平均年薪,让 George 意识到按部就班的打工路线无法实现自己的野心。 - **核心动机**:追赶并超越父亲的成就、证明自己能够依靠艺术实现商业变现,成为打破周围亲友对其“搞艺术赚不到钱”偏见的原始动力。 ### [09:35](https://www.youtube.com/watch?v=sb2kXdfJmww&t=575s) 心中的不服输与“蜕壳期”的流言蜚语 乔治·希顿(George Heaton)身上始终带着一种“憋着一股劲要证明什么”(chip on your shoulder)的执念。面对主持人的询问,乔治坦言这种心态很大程度上是自己施加给自己的,他需要有某种外部阻力来激发斗志,去证明别人是错的,或者证明自己是对的。尽管这种执拗不可避免地伴随着心理和生活上的巨大代价,但他坚定地表示自己完全愿意承担:“我已经这样干了 13 年,短期内绝不可能停下来,我甚至觉得我们才刚刚步入正轨。” 谈及创业初期必经的“蜕壳期”(shedding phase)——即创业者脱离原有社交圈、做出异于常人的举动时,往往会遭遇周围人的异样眼光、嘲弄甚至风凉话。乔治深有感触地回忆,当时身边的许多人纯粹把他的尝试当成笑话,冷嘲热讽这是“你爸出钱办的家族小生意”、“库存都是你爸买的,你们根本赚不到钱”。直到品牌的体量彻底打破所有人的想象,那些曾经冷眼旁观的人才突然转变态度,开始抢购产品、在每次发售时发来祝贺,转眼变成了最狂热的粉丝。 乔治清楚记得当年发生的一件标志性事件:他在 19 或 20 岁左右靠自己赚的钱买了一辆奥迪 R8。有一次车子在镇上的黄线上抛锚,他立刻收到了一条讽刺意味十足的 Facebook 私信:“你爸给你买的那台车坏在路边了,停在黄线上待会儿就要被贴罚单了。”这种外界的质疑不仅没有击垮他,反而成为最强烈的催化剂。他发誓要把事业做大一百倍,用绝对的成功彻底淹没外界的所有噪音。 --- ### [12:07](https://www.youtube.com/watch?v=sb2kXdfJmww&t=727s) 花园木屋起步:从年收一万英镑到正式公司化 Represent 最早萌芽于 2012 年乔治还在读大学期间。刚开始卖 T 恤一年后,哥哥迈克尔(Michael Heaton)也加入进来,主要负责一部分平面图形设计。兄弟两人的日常十分纯粹:白天乔治去大学上课,下课后抱着包裹奔向邮局发货;到了晚上,两人就窝在父亲后花园的简易木屋(shed)里一起画设计图,同时与中国的面料和代工厂越洋沟通。这种木屋、大学、邮局三点一线的生活整整持续了三年。 ```mermaid flowchart TD accTitle: Represent 早期商业成长轨迹 accDescr: 展示 Represent 从 2012 年花园木屋起步到 2018 年遭遇营收瓶颈的发展路径。 subgraph Phase1["初创木屋阶段 (2012-2014)"] A["2012 第一年<br/>年营业额约 1 万英镑"] --> B["2013 第二年<br/>年营业额约 5 万英镑"] B --> C["2014 第三年<br/>年营业额约 50 万英镑<br/>正式成立有限公司"] end subgraph Phase2["平台瓶颈期 (2015-2018)"] C --> D["2015-2017 年<br/>年营收停滞在 600万-700万 英镑"] D --> E["意识到现有认知见顶<br/>必须全面打破重组"] end ``` 在最初的摸索阶段,这门生意在商业层面上微不足道: - **第一年**:营业额仅约 10,000 英镑,每天只是在木屋打包、应答客户。 - **第二年**:营业额攀升至约 50,000 英镑,依然不足以支付自己的薪水,乔治整整七八年没有从公司拿过一份正式工资。 - **第三年**:兄弟俩决定正式注册为有限公司并聘请了会计师,那一年营收猛增至约 500,000 英镑。 在去见会计师时,会计师对他们业务进行了彻底拆解和核算,并直言不讳地立下分水岭:“如果核算完你们账上有 10 万英镑现金,那就继续干下去;如果没有,说明你们这三年只是在瞎折腾、毫无前途。”幸运的是,他们账上的资金远超 10 万英镑,这也正式拉开了他们把 Represent 当作严肃商业帝国的序幕。当时支撑他们熬过微薄收入的,并不是虚无的财富幻想,而是每一次新品上线时看到后台 500 人、1000 人同时在线抢购的成就感,以及社交媒体上不断攀升的粉丝量和私信互动。 --- ### [14:37](https://www.youtube.com/watch?v=sb2kXdfJmww&t=877s) 为什么多数人不敢开始,而他选择“孤注一掷” 当被问及“为什么绝大多数怀揣时尚或创业想法的人始终不敢迈出第一步”时,乔治给出了非常现实的剖析。他认为最大的阻碍是**对失败的恐惧、自我怀疑,以及对沉没成本的顾虑**。成年人往往背负着全职工作、家庭、伴侣等现实责任,很难在毫无确定性的情况下,挤出本就稀缺的时间去投身一件可能需要很多年才能见效的事。所谓“十年磨一剑,一夜成名”(It takes 10 years to become an overnight success),真正愿意耐住性子熬过初期的人寥寥无几。 回顾 2012 至 2015 年间,乔治和朋友们整夜泡在花园木屋里天马行空地构思产品、畅想品牌未来。那时他们一无所有,外界根本没人真正关注他们,但年轻的他们却狂妄地认定“所有人都在注视我们,我们就是下一个顶级潮流品牌”。 当主持人追问,在长达两三年几乎赚不到钱、身边人都在劝他去找份正经工作的情况下,为何他没有选择放弃?乔治给出了极为朴实的答案——他无路可退: - 他内心极度渴望证明那些嘲弄他的人是错的,证明自己的直觉是对的。 - 现实中他唯一的退路就是去父亲的企业上班。整个青少年时期他都在帮父亲洗中巴车、撕车窗旧贴纸、跑二手车拍卖会举牌,他深恶痛绝那样的生活。正是这种“除了做成品牌别无出路”的孤注一掷心态,逼得他只能向前。 --- ### [17:04](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1024s) 母亲地板上的崩溃,与十年磨一剑的心态 早期缺乏专业知识导致创业过程充满了试错的痛苦。最初,乔治从美国采购成衣白坯,运回英国本地进行丝网印花,几乎赚不到任何利润,但制作过程带来的成就感支撑着他。后来为了提高利润率,他决定将首个独立剪裁的完整系列转移到中国生产。 几个月后大货运抵英国,打开箱子的一瞬间他彻底崩溃了:版型全部走样,面料质感也完全不对。那一晚,面对一整批报废的货品,年轻的乔治瘫坐在母亲家的地板上痛哭了数个小时。但正是经历过这般泥潭,他被迫自学并掌握了供应链、打版、面料以及业务流程中的每一个环节。 面对如今看到 Represent 的成熟产品而感到自惭形秽、不敢起步的年轻设计师,乔治给出的忠告极其纯粹: - **放下短期幻觉**:不要盯着未来两三年的回报,必须做好投入 10 年心血的心理准备。 - **直面枯燥与残酷**:在这个过程中不会有太多轻松和乐趣,唯一的路径就是倾尽全力去攻克每一个阻碍。 --- ### [18:35](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1115s) 遭遇七百万英镑的天花板 凭借原始的热情与持续的直面消费者发售,Represent 在 2012 到 2018 年间完成了最初的体量跃迁,一路冲到了 600 万至 700 万英镑的年营业额。 然而,在 2015、2016、2017 这几年间,公司的营收陷入了彻底的停滞,年年徘徊在 600 万到 700 万英镑之间。由于当时乔治和迈克尔还非常年轻,缺乏系统性的行业认知与企业管理经验,他们一度以为 700 万英镑就是 Represent 这个品牌的极限与天花板。这种停滞最终演变为一场深刻的内部危机:两兄弟清醒地意识到,如果继续按照原先花园木屋时代摸索出来的野路子经营下去,不仅业务无法更上一层楼,这个品牌迟早会在激烈的市场竞争中走向覆灭。品牌亟需引入全新的专业认知与战略指导,彻底重塑发展路径。 ### [19:18](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1158s) 重启起点:从“雇佣好友”的草台班子到专业团队 谈及代表品牌 Represent 曾走过的弯路,George Heaton 坦言,如果当时有人能给他建议,那一定是:“彻底清零、重新聚焦、再度出发,重新建立一支真正的团队”。在品牌陷入停滞的那段时间,团队其实清楚自身具备潜力,却偏偏没有做最该做的事——倾听消费者的声音、向用户发问、深入 Represent 赖以生存的社群,去满足顾客真正想要的东西。 当被问及创业之初是怎样组建团队时,George 直言不讳:“我雇了我所有的好朋友。”当时之所以这么做,纯粹是因为大家想一起享受创业的乐趣,而且他对于人力资源和招聘毫无概念,根本不敢想象把陌生人叫到父亲的花园工具棚里正经面试。在租下正规仓库或办公单元之前,整个团队就只有 George 和他的几位死党。每个人身兼数十职,没有人在意职位头衔,大家乱成一团、各忙各的。这种模式最终被证明无法维系规模化发展,但奇妙的是,如今公司发展到上百人规模,当年最早加入的伙伴中仍有两位一路坚守至今,在公司身居核心高位,取得了卓越的事业成就。“一半成功了,另一半没成。”George 总结道。那些没能走下去的朋友,很大程度上是因为被安排到了并不适合的时尚岗位上,而当时品牌本身也陷入平庸无趣的平台期;最终团队不得不拆解重组,适合的人选择留下并扎根至今,离开的人也各自奔向了新生活。 ### [21:17](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1277s) 招聘认知迭代与打破年轻创业者的“招聘悖论” 如果能坐时光机回到18岁给当时的自己一条用人建议,George 给出的答案干脆利落:“快速招人,更快地开人(Hire fast, fire faster)。”他回顾自己早期曾浪费了大量岁月,只因为候选人“看起来不像做街头潮流或奢侈品的人”或者穿搭调性不符,就武断地拒绝录用。后来他才深刻意识到,无论对方外表如何、是否追随同一批潮流品牌,在商业世界的各个专业层面上,都有大批能力卓越的人才远比自己做得出色。摒弃对外表和圈层风格的刻板偏见,是推动业务跨越式增长的关键一课。 Steven Bartlett 对此深有同感,并结合自己在《龙之谷》(Dragons' Den)的投资经验,拆解了困扰无数年轻初创团队的“招聘悖论”: - **心智顾虑与自我怀疑**:年轻创始人往往害怕招募比自己年长资深的行业老手,总在担心“我该怎么去管理他们”,或是自卑地觉得“对方凭什么愿意屈尊来我这个简陋的小作坊”。 - **资金困境引发的死循环**:初创团队资金有限,面对十万英镑的高昂年薪望而却步,觉得难以承受;但正因为舍不得重金引入顶尖人才,公司便迟迟无法突破天花板,进而永远没有足够的现金流去搭建能吸引精英的环境。 - **破解之道**:唯一的突围路径就是咬牙在当下为顶尖专业能力买单,“哪怕前期觉得成本极高,但引入真正卓越的人才永远不会是一件坏事”,其带来的认知扩展与业绩增量将在后续显现出巨大复利。 ```mermaid flowchart TD accTitle: 招聘死循环与破局逻辑 accDescr: 年轻创业者因预算与心理顾虑不敢招资深人才导致增长停滞,唯有破局重金引入顶尖人才才能带来跨越。 subgraph Trap["初创团队常见的死循环"] A["不敢招/没钱招资深精英"] --> B["仅靠草台班子摸索试错"] B --> C["业务停滞或低水平徘徊"] C --> D["永远缺乏资金与吸引力"] D --> A end subgraph Solution["破局路径"] E["咬牙重金引入顶尖人才"] --> F["打开认知边界与规范运营"] F --> G["业务实现跨越式增长"] G --> H["具备持续吸引顶尖人才的磁场"] end ``` ### [24:11](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1451s) 引入外部专业 CEO:突破两千万美元的认知天花板 顶尖行业经验对创始人的冲击是降维打击式的。George 分享了一个极具代表性的转折点:Represent 当时年营收大约在 2000 万美元,他力排众议引入了一位曾操盘过 5 亿美元规模大盘的资深 CEO。这位职业经理人彻底刷新了 George 的商业认知:从不同地理区域的深耕拓展、产品生命周期的精细化管理,到如何将单一常青爆款维持数年长盛不衰的销售生命力。在此之前,George 的思维非常单一——把新品挂上网、迅速抢购一空,然后马上转战下一个款式。专业操盘手用清晰的类目规划和增长模型向他证明,只要打法得当,业务能轻而易举从 2000 万冲到 5000 万美元。 这种突破是关在熟人圈子里摸索永远无法顿悟的,因为人往往“不知道自己不知道什么”。这也是 George 如今热衷于在 YouTube 和社交媒体上毫无保留地分享真实幕后细节的原因。他痛斥当下互联网上泛滥的商业卖课乱象:“花钱买个教你做品牌的在线课程根本没用,那纯粹是彻头彻尾的狗屎(the biggest load of shit ever)。”真正的学习来自对真实路径的研究——看一个创业者十年间在社交平台、纪录片和访谈中公开的真实打拼轨迹与幕后经验,并在实践中主动向乐于分享经验的前辈求教。 ### [26:45](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1605s) 2018低谷与首度亏损:浮躁消退后的重塑自我 引进成熟 CEO 并重新梳理业务的决定,并非凭空产生,而是源自疫情前 18 个月到两年间(约 2018 年前后)的一场深刻危机。那段时间,Represent 陷入了严重的瓶颈期,George 感觉自己的人生与事业都被死死困住。在缺乏导师引路的情况下,他只能靠自救:疯狂研读所有能找到的成功学与自我提升书籍,逐一拆解各大时装秀,试图理清品牌到底该往何处去,重新塑造一个更强大的自我。 回顾 2018 年的至暗时刻,现场的气氛充满了挫败感: - **外界冷遇与行业否定**:品牌尝试举办高级时装走秀(Runway Shows),却遭到时尚媒体与买手的冷落,几乎没有买手店愿意下订单;产品的定价区间出现偏差,设计方向与大众需求脱钩,这对于视设计为挚爱的年轻创始人而言如同当头棒喝。 - **生活浮躁与精力涣散**:二十出头的年纪就早早赚到了远超同龄人的财富,团队开始不自觉地在外面吃喝玩乐、挥霍精力。George 坦白承认,自己当时并没有把百分之百的心思投入到品牌上,做事完全凭感觉打闹。 - **首次亏损的当头棒喝**:混乱与浮躁的直接代价是业务停滞,甚至在那一年出现了品牌创立以来的首次亏损。George 坐在那里陷入了巨大的震惊与羞愧——自己全身心苦干了七八年的事业,竟然跌落到了赔钱的境地。而正是这种刺骨的阵痛,最终按下了逼迫他自我清醒与全面重组的重置键。 ### [28:58](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1738s) 触底反弹:重塑自我与画出理想中的自己 George Heaton 谈到了 25、26 岁时经历的人生重大转折点。当时的他深陷对自我的厌恶之中:讨厌自己的外表、讨厌在社交媒体上呈现出的形象,性格极度害羞且缺乏自信。他在管理招人上毫无章法,内心充斥着易怒与悲观情绪,甚至连连绵的阴雨天都能轻易点燃他的怒火。他的生活方式也极不健康,与工作、饮食的关系一团糟。George 用“连镜子都不想照”来形容当时的自卑与挫败——他不仅厌恶那个软弱自怨的自己,也厌恶深陷泥潭的品牌,而品牌彼时就是他的全部生命。 面对这种全面失控,身为设计师的他做出了一个极具个人色彩的举动:他拿出一张纸,亲手画出了自己理想中的模样,并告诉自己:“从今天开始,我每天都要为了成为画里的那个人而努力,重新创造我自己,也重新创造这个品牌。”谈及为什么要跌入谷底才会做出改变,George 赞同主持人关于“触底反弹”的看法,并引用了一句深刻的比喻:“通往天堂的最佳视角往往来自地狱(the best view of Heaven is from hell)。”在那个时期,与女友分手的心碎、公司毫无盈利的严酷现实交织在一起,将他彻底推到了人生的低谷。正是这种无路可退的绝境,逼迫他按下了人生的重启键。 ```mermaid flowchart TD accTitle: George Heaton 个人与品牌的触底重启 accDescr: 展示 George Heaton 如何从个人与业务的低谷通过重塑自我走向正向循环。 subgraph Crisis["人生低谷(25-26岁)"] A["个人状态崩溃<br/>自卑易怒 / 身材走样 / 感情破裂"] B["品牌陷入停滞<br/>供应链低效 / 业务不盈利"] end subgraph TurningPoint["重塑转折点"] C["手绘理想自我画像<br/>设定每日原则与目标"] D["践行 75 Hard 挑战<br/>高强度运动 / 戒酒 / 每日阅读"] end subgraph PositiveFlywheel["飞轮效应"] E["身体与精力质的飞跃"] F["业务聚焦 DTC 与供应链改革"] G["自信心与商业成功正向强化"] end Crisis --> TurningPoint TurningPoint --> PositiveFlywheel ``` --- ### [32:03](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1923s) 75 Hard 挑战与自律飞轮的建立 为了把写在纸上的愿景变成现实,George 借鉴了作家兼播客主持人 Andy Frisella 提出的极端自律计划——“75 Hard”挑战。这一挑战要求参与者在整整 75 天内严格执行一系列铁律:完全滴酒不沾、保证极高的每日饮水量、每天完成两次独立锻炼(其中一次必须在户外进行)、每天读 10 页非虚构类书籍,并列出每天必须完成的 5 项核心任务。通过这一严苛的日常框架,George 开始如饥似渴地阅读 Ryan Holiday 的斯多葛哲学著作以及 Robert Greene 的经典策略作品,心智得到了飞速淬炼。 当他撑过 75 天走到终点时,照镜子看到的肉眼可见的体型改变与充沛精力,彻底点燃了他的执念。这种自律迅速演变成一种健康的上瘾机制:每日热量摄入严格计算、睡眠时间一丝不苟、训练从不缺席。随着他个人状态的觉醒,Represent 的业务也逐步调整并迎来起色,两者的成功形成了强烈的正反馈循环。针对外界常将他现在的成就归结于“天生基因好”、“靠类固醇”或“天生自律”的猜测,George 回忆自己当年也曾这样酸溜溜地评价他人;但实际上,一切蜕变不过源于极其微小的开始——哪怕最初只是坚持每天走 10,000 步或做一次 20 分钟的锻炼,只要不中途松开油门,微小的复利终会堆叠成翻天覆地的跃升。 - **75 Hard 核心执行要素**:每日两次 45 分钟锻炼(一次户内、一次户外)、严格戒酒、摄入足够水分、每晚阅读 10 页经典著作(如 Ryan Holiday、Robert Greene 的书)。 - **微习惯与渐进原则**:无需一开始就冲动地尝试跑马拉松,而是从 20 分钟训练或 1 万步起步,找到能够持续的节奏,以渐进增量对抗倦怠。 --- ### [36:32](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2192s) 商业重塑:砍掉批发、转战 DTC 与葡萄牙供应链之争 个人完成蜕变的同时,时间回到了 2018 年前后,George 开始着手大刀阔斧地重塑停滞不前的 Represent。首先,团队果断砍掉了拖垮现金流且掌控力较弱的批发业务(Wholesale),全面转向以官网为核心的直接面向消费者(DTC)模式,并开启了节奏紧凑的“每周上新(Weekly Drop)”打法,这恰好赶在了后续全球疫情爆发前抢占了先机。 然而,重塑过程中最大的内部冲突发生在生产供应链的转移上。当时 Represent 的产品主要在英国和意大利生产,高昂的成本导致品牌几乎没有任何利润空间。首席产品官(CPO)James 极力主张将整条成衣生产线迁往葡萄牙。George 起初对这一提议抱有极大的排斥与抗拒心理,两人为此爆发了激烈的正面争吵;他坦言当时自己思想僵化,根本无法接受抛弃原有的生产模式。但事实证明 James 的决策极为英明,花费整整 9 个月在葡萄牙重新搭建的供应链,从根本上重塑了品牌的毛利结构与质量标准。与此同时,哥哥 Mike 负责操刀极具辨识度的全新印花与视觉图形,而 George 本人多次飞往洛杉矶,带回了自己钟爱的重磅 T 恤版型与工装裤设计,这三股力量汇聚在一起,为品牌后续的爆发奠定了最坚实的基石。 ### [38:02](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2282s) 重置品牌与闪电售罄:每周三的爆发式增长 在重组核心团队的过程中,George Heaton 找来了负责网站维护和技术支持的 Stefan。他们彻底颠覆了网站的设计界面,重塑了品牌的整体愿景,并采取了一项极度决绝的举措——直接清空社交媒体上的所有过往内容,从零开始重新出发。这一重置策略立刻引爆了市场反响:他们刚在官网上线了 300 件 T 恤,短短 1 分钟之内就被抢购一空;接下来的那一周,哥哥 Mike 设计了另一款新图案,上线 600 件同样在 1 分钟内售罄;再下一周则是 900 件在 1 分钟内被秒杀。这让团队瞬间意识到,Represent 已经积累了真正狂热的受众基础。业务形态彻底脱离了过去每天零星卖出 10 到 15 单的缓慢状态,转变成每周三固定发售日涌进 1,000 件、2,000 件、3,000 件甚至 4,000 件的疯狂抢购。这不仅为公司带来了充沛的现金流,更赋予了他们重建信心,去开发更多系列并转型为真正具备成熟运作能力的品牌。 ```mermaid flowchart TD accTitle: 品牌重启与每周发售模式演进 accDescr: 展示 Represent 从清理社交媒体、重做网站到开启每周三极速售罄模式的转变流程。 subgraph REBOOT["品牌重启"] A["清空所有社交媒体内容"] --> B["全面重构官网界面与视觉"] B --> C["明确全新品牌愿景"] end subgraph DROPS["每周三发售放量"] C --> D["首批 300 件:1分钟内售罄"] D --> E["次周 600 件:1分钟内售罄"] E --> F["第三周 900 件:1分钟内售罄"] F --> G["单次发售 2,000 至 4,000 件"] end subgraph IMPACT["战略成果"] G --> H["充沛的现金流储备"] G --> I["重回正轨构建系列产品"] end ``` ### [38:48](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2328s) 走出自我认知的盲区:年轻 CEO 的成长陷阱 主持人谈到许多人之所以无法达到应有的成功高度,核心原因在于他们“无法放下自我、从自己的盲区里走开”(haven't gotten out of their own way)。George 毫不犹豫地承认自己曾经无数次深陷这种状态,并强调保持开放的心态、倾听他人意见、承认自己并非无所不知,是一门极其关键的功课。特别是作为年轻创业者担任 CEO 时,往往内心伴随着不安全感,总觉得自己理应掌控一切,因而过度表现或死撑局面。随着 Represent 业务的爆发式狂飙,如果 George 继续霸占 CEO 的位置,只会严重阻碍公司的发展。当时全公司仅有大约 20 名员工,年营收却已经狂飙至 3,000 万到 3,500 万英镑之间,甚至预期来年要突破 5,000 万英镑。整个团队像无头苍蝇一样忙得团团转,人手严重不足,业务快被撑爆,大家甚至处于“完全不知道接下来该怎么办”的慌乱之中。外界虽然以为他们掌控了一切,但实际上他们当时根本没有任何成熟的体系。 ### [40:29](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2429s) 构建文化与引进 Puma 高管担任 CEO 谈及如今井然有序的高管团队与全员全力以赴的企业文化,George 坦言自己不愿抢功。除了在公司内修建专业健身房、确立全力以赴的工作态度之外,真正的文化功臣是新上任的 CEO Paul Spencer(团队亲切称他为“Spenny”)。Spencer 始终坚持“员工重于利润”(people over profit)的治理哲学。他引进了极其强大的领导班子,在公司内部推行极高的透明度,明确告诉大家战略方向、当前在做的事、哪些地方出了错、哪些地方做对了。这种机制让员工心甘情愿投入极高强度的工作,并深信这里是他们经历过的最佳职场。 当主持人问及初创公司究竟如何说服像 Spencer 这种级别的高管从行业巨头(如 Puma)跳槽而来时,George 透露他们与 Spencer 的关系其实维系了长达 5 年之久: - **长达 5 年的关系深耕**:联合创始人 James 与 Spencer 保持了长期的密切互动,并非临时挖角。 - **不可替代的兄弟与团队凝聚力**:Spencer 亲眼见证了 George 与 Mike 兄弟之间、以及核心领导班子(George、Mike、James、Stefan)无缝协作的爆发力。 - **无上限的品类拓展潜力**:Represent 正在打破品类边界,从复古 T 恤到高端运动服,甚至“卖盐都行”,它已经演变成一种无边界的生活方式(Lifestyle),让 Spencer 每天走进办公室都能产生“起鸡皮疙瘩”的兴奋感。 ### [41:24](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2484s) 创始人最高等级的自知之明:聚焦设计与放手管理 George 明确将“聘请专业 CEO 掌舵、自己主动退居其后”评为他创业至今做出的**最明智的商业决策(排名第一)**。他坦白承认自己骨子里并不是一个职业商人,硬撑在 CEO 位置上只会压制公司成长为 5 亿、10 亿甚至 100 亿美元体量品牌的潜质。他深知商业琐事对于创意人才的巨大消耗:在担任 CEO 的那些年里,若在办公室处理 6 个小时的管理与商务事务,走出来面对 Mike 时整个人就已被吸干了精力,根本无法静心投入设计。 甚至到了今天,George 去参加董事会会议,通常坐满 15 分钟就感到精疲力竭、困意袭来;但他却能和 Mike 关在设计室里连续沉浸设计整整 12 个小时而不觉疲倦。为了保护创作灵感,George 从很早起就刻意为 Mike 筑起一道防火墙:业务数据、财务指标等事实可以同步,但经营上的负面噪音、琐碎反馈则被严格隔离在外,避免设计思维受到干扰。 ### [46:23](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2783s) 最黑暗的绝境:一封几乎彻底扼杀 Represent 的侵权律师函 当被问及创业至今遭遇过的最艰难的一天时,George 讲述了在 2018 到 2020 年期间那场险些让品牌彻底覆灭的官司。当时,欧洲一家同样名为“Represent”的公司向他们寄来了一封措辞极其严厉的律师函,声称对方在欧洲全境拥有该商标的专属权利。这封信不仅勒令他们必须立即停止一切经营和销售,还企图索取天文数字般的赔偿金,索赔金额远超当时 Represent 的全部资产储备。 在那长达数年的拉锯期内,团队每天早晨醒来都在焦虑中备受煎熬,反复质疑公司是不是今天就会倒闭、明天会不会被迫关门、这个品牌到底还属不属于自己。为了避免在公司内部引发大面积恐慌,George 选择了极度克制,整个事件自始至终被严格保密,仅有 George、Mike 和 James 三人知情,甚至连家人都未曾透露分毫。然而,这场旷日持久的生存危机如同一道沉重的锁链,在很长一段时间里死死束缚住了他们的每一次决策与每一件产品的推出。 ### [47:42](https://www.youtube.com/watch?v=sb2kXdfJmww&t=2862s) 欧洲商标危机:暗藏在停滞期的毁灭性隐患 在 2018 至 2020 年这届本就沉重的业务低迷期,一场几乎导致 Represent 灭顶的商标纠纷爆发了。George 和团队原本以为自己不仅全资持有英国知识产权(IP),在全球其他主要地区也拥有完整权益;然而他们没料到,欧洲地区服装类别的第 25 类商标(Section 25)居然掌握在另一位所有人手中。对方表面上处于休眠状态,甚至根本没正经卖过什么衣服,却紧咬着商标权不放。最初 George 试图通过常规法律途径私下调解,找律师接洽以求务实解决,但对方态度极其强硬,全面回绝所有提议,像一堵不可逾越的墙。 这个突如其来的噩梦成了悬在头顶的“达摩克利斯之剑”,每天晚上都会把 George 从睡梦中惊醒。彼时公司业务陷入停滞,团队本就在苦苦支撑,对方却突然寄来一封律师函,试图夺走他们辛苦建立的一切。为了自救,George 和联合创始人坐在办公室后间整整几个月,绞尽脑汁构思替代方案:如果不能再叫“Represent”,品牌该改叫什么?如何全面重塑?甚至连社交媒体发布都被迫按下了暂停键——他们不敢在网上展示任何品牌经营良好或赚钱的迹象,生怕对方看穿后狮子大开口索要更高赔偿。整个团队深陷恐慌的精神内耗之中,而来自律师的所有消息几乎全都是噩耗。 ```mermaid flowchart TD accTitle: 商标危机处理与博弈闭环 accDescr: 展示 Represent 在面对欧洲第 25 类服装商标纠纷时的抗争与解决路径。 subgraph 危机爆发 A["发现欧洲第 25 类商标被他人持有"] --> B["对方律师漫长拖延<br/>每轮沟通耗时长达 3 个月"] B --> C["企业陷入停滞与全面恐慌<br/>暂停社媒宣传 / 秘密构思改名"] end subgraph 逆风自救 C --> D["将危机转化为不服输的执念<br/>全速提升营收与业务规模"] D --> E["2020 年 3 月达成和解<br/>斥巨资买断欧洲商标权"] E --> F["品牌走出阴霾<br/>从社媒地摊货跃升为生活方式巨头"] end ``` ### [50:02](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3002s) 漫长的心理折磨与“不服输”的动力 最折磨人的并不是谈判本身,而是对方律师蓄意采取的心理战术。对方常常把回复拖到三个月法定期限的最后一天才发出一封冗长的邮件。George 回忆道,有时自己正坐在开往葡萄牙工厂核验成衣生产的路上,突然弹出这样一封邮件,心脏瞬间就跌落到谷底,不知道又将面临什么苛刻条件。团队只能回办公室连夜开会,构思新名字、起草回复,然而在几天内提交答复后,换来的又是漫长的三个月无声死寂。 这种窒息感就像一团无法驱散的阴云笼罩在日常生活的每一个角落。George 坦言,在最煎熬的时候,这种感觉彻底扭曲了他的认知:“甚至连去店里买个三明治,你心里都会想:这根本不是你的钱去买三明治,因为那个让你赚钱的名字属于别人。”这场官司不仅严重损害了身心健康与睡眠,也狠狠打击了他的哥哥兼合伙人 Michael,彻底扰乱了其原有的服装设计心境。为了对抗这种失控感,George 将其化为骨子里那股不服输的执念(chip on the shoulder)。2020 年初他开始跑步,每次出门跑 15 公里时都会在心里立下誓言:“如果我现在停下脚步,就等于那个家伙彻底吞噬了我们;无论是跑步还是设计卖货,我都必须赢,决不能停下。” ### [51:59](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3119s) 历经险境后的破局与成长 僵局最终在 2020 年 3 月打破,对方提出了一个高达数百万元英镑的买断天价。在纠纷爆发初期,Represent 年营收虽然有六七百万英镑,但利润极其微薄,账上根本无法承受这笔巨款;所幸在拉锯战期间,团队拼尽全力推进业务改革与增长,到了 2020 年交易敲定签署时,账面资金终于足以支付这笔买断费,真正拿回了属于自己的名字。 回想起那个险些摧毁他们的商标持有者,George 坦白在签约前心中只有纯粹的仇恨——当时 Represent 拥有约 20 名员工,如果对方坚持置他们于死地,这群年轻创业者将背负一生债务,不得不遣散所有员工,而对方却只是守着一个毫无实际销售业务的空壳商标。不过尘埃落定后,George 选择了释然。他意识到正是这场险些致命的危机,像弹弓一样把 Represent 彻底弹射了出去,逼迫他们走出舒适区,从单纯在 Instagram 上拍平铺地摊图(t-shirts on the floor)卖 T 恤的小作坊,蜕变成为真正的国际化生活方式潮流品牌。 - **家庭沟通的保留**:虽然周末回父母家时这总是绕不开的话题(父母每周都会关切地询问对方是否回复),但 George 从未透露全部凶险程度,因为他不愿把无法改变现状的压力转嫁到家人身上。 - **应对焦虑的底层法则**:面对主持人 Steven Bartlett 提到自己当年被迫飞往纽约解雇总经理时所经历的人生第一次恐慌发作,George 分享了自己的认知:焦虑源自对未知情境 95% 的主观想象,而彻底消除焦虑的最佳解法就是“极致的准备”(彻底想清为什么做、后续去向、对双方最好的结果),在做好万全准备后进入关键对话便无懈可击。 ### [55:55](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3355s) 曼彻斯特异类与 Owners Club 的社群文化 即便在经历了业务停滞与商标劫难后,Represent 依然展现出极高密度的忠诚度,Steven 甚至笑称它已经形成了一种令人欲罢不能的“优质邪教(good cult)”——Steven 透露自己在播客之外、甚至去公开演讲时,从头到脚全套都是 Represent,其打造的“24/7 Pants”更是他衣橱里唯一的长裤选择。 谈及品牌深处的灵魂与吸引力,George 认为最核心的特质在于“真实的反叛感”:两个来自曼彻斯特、与传统高级时装圈毫无交集的亲兄弟,没有遵循时尚行业既定的规矩和陈旧手册,而是凭借自身的审美和野心,想做什么就做什么,想卖什么就卖什么。即便如今已成长为庞大的商业帝国,品牌依然保有着独特的紧密连接感与暗号文化。以旗下王牌产品线“Owners Club”为例,两个素不相识的陌生人如果都在街头穿了一件 Owners Club 卫衣,四目相对时往往会心一笑点头致意——正是这种将顾客凝聚在一起的归属感与社群认同,构成了 Represent 难以被复制的品牌护城河。 ### [57:25](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3445s) 超越期待与“邪教般”的品牌社群 George Heaton 阐述了 Represent 能够凝聚极高忠诚度社群的核心秘诀:给消费者的体验永远远超其心理预期。Represent 虽然业务拓展至全球,但本质上依然是一家由兄弟俩掌舵的家族企业,这种紧密的家庭纽带延伸到了整个公司团队中。当普通顾客抱着“这品牌看起来挺酷,我买件连帽衫试试”的心态下单时,他们收到的实物在面料、剪裁和质感上都会带来巨大的惊喜,正是这种极致的品质落差让顾客彻底折服,转变为如同“邪教(cult)”般忠诚的狂热拥趸。 Steven Bartlett 追问,要持续超越顾客预期,Represent 的办公室内部一定发生着竞品公司所没有的事情。George 回应,这源于他骨子里对“做到最好”的近乎偏执的渴望。这种极致追求体现在品牌呈现的每一个触点上:无论是一场快闪活动、一个跑步俱乐部(Run Club)、衣物的亲肤触感,还是物流配送——页面承诺 3 天送达,实际上第 1 天就敲门交付。走捷径、偷工减料或承诺 3 天就真的拖到第 3 天固然更轻松,但因为品牌承载着两兄弟的全部心血与日常执念,他们绝不容许平庸。 - **超预期体验(Over-delivering)**:核心策略是让品质与履约速度大幅碾压顾客预期,从而激发极高的复购与口碑裂变。 - **全局一致性**:从活动策划(快闪店、跑步社团)、成衣触感到物流履约,每一个触点都必须展现最高的品牌标准。 --- ### [59:02](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3542s) 幕后英雄与坚不可摧的“设计生态” 谈及外界鲜为人知的幕后付出,George 直言大家对哥哥 Michael(Mike)的了解还远远不够。他一直希望 Mike 能多走到台前,向大众展示其创作过程。现实中的 Mike 每天都和图形设计团队关在房间里没日没夜地做设计。但 Represent 的力量不仅在于兄弟二人,更在于整个业务体系的协同运转:物流链条、成衣工艺师(Garment Techs)、版型打版师以及内容创作团队,每个人都对品牌的使命有着极高的认同感。 无论是外部零售商、合作品牌还是访客,只要踏入 Represent 的总部办公室,无一例外都会被那种全员投入的能量所震撼。George 与 CEO Paul Spencer(Spenny)作为领导者,将这种使命感深深烙印在整个生态系统中。他们所打造的不仅是一家服装公司,而是一个追求卓越、生命周期将远超创始人自身的常青品牌。 --- ### [01:00:08](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3608s) 面对抄袭:从愤怒到“水下冰山”的品牌认知 当被问及在社交媒体上看到别人抄袭兄弟俩呕心沥血的设计时作何感受,George 坦言自己的心路历程发生了巨大的转变。一开始看到抄袭作品会感到极其愤怒,觉得对方是在“抢自己碗里的饭”。尤其是那些定位、定价完全相同的直接竞品,抄袭蚕食了市场份额,这种行为迟早会招致反噬。但经历多了之后,他意识到抄袭本就是商业与时尚界不可避免的现实——甚至在行业顶端,巨型奢侈品大牌也会毫无顾忌地抄袭独立小设计师;早期 Represent 刚起步时,同样不可避免地借鉴过别人。 随着认知升级,George 经常告诫团队:表面上的印花或文字设计根本不是决定胜负的核心,真正重要的是“水下的冰山”。消费者购买的不是某个 Logo,而是认同并渴望成为这个圈子的一员——他们买的是那种精英感、健身生活方式以及品牌所代表的全部精神内核。抄袭者可以轻易复制图案和版型,但永远无法复制一个品牌历经岁月沉淀下来的灵魂与生活方式。 ```mermaid flowchart TD accTitle: 品牌冰山模型架构图 accDescr: 展现可被抄袭的浅层设计与不可复制的深层品牌护城河之间的对比关系 subgraph Surface ["水面之上(易被抄袭的表象)"] A["表面图形与文字印花"] B["服装基础版型与 Logo"] end subgraph Deep ["水面之下(无法复制的核心护城河)"] C["247 运动与精英生活方式"] D["兄弟创业文化与家族社群归属感"] E["极致追求品质的团队生态系统"] end Surface -.->|无法支撑长久价值| Deep ``` --- ### [01:02:38](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3758s) 财富观、十亿美元目标与为何拒绝“套现离场” Represent 的营收规模从 2018 年的约 800 万美元一路狂飙至上一年的约 1 亿美元。面对庞大的财富积累,George 表现得极为坦率。他拒绝说出“金钱不重要”这种虚伪的说辞,直言很多亿万富翁镜头前大谈理想,关掉摄像机后都在渴望暴富。在他看来,追求财富没有任何负面成分,他渴望 Represent 做到数十亿美元规模,渴望让公司管理层与核心团队实现真正的世代财富(Generational Wealth),让为生活辛劳了一辈子的父亲可以彻底卸下重担。 当 Steven 追问“如果现在给你 10 亿英镑,但它不会让你更快乐,金钱的意义何在”以及“你的退出策略(Exit Strategy)是什么”时,George 表达了与众不同的商业哲学: 1. **幸福来源于行动本身**:他不靠金钱衡量幸福感,坐在工作室里做 6 个小时设计,或者去跑一场把双腿彻底跑废的拉练,这种挑战困难后的自我犒劳才是他幸福的源泉。 2. **无需传统的退出套现**:他不需要银行账户里平躺着 10 亿美元现金。很多创始人离职是因为早就铺好了播客或新事业的退路(比如 Steven 自己),但 George 的生活完全被 Represent 填满——醒来是品牌、言谈是品牌、连自己的日常健身都衍生出了 247 运动产品线。 3. **汲取价值的平台**:品牌本身就是他的个人热情所在,他通过品牌链接顶级运动员并汲取专业知识,这种深度绑定的事业根本无法割舍,因此他从不考虑卖掉公司离场。 --- ### [01:05:38](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3938s) 身份捆绑的双刃剑:新品遇挫时的心理阵痛 Steven 指出,当个人身份认同与品牌发展如此严丝合缝地绑定在一起时,必然要承担巨大的心理代价——一旦品牌遭遇滑铁卢、收入骤降或被时尚圈淘汰,创始人的自尊与自我价值感也会面临崩塌。 George 毫不避讳地承认了这一点。即便公司如今体量巨大,在某些产品发布不达预期或遭遇运营噩梦时,心态依然会遭受重创,严重打击自信心。这种挫败感通常会持续数天,他会找 Spenny 深入倾诉复盘。但这种打击也是一剂清醒剂,时刻提醒自己并不是拥有点石成金超能力的“超人”。经历几天的低落与反思后,他只能收拾好心情,重新回到画板前从头再来。 ### [01:06:38](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3998s) 长期视角与假装忙碌的“周日空虚” 当面对创业路上的小挫折时,乔治·希顿(George Heaton)学会了用十年后的视角来看待当下的波澜。只要把视线放得足够长远,眼前的绊脚石就只是漫长学习曲线中的一小段插曲。然而,这种将自我价值与 Represent 品牌高度绑定的生活,也带来了代价——在过去的整整十年里,乔治几乎没有任何真正属于自己的私人生活,他把全部生命都缝进了品牌里。在最拼命的阶段,他一周七天泡在办公室,甚至周末无事可做时也待在那里,仅仅是因为除了工作他根本没有其他朋友。 这种完全沉浸的状态在周日暴露出了最残酷的一面。每到周日,团队员工都在陪伴家人享受假期,没有人会发工作消息,乔治坐在空无一人的家里,忽然被一种强烈的空虚击中。为了打发时间,他会跑去健身房疯狂训练五个小时,或者戴上耳机听书消磨时间。他回忆道,周日往往是他一周中最难熬的日子,早上六点到九点在当地健身房训练完毕后,回到家就只能坐在那里巴望着周一赶快到来;给母亲发短信问她在干嘛,母亲却说正和家人在苏格兰旅行。事后回想,他才意识到那种状态其实就是孤独,只是当时浑然不觉。更讽刺的是,每当周末他试图回办公室加班来填补空虚时,最终都会无奈地发现:没有团队的支持,自己一个人坐在那儿写写画画,很多时候不过是在“假装工作”来骗自己罢了。 ### [01:09:34](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4174s) 清理人际圈与打造专注的个人生态系统 谈到人际关系的断舍离,乔治坚信一个人周围的生态系统(ecosystem)决定了其个人与事业的成败。在他看来,生态系统涵盖了日常生活的方方面面——从住处到健身房的距离,再到社交媒体上关注的对象。乔治打了个生动的比方:如果你在 Instagram 上依然关注着中学同学乔(Joe),每天看着他夜夜买醉发派对动态,哪怕每次只刷 20 秒,也是在往大脑里灌输毫无意义的垃圾信息。明智的做法是清理掉这些噪音,去关注那些已经取得你渴望成果的人,或是能真正带来启发与动力的人。 乔治在现实中也切实执行了这种“断舍离”。他曾大批量取关旧日好友,甚至因此收到了不少朋友质问的消息,质问他“为什么取关我?”面对这些尴尬的质问,乔治选择直截了当地据实相告:“兄弟,我只是不想再看你整天鬼混了。”这种不留情面的坦率,正是他为了维持专注、清理头脑空间所必须付出的社交代价。 - **打造高效生态**:生活环境的每一个细节,包括物理通勤与信息流,都应服务于个人成长。 - **社交降噪**:果断清理消极或无营养的社交关系,将注意力留给具备启发性的榜样。 ### [01:11:01](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4261s) 回避型依恋与约会引发的“内疚牢笼” 谈及亲密关系,乔治坦言在很长一段时间里,爱情在他的世界里是彻底缺席的。他在 25、26 岁时曾尝试谈过一次恋爱,但很快以失败告终。当时的他不仅极度痴迷工作,更深层的原因是他处于迷茫期,根本不喜欢当时那个不成熟的自己——“如果你连自己都不爱,根本不可能谈好一段恋爱”。在此之后,乔治彻底封闭了情感大门,多年来不再触碰任何恋爱关系。直到主持人史蒂芬·巴特利特(Steven Bartlett)追问他目前是否有女友时,乔治显得支支吾吾,含糊地答道“算是吧(kind of)”。 史蒂芬随即打趣乔治有着典型的“回避型依恋”(Avoidant Attachment Style)。乔治承认,过去他总觉得谈恋爱是一种沉重的心理负担,他害怕辜负对方,更不想花时间向伴侣解释“ Represent 就是我的全部生命,我必须随时随地工作”。虽然现在聘请了 CEO 斯潘塞(Spencer),加之搬到洛杉矶拓展业务,他的作息发生了改变——清晨早起对接英国本土团队,白天对接洛杉矶团队,下午两三点即可收工,终于挤出了约会的时间,但他依然极度抗拒约会。乔治坦白,每次出去约会四个小时,哪怕对象再好,他内心都会翻涌起强烈的内疚感与焦虑感,第二天醒来满脑子都是“我昨晚居然浪费了四个小时,这四个小时原本可以用来做产品、建品牌”。史蒂芬一针见血地指出,乔治对事业的极致热情已经反噬成了一座“自我构筑的牢笼(self-inflicted prison)”;两人更在录音间开玩笑调侃,前一天才刚过完情人节,乔治在节目里支吾其词说“算是吧”,等节目播出后肯定免不了要惹女友生气。 ### [01:15:40](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4540s) 幸福的定义与对“工作生活平衡”的彻底驳斥 尽管被工作带来的焦虑与负罪感紧紧包裹,当被问及“你现在快乐吗”时,乔治依然给出了极其肯定的回答。在他眼中,幸福并不意味着优哉游哉的闲暇,而是每天清晨醒来时,心中对眼前拥有的一切充满由衷的感恩——感恩自己亲手打造的品牌王国,感恩身边的兄弟迈克尔(Michael)与家人,以及能够拥有掌控权去全情投入自己最热爱的事业。 ```mermaid flowchart TD accTitle: 创业成功与生活平衡的对立逻辑 accDescr: 展示乔治对创业全情投入与所谓工作生活平衡之间不可调和关系的看法 subgraph Mindset["极致追求的核心心智"] A["打造经得起时间考验的伟大品牌"] B["实现极度成功、财富与幸福"] end subgraph Reality["残酷现实"] C["投入全部生命与时间<br/>(It takes everything)"] D["所谓的'工作生活平衡'<br/>被视为彻头彻尾的谎言"] end Mindset --> C C -. 冲突.-> D ``` 当话题最终转向现代职场人津津乐道的“工作与生活平衡(work-life balance)”时,乔治毫无保留地打破了这一温情幻想,直言这完全是“扯淡(Bullshit)”。他极其严肃地强调,如果你真的渴望建立一番能够经受住时间考验的伟大事业,渴望获得超越常人的财富与非凡的成功,并带领身边的人一同登顶,那你就必须做好付出一切(take everything)的觉悟。在商业竞技的顶级赛场上,所谓轻轻松松、兼顾一切的平衡根本不存在。 ### [01:15:57](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4557s) 极致投入与全力以赴的代价 George Heaton 强调,在创业与追求卓越的过程中绝对不能抱有侥幸或敷衍(half-ass)的心态。他坚信这绝不可能只是一项副业,也不是每天花三小时就能搞定的差事;要想成为顶级成就者、成为真正的赢家,就必须全情投入。当被问及愿意为此牺牲什么时,George 斩钉截铁地回答:“一切,不惜一切代价。”他直言,既然已经踏上了这条路,就必须毫无保留地向前冲,“科比·布莱恩特(Kobe Bryant)在凌晨三点练习罚球可不是毫无缘由的;要想成为最强者,你就必须做到极致。” 谈及这种全力以赴所伴随的代价时,主持人询问他是否愿意为了事业暂时牺牲组建家庭的机会。George 坦言目前确实如此,也许等未来某天事业能进一步放手、不再完全需要他亲力亲为时,才会考虑家庭生活。面对主持人略带调侃地指出他连进行四小时的约会都会感到焦虑、又何谈退居幕后时,George 笑着表示自己正在不断学习和尝试。他逐渐建立起一种“心理肌肉”:意识到自己完全可以去做工作之外的其他事情,哪怕短暂把脚从油门上挪开片刻,整个世界也绝不会因此轰然倒塌,但一旦回到工作中,依然能保证全力以赴。 ### [01:17:08](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4628s) 品牌生命周期与避免走向“大众庸俗化” 主持人以博柏利(Burberry)昔日的经历为例引发了讨论:Burberry 曾因过于流行、盗版泛滥、地摊低价甩卖而导致品牌失去令人向往的光环(aspirational),最终变得不再酷(uncool),这是否会成为 Represent 的潜在风险?George 回应道,时尚行业确实存在周期性,每隔几年或七年就会有一轮生命周期的起伏,但市场总有不同的推拉机制可供调节。更关键的是,目前的 Represent 与 Burberry 相比体量仍然非常小,他们拥有一批极其核心且具象的客户群体,品牌清楚地知道这些人是谁、身处何处以及在做些什么。 George 认为,品牌真正面临走向大众庸俗化风险的拐点,通常发生在年营收达到 2.5 亿至 3 亿美元左右的规模。新任 CEO Paul Spencer(Spenny)加入时曾提醒他:此前 Spenny 管理的是一家 5 亿美元体量的企业,而 Represent 目前甚至“连大盘的边缘都还没摸到”。当时 Represent 在美国市场的收入占比仅为 20%(约合 2,000 万美元),而在洛杉矶这样一个大城市,哪怕卖出 2,000 万美元的产品,随后半年内走在街上可能连一个穿它的人都遇不到。因此现阶段这种担忧为时尚早。不过,George 明确表示团队会始终严格限制分销渠道,确保只进驻全球顶级的精品零售百货,绝不会允许产品出现在像 Primark 这类大众快时尚商店里。 针对功能性与时尚属性的抗风险能力,两人探讨了 Nike 和 Ralph Lauren 的商业模式差异: ```mermaid flowchart TD accTitle: 时尚品牌与功能性/大众品牌的商业模式分层 accDescr: 对比Nike、Ralph Lauren与Represent在溢价、主流大众化及分销策略上的差异。 subgraph SportsUtility["功能运动/实用导向 (如 Nike)"] N1["顶级联名 / 炒价单品<br/>(如 Travis Scott、Virgil Abloh 联名 Jordan 1,售价达 $5,000)"] N2["大众基础款 / 实用运动服<br/>(20 美元运动服,从 Gold's Gym 到 Equinox 随处可见)"] N1 -->|向下渗透/品牌光环| N2 end subgraph FashionTiering["时尚/生活方式分层 (如 Ralph Lauren)"] R1["核心高端形象<br/>(伦敦、纽约、洛杉矶黄金地段旗舰店)"] R2["奥特莱斯与大众走量<br/>(15-20 美元 Polo 衫,占销售额高达约 60%)"] R1 -->|障眼法与渠道分层| R2 end subgraph RepresentModel["Represent 当前策略"] Rep["坚守轻奢定位与严格控盘<br/>(不盲目追求低价下沉,保持价格带与渠道纯正)"] end ``` - **Nike 的实用性壁垒**:Nike 凭借强大的功能与运动属性,既能推出炒至 5,000 美元的 Travis Scott 或 Virgil Abloh 联名款 Jordan 1,又能同时铺天盖地销售 20 美元的运动套装,从平民健身房 Gold's Gym 到高端连锁健身房 Equinox,人群几乎全面渗透且不会破坏品牌资产。 - **Ralph Lauren 的渠道分流**:外表在伦敦、纽约和洛杉矶的核心地段开设华丽概念店维持高端形象,实则大量收入来自奥特莱斯店里 15 至 20 美元的廉价 Polo 衫(据传 Polo 衫销售占比高达 60%)。 - **Represent 的路线**:George 明确表示不想通过“烟雾弹和障眼法”来分层割裂品牌,而是专注在现有的中高端定位和价格区间稳扎稳打地推进增长。 ### [01:20:28](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4828s) 品牌的立足根基:坚守自身 DNA 与全力以赴 针对众多年轻人与创业者希望探寻 Represent 从小众走向具备狂热拥趸(Cult Brand,如线下跑步俱乐部集结千人、发售新品数分钟售罄)的核心原则,George 强调最关键的是“打造并死守品牌的 DNA”,绝不能随着市场流行趋势每隔一段时间就盲目调转船头。无论当下的风潮有利还是不利,都必须风雨无阻地保持这一内核。以其运动支线 247 为例,247 本质上是机能运动服,但它的设计语言和视觉轮廓依然带有鲜明的 Represent 印记,绝不会看起来像 Lululemon。这一 DNA 并非空洞的商业策划,而是源于团队纯粹的个人审美偏好——即 George、他哥哥 Mike 以及核心团队自己真正想穿、认为穿在身上好看、且市场上尚属空白的单品。 谈到“努力工作(hard work)”这一原则时,George 直言“努力就是一切”。他反感那些在多个项目中到处撒胡椒面、涉足众多业务却哪一个都不愿全力以赴的人;这些人最终要么一事无成,要么在公司卖掉时才发现自己只占 1% 的微薄股份。他认为,唯有把所有精力孤注一掷地投入到完全属于自己的事业中,才能迸发出真正的力量,而小股东往往很难拥有这种纯粹的激情。 - **不随波逐流**:时尚潮流瞬息万变,唯有持之以恒的独特风格才能让品牌在行业周期波动中沉淀下来。 - **全资与掌控力**:在自己真正拥有的事业上全情投入,胜过盲目做广泛而平庸的少数股权投资。 ### [01:22:51](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4971s) 拒绝“毒性奋斗”论:纪律远胜于廉价的动力 对于当下社会中常将“努力工作”批评为“毒性职场文化(toxic)”并担忧会导致“职业倦怠(burnout)”的论调,George 直截了当地予以驳斥:“我根本不在乎,‘毒性’这个词简直荒谬透顶。”他坚信,人完全可以从倦怠中走出来,并且“你承担的越多,你的能力就会越强”。当面对高压和负荷感到承受不住时,只要坚持下去,往往就能找到突破困境的全新方法;一旦某件事做成功了,精力与斗志就会迅速反弹并回到正轨。 针对许多年轻人缺乏所谓“动力(motivation)”从而赖在沙发上迟迟不愿行动的现象,George 给出了极为直接的回答:“去他的‘动力’(Fuck motivation)。”他指出,自己大部分时间里其实也没有什么动力,真正起决定性作用的是“纪律(discipline)”: - **动力的脆弱性**:动力是短暂易逝的火花,可能只能维持两分钟或一个小时,往往戴上耳机听一首喜欢的歌就会产生,但很快便会消失殆尽。 - **纪律的确定性**:纪律是哪怕你需要日复一日坚持一生、明知前路漫漫且极其耗时,依然能够每天按时起床把事情做完的执行力。在乔治看来,纪律就像是一本严苛的“操作手册”,是一张为了成为心目中的自己而必须执行的任务清单,它才是决定一个人最终能否把事情做成的根本分水岭。 ### [01:25:11](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5111s) 原则塑造人生与商业中挥之不去的危机感 面对自我重塑的过程,史蒂芬·巴特利特(Steven Bartlett)指出,乔治不仅画出了理想中自己的模样,还白纸黑字写下了一套想要践行的价值观与原则,以此作为行事准则,而非听凭每天情绪的摆布。乔治对此深有共鸣,他将这种坚持比作锻炼肌肉:思想催生习惯,习惯沉淀为原则,而原则最终铸就一个人的人格。很多人之所以无法改变,是因为他们潜意识里认定自己是“不可塑”的,但乔治用亲身经历证明了人完全可以彻底重塑自己,尽管这需要投入巨大的时间与心力。 当被问及如今是否充满自信时,乔治坦言自己在面对自我时确有信心,但对于商业却始终怀有疑虑与危机感。他坦承,自己脑海中常会冒出各种担忧:“也许有一天收入会突然停滞,也许品牌热度过头后走向衰退,也许某项决策彻底失败,又或者半路杀出一个竞争对手,把你拥有的一切全抢走。” ```mermaid flowchart LR accTitle: 自我重塑的习惯养成链条 accDescr: 展现从想法到习惯、原则,最终塑造人格的递进关系 A["思想 (Thoughts)"] --> B["习惯 (Habits)"] B --> C["原则 (Principles)"] C --> D["人格重塑 (Personal Identity)"] ``` --- ### [01:27:41](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5261s) 思想实验:如果弟弟 Michael 离开,我不知道自己还会不会继续 史蒂芬提出了一个尖锐的思想实验:“如果迈克尔(Michael Heaton)突然说他不干了、彻底退出,你会怎么办?”乔治没有丝毫犹豫地回答:“我大概会哭出来。”他表示自己第一反应一定是刨根问底,弄清迈克到底怎么了,并不惜一切代价把他拉回来。如果迈克执意要走,那将是一场沉重的打击。两人从学生时代起就形影不离地打拼至今,失去迈克,整个事业的意义都会坍塌——“那我到底还在为谁做这一切?我他妈愿意为迈克去死(I'd fucking die for Mike)。”乔治坦言,如果有人要求踢走他自己才能保住迈克,他甚至愿意退位,因为在他心中这番事业本就是为了弟弟。 这场对话揭示了创业最深沉的情感支柱。乔治承认,团队成员流失可以再招,但迈克若是离开,“我真的不知道自己还会不会继续干下去”。迈克尔的存在是抵御创业孤独的最强屏障。当迈克发来一张令人惊叹的新设计图、两人因同一件作品而激动战栗时,那种能量互通是无法替代的。乔治总结道,联合创始人至关重要,但找到对的人极为罕见;他和迈克虽然外表相仿,性格却截然不同,这种互补恰恰构成了彼此依靠的基石。 - **对迈克的依赖**:乔治表示自己绝不会把个人生活层面的压力倾泻给弟弟,但在商业风暴中,弟弟始终是他最坚实的后盾。 - **意义的寄托**:史蒂芬回忆起自己的创业搭档,认为许多创始人的终极动力并非宏大目标,而是“两个人一起携手冲过终点线”的默契。 --- ### [01:30:28](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5428s) 人才迭代的残酷规律:带你到五千万的人,带不了你到十亿 在谈及过往糟糕的招聘教训时,乔治指出,一个人在创业团队中最致命的缺陷就是“固步自封、不愿拥抱变化(stuck in old ways and not being open-minded to change)”。当公司飞速扩张、需要引进更高层级的主管时,部分老员工往往会产生强烈的抗拒与抵触。 Represent 的 CEO 斯宾塞(Spencer)曾反复告诫乔治一条残酷的商业铁律:“有些人能带你做到 5000 万,有些人能带你做到 2.5 亿,而有些人能带你做到 10 亿——但他们绝不会是同一批人。”史蒂芬对此深表赞同,表示自己投资的企业也常面临同样的困局:初创期招募的年轻元老,随着业务膨胀,头上必然会空降经验更丰富的高管。很多老员工会误以为自己的上升通道被阻断,自尊心(ego)受挫,变得防备而安于现状,却忽略了这恰恰是向顶尖人才偷师学艺的绝佳机会。 | 企业发展阶段 | 人才特质需求 | 老员工常见心理阻碍 | |:--- |:--- |:--- | | **初创期(0 ~ 5000万)** | 充满干劲、执行力强、服从度高的年轻员工 | 习惯扁平化管理,对规范化流程感到束缚 | | **成长期(5000万 ~ 2.5亿)** | 具备体系化搭建能力、跨部门协调经验的中高层 | 自尊心作祟,抗拒空降领导管辖,误以为升迁受阻 | | **成熟期(2.5亿 ~ 10亿+)** | 具备全球化视野、资本运作与顶层战略思维的掌舵者 | 贪恋舒适区,缺乏向高阶认知学习的开放心态 | --- ### [01:32:40](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5560s) 逆流而上的线下野心:实体旗舰店、女装线与社群据点 展望全新的一年,乔治透露了 Represent 的三项重大战略布局:发力拓展女装产品线、全面升级 247 运动机能系列,以及开设品牌创立以来的首批三家线下实体旗舰店。面对“数字化时代为何还要重资产开店”的质疑,乔治认为,反其道而行之往往蕴含着巨大的战略优势。正如疫情期间行业竞相砍单退场,Represent 却反向包下工厂产能、与顶级供应商建立起生死与共的铁杆关系一样,实体门店是品牌构筑护城河的关键跳板。 乔治强调,开店绝不是为了把衣服挂在衣架上或摆在鞋架上等人买,而是为了给全球各地的忠实社群打造实体精神家园。从迪拜到洛杉矶,Represent 跑步俱乐部(Run Clubs)的拥趸遍布各地,品牌需要一个兼具嗅觉、触觉与空间美学的实体据点,让支持者能够身临其境地“呼吸”与触摸到品牌的真正内涵,进而以此为样板向全球市场复制铺开。 ### [01:34:15](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5655s) 从服装迈向生活方式:健身房构想与 Cadence 电解质饮料 随着业务不断壮大,乔治·希顿(George Heaton)正带领团队突破单纯的服饰边界。除了已经配备完整团队运作的项目外,他计划在未来开设属于品牌的线下健身房,尽管这项概念更可能在下一年而非今年落地。与此同时,乔治还在打造一个名为 Cadence 的全新功能性饮料品牌。这是市场上首款灌装即饮(Ready-to-Drink)的高钠电解质饮料,是他与驻扎在当地的合伙人罗斯(Ross)潜心打磨了一年半的成果。 ```mermaid flowchart TD accTitle: Represent 品牌生态扩展蓝图 accDescr: 展示 Represent 从核心服饰向 247 系列、Cadence 电解质饮料及线下健身房拓展的生态演进 subgraph Core["核心产品体系"] A["Represent 经典奢华街头服饰"] B["247 高性能运动系列"] end subgraph Expansion["生活方式与生态拓展"] C["Cadence 高钠即饮电解质饮料"] D["Represent 线下概念健身房"] end A --> B B --> C B --> D ``` 创办 Cadence 的动机源自乔治在 2019 至 2020 年间开启的健身与生活习惯变革。当时他开始长期规律摄入电解质,自那以后他惊奇地发现自己竟然一次病都没生过,精力从未衰退,睡眠质量极大提升,连头痛的毛病也彻底消失了。他深刻意识到电解质中的盐分能够提供源源不断的体能支持,加上自己本就热爱风味饮品,便萌生了“为何不自己做一款理想电解质饮料”的念头。去年团队通过一次联名合作试水后,客户反馈异乎寻常地热烈,这坚定了他将该品牌纳入自身商业版图的决心。 - **Cadence 品牌定位**:主打高钠配方的首款罐装即饮电解质饮料,研发周期已逾一年半。 - **个人健康体验**:自 2019/2020 年坚持补钠和电解质以来,乔治保持零生病记录,彻底摆脱了头痛与精力暴跌。 - **未来业务线**:涵盖 Represent 经典线、247 高性能系列、Cadence 饮料,以及计划中的线下概念健身房。 --- ### [01:35:32](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5732s) 终点线与使命感:拒绝短视套现的“百年品牌” 面对史蒂芬(Steven Bartlett)关于“这一切的终极目标与终点线是什么”的提问,乔治给出了非常明确的答案:他希望将 Represent 塑造成一种真正的生活方式,而非仅仅停留在服装层面。“我希望服装最终只是一个副产品。”在大多数人仍在反复空谈“做品牌”时,他想打破常规,尝试从未有人达成过的高度。史蒂芬追问,他和弟弟迈克尔(Michael Heaton)难道没有设想过某种退出策略(Exit Strategy)——比如做到二十亿美元估值后脱手套现,买几艘游艇逍遥度日? 乔治对此断然否认,并以 Gymshark 创始人本·弗朗西斯(Ben Francis)为例:即使品牌估值超过十亿美金,本依然坚守在业务一线。乔治直言,对于真正深耕的创业者来说,做这一切根本不再是为了金钱,而是为了探索自己究竟能创造出怎样独特的成果。他极其反感街头那些刚起步就叫嚣着“我要在三年内做大并以六十亿美元卖掉”的人,痛批“那种思维方式简直糟糕透顶(that's a sh*t way of thinking)”。真正能走远的创业者早已彻底融入并深爱着自己的品牌,将其视为长达一生的漫长征程,甚至愿意为之倾注一生。 - **品牌愿景**:从最初仅制作 25 件丝网印刷 T 恤的作坊,发展为经受得住未来 100 年考验的长青品牌。 - **金钱观与退出机制**:拒绝设定所谓的“终点线”或短期套现退场机制,创业的核心在于探索无人涉足的未知领域。 - **使命与生意的区别**:真正的成功者将品牌视作终身践行的“使命(Mission)”,而非单纯牟利的“生意(Business)”。 --- ### [01:37:54](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5874s) 创业者的核心优势:承认短板与用人哲学 当史蒂芬问及乔治在商业领域究竟擅长什么,甚至直接切入“你擅长做生意吗”这一核心问题时,乔治给出了相当客观且诚恳的剖白。他表示自己擅长“理解商业的逻辑与格局”,但如果把“做生意”具象化为大众常规理解中的日常运营(Operations)、财务管理(Finance)和流程管控(Processes),他的回答是毫不犹豫的:“不,我一点都不擅长,完全不。” 史蒂芬指出,这番坦白对许多心怀畏惧的初创者而言是极大的宽慰,因为外界总误以为必须样样精通才能当老板。乔治强调,创业初期的真谛在于边走边学、摸索前行;而一旦步入扩张期,最关键的举措就是立刻在自己不擅长的领域配置远比自己优秀得多的专业人才。Represent 真正迎来爆发性增长的转折点,正是管理层敢于放手、让专业人士接管运营和财务体系的那一刻。 - **能力自省**:自认对商业大局具有敏锐的宏观理解力,但完全不擅长精细化的财务、流程与日常运营。 - **破局关键**:在薄弱环节物色比自己强大得多的专业人才,是促使 Represent 业务规模腾飞的核心驱动力。 --- ### [01:38:40](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5920s) 最后一问:外星人、模拟宇宙与 AI 颠覆的现实 按照节目的收尾传统,前一位嘉宾在不知晓后一位嘉宾身份的前提下留下了一个问题:“在你的生活中,有什么事情是你默认其为真实、却从未深入质疑探讨过的?”乔治给出的回答出乎全场意料——他深感兴趣却极少公开谈论的话题是:**外星人是否已经生活在我们当中**。他常常好奇,如果未来某一天官方权威机构公开承认地外生命的存在,整个世界将会发生怎样的震动与剧变。 话题随即延伸到当下飞速发展的 AI 技术与模拟世界理论。乔治提到了 OpenAI 最新发布的文字生成视频模型 Sora 以及苹果的 Apple Vision Pro 头显:在看到仅凭几行文字就能生成宛如 85 岁老妇人高清纪录片般的画面时,山姆·奥特曼(Sam Altman)推文下的一句评论让他深受震撼——“这正是当初用来创造我们的技术。”两人探讨道,只要技术保持任何速率的迭代,虚拟与真实的界限终将彻底消失。正如埃隆·马斯克(Elon Musk)因沉迷该话题而不得不强制自己禁止讨论一样,人类很可能就身处某种类似电子游戏的模拟宇宙之中。 - **嘉宾盲盒提问**:未经深思却默认相信的事物?乔治的回答是“外星人是否已在人类社会中”。 - **科技震撼点**:OpenAI Sora 的文本生成逼真视频能力,让模拟现实(Simulation Theory)变得极具说服力。 - **哲学思考**:随着算力与现实生成技术的无缝进化,人类可能根本无法分辨客观现实与高级模拟程序。 --- ### [01:40:45](https://www.youtube.com/watch?v=sb2kXdfJmww&t=6045s) 结语与赞赏:发自内心的品牌与谦逊的底色 对谈尾声,史蒂芬向乔治表达了诚挚的谢意。作为过去三年全套私服几乎全由 Represent 包办的忠实拥趸,史蒂芬盛赞该品牌在每一个细节上的极致考量。他指出,大众能敏锐地分辨出哪些产品是浮躁跟风、东拼西凑的产物,而 Represent 则是自始至终坚持从第一性原理(First Principles)出发,端到端完整贯穿了创始人的独特愿景与真诚心血,这也是该品牌能够形成近乎“狂热崇拜(Cult Following)”社区氛围的根本原因。 史蒂芬进一步动情地表示,乔治与弟弟迈克尔虽然在商业上取得了令人瞩目的巨额财富与成就,外表与履历看似具备了一切“有理由变得傲慢”的资本,但骨子里依然保持着极其可贵、温和谦逊的人格魅力。史蒂芬感谢乔治所带来的启发,并坚信他们正在践行的使命将鼓舞更多怀揣梦想的人踏上属于自己的征途;乔治也对这场深度的访谈交流表达了真切的感谢与喜爱。 ## Notable quotes > [00:00](https://www.youtube.com/watch?v=sb2kXdfJmww&t=0s) Kobe Bryant wasn't doing free throws at 3:00 a.m. for no reason — George Heaton > [00:00](https://www.youtube.com/watch?v=sb2kXdfJmww&t=0s) You don't need to be good at business to own a business — George Heaton > [03:58](https://www.youtube.com/watch?v=sb2kXdfJmww&t=238s) George, you've got to make it. You've got to carry your brother and sister... you've got to carry this family on — George Heaton's Mother > [21:17](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1277s) Hire fast, fire faster — George Heaton > [24:11](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1451s) 花钱买个教你做品牌的在线课程根本没用,那纯粹是彻头彻尾的狗屎(the biggest load of shit ever) — George Heaton > [28:58](https://www.youtube.com/watch?v=sb2kXdfJmww&t=1738s) the best view of Heaven is from hell — George Heaton > [50:02](https://www.youtube.com/watch?v=sb2kXdfJmww&t=3002s) 如果我现在停下脚步,就等于那个家伙彻底吞噬了我们;无论是跑步还是设计卖货,我都必须赢,决不能停下 — George Heaton > [01:11:01](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4261s) 我昨晚居然浪费了四个小时,这四个小时原本可以用来做产品、建品牌 — George Heaton > [01:22:51](https://www.youtube.com/watch?v=sb2kXdfJmww&t=4971s) 去他的‘动力’(Fuck motivation) — George Heaton > [01:27:41](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5261s) 当我失去迈克,那这一切到底还有什么意义?我他妈愿意为迈克去死(I'd fucking die for Mike) — George Heaton > [01:30:28](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5428s) 有些人能带你做到 5000 万,有些人能带你做到 2.5 亿,而有些人能带你做到 10 亿——但他们绝不会是同一批人 — Paul Spencer (Spenny) > [01:35:32](https://www.youtube.com/watch?v=sb2kXdfJmww&t=5732s) 我希望服装最终只是一个副产品 — George Heaton ## Mentioned George Heaton, Michael Heaton (Mike), Steven Bartlett, Paul Spencer (Spenny), James, Stefan, Ross, Ben Francis, Andy Frisella, Ryan Holiday, Robert Greene, Kobe Bryant, The Weeknd, Post Malone, Justin Bieber, Shepard Fairey, Nick Diamond, Keith Hufnagel, Travis Scott, Virgil Abloh, Sam Altman, Elon Musk, Represent, Owners Club, 24/7 Pants (247 系列), Cadence, Gymshark, Puma, Nike, Ralph Lauren, Burberry, Lululemon, Primark, Obey, Diamond Supply Co., HUF, Apple Vision Pro, OpenAI Sora, 75 Hard, Dragons' Den, The Diary Of A CEO ## Video description George Heaton is the owner and creative director of the British luxury streetwear brand, Represent. 0:00 Intro 02:40 What is the mission you're on? 02:50 What made you obsessed with winning? 02:50 What influence did your father have on you? 04:37 What was your brother Mike like? 05:04 What did your parents do for a living? 05:28 Did you always grow up wanting to be in fashion? 06:12 The influence your older brother had on you 07:09 When was the idea of Represent born? 09:38 Where did that chip on your shoulder come from? 10:11 What was his shedding phase like? 12:07 Starting Represent in 2012 14:37 Why don't people start? 17:04 How do you feel now about the old products you used to make in the shed? 17:49 What do you say to people who want to start their business? 18:35 Trying to scale the business 19:48 Hiring people 25:51 How do people get the answers they need to take them to the next level? 26:44 What made you step out of the CEO position and hire a CEO? 29:05 A phase where you didn't like yourself 30:53 How did you know you wanted to change? 33:56 Creating those next steps for the business? 40:29 Creating a solid company culture 41:24 Self-awareness 42:42 Staying in touch with the business side of things as a creative 46:23 The letter that nearly ended Represent 50:38 Company lawsuit 53:39 What his experience of it was at that time 55:55 What makes Represent special? 58:09 What is it about Represent that we don't see? 01:00:08 People stealing Represent's designs 01:02:38 How do you view money now? 01:04:23 What it's been like trying to create a life outside of the business 01:05:39 The brand being linked to your self-esteem and identity 01:09:34 How important is it that you surround yourself with the right people? 01:11:01 Romantic Relationships? 01:15:40 Opinions on work-life balance? 01:20:27 Advice on how to run a clothing line 01:24:13 How to get the motivation to go do the thing 01:25:14 What have you learned from hiring? 01:26:43 What if Michael decided he wanted to stop? 01:30:05 What is next for George? 01:31:37 What is the next goal? 01:32:57 What are you good at? 01:36:06 The last guests question You can purchase all Represent products, here: https://bit.ly/3PyaKoX Follow George: Twitter - https://bit.ly/4cosMDP Instagram - https://bit.ly/3xh1crW Join this channel to get access to perks: https://www.youtube.com/channel/UCGq-a57w-aPwyi3pW7XLiHw/join Follow me: https://beacons.ai/diaryofaceo Shop the Conversation Cards: https://thediary.com/products/the-cards Sponsors: Shopify: http://shopify.com/bartlett This episode of The Diary Of A CEO was filmed at Gold Tree Studios, located in the heart of the Sunset Strip, West Hollywood, California [Source](https://www.youtube.com/watch?v=sb2kXdfJmww)

Source quotes

[0:00] George Heaton: Kobe Bryant wasn't doing free throws at 3:00 a.m. for no reason [0:00] George Heaton: You don't need to be good at business to own a business [3:58] George Heaton's Mother: George, you've got to make it. You've got to carry your brother and sister... you've got to carry this family on [21:17] George Heaton: Hire fast, fire faster [24:11] George Heaton: 花钱买个教你做品牌的在线课程根本没用,那纯粹是彻头彻尾的狗屎(the biggest load of shit ever) [28:58] George Heaton: the best view of Heaven is from hell [50:02] George Heaton: 如果我现在停下脚步,就等于那个家伙彻底吞噬了我们;无论是跑步还是设计卖货,我都必须赢,决不能停下 [71:01] George Heaton: 我昨晚居然浪费了四个小时,这四个小时原本可以用来做产品、建品牌 [82:51] George Heaton: 去他的‘动力’(Fuck motivation) [87:41] George Heaton: 当我失去迈克,那这一切到底还有什么意义?我他妈愿意为迈克去死(I'd fucking die for Mike) [90:28] Paul Spencer (Spenny): 有些人能带你做到 5000 万,有些人能带你做到 2.5 亿,而有些人能带你做到 10 亿——但他们绝不会是同一批人 [95:32] George Heaton: 我希望服装最终只是一个副产品

Source quotes

[0:00] George Heaton: Kobe Bryant wasn't doing free throws at 3:00 a.m. for no reason, but there's a cost to that, right? [2:40] George Heaton: I've never seen him drunk... he was a role model, like a stoic guy that would just work hard, show up, drop his kids off at school, come to football training every single night. [5:28] George Heaton: She was a tailor, so she would taper things and take necks out... being that particular so young kind of stemmed into how I've built the brand and what it stands for. [9:38] George Heaton: I remember getting a message on Facebook saying, 'That car your dad's bought you is packed up here, he's going to get a ticket on them yellow lines.' [14:37] George Heaton: It takes so long... I know a lot of people say it takes 10 years to become an overnight success, and I think that's true. [47:48] George Heaton: I was like, 'I'm going to go out and run 15K, and if I stop, that's like him coming for us.' You know, he's like, I have to do it. I have to win at everything we do. [58:09] George Heaton: Two brothers that from Manchester that don't really belong in fashion have come up and done this really cool thing where they're proving that we don't need to just follow the rule book. [60:08] George Heaton: They're not buying into this word... they're buying into this essence of like them becoming part of this club... The most important stuff they can't copy. No one can copy that. [62:38] George Heaton: I want Represent to be doing billions. I want everyone in the business to be extremely wealthy. I want the leadership team to be able to have generational wealth. [67:03] George Heaton: I was lonely, but I didn't know it at the time... I only know it in hindsight because I look back at the way I was living. [71:01] George Heaton: I have this [__] feeling where I'm not fulfilling what I should be doing, and I'm kind of giving myself a disservice if I'm out doing something else... It feels like your passion's become a bit of a prison. [83:46] George Heaton: Fuck motivation. [83:46] Steven Bartlett: Thoughts become habits, habits become principles, and that becomes you. [86:16] George Heaton: I'd fucking die for Mike [94:17] George Heaton: I want Represent to be a lifestyle and not a brand... I want it to be unconventional and I want it to be more than just clothes.

Original transcript

[0:00] you know when people talk about work [0:01] life balance what's your honest opinion [0:03] of that Kobe Bryant wasn't doing three [0:05] throws at 3:00 a.m. for no reason but [0:08] there's a cost to that right George [0:11] heeden the founder of global fashion [0:13] brand represent warn by the weekend post [0:15] Malone Justin Bieber one of the most [0:17] popular Luxury Street brands in the [0:20] world when I was 18 starting this brand [0:22] it was just me and my brother in my [0:24] dad's shed figuring out products and [0:26] where we could take the brand but then [0:28] we went from doing 10 15 sales to like a [0:31] th000 every day of the week 2,000 3,000 [0:34] 4,000 we were making money at that time [0:36] more than what we should have in our [0:38] early 20s so we're [ __ ] around a lot [0:40] alcohol girls cars and we're doing like [0:42] 35 million revenue and was like we're [0:44] going to do 50 million next year but we [0:46] we don't know what we're doing now the [0:48] business is doing about $100 million [0:50] that's when the realization came that [0:52] you don't need to be good at business to [0:53] own a business there's people that are [0:55] so much better at things than you they [0:57] can lay the foundations for it to become [0:59] a billion dollar band and you can focus [1:01] on what you're actually good at that was [1:02] a car list that just changed everything [1:04] we're building this there's no seing to [1:07] what it can be that was until we got a [1:09] letter [1:10] from that was the worst day in the [1:12] business it was rock bottom but the best [1:15] view of Heaven is from hell right you've [1:17] got to get to the bottom of that [1:18] mountain to start re climbing it it [1:20] became this driving force that I thought [1:23] who cannot stop that and then what [1:28] happens it's absolutely crazy to me that [1:31] so many of you have decided to watch our [1:33] show um and so many of you have decided [1:35] to subscribe to our show we now have [1:36] five million subscribers on YouTube [1:39] which is a number that I just can't [1:40] comprehend and it's a dream that I [1:42] absolutely never could have had we [1:44] started the dire of a just over 3 years [1:46] ago now and in my wildest expectations [1:49] we might have had 100,000 subscribers by [1:51] now so you can imagine how shocked I am [1:53] that so many of you have chosen to tune [1:56] into these conversations every week um [1:58] and spend some time with us so thank you [2:01] and I made a deal with you I made a deal [2:03] that if you subscribed to this show that [2:04] we would continue to raise the bar and [2:07] in [2:07] 2024 we're going to raise the BARC never [2:10] before I've been working for the last [2:12] nine months on a surprise for all of you [2:14] that have subscribed to the show and I'm [2:16] very excited to deliver that for you the [2:18] production's going to change we're going [2:20] to go even further with our guests and [2:22] we're going to tell even more Global [2:24] stories so as always if you appreciate [2:26] what we're doing here the simple free [2:28] favorite I'll ask for you is to hit the [2:30] Subscribe button let's get on with the [2:33] [Music] [2:39] episode [2:41] George what is the mission that you're [2:43] on it's just to be the best version of [2:45] myself really just to show up and do [2:47] everything at the highest level I can [2:50] what influence did your parents have [2:52] because I I've heard you talk about your [2:53] mother and your father a lot but let's [2:55] start with your father what kind of [2:56] influence did he have on you I guess [2:59] when I was growing up he had he had a [3:01] bit more than what everyone else had in [3:02] my town so like he had a Range Rover and [3:05] he dropped me off to school in that [3:07] Range Rover and all the kids felt that [3:08] was sick so automatically I felt proud [3:11] of that so I was like I want to be like [3:13] this like what is it that my dad's got [3:15] that other people don't have um and the [3:18] way he showed up with my family and how [3:20] he would he wouldn't like I I've never [3:22] seen him drunk even to this day I've [3:23] never seen him drunk like he was a role [3:26] model is like a this stoic guy that [3:28] would just work hard show up drop his [3:31] kids off at school come to football [3:33] training every single night like he [3:35] would be there for me and I think that [3:38] was just like even though it was never [3:40] spoke about in the household it just [3:42] like created my own discipline I guess [3:45] was he an emotional man no no no emotion [3:49] I've never seen him cry has he ever said [3:50] I love [3:51] you to me I don't know maybe as a young [3:54] kid but not not recently now what about [3:58] your mom very supportive she used to sit [4:01] on the end of my bed every night and be [4:02] like George you got to make it you got [4:04] to carry your brother and sister like [4:06] you've got you've got to carry this [4:08] family on which was quite a hard thing [4:10] to take in when I was young um but she [4:13] just like affirmed that every single day [4:15] and like she loved the work I did and [4:17] the art that I did and she would try and [4:20] express that to all her friends and talk [4:22] about me a lot and it was always like [4:23] something that was kind [4:25] of um it kind of pushed me a bit you [4:28] know gave gave me like words of words of [4:31] affirmation I guess confidence was that [4:33] was her saying that like a frequent [4:35] thing I'm just trying to figure out why [4:36] she would say that to you versus your [4:39] siblings is presumably because you're [4:41] you're the oldest no I was a middle [4:43] child brother's old um but Mike kind [4:46] of he was very within himself as as as a [4:49] younger kid and um didn't come out much [4:52] and he just did his own thing whereas I [4:54] would express myself a little bit more [4:55] than him in within the family and I [4:58] think my mom saw that as a way that I [5:00] could be the the carrier of whatever [5:02] that boat was later down in life and [5:05] your parents what did they do so your [5:07] dad was my dad sold mini buses so him [5:10] and his his dad were in business so that [5:13] was kind of like me and my brother and [5:16] like me and my brother they looked the [5:17] same they did the same thing like had [5:19] the same demeanor same attitude to [5:20] everything and I think that's why me and [5:23] my brother went into business cuz we saw [5:24] that the family had been able to do that [5:27] um prior did you have any idea when you [5:31] were a young man like 12 13 14 that you [5:35] would be in this [5:38] industry yeah I did to be fair looking [5:40] back at it I I had sensitive skin as a [5:43] kid and anything that fit me wrong or [5:46] like itched me or like like a back neck [5:49] label or the way a pant fit would [5:51] irritate me so much that I'd take it to [5:53] my Grands and she was a tailor so she [5:55] would taper things and take necks out of [5:57] things and she would make sure I knew [5:59] what the composition was before buying [6:01] garments and when I look back at it now [6:03] I realized that that being that [6:05] particular so young kind of stemmed into [6:08] how I've built the brand and what it [6:09] stands for and the quality and [6:11] everything like that and Michael I met [6:13] Michael before when the first time we [6:15] had you on the podcast I think you had [6:16] eight employees and Michael was there as [6:18] well yeah and he comes across as a bit [6:22] of a genius but a bit of a introverted [6:26] genius what was the difference in your [6:28] skill set cuz you both went and studied [6:30] like art well graphic design what was [6:32] the difference in your skill set there [6:34] wasn't really one he was just better [6:35] than me okay better than me at Art [6:38] definitely and cuz he was my big brother [6:40] I looked up to him so like through [6:42] Primary School like he was into like [6:44] heavy metal and rock and like California [6:46] and surf and skate and that wasn't [6:49] really a particular thing in Bolton like [6:51] everyone was in tracksuits and had [6:53] shaped heads and tiens and smoked on the [6:55] corner we were skating down these cobbly [6:57] roads with long hair and like big DC [7:00] shoes on and skinny jeans and I I just [7:02] wanted to be him like until like early [7:06] 20s like he was he was my idol really [7:09] and when did um when did you make the [7:11] decision to apply your artistic skills [7:13] to clothing college so we had a project [7:17] where we had to make we had to make [7:19] something of our art that could sell and [7:22] Mike had Mike was two years ahead of me [7:23] so he'd already done the same course I [7:25] was on and he'd done like a little [7:26] Gallery where people would buy his [7:28] drawings and I looked at that and I [7:30] looked at my dad and my dad wanted us to [7:32] come into the business at the time and [7:34] the last thing I wanted to do was that [7:36] but also I didn't want to sit and wait [7:39] around all my life to sell a painting [7:40] for 40 grand um and I remember going [7:43] into the class and I remember the [7:45] teacher telling me that average salary [7:47] of a graphic designer was 30k and I'd go [7:50] home and I'd speak to my dad I'd be like [7:51] hold on if University is going to cost [7:53] me 9k a year and the average salary is [7:55] 40k a year and like I can't [ __ ] buy [7:58] myself a Range Rover with that [8:00] and I wanted to be like my dad so I was [8:02] like what what is it that I can make [8:04] that I can make money from like everyone [8:06] wants to be successful right there's no [8:08] denying that like money was such a big [8:10] thing back then that I wanted and I was [8:14] so particular about the clothing like I [8:15] said about my grand and taking things in [8:17] and how we'd adjust all my garments that [8:19] there was this there was this like [8:21] upbringing of social media Instagram was [8:24] just starting and YouTube was just [8:27] starting and I I I managed to watch a [8:28] few videos of like artists like shepher [8:31] Ferry who owned o and Nikki diamonds who [8:33] own Diamond Supply and huff and these [8:35] guys over here on the West Coast that [8:37] were just selling like t-shirts with [8:38] graphics on and I thought why can't we [8:41] do we be the British version of that [8:43] what have we got to do to do that and [8:45] this college project came up and I just [8:46] thought I'll give it a go you know a [8:48] second ago you said being a graphic [8:50] designer wasn't going to allow you to [8:51] buy the same car as your dad was how [8:54] much was your dad a driving force behind [8:58] your sort of with [9:00] um your decision- making and like when I [9:03] say that like was there really a [9:04] motivation to try and beat him or at [9:06] least get to where he was yeah [9:08] definitely definitely and a very [9:11] conscious motivation [9:12] yeah and because you thought that make [9:15] him proud or make yourself proud yeah I [9:17] thought it'd make the family proud but [9:18] as well it was just like no one thought [9:21] in my family that or even through my [9:22] friends or through my mom and dad's [9:24] friends whoever was around us no one [9:25] thought that we'd ever be anything no [9:27] one thought that like our art could s [9:30] and we could make money that way and we [9:31] could build careers that way everyone [9:33] always expected us especially my grand [9:35] just expected us to go into the family [9:37] business having listened to some of your [9:39] interviews and stuff and gotten to know [9:41] you it does feel like there's a bit of a [9:42] chip on your shoulder and I'm not [9:44] necessarily sure who the chip on your [9:46] shoulder has come from I think a lot of [9:48] it self-inflicted I think I just like to [9:51] have something there to prove something [9:53] wrong or something right maybe Pro [9:55] myself right comes at a cost though it [9:57] does come at a cost yeah but I'm willing [9:59] to take that cost on are you sure yeah [10:03] I've I've been doing it now for 13 years [10:06] I'm not going to stop anytime soon and [10:07] like I only feel now that we're just [10:09] getting started with it so I'm really [10:12] curious about this early phase which I [10:14] kind of call the shedding phase where an [10:15] entrepreneur makes the decision that [10:17] they're going to do something unusual in [10:20] the context of their like current social [10:22] group and the shedding phase I Define as [10:24] like when your family start thinking [10:26] you're a bit weird and you feel the [10:27] resistance from your family and then [10:28] you're like boys from school start [10:31] thinking you think you're Richard [10:33] Branson or whatever and they start [10:34] making little comments can you recount [10:37] what your shedding facee was like I [10:39] think that was it I think like a lot of [10:41] people who was around just laughed at it [10:45] a lot of people just thought it was a [10:47] joke and it got to that stage where then [10:49] it was like oh it's your dad's business [10:52] your dad's your dad buys the stock and [10:54] like like this is a family business you [10:57] guys aren't making this money and [10:58] whatever until it gets to a point where [11:00] it like just completely exceeds what [11:03] people think that is and then they seem [11:05] to come back around and then they buying [11:07] your product and then they're [11:08] congratulating you on the drops and then [11:10] they're your biggest fans do you [11:12] remember any comments that you heard oh [11:15] from C people yeah definitely I remember [11:18] there was one where I'd bought this R8 [11:20] and it was I must have been 19 or 20 [11:24] which is a car right right yeah and an [11:26] Audi and um I it packed up in in my town [11:30] where I was and I remember getting a [11:33] message on Facebook [11:34] saying that car your dad's bought you is [11:36] packed up here he's going to get a [11:38] ticket on them yellow lines and I was [11:40] thinking like come on how did it make [11:43] you feel it made me want to go to the [11:46] next level with everything over and over [11:49] to so it drown out that noise so it was [11:52] like okay maybe his dad was [11:56] successful running a a small business [11:59] had a a nice house and whatever I wanted [12:02] to take that to like a hundred times [12:04] that to prove that it wasn't that I [12:06] guess and so after you leave College [12:10] well it's during college right when you [12:12] sort of start the business MH is that [12:14] 2012 yeah when you first started the [12:17] business and then Michael joins you a [12:19] year later after you started selling [12:20] T-shirts yeah he was doing a bit of the [12:22] graphics here and there and um I would [12:25] run them to the Run orders to the post [12:27] office and then at night would sit and [12:28] draw together and then I'd speak to [12:31] suppliers in China and stuff like that [12:33] and it just it just rolled on for the [12:35] three years that I was at University [12:37] what was that first year like that first [12:39] year in business uh from what I can [12:41] remember it wasn't really business it [12:44] was just going to The Back Garden where [12:46] my dad shed was speak to some suppliers [12:48] in China go to university complete my [12:52] whatever it was I was doing there come [12:54] back pack orders speak to customers do [12:56] it all again every single day for like [12:59] the first three years how big was the [13:01] business in the first year probably [13:02] turned over about 10,000 pounds yeah [13:06] what about the second year [13:08] um maybe like 50k I think the third year [13:12] is when we decided to actually make it a [13:14] limited company and get an accountant [13:16] and how much did you do in the third [13:17] year roughly in terms of Revenue I can't [13:20] remember I think it was around half a [13:21] mill okay because I remember going to [13:23] the accountants and we we did all this [13:25] um we literally like T the business [13:28] apart and rebuilt it and he said to us [13:31] at the end of this thing like if you've [13:32] got 100 Grand in the bank you should [13:34] carry on with it if not you've spent [13:36] three years just like doing nothing and [13:38] it's going nowhere and uh luckily we had [13:41] way more than that in the bank and it's [13:42] was like okay let's let's do this for [13:43] real you spent two years you know and by [13:47] the end of the second year you're [13:48] generating 50k which is like not enough [13:51] really to pay yourself a salary whilst [13:53] covering costs of the business no I [13:55] didn't take a salary for seven or eight [13:57] years so surely that Point people around [13:59] you are telling you that you're an idiot [14:01] and they've got quite good evidence yeah [14:03] to suggest that you're actually wasting [14:04] your time but I I never had never had a [14:07] big doubt that it wouldn't work I've had [14:09] a lot of doubts but never had a doubt [14:11] that it wouldn't work and I knew that I [14:12] would do everything I could to make sure [14:14] it worked what did work how would you [14:16] define worked at that that moment like [14:18] what was success at that moment success [14:20] was putting products online and it [14:21] selling and seeing that launch night and [14:24] seeing 500 people log in and buy [14:26] something or a thousand people and [14:28] seeing that incremental gain over time [14:30] that was what was like the driving force [14:33] more people following the brand more [14:34] people sending DMS that that was it [14:37] really why don't people start and I say [14:41] that BEC You Know in hindsight now [14:43] you're going to understand looking back [14:45] at your own work the quality of it what [14:47] you went through and you probably have a [14:49] pretty good idea on why people just [14:50] don't start you must have get so many [14:52] DMS from people that have an idea or [14:55] fashion idea or anything why don't they [14:57] start I think it's that pressure of [15:00] failure the the feeling of Doubt [15:03] like and as well wasting time if they've [15:07] got a family or they've got a job where [15:09] it's full-time then to start something [15:11] else on the side when they've got to see [15:13] to the family or the girlfriend or the [15:14] wife or whatever it is like you don't [15:16] have much time to go and do something [15:17] else that you then hope will eventually [15:19] in the future take off or become [15:23] successful and it takes so long like it [15:26] does take I know it's a lot of people [15:28] say takes 10 years to become an overan [15:30] night success and I think that's true [15:32] you you spent almost four years um from [15:35] 2012 till I guess no two years 2012 till [15:39] about 2015 is kind of just effectively [15:44] messing around yeah messing around [15:46] really messing around a lot of messing [15:49] around learning learning yeah is [15:51] probably a better better use of words [15:53] and enjoying it as well like me and my [15:55] friends had sit in my dad's shed like [15:57] all night just figuring out products and [16:00] things that we wanted to do and where we [16:01] could take the brand and I'd love to go [16:03] back to them times cuz they were great [16:05] and we had nothing and no one was really [16:07] watching us but we thought everyone was [16:08] watching us and we thought it was the [16:10] next big [ __ ] Powerhouse of a [16:13] brand um so yeah it was it was fun like [16:16] I don't regret any of it you know what [16:18] putting these two questions together [16:19] about like why people don't start and [16:21] also those three years where you weren't [16:24] really making any any money yeah um and [16:26] you in the shed in your GR in your dad's [16:28] house [16:29] why didn't you quit because as I said a [16:33] second ago there must have been so much [16:34] force telling you to go and get a real [16:36] job yeah but why didn't you quit I think [16:40] it just leads back to again proving [16:42] people wrong and proving myself right [16:44] and like the only other option I had was [16:46] to go and work for my dad and I didn't [16:47] want to do that because I'd done that [16:49] all my teens and I hated it I hated [16:51] cleaning mini buses and ripping stickers [16:53] off the sides of Windows and going to [16:55] auctions and bidding on cars and stuff [16:57] like that wasn't me and that was the [16:59] only other option I had so it was like [17:01] this is it it's all all or nothing [17:04] really when you look back at the uh [17:06] products that you made in that shed how [17:08] do you feel about them there was a few [17:09] great ones and a few absolutely terrible [17:11] ones I remember the first collection I [17:14] moved to China because originally I [17:17] would buy stocking from America print it [17:19] in the UK and like make zero profit on [17:22] it but it was great and it felt great [17:24] and then eventually we decided like [17:25] let's try and make some profit on a on a [17:27] collection and I remember this [17:29] collection coming back after a few [17:31] months and like all the fits were wrong [17:33] and the Fabrics were wrong and I I just [17:36] cried on my mom's floor for like hours [17:38] that night um so there was there was a [17:41] lot of really rough times as well there [17:42] was a lot of fun but it was all just [17:44] like figuring out different things and [17:46] like learning how to do every single job [17:48] within that business because you know if [17:50] I'm a young fashion designer or a young [17:52] creative and I look at your work now I [17:55] look at the product that represents [17:57] putting out now it's easy to see how one [18:00] might be put off from starting right [18:03] because I look at yourself Jesus Christ [18:05] like you can't compete with it you can't [18:07] compete with that like that's more than [18:09] 10 years of like Mastery so I'm just not [18:11] going to bother starting what what do [18:13] you say to those people say look you got [18:16] to put the work in it's going to be 10 [18:17] years like regardless of what industry [18:20] it is or what product you're making like [18:22] I wouldn't even think about the next two [18:23] to three years I'd think about 10 years [18:26] like that's the mindset you've got to [18:28] have and and it's not going to be easy [18:30] and it's not going to be fun but you [18:32] just got to do everything you can to [18:34] make it work so the brand kind of scales [18:37] up [18:38] to what sort of Revenue number from 2012 [18:42] up to 2018 we built it up to like 6 to 7 [18:45] mil MH so like 2015 16 17 it was just [18:49] flat like 6 7 mil year over year yeah [18:53] and we thought that was a ceiling in for [18:55] at the at the time as our young s we not [18:58] knowledge and no real thought in the [19:01] industry like we thought that we were at [19:03] the ceiling of what represent was and [19:06] then that's when the realization came [19:08] that like if we carry on doing what [19:11] we're doing it's not going to [19:13] work and this brand will fail what was [19:16] the advice you needed at that point that [19:18] you didn't get um I definitely didn't [19:21] get the advice but it was to just [19:24] completely restart refocus go again [19:27] build a new team and and and go into [19:31] what we already knew that was there [19:32] waiting for us we knew what we were [19:35] capable of we just weren't doing it what [19:37] weren't you doing focusing on our [19:39] consumer asking them what they wanted [19:41] speaking to them being within the [19:44] community of what represent was and [19:46] giving them what they wanted when you [19:48] say the the point about team MH um you [19:51] said rebuild a new team when you started [19:53] the brand who did who were you hiring [19:55] all my [19:57] friends I hired all my friends all my [19:59] close friends cuz I wanted to enjoy it [20:02] and I didn't know think about hiring [20:04] people I didn't want to interview people [20:05] and bring them into my dad's garden shed [20:08] so up until we had a unit like it was [20:10] just me and my friends and we were all [20:12] just doing 50 jobs each no one had a [20:14] title no one knew what was going on um [20:17] and it didn't work but now we're at such [20:20] a level where there's a hundred people [20:22] in the business two of those friends [20:24] that came in right at the start are [20:26] still in the business and a very high up [20:28] in the business and have amazing [20:30] successful lives so half worked and half [20:33] didn't when you say it didn't work what [20:36] does that mean in reality it means that [20:39] like we I guess it's all not my fault as [20:43] such but it's all [20:44] it's I I brought people into the brand [20:48] that shouldn't have been in fashion or [20:50] shouldn't have been doing what I'd asked [20:51] them to do or like their career didn't [20:54] go the the way that it should have gone [20:57] because we were just just Plateau at [20:59] this base of [21:02] like a a quite a boring fashion brand at [21:04] the time and like did we had to split up [21:07] and we had to regroup and start again [21:09] and the ones that stayed have now stayed [21:11] forever which is insane and the ones [21:14] that left they've have' carried on with [21:16] their lives what have you learned about [21:17] um hiring again when I say the advice [21:20] that you you wish you'd gotten at the [21:23] time before you'd hired a single person [21:25] that you might give if you could speak [21:26] to George at 18 years old and you could [21:28] give hiring advice on how to pick people [21:30] what would you say hire Fast Fire faster [21:34] interesting I spent a lot of years [21:38] where I didn't hire people because I [21:40] didn't think they would fit into the [21:42] brand and even though they don't seem a [21:45] certain way or they're into the same [21:47] brands that I'm into or they follow this [21:49] kind of um industry that we're in [21:52] whether it's streetware or luxury or [21:53] high fashioned like there is still [21:55] unbelievable people that can do amazing [21:57] things way better than what can do in [21:59] all levels of business that don't look [22:01] like they should be or don't seem like [22:03] they would um so just like realizing [22:07] that back back then would have really [22:09] helped the business [22:10] grow I think sometimes like young [22:12] Founders um I remember just thinking [22:14] back on my own experience we're [22:16] sometimes scared to hire people that are [22:18] like more experienced than we are [22:20] because how are we going to manage them [22:22] and all those kind of concerns and also [22:24] why would they want to come here you [22:26] know why would they want to come here [22:27] was a massive thing for me really yeah [22:29] why would want why would someone want to [22:30] come to a smaller brand than what they [22:32] were at um and especially in that time [22:34] when it wasn't growing cuz it's not you [22:36] don't want to go into a company that's [22:37] not growing but like now it's completely [22:40] different the the whole ecosystem that [22:43] we've built and who wants to come into [22:45] the brand and like the way the brand is [22:47] growing it's now like we have the [22:48] abundance of everyone wanting to join [22:50] the brand so it's it's it's now like [22:52] it's hard to pick and choose who we [22:54] bring into the brand rather than going [22:55] out there and looking for them and [22:57] trying to get them into brand you know [22:58] what I mean mhm it's so like Catch 22 [23:01] you know I have a lot of dragon Den [23:03] Investments and these are typically [23:04] early stage companies that often quite [23:07] young and I sit with them all the time [23:08] and I I talk to them about this Paradox [23:11] of um there it's some kind of [23:14] multifaceted thing they are a very young [23:17] team very inexperienced they have small [23:19] budgets relatively small budgets so [23:22] they're thinking we can't pay an [23:25] exceptional really experienced person [23:27] because £1,000 salary is so much for us [23:31] and because they don't and also the [23:33] stuff you said about like why would [23:34] anyone want to come work in this like [23:35] shed right because of that they never [23:38] grow to be able to pay for those people [23:41] to be able to create an environment [23:42] where exceptional people would come [23:44] right so the only way like I see of [23:46] kickstarting the process is to bring in [23:50] exceptional people now um yeah that [23:54] makes sense pay for it now and you'll [23:56] see the increased outcome later [23:59] definitely yeah yeah like bringing in [24:02] exceptional people will never be a bad [24:05] thing in the business but it feels like [24:07] it because they they because it costs so [24:08] much so much yeah yeah but you're also [24:11] going to learn so much from them just [24:13] especially if you're a small team and [24:14] you're bringing in people that have been [24:15] in there for 10 years and done what [24:17] you're trying to do like the in the [24:19] information and the value that they [24:21] provide just to open your mind up to [24:23] what's actually possible can get you to [24:25] the next level like I've brought a CEO [24:27] into represent that was handling a $500 [24:29] million business for him to come into my [24:32] business that at the time it was only [24:34] doing 20 mil and to tell me what's [24:36] possible and run me through different [24:38] geographies and how products can have a [24:40] lifetime and how you can maintain a [24:43] constant like steady sale of one product [24:45] for so many years when I we were just [24:47] thinking that you put something online [24:49] let it sell out and then you move on to [24:50] the next thing and there's so many [24:52] different like factors that can come in [24:54] and different areas of growth and sales [24:56] and categories and all these different [24:58] things that just make you realize oh you [25:00] can turn the business from 20 to 50 mil [25:03] by just doing [25:04] this but you would never know that if [25:06] you were just in your little group of [25:07] people that you've grown up with and [25:09] done it with forever and you don't even [25:11] know that you don't know it like it's an [25:12] unknown know no because there's no one [25:14] teaching you and I and that's why I'm [25:16] trying to do this YouTube channel and [25:18] trying to be so expressive but also um [25:22] like authentic on the YouTube and on [25:25] Instagram by telling people this and [25:26] showing them how what we actually do and [25:28] how we do it because when I was 18 [25:31] starting this brand I had nowhere to [25:33] look I had no mentors I there was no one [25:35] in fashion that would wanted to come and [25:36] help us and there's nothing like that I [25:38] could just go online and find and and [25:41] buying a course to build a brand isn't [25:42] going to work that's that's the biggest [25:44] load of [ __ ] ever um so like you're [25:47] stuck in your own in your own ways and [25:49] you you've got limited [25:50] beliefs and you don't know what you [25:52] don't know so how you how again if you [25:54] could like go back cuz there's so many [25:57] young kids that are going to be looking [25:58] up to you thinking okay George I get it [26:00] there's lots of things that I don't know [26:02] where do I go to find the answers what's [26:03] the best way to go to find these answers [26:05] that are going to help me go to the next [26:09] level I think you got to research now I [26:12] think everyone's very explicitly [26:15] authentic online like if they want to be [26:18] the next George Heaton you can scroll [26:20] down my Instagram for the last 10 years [26:22] and see exactly what I've done and where [26:23] I've been and how I've done it who we've [26:25] done it with or you can go on the [26:27] YouTube channel and backload a [26:29] documentary that we did three years ago [26:31] that shows the last 10 years and then [26:33] now you do it with um the diary of the [26:35] SE behind behind the scenes as well so [26:38] the people are willing as well to like [26:41] give you advice I give people advice on [26:43] social media all the time but that [26:45] decision then to bring in that [26:47] CEO where did that information come from [26:50] I spent a good couple years just really [26:53] like rebuilding myself when that when [26:55] that Plateau happened um there was like [26:58] 18 months to two years where it was just [27:00] before Co started and I wanted to just [27:03] like really build myself up into someone [27:06] that I wasn't at that time but I wanted [27:08] to be why what was going on in your [27:10] world I I felt like I was stuck and like [27:12] like I said we we had limited beliefs we [27:14] didn't know where to go and what to do [27:16] it's like how do I then figure that out [27:18] if I'm not got a mentor or someone [27:20] telling me which way to go with it I've [27:22] got to do it myself so it was like read [27:24] every single self- health book look into [27:27] every single fashion show figure out [27:30] like what it is we want to do and where [27:32] we want to go with this brand and how [27:33] we're going to build it up but also with [27:35] ourselves was this the period in 2018 [27:38] where you said you lost the motivation [27:39] for the business yeah just before that [27:41] take me into that period of your life if [27:44] I'm a if I'm a fly on the wall what do I [27:46] see in in your world at that time where [27:49] you're like not excited about it not [27:51] excited about it because we were getting [27:54] a lot of push back from press and like [27:56] we were trying to do runway shows and [27:58] no stores wanted to buy us and our price [28:01] points weren't right and the way we were [28:03] taking the design wasn't right and that [28:06] was like painful because it was a [28:07] passion for us it was our love so like [28:09] that negative feedback was like kind of [28:12] painful at the time but we used it as [28:14] like a reset button and I looked at [28:17] myself as well at the same time and like [28:19] I wasn't putting everything into the [28:21] brand I wasn't going like full on with [28:24] it I was messing around and like [28:27] enjoying in my life as well cuz we were [28:29] making money at that time like more than [28:31] what we should have been doing in our [28:33] early 20s so we're [ __ ] around a lot [28:36] and I'm not going to sit here and lie [28:38] like we would we didn't know what we [28:40] were doing we were messing around and it [28:42] just got to a point where like that year [28:44] became unprofitable and for me to sit [28:47] there and think [ __ ] like I've done this [28:50] for the past seven or eight years and [28:52] now it's not making money that was like [28:55] that was the thing that then just that [28:58] was a car list that just changed [29:00] everything I just took a real good hard [29:02] look at what we are and who we were and [29:04] just changed it all what about you on on [29:06] a personal level at that at that time [29:08] you said you weren't happy with yourself [29:10] didn't why I hated the way I looked I [29:12] hated the way I came across on social [29:13] media I was very shy very [29:16] unconfident [29:18] um like terrible at hiring people and [29:20] just didn't like had not anger issues [29:23] but was always angry was always negative [29:26] always had like this pessimistic view of [29:27] everything [29:28] even the weather had pissed me [29:30] off um for a for a long time and I just [29:34] remember reading a few books and [29:36] thinking like why am I this way and how [29:38] do I change myself I even and like being [29:41] the artist I even redrew how I wanted to [29:43] look and it was like every single day [29:45] now I've got to work on being that guy [29:47] who is who is George Heaton that I want [29:49] him to be not who I am now you actually [29:52] Drew yeah yeah an a picture yeah I used [29:55] to look back at it all the time and just [29:56] think this this this is I wanted to [29:58] recreate myself and recreate the brand [30:01] what was the base you were starting from [30:02] at that point and how old were you at [30:04] this point 20 six I think I was 25 26 I [30:09] just like had a had a unhealthy [30:10] relationship with the way I worked and [30:14] even the food I at and like I wasn't I [30:16] wasn't healthy I wasn't doing well [30:20] didn't look great like didn't didn't [30:21] feel myself I didn't want to look at [30:22] myself in the mirror um you didn't want [30:26] to look at yourself in the mirror yeah [30:29] because I didn't like who I'd become and [30:30] like the I didn't like what the brand [30:32] had become either and the brand was my [30:34] life so it was like this all needs to [30:36] change when you say you didn't want to [30:38] look at yourself in the mirror do you [30:39] actually mean that or you saying that as [30:41] like a figure of speech I guess a figure [30:43] of speech but as well like realizing [30:45] that that I wanted to change a lot so [30:48] then when when you do want to change [30:50] then you don't like the way you are how [30:52] how did you know you wanted to change I [30:54] me that sounds like an like a slightly [30:55] peculiar question but I always think [30:58] about what it takes for someone to have [31:00] one of those moments in their life where [31:01] they go you know what enough is enough [31:03] yeah and sometimes I've always like [31:04] pondered I think I've said it a few [31:05] times on the show like do people have to [31:07] reach a certain Rock Bottom in their [31:09] lives before they go you know what 100% [31:12] And I see this with people now that um [31:15] we Inspire with 247 or who will send me [31:17] a DM and say look you've changed my life [31:18] through this or that the I think the [31:21] like the best view of Heaven is from [31:23] hell right I think you've got to get to [31:25] the bottom of that mountain to start re [31:27] climbing it I think if you just sit [31:29] around in the middle somewhere and and [31:31] life's just is what it is that was what [31:33] I was going through um and like I had a [31:36] girlfriend and we'd split up and that [31:38] was terrible and yeah the brand wasn't [31:40] doing well I got told it was [31:41] unprofitable and like I was just in this [31:44] [ __ ] what for me was rock bottom and [31:46] I know it doesn't sound bad compared to [31:48] a lot of other people's lives I [31:49] understand that but for me for where I'd [31:51] been on the trajectory that I thought I [31:53] was on it was Rock Bottom so was that [31:55] was like the reset so you drew a picture [31:58] of yourself and how you wanted to look [31:59] did you write anything about who you [32:01] wanted to be in terms of values or yeah [32:03] I've got a best friend who's done a very [32:05] similar transformation and they [32:07] literally wrote down like a set of [32:09] principles and it's it's in the notes of [32:11] their phone it's my friend Anthony and [32:14] he went from being in a place in his [32:15] life where he also figuratively couldn't [32:16] look himself in the mirror dropped [32:19] alcohol hit the gym and has turned it [32:21] around and he he has almost has this [32:23] like Ten Commandments in the notes of [32:25] his phone yeah you did something similar [32:27] exactly the same and still have them [32:28] that pop up every morning like reminders [32:30] on my phone um I found this guy called [32:33] Andy fitell and he had a book [32:36] called um 75 hard and it was like a [32:40] mental toughness challenge but it also [32:42] included a lot of working out in there [32:44] and it was like no alcohol drink this [32:46] much water read this much of a book and [32:49] just do it every single day for 75 days [32:51] write down five things you're going to [32:52] do that day and I did that and I started [32:55] doing it and I started seeing like these [32:57] crazy results in my life just with [32:59] everything just the way I could [33:01] structure my day and knowing that like I [33:03] had to put two workouts into a day one [33:05] had to be outside wanted to be inside so [33:07] structure the rest of the day around [33:09] that and then started learning how to [33:11] plan my day out better and where the [33:13] time was where I could go and do these [33:14] other things and like every night I [33:16] would read 10 pages of a book whichever [33:18] book that was [33:20] from all the ran holiday books and [33:23] Robert Green and everything like that so [33:24] I was learning all these things whilst I [33:26] was also doing this mental toughness [33:27] Challenge and it was like a 75 day thing [33:30] and I remember getting to getting to the [33:32] end of it and just thinking [ __ ] like [33:34] I'm I looked at myself then and I was [33:36] like okay I can see the change and you [33:38] know when you can see change that's when [33:40] you like really go into it you start [33:42] getting obsessed when you see whether [33:43] it's success or like your Fitness levels [33:46] go up or just the way you energy levels [33:50] are every day and just figuring out that [33:53] like these little indicators are [33:55] changing the way I'm and then at the [33:57] same time we were really working on the [33:58] business so the business was starting to [34:00] see a bit more success and that whole [34:02] thing the Cadence of that just kept [34:04] rolling and rolling and rolling and I [34:06] guess whether it's Obsession or [34:08] addiction I got addicted to it and like [34:10] there couldn't be a day go by where I [34:12] wouldn't work out or I wouldn't eat the [34:14] exact calories that I needed to eat or I [34:17] wouldn't sleep the exact like and I [34:19] needed to get the exact amount of sleep [34:20] that I wanted and it just completely [34:22] changed like the way I looked and the [34:24] like my my levels of fitness and [34:27] cardiovascular and strength and [34:28] everything like that I just went through [34:29] the roof cuz people will look at you now [34:32] and think that you know they'll see you [34:33] getting up at I don't know 5:00 a.m. in [34:35] the morning and going for like a 20 mile [34:37] run um and hit in the gym later that [34:39] evening running a business doing all [34:41] these things being super productive and [34:42] they'll probably think he was just born [34:45] with something that I don't have right [34:47] like he's just got this level of [34:48] motivation probably came in his DNA that [34:50] I don't have yeah and a lot of people do [34:53] say that a lot of people think that [34:55] think it's genetics or they think it's [34:56] steroids and stuff like that or they'll [34:58] just think that you're like wired in a [34:59] way from birth I used to think that as [35:01] well back when I was overweight and [35:04] unhealthy and like I'd look at people on [35:05] Instagram be like yep genetics whatever [35:08] yep he's on steroids I can't look like [35:11] that I've got a business to run like you [35:12] would you dismiss everything but it's [35:15] not and once you start doing it yourself [35:17] and you see those little gains and you [35:19] you get into it you you can really [35:21] change what is the starting point one [35:24] step at a time whether it's 10,000 steps [35:26] or doing even a 20 minute workout that's [35:29] all people need to do to [35:31] change because you'll start seeing [35:33] results regardless of what position [35:35] you're in right now if you can just keep [35:37] increasing incrementally what you're [35:39] doing in terms of Fitness or your [35:42] business or however like your sleep [35:43] whatever it is that you feel is not [35:45] right you'll see the change over time it [35:47] comes and it takes a long time takes a [35:50] really long time but it it happens it's [35:53] difficult to it's difficult to believe I [35:54] guess for some people because they they [35:56] kind of they see the mountain in front [35:58] of them and you're telling them listen [36:00] it's just one step at a time up that [36:02] mountain but they're just looking at the [36:03] top of the mountain going Jesus Christ [36:04] that's a long way away and the thought [36:06] that the the first steps to take are [36:08] small ones doesn't almost doesn't seem [36:10] believable yeah and and look same with [36:12] me like I would go head on into [36:14] something thinking that you could just [36:16] go out there and run a marathon within a [36:18] week and people do that and it and it it [36:20] crushes you and and then you have to [36:22] start again but it's just about finding [36:24] the rhythm of like what you enjoy and [36:26] and just going and just doing it and not [36:29] not really taking your foot off the gas [36:30] once you start doing it so jumping back [36:32] to 2018 then so the business is stagnant [36:35] during that period of time and you go on [36:37] this process of Reinventing yourself um [36:40] you also go on the process of [36:42] Reinventing the business yeah what does [36:45] that mean how did you reinvent the [36:47] business we stripped back all the [36:49] wholesale that we we were doing and we [36:51] focused on the DTC so we went into this [36:54] weekly drop thing and it was just right [36:57] it was just before like covid happened [36:59] and James who is the chief product [37:01] officer was like super keen on moving [37:04] our production out to Portugal it was [37:06] currently in the UK and Italy and it was [37:08] making no money and I had so many [37:11] arguments with him about it and like [37:12] hated this this way of thinking that he [37:15] was doing and like what he wanted to do [37:17] with the business and it got to like we [37:19] we had a massive heated argument about [37:21] it and it was so right for the business [37:23] at the time and I just didn't know it [37:24] cuz I weren't acceptance AC accepting of [37:28] like changing changing the way we were [37:31] working and I didn't understand that you [37:32] could go and do this other thing [37:34] and produce in a different way than what [37:36] we were doing and like full credit to [37:39] him he completely changed the whole like [37:42] margin of what we were doing um so James [37:45] was doing that for like nine months [37:47] straight and Mike was doing all these [37:49] new graphics that was going to change [37:51] the way the brand looked and then I I [37:54] came out to LA a few times and Bone [37:56] these t-shirts that I really loved and [37:57] these cargo pants that I loved and then [37:59] we started putting all these three [38:00] things together through through all of [38:02] us and then I have a guy called Stefan [38:04] who was doing all the Website [38:06] Maintenance and everything like that and [38:07] we changed the way the website looked [38:08] and the whole vision of the brand and we [38:10] deleted everything off social media and [38:12] just like restarted and it just it [38:14] started working and we put like 300 [38:16] t-shirts online and we sold 300 in a [38:18] minute and then the next week Mike did [38:20] another design and we sold 600 in a [38:22] minute and then 900 in a minute and then [38:24] it was like [ __ ] we actually do have a [38:26] following here we've gone from [38:28] doing 10 15 sales through the day to [38:32] like a thousand every single Wednesday [38:34] 2,000 3,000 [38:36] 4,000 and that gave us like the the [38:40] liquid and also the confidence to then [38:42] go and create more Collections and go [38:45] back to becoming a real brand again as [38:48] you were saying that made me think about [38:50] how so many people aren't successful in [38:53] their lives or aren't as successful as [38:56] they could possibly be [38:58] because they haven't gotten out of their [38:59] own way and that was me a million times [39:01] over and just like having that open [39:05] mindedness and listening to other people [39:07] and knowing that it's not you're not [39:09] right with everything is such a [ __ ] [39:11] huge thing it's difficult when you I [39:13] think especially if you're a young CEO [39:15] because you're probably already a bit [39:17] insecure right yeah 100% yeah um like [39:22] you feel like you should know everything [39:23] so you're like overcompensating by but [39:26] then as well like the business was [39:27] growing so much that I would have only [39:30] just restricted it if I would have [39:31] stayed in that CEO position even though [39:33] I was learning a lot and listening a lot [39:35] to a lot of things and we had to bring [39:37] people in because we were like busting [39:39] at the seams didn't have enough staff [39:41] and like the revenue was going crazy and [39:43] we didn't know what to do with ourselves [39:44] we're all running around like headless [39:45] chicken there's only like 20 people in [39:47] the business and we were doing like 30 [39:49] 35 million revenue and it was like [ __ ] [39:52] how what are we going to do we're going [39:53] to do 50 million next year but we we [39:54] don't know what we're doing just like so [39:57] silly but yeah [40:00] you I'm going to say from the outside it [40:02] looks like you you had it all together [40:03] of course it does yeah for the whole 13 [40:05] years it kind of looks like that um and [40:08] it still looks like that now and we [40:09] definitely don't have it all together [40:11] but we I do have an amazing like [40:13] leadership team and everyone in the [40:14] business is like so bought into it now [40:17] and like now there's like a mission [40:18] statement and some fundamentals behind [40:21] the business and everyone's everyone's [40:23] really on the mission with me and like [40:25] they they [ __ ] live for it and love [40:26] it and like we die for it you've you've [40:29] created a pretty amazing um company [40:31] culture you were talking about it there [40:33] yeah how have you done that that's it's [40:35] not really I'm not going to sit here and [40:38] take credit for that um I'll take credit [40:41] for like the gym that we have in there [40:42] and and the way we like everyone works [40:45] hard but also like my the CEO that came [40:47] in Spenny just he's all about people [40:50] people over a profit every day of the [40:52] week whatever it is it's people first so [40:55] we have such a good like group of [40:58] like the leadership theme he's brought [40:59] in and like everyone who's involved with [41:01] the business now it's just constant like [41:03] transparency and here's where we go [41:05] here's what we're doing here's what's [41:06] wrong here's what's right we need to [41:08] focus more on this we need to do more of [41:10] this and just giving them everything [41:12] that they they want and like even though [41:14] it's yeah you got to work hard you got [41:16] to work [ __ ] hard we're still like [41:19] we're probably the best place to work [41:21] for that I know of self-awareness I amum [41:24] I've spoken to a lot of Founders that [41:26] have been very very successful [41:27] especially out of Europe and one of the [41:30] things that they all seem to have in [41:32] common is at some point in their Journey [41:35] they developed such a high [41:36] self-awareness that as we kind of said [41:37] they got out of the way of the business [41:39] and just focused on the thing that [41:40] they're good [41:41] at and that's pretty much what it looks [41:44] like you're doing now yeah and I hope [41:46] that's right and I've seen people do [41:48] that and get it wrong but for me I think [41:50] it is right I'm not a businessman and [41:52] like for me to be the CEO of this [41:55] business it's growing rapidly and has [41:57] all these people involved with it like [41:58] all I would do is stump the growth of it [42:01] um so like you said earlier today like [42:04] there's people that are so much better [42:05] at things than you and if you can bring [42:07] them into your business they can they [42:10] can get on with that stuff and do 10 [42:12] times better job than you can and lay [42:14] the foundations for it to become 500 [42:16] million or a billion dollar brand or 10 [42:19] billion dollar brand and you can focus [42:20] on what you're actually good at how did [42:22] you get them to come I think like you [42:24] said then like company culture like [42:27] you see if you see represent on LinkedIn [42:29] or something you're going to look at it [42:30] and think [ __ ] I want to be in there [42:32] these guys and girls are getting after [42:34] it like doing gym sessions together at [42:36] 6:00 a.m. and they're all out and they [42:38] just they're just enjoying the workplace [42:40] like but that that comes from being [42:43] being a successful brand you can't just [42:44] do that from the get-go can't just build [42:46] a gym with no money right so you've got [42:49] to build that level of success and then [42:51] you're able to reinvest into the brand [42:53] rather than into your stock and and [42:55] building the actual size of the company [42:59] because this is always the issue that I [43:00] hear specifically like young Founders or [43:03] early stage entrepreneurs talking about [43:04] is okay Steve I get it I know we need [43:07] great people but how do I persuade great [43:09] people like Spencer it's Spenny right [43:11] Paul Spencer yeah Paul Spencer um how do [43:13] I get him to come work here right when [43:15] he's working at like Puma he was at Puma [43:17] wasn't he yeah he was you get how did [43:19] you get him to come from Puma to [43:21] represent built a relationship with him [43:23] over many years James was in contact [43:25] with him for 5 years since we first met [43:28] and then as the business scaled he saw [43:30] what we had like he saw what me and Mike [43:33] had together as brothers and he saw what [43:35] me Mike James and Steph had as like a [43:37] leadership team and he wanted to be [43:39] involved with it because he knows that [43:41] there's no other options for us it was [43:44] like we we're building this there's no [43:45] ceiling like what is what is [43:48] representing 10 years like what can it [43:50] be and he says it every day is like [43:51] gives me [ __ ] Goosebumps walking in [43:53] here because there's no there's no limit [43:55] to it like can do everything if we can [43:58] spell sell sportsware we can sell [44:00] vintage t-shirts and we can [44:03] sell we can sell salt like it's insane [44:06] we can do anything it's it's not really [44:08] a brand anymore it's like a lifestyle of [44:10] all the business decisions that you've [44:12] made where does hiring a CEO to run the [44:16] business and you stepping out of the way [44:18] rank number one really [44:21] yeah my life's just so much better now [44:24] that he's involved with the business and [44:26] there's a lot of way taken off my [44:28] shoulders it's not the first time I've [44:30] heard this I think Ben Francis would [44:32] have said the same yeah I bet you know [44:34] in julan at hu said the same and that [44:37] putting someone in in that CEO role [44:39] where it's both like not enjoyable for [44:42] you as a creative but also it's not good [44:45] for the business because it's not your [44:46] skill set and and that yeah it wasn't [44:49] enjoyable for a for a long time and you [44:51] do it because you had to do it and if I [44:54] spent 6 hours in that role of a CEO to [44:56] then come out of my room and be like [44:58] Mike let's go and Design This thing you [45:00] didn't want to do it there's no energy [45:02] that [ __ ] drains your if you're a [45:03] creative the business side of the thing [45:06] drains your energy it absolutely kills [45:09] you even to this day I'll go into a [45:11] board meeting and after 15 minutes I'm [45:12] just like oh my God I'm I'm done I'm [45:16] asleep but I could sit in Mike's room [45:18] and design for 12 hours straight with [45:20] him how much as a creative and a [45:23] creative founder do you have to stay in [45:24] touch with the business side of things [45:27] though like you spoke about the [45:28] boardroom do you still kind of need to [45:30] know what's going on I like to yeah okay [45:32] I I love to know as much as I can um but [45:37] as well I think you should keep things [45:39] away from yourself because it will [45:41] inflict you with even if it's like [45:43] negative things I think especially if [45:45] you're so focused on building this next [45:48] collection or whatever it is if you're [45:49] hearing negative feedback about some [45:51] kind of product that's not working or [45:52] something in the business is not working [45:54] that affects what you're doing there um [45:56] so I think trying to divide them two [45:58] things is crucial and I did that with [46:00] Mike from the GetGo cuz I knew that like [46:03] negativity and um like feedback loops on [46:07] things that weren't great wasn't good [46:10] for him when he's designing so kind of [46:13] kept him just like strictly to design [46:16] but obviously we'd give him facts and [46:17] figures and numbers and stuff like that [46:19] but try and keep him out of it as much [46:21] as he can what was your hardest [46:23] day oh um I remember we got a letter [46:27] from a company also called represent in [46:30] Europe telling us [46:32] that we we were basically [46:36] done and yeah that was that was the [46:40] worst day in the business yeah what did [46:42] the L say just said like that they owned [46:45] the trademark in Europe [46:49] and we [46:51] were they were just going to take us for [46:53] everything we had we couldn't carry on [46:55] Trading [46:58] they wanted all of your money more than [47:00] what we [47:01] had and that that like that was in that [47:04] same period that 2018 to 20 where we [47:07] were just like every day we were waiting [47:09] for responses and every day it was like [47:13] waking up and thinking [ __ ] like is it [47:15] all over today is it all over tomorrow [47:17] can we do what we want to do is this [47:19] even our business anymore do we even own [47:23] what we're doing and like there was [47:25] there was only really me Mike and James [47:27] that knew about this that was going on [47:29] cuz I didn't want to put it out to [47:30] anyone didn't want anyone in the [47:31] business to know like this was happening [47:33] or even my family um and it really [47:36] [ __ ] like restricted us with [47:38] everything we did every decision we made [47:41] every garment we [47:42] sold um so that that that was that was [47:48] included in that really dark period they [47:52] presumably owned the trademark that you [47:54] were using so you had called yourself [47:55] represent [47:57] but someone else owned the trademark for [47:59] Europe yeah and you didn't realize that [48:02] at the time we thought we owned it um [48:04] because we had the UK IP and all over [48:06] the rest of the world and there was this [48:09] dormant we thought it was dormant but [48:10] apparently was selling clothing section [48:13] 25 or whatever section 25 is like the [48:16] clothing category of a trademark right [48:18] and at first we thought all right we can [48:21] we'll we'll be able to figure this out [48:22] let's get some lawyers and we'll go into [48:24] it in a certain way and approach it like [48:26] this and was just constantly like no no [48:29] no like they weren't willing to nothing [48:33] and that was like that was the devil [48:36] that W you up every [48:38] night um but I used that as like I guess [48:42] again it's that chip on the shoulder [48:43] thing I kind of used it as that and I [48:46] realized that like we had to get we had [48:48] to do so much and make so much of the [48:51] brand that we didn't want to give it up [48:53] and that when it when the time came to [48:55] it and he gave in and he wanted to take [48:57] money we had the money to be able to do [48:59] it this sort of dark period between 2018 [49:02] and sort of 2020 was did that cause it [49:05] or was that just on top of it that was [49:08] like on that was the icing on the cake [49:11] right so the business is stagnant and [49:12] then you get this letter through someone [49:13] wants to take everything you have and we [49:15] spent so many months like just sat in [49:17] the back office just figuring out what [49:20] we're going to recall the brand how [49:21] we're going to Rebrand it and like what [49:23] it meant if it was not represent anymore [49:26] and we wouldn't we couldn't post [49:27] anything on social media so it was like [49:29] we can't show this guy that the brand [49:31] does well or we're making any money [49:33] because then he'll want more and he'll [49:35] start seeing all these other things and [49:37] we just we were so in our own heads [49:39] about it and like all the advice from [49:41] lawyers was just just always bad [49:45] news um but eventually we got him to [49:49] come up come up with a figure that he [49:50] wanted for it [49:52] and I remember it was I think it was [49:54] March 2020 we ended up like signing and [49:57] getting getting our name back he wanted [50:00] Millions [50:02] yeah um you said the lawyers were giving [50:04] you bad news what were they saying just [50:06] like they wouldn't respond for three [50:07] months the lawyers no no no not the [50:09] lawyers his lawyers okay his lawyers [50:11] okay so he and then they respond on the [50:12] last day of like this three Monon period [50:15] but you'd be in the car going to like [50:16] Portugal to find out if this [50:18] production's ready and you'd get this [50:19] long email and your heart just drop and [50:21] he'd be like what's going to get said [50:23] and then we' go back to the office and [50:26] sit there again and try and rethink of [50:27] another name and then respond to him [50:30] within a few days and then be another [50:31] three months so there was just this like [50:34] this dark cloud above our heads all the [50:36] time when you say Dark Cloud what does [50:39] the Dark Cloud feel [50:41] like fly on the wall again yeah just you [50:45] not being able to be yourself with [50:47] everything you do every decision you [50:50] make whether it's buying a [ __ ] [50:51] sandwich from the shop it's like that's [50:53] not your money to buy that sandwich cuz [50:55] someone else owns a name where you're [50:56] making that that [50:58] money it' like get you like [51:01] that did it interfere with your sleep [51:05] your mental health everything um but Al [51:09] but like I said earlier it also became [51:11] this driving force where like i' use it [51:14] as a thing where it was like I know this [51:18] Probably sounds so stupid but like I [51:20] just got started running in 2020 and I [51:23] was like I'm going to go out and run 15K [51:26] and if I stop that's like him coming for [51:30] us you know he's like I have to do it I [51:33] have to win at everything we do whether [51:34] it's just a run or it's a design selling [51:36] or whatever it is like you cannot stop [51:39] now can't be easy going through that [51:41] with your brother as well because you're [51:43] going to both be somewhat protective of [51:45] each other I imagine and if there's that [51:46] dark cloud hanging over both of you at [51:47] the same time it's yeah it ruined both [51:51] of us it ruined his the way he designed [51:53] and yeah everything and then So [51:55] eventually you get a break and this guy [51:57] agrees to a [51:59] figure and at the time I you know [52:01] millions and millions of pounds if [52:02] you're making six or seven million in [52:04] the business and you're saying it's not [52:05] really profitable I'm guessing the money [52:06] wasn't in the bank to send this guy [52:08] millions of pounds no but the deal went [52:09] through in 2020 when we were really like [52:12] pushing forward and doing everything we [52:14] could to that when that thing happened [52:16] we had enough money for it how do you [52:18] feel about him this guy that sent you [52:20] that ler up until [52:22] then just hate just absolute hate [52:26] because [52:27] we were a bunch of young guys that were [52:29] trying to build this business and we had [52:31] 20 employees at the time that we'd [52:33] probably have to lay off and we'd lose [52:34] all the money and we'd be in debt for [52:36] the rest of our lives or whatever just [52:37] because he decided that he wanted to use [52:40] that name to sell nothing basically [52:42] wasn't selling anything [52:45] um so yeah up until that day I was I was [52:48] really upset about it [52:51] but after it I kind of just realized [52:53] that it is what it is and that's how [52:55] things go and [52:57] and when I look back at it now it really [52:59] [ __ ] catapulted the business cuz [53:01] that's when we came out of our shell and [53:03] that's when we started really like [53:05] building this brand into a lifestyle and [53:07] not just t-shirts on the floor on an [53:10] Instagram page did your parents know [53:12] yeah that you were going through that [53:14] yeah a little bit how I wouldn't tell [53:15] them the full extent but why just cuz I [53:18] didn't I don't like putting pressure on [53:19] other people um especially when it's not [53:22] going to affect their lives as such at [53:23] the time um but yeah we go to my mom and [53:27] dad's every weekend and like it would [53:28] always be a subject that came up has he [53:31] replied yet has he responded like have [53:32] you heard anything it's just [53:35] like yeah it [ __ ] us how how did you [53:38] how did you deal with that cuz you're a [53:39] young you're a young guy I remember the [53:41] first time in business where I [53:42] experienced anxiety um I I thought [53:45] anxiety was something that happens to [53:46] other people yeah and then I remember [53:48] the day very clearly where I had to let [53:52] the managing director in our New York [53:54] office go I had to fire him right and I [53:59] was sat in my apartment in Manchester [54:02] thinking about that flight tomorrow [54:04] where I I'd asked this person to come [54:05] and meet me for a [54:06] coffee and I was just like riddled with [54:09] anxiety for the first time ever I was [54:11] like this is this is what people talk [54:12] about when they're talking about mental [54:13] health this is it it's happening to me I [54:17] Invincible but it's it's suddenly [54:19] happening happening to me um obviously [54:22] as it always goes it was never it wasn't [54:24] as bad as I imagined but it's the imag [54:26] that imagination is 95% of it isn't it [54:29] have you experienced that before um [54:33] mental [54:34] health I always struggle when people ask [54:37] me about this cuz no not really um I've [54:39] always been pretty solid on where I want [54:41] to go who I want to be what I want to do [54:42] and just stuck to a plan um anxiety that [54:47] that thing that period yeah that caused [54:49] me anxiety but not not to an extent [54:51] where it was like crippling mhm um but [54:55] like I kind of now I kind of enjoy the [54:58] the bits of anxiety I get because you [55:00] learn from it right like you going into [55:02] that meeting and telling him you're [55:03] going to get fired once that's done you [55:06] have that relief and then you know next [55:07] time you do it this is how it goes so [55:09] you lose that 95% of anxiety that [55:11] happens before it or you lose a little [55:13] bit of it yeah I get really anxious [55:16] going on to podcasts like the past few [55:19] days I've been really anxious coming on [55:20] here um and I've done a hundred of them [55:23] before um so you never lose it but [55:27] how'd you goope with it just being [55:29] prepared as much as you can for whatever [55:32] that thing is so whe if that is you [55:34] going to fire someone you got to know [55:36] the reasons why you're firing them like [55:39] where they can go what's going to be [55:40] best for them what's going to be best [55:41] for you and just going into it like that [55:44] um and then there's nothing really that [55:46] can happen within that meeting then that [55:49] that can go wrong I think and I think [55:51] that kind of clears the [55:52] anxiety on your on the brands you know [55:55] you've gone through a bit of a [55:55] transition you said you was the brand [55:57] was stagnant at one point and then it [55:58] took off again when you made a lot of [56:00] sort of operational changes and sort of [56:02] changes to the business model but at the [56:04] heart of the brand there was always [56:05] something special you know to even be at [56:08] six million revenue and I remember back [56:10] when I first discovered represent and [56:12] for anyone that doesn't know it's [56:14] basically the only thing I wear so like [56:16] if you ever see me out or on stage or [56:17] whatever I'm wearing represent head to [56:19] toe I mean it's it's I wear this I [56:22] usually don't wear this on the podcast [56:23] but when I'm not on the podcast it's the [56:25] only thing I'm wearing and the the 24/7 [56:27] pants that you made are the only pants [56:30] that I wear everyone knows that like you [56:32] know I don't actually have another pair [56:33] ofs that's all over um because there's [56:36] something there when I discovered the [56:37] brand there was always something special [56:38] about it and it's hard to explain right [56:42] and when you observe the brand it's [56:44] clearly turned into a bit of a cult [56:46] right a good cult no one's getting [56:48] murdered it's a good cult but what is [56:50] that thing that the brand always had oh [56:53] that's hard that's a hard question it's [56:55] really hard I think it's the fact that [56:57] it's like two brothers that from [56:59] Manchester that don't really belong in [57:00] fashion have come up and done this [57:02] really cool thing where they're proven [57:05] that we don't need to just follow the [57:07] rule book and we can do whatever we want [57:09] to do and sell whatever we want to sell [57:11] and like it's still even though it's a [57:13] huge brand now it's still like a small [57:15] thing where like the Owners Club for [57:17] existence like which is like one range [57:20] within it one range within it where like [57:22] you see someone else wi an own's Club [57:23] hoodie like you see them two guys not at [57:25] each other and it's like yeah part of [57:26] something like we've kind of built this [57:28] community that is it stems from the [57:31] people that are in the business but it's [57:33] so much bigger and it's on a global [57:34] scale but it's still like pretty small [57:37] and it's it's like a it's a family [57:39] business right it's run by two brothers [57:41] and everyone within the business feels [57:42] like family and when you buy a piece of [57:44] that product we're giving them way more [57:46] than what they expect like I my one of [57:49] my main things is like quality and I [57:52] want the customer to think um I follow [57:56] these guys kind of cool I might try a [57:57] hoodie and they get way more than they [57:59] expect and that's when like they become [58:02] part of that cult you're exceeding their [58:03] expectations exceeding their [58:05] expectations way more than what they [58:06] thought it would but for you to exceed [58:09] my expectations there must be something [58:11] going on in the office yeah that isn't [58:14] going on in the other fashion brands [58:16] offices yeah and what is that thing [58:18] that's happening at represent that's [58:19] probably not happening at your [58:20] competitive place I think it's my innate [58:23] desire to just have just be the best [58:27] however we show up whether it's a popup [58:28] whether it's a run Club whether it's the [58:31] the feel of a garment or the delivery [58:33] saying it's going to take three days and [58:34] it takes one day I think it's just my [58:38] innate desire to just really be the best [58:40] at how we show up as a brand [58:43] exhausting because because the reason [58:45] why people don't do that is because it's [58:47] easier to cut the corner right it's [58:49] easier to send it 3 days it's easier to [58:51] not really care about the quality of [58:53] course but like it's so personal to us [58:55] and it's all we were and it's all we [58:57] obsess over every day so it's got to be [58:59] good what do people not see in terms of [59:02] the effort that goes into the work [59:05] between you and your brother Michael [59:07] what is what is it that people don't see [59:09] they don't see Mike enough yeah I'm [59:12] trying to get him to come out more with [59:14] how how he does things and these process [59:15] and stuff but you like with him you're [59:18] seeing a guy that is in a room designing [59:22] all day every day with his Graphics team [59:25] and it's not just him it's the full [59:27] scale of the business the logistics the [59:30] production the Garment TX the guys that [59:32] are designing all the the actual [59:34] garments and like the content team like [59:37] all of them are so bought into it and [59:39] everyone we bring up to the office [59:41] whether it's a store or another brand or [59:44] whatever like they're [ __ ] Blown Away [59:47] no one can believe what's going on in [59:48] there and it's this ecosystem that's [59:50] been built by spy and us as leaders and [59:54] and really like bled this Mission into [59:56] everyone that's in there that like we're [59:58] creating something that's going to be [60:01] like like phenomenal and something [60:03] that'll last way longer than what we [60:04] lost ourselves when you've put so much [60:07] of your heart into the designs and then [60:10] you go on Instagram and someone's copied [60:11] it yeah and it's your brother's design [60:14] that they've copied and I see I see [60:16] people copying your stuff all the [60:18] time how's that it's good it means it [60:22] means the Design's good right no that's [60:24] not how you felt the first time no at [60:26] first you [ __ ] hate it and you think [60:28] people are taking food off your table [60:30] and in some cases that's right um and if [60:33] if it's a brand that's like very similar [60:35] to us and they're trying to do the same [60:37] they're at the same price points as us [60:38] and they're in our market and they're [60:40] taking market share then yeah it's like [60:43] they shouldn't be doing that and it'll [60:45] bite them in the ass when it comes to it [60:47] and at the end of the day it's who's in [60:49] it for the long run right copying other [60:51] people we used to do it when we we [60:53] started I'm not going to sit here and [60:54] say everything was origin [60:56] we've all been there and done that I [60:58] don't think I don't think when you're at [61:00] a larger scale you do do it but then you [61:02] see brands that are huge High luxury [61:04] fashion brands go and do it to a small [61:06] designer um so I think it's just it's [61:08] just what comes with life I'm sure [61:10] you'll get it with podcasts it's the [61:13] same thing right you just got to laugh [61:15] at [61:16] it yeah I've thought about how you know [61:18] my journey with with people like copying [61:20] what you do or whatever has been it's [61:21] been on a bit of a journey and it's [61:24] difficult cuz it's because especially [61:25] when you care so much about something [61:26] someone copies it it really hits you in [61:28] the heart to some degree it's like [61:30] especially if you can like remember [61:31] where you came up with that idea and [61:32] then but I but you're right it's an [61:35] inevitability and it's also um I always [61:38] think about how the most important stuff [61:40] is actually the part of the iceberg [61:42] under the water yeah and even with [61:44] design I I try and get this across to my [61:46] team that like it's not even the design [61:49] really that counts it's the whole brand [61:51] they're bu they're not buying into this [61:53] word yeah they're not buying into that [61:56] they're buying into this essence of like [61:57] them becoming part of this club and like [61:59] they're getting this Prestige and [62:01] getting the workouts and they're all [62:02] part of this whole like lifestyle that [62:05] we're portraying and doing and living [62:06] and becoming the most important stuff [62:09] they can't copy no one can copy that [62:11] they can copy a logo and they can't copy [62:13] like what what you stand for [62:15] right so you've gone from being a [62:18] business that was making sort of 8 [62:19] million in 2018 to as we sit here now I [62:23] think last year you did about about 100 [62:25] million dollar yeah which is exceptional [62:28] money is now um large in your life you [62:33] I'm sure you run the numbers and you go [62:35] [ __ ] I'm worth this much money if I sold [62:37] it for this [ __ ] try not [62:40] to but do you think uh do you think [62:42] about how do you think about money now [62:45] I'm not going to lie and sit here and [62:46] say like oh money's not an issue money's [62:48] not a a thing that drives me because it [62:50] is and I think it is with everyone and [62:52] I'll speak to billionaires and they'll [62:54] say on camera [62:56] that they're doing it for this and they [62:57] doing it for that and then they'll say [62:58] off camera like I want to get [ __ ] [63:00] Rich course I want to be rich everyone [63:01] wants to be rich there's there's no [63:03] negativity that comes with having a lot [63:05] of money and I think that society and [63:09] the way it's perceived now is like not a [63:11] good thing that you're making a lot of [63:13] money like I want I want represent to be [63:15] doing billions I want everyone in the [63:17] business to be extremely wealthy I want [63:19] the leadership team to be able to have [63:22] generational wealth like that that's [63:24] first and foremost like I I like I love [63:28] that why not but if you had a billion [63:31] pounds now would you be any happier I I [63:34] don't measure anything on happiness like [63:37] I I'm I'm happy to sit in design for 6 [63:39] hours or I'm happy to go for a run and [63:41] like absolutely ruin my legs like that [63:44] makes me happy I also like doing hard [63:47] things and rewarding myself um and [63:50] that's NE that's not really money but [63:53] like like I said earlier money never has [63:55] a negative impact I don't [63:57] think but on that point about giving you [63:59] a billion dollars if I give you a [64:00] billion dollars and it's not going to [64:01] make you any any happier then what's the [64:03] point in the the money I think it will [64:05] make me happier really yeah course dude [64:08] I could my family would be set forever [64:11] all my team would be set forever like [64:13] that in makes me happy imagine me being [64:16] able to turn up to my family and being [64:18] like [64:19] okay Dad I know you've worked all your [64:21] life here's here's this enjoy it what's [64:24] the exit strategy per se I don't know [64:29] anything else so why would I want to [64:30] leave how are you going to get the [64:32] billion if you don't leave we'll do it [64:34] in [64:36] profits um no I don't I don't want a I [64:39] don't want a billion dollars in my bank [64:41] account like that's not needed [64:43] but when you say what's the exit [64:46] strategy I'm like when I watched you [64:48] leave your business I was always [64:50] thinking like you already had the the [64:53] podcast lined up and you're already [64:54] ready to move into this thing anyway so [64:56] it made sense for you I don't have that [64:59] and I also don't want that like I love [65:01] represent I wake up and it's represent [65:03] everything everything I talk to about [65:05] everyone is the brand everything I do is [65:07] the brand that what like even bringing [65:09] my fitness into this thing is my brand [65:11] and like I've been able to then build [65:13] 247 into this brand which is actually [65:15] just like more of a passion project for [65:17] me than um than building a business and [65:21] even though like all the athletes that [65:23] are involved like I'm able to suck so [65:26] much like knowledge and worth out of [65:28] these people personally for myself [65:30] through the brand so me then moving into [65:33] something else or just selling the [65:35] business doesn't make sense when your [65:38] identity and your profession become so [65:42] intrinsically [65:44] linked there's a cost to that right [65:47] because it must feel you know you talked [65:49] about back back backs beinging against [65:50] the wall [65:53] um God if the brand were to go down down [65:56] if the revenue started to Plum it and it [65:57] went out of Vogue or whatever they call [65:59] it like it just was no not popular [66:01] anymore that's linked to your like [66:03] self-esteem and you're like self-worth [66:04] and your [66:06] identity 100% and look there is days [66:09] where it doesn't do well there is still [66:11] days now where we'll launch products and [66:13] we'll have a nightmare with it how do [66:15] that feel honestly it [ __ ] with you [66:17] [ __ ] with your confidence um but it [66:19] also gives you a realization that you're [66:22] not super human and you can't do [66:23] everything and not everything your touch [66:24] turns to gold and then you got to go [66:26] back to the drawing board and do it [66:27] again what does that look like so that [66:29] you think about the last time it [66:31] happened how did it feel and how long [66:33] did that feeling last it lasts a few [66:35] days and I'll speak to Spenny about it a [66:38] lot over them few days and he'll [66:40] reassure that something else is going to [66:42] take that feeling away from it and it [66:43] usually does and as well like it it's [66:48] not all about small failures along the [66:51] way and there's so many exciting things [66:52] that when something small trips you up a [66:54] little bit you've got to realize like no [66:56] this is for the long term like the [66:57] future is this is in 10 years let's look [66:59] back at this as like a a learning curve [67:03] amongst all of this you've still got to [67:05] figure out how to have a life like a [67:07] personal life because regardless of how [67:09] intrinsically connected you are to the [67:11] brand represent you're still going to [67:13] need to have a life you're still going [67:14] to need to be a George in there [67:15] somewhere yeah and I never really did [67:17] for a long time past 10 years I've not [67:20] really had a [67:22] life not nothing outside of represent [67:24] but I've built repres into my life in [67:27] the moment I think about you know times [67:30] in my career where I was absolutely all [67:33] in on something to the point that I was [67:34] like seven days a week in this [ __ ] [67:35] office and even the weekends when [67:37] there's nothing to do I'm just in there [67:38] cuz I got new mates dude so that's when [67:40] I realized so them Sundays where you'd [67:42] be sat at home on your own no one would [67:45] be messaging you you can't do anything [67:47] with people in the business because it's [67:48] their time off with the families that's [67:51] when I realized like [ __ ] I'm like I'm [67:54] probably too bought into this were you [67:59] lonely alone but never lonely never I [68:03] never got to the point [68:04] where I felt lonely may maybe a little [68:08] bit but like I would I would distract [68:10] myself with going working out for five [68:12] hours you [68:14] know or just putting my headphones in [68:16] and listening to a book and just just [68:18] going and coming back and then the [68:20] Sunday's done anyway Sundays were my [68:22] worst days because I didn't have anyone [68:24] to do anything with [68:27] like I'd go I'd go and train at a local [68:29] gym where there's a big Community there [68:30] for the from 6:00 a.m. till 9:00 a.m. [68:33] and I come home I just sit there and [68:34] think when's it Monday isn't that funny [68:38] text my mom like what you up to and she [68:39] be like oh we're actually up in Scotland [68:41] doing this trip I be like [ __ ] I can't [68:42] even go and see my [68:44] mom so yeah I guess I guess there is a [68:47] little bit of loneliness in there yeah I [68:50] was lonely but I didn't know it at the [68:51] time yeah I only know it in hindsight [68:53] cuz I look back at the way I was living [68:55] and right yeah I was filling the Gap the [69:00] Sunday Saturday Summer evenings holidays [69:03] even Christmases like cuz I was in [69:05] Manchester my family are in the [69:06] southwest I was filling it with work [69:08] like often just like pointless work [69:11] absolutely unneeded stuff a lot of the [69:13] time it's it's great and you can go out [69:14] and you can spend a few hours on your [69:16] own and write a load of things down that [69:17] you need to do that next week or but you [69:19] need a team to do [69:21] anything like I can't get anything done [69:25] without the team and that's that's one [69:28] thing I would realize every weekend that [69:30] like I'm wasting my time pretending to [69:33] work it's exactly what I was [69:36] doing relationships romantic [69:39] relationships let's start with [69:41] non-romantic relationships in fact you [69:43] talk about having to shed people in [69:46] terms of like negative influences in [69:49] order to change your [69:50] life people ask me about this all the [69:52] time which is yeah you know how [69:54] important is the environment on personal [69:57] and professional success I think it's [69:59] everything I think your ecosystem that [70:01] you build around you is everything [70:03] whether that's the distance it takes you [70:05] to get to the gym or the people you [70:08] follow on social media if you're [70:10] following Joe from school that's out [70:12] every night drinking and you're watching [70:14] them stories even if it's 20 seconds of [70:15] your day you're wasting your time [70:18] watching them stories and you're also [70:19] looking at things that are just [70:22] absolutely pointless to your life so why [70:24] don't you go and follow someone who's [70:25] done what you want to do or he's doing [70:27] what you want to do or who actually [70:28] inspires you and just clear out all the [70:30] [ __ ] and you you're going to be so [70:33] much more in your in the right head [70:35] space if you do something like [70:37] that did you do that did you clear out [70:40] yeah did it a lot of [70:43] times got a lot of bad messages from [70:45] doing it really [70:48] Jo okay yeah why did you unfollow me do [70:51] you explain it to him um yeah just tell [70:54] them how it is [70:55] just say look man I don't want to watch [70:57] you sit anymore so romantic [71:00] relationships then how has that been [71:02] because it it must must be pretty tricky [71:04] with the level of obsession that you [71:06] have to maintain a healthy happy [71:09] romantic relationship nonexistent didn't [71:12] didn't entertain it for so many years [71:14] tried it [71:15] once maybe like when I was 25 26 and [71:19] just didn't work Why didn't it work I [71:22] was obsessed with work and I was also [71:24] like [71:26] I didn't know who I was and what I [71:28] wanted to be and it was before that era [71:30] before that time of mine where I changed [71:33] so it just I didn't like who I was and [71:36] obviously that doesn't work when you're [71:37] in a relationship you got to you got to [71:39] love yourself first right MH um and then [71:43] after that I just kind of just said no [71:45] I'm not doing it and didn't up until [71:48] recently really didn't entertain it at [71:50] all for so many years you got a [71:52] girlfriend have I no not not really kind [71:55] of would she answer this question the [71:57] same way she got a boyfriend she's got a [72:02] boyfriend no are you a little bit um are [72:05] you you're an avoidant aren't you do you [72:07] know the the attachment Styles have you [72:08] heard about the attachment Styles no [72:09] what's that three attachment Styles [72:10] you've got the secures they're the ones [72:12] that just have the perfect relationships [72:13] right you know they're like no problems [72:15] they're like you know and then you've [72:16] got the anxious ones who clingy like [72:19] need like they need like need attention [72:21] yeah exactly and then you've got the [72:22] avoidant who kind of run right strike me [72:25] as an avoidant um I don't know what I am [72:29] I don't I I really don't know I'm [72:31] definitely not an attachment one no um [72:34] and I just always thought it would [72:37] be a pressure on myself to then and I [72:40] didn't want to let someone else down [72:41] because of what I was doing with work [72:43] and I don't want to have to explain to [72:45] someone like this is my business this is [72:47] my life I'm doing this all the time when [72:49] they want to see you and they want they [72:50] want your attention and stuff but now [72:52] like hiring spany and having more time [72:54] and actually coming moving out here I've [72:56] got time now like my day is done way [72:59] before what it was at home I would work [73:01] from or i' train and then I would work [73:03] from I'd be in the office at half 5 in [73:05] the morning I'd leave at 7:00 p.m. and [73:07] I'd go to bed so there was no time but [73:10] now I can wake up early get all the [73:12] stuff done with the guys at home work [73:14] with the guys over here building out [73:16] representing LA and then I can be done [73:18] by like 2 3 p p.m. a lot of days so I [73:21] have then time to like I guess date [73:24] goals and [73:26] things like that and how's that going [73:28] hate it really no not I hate it I guess [73:31] guess you do hate it because I was I [73:33] have this [ __ ] feeling [73:35] where I'm not fulfilling what I should [73:38] be doing and I'm kind of giving myself a [73:41] disservice if I'm out doing something [73:44] else and I think a lot of entrepreneurs [73:46] and people who run businesses get that [73:49] where like if you're not fully into the [73:50] business like with every minute of your [73:52] time you feel like you're not doing the [73:53] right thing and I'm I'm starting to try [73:56] and get out like a guilt feelings yes [73:59] very guilty yeah and that actually [74:02] caused me a little bit of what we think [74:04] is anxiety I don't know if it is anxiety [74:06] but it really yeah yeah I would wake up [74:09] the next day and be like [ __ ] I've like [74:11] spend four hours with this person that [74:13] I'm not interested in seeing that's I've [74:16] wasted four hours where I could have [74:17] been working could have been building [74:18] the brand could have been doing other [74:19] things sounds like a lot when I say a [74:22] lot I mean like a lot of a weight to [74:23] carry yeah like to not be able to go on [74:26] a date with someone for four hours [74:27] without waking up the next day feeling [74:29] anxious about how you spent your time it [74:32] feels like your passions become a bit of [74:34] a prison yeah a self-inflicted prison [74:37] but I love it and and it's a privilege [74:39] to have it but I'm I'm starting learning [74:42] like I said I'm kind of got a girlfriend [74:44] right now um kind of got a girlfriend [74:47] you're in so much trouble you have no [74:49] idea that's [74:52] fine she's oh George is on a podcast I [74:55] have listen to this she's going to click [74:56] it we'll do a chapter on YouTube which [74:59] is called George's girlfriend we'll put [75:00] it in the trailer you're going to be [75:03] some serious trouble absolutely fine [75:05] Valentine's day yesterday and you're [75:06] throwing under the [75:09] bus interesting but it does it sounds it [75:12] sounds like a little bit of a prison [75:14] yeah you know um not being able to take [75:18] your foot off the pedal at all without [75:19] feeling anxious MH are you happy yeah [75:24] and what does that mean that means I I [75:26] wake up I'm [ __ ] thankful for what [75:28] I've got and what I've built and who I'm [75:30] around and like my brother and my family [75:32] and like I enjoy being able to just do [75:35] what I want to do and that is the work I [75:37] guess most of the time you know when [75:39] people talk about work life balance M [75:41] what's your honest opinion of that [75:43] [ __ ] if you actually want to build [75:45] something that's going to stand the test [75:47] of time and make you very successful and [75:50] Rich and happy and bring other people [75:52] with you it's going to take everything I [75:55] fully believe that I don't think you can [75:57] half ass it I don't think it can be a [75:58] side project and I don't think it can be [76:00] something that's just 3 hours a day I [76:03] think you've got to go fully into it to [76:05] become like high level achiever like [76:08] actually a [76:10] winner what are you willing to sacrifice [76:12] for that everything whatever it takes [76:16] why not I'm already into it now so I've [76:18] got to got to go fall on look Kobe [76:21] Bryant wasn't doing three throws at [76:22] [ __ ] 3:00 a.m. for no reason you got [76:25] you got to be the best you got to do [76:27] everything right I always talk about the [76:29] cost that comes with that and the [76:30] sacrifice are you willing to sacrifice [76:33] you not having a family yourself for the [76:35] time being yeah maybe later on in life [76:37] when it when it [76:39] becomes something that I can step aside [76:41] from even more then yeah you're going to [76:44] want to step aside from it because [76:46] you're getting anxiety doing 4our dates [76:47] how you but I'm learning I'm learning [76:49] I'm starting to do it like I said yeah [76:51] you've seen progress in that definitely [76:54] yeah I think it's just about building [76:56] that muscle of understanding you can do [76:58] other things and realizing it's not [77:00] going to come crashing down if you take [77:02] your foot off the break for a second but [77:05] still knowing that you're giving it your [77:06] all when you are in [77:08] it is there a point where I always think [77:12] about bbery as an example the bbery [77:14] story of how they kind of went out of [77:16] fashion because they became too popular [77:19] what I'm trying to say is like bbery was [77:22] aspirational so lots of people start [77:24] wearing in it some less aspirational [77:27] people start wearing it people start [77:29] knocking it off and selling it for super [77:30] cheap in markets then eventually it's no [77:33] longer aspirational right because [77:35] because of because it got so popular [77:37] that it becomes uncool is do you worry [77:40] about that as a risk factor for [77:41] represent so that's like a life cycle [77:43] right and that comes every couple years [77:47] or every seven years whatever they may [77:48] be in the industry but there's always [77:51] different markets to push and pull on [77:53] also like represent is so small in terms [77:55] of size compared to burbury at the [77:58] moment we have a very core customer base [78:00] where we kind of can identify them and [78:02] we know where they are and what they're [78:04] doing and until that goes mainstream [78:07] which I think usually happens probably [78:08] at like 250 300 million [78:11] Revenue um I don't it's not a worry as [78:14] such at the moment I used to worry about [78:15] a lot but like when Spenny came in he [78:17] was handling a $500 million business [78:19] he's like we're barely touching the [78:20] sides 20% of our revenues in the US [78:23] that's only $20 million they could sell [78:25] $20 million out of LA and not see the [78:27] product for the next six months you [78:29] wouldn't even see someone wearing it so [78:33] at this point no but it it is something [78:35] that we will always think about and [78:37] always you've always got to limit your [78:39] distribution and make sure you're [78:40] selling it in the right places and look [78:42] we are still like a luxury brand we [78:44] we're in the best stores in the world [78:45] like it's not like you can walk into a [78:47] Pon and pick us up so it's it's still [78:50] not a mainstream brand and it's [78:51] expensive I was wondering if it if [78:53] that's less of a threat in on the 247 [78:57] side of things where it's more about [78:59] like utility and less about like fashion [79:02] because you know everyone wears Nike [79:04] yeah and no one's like oh my God I'm not [79:06] wearing Nike because they're wear it you [79:07] know yeah biggest Sports we brand in the [79:09] world and how are they able to tier a [79:11] Travis Scott or a virgila blow Jordan [79:14] one that's going for $5,000 but they're [79:16] still selling tracksuits at $20 and you [79:18] can still see everyone in Gold's Gym to [79:21] everyone in [ __ ] Equinox wearing it [79:23] so there's there's just te to everything [79:25] right there's a trickle down system with [79:28] everything I wonder if that's is that [79:30] because it's like more of your utility [79:32] product than a fashion product I think [79:34] so with Nike yeah definitely um because [79:37] it's not really like a fashion brand [79:38] that's able to sell like a $20 item and [79:41] then like a Ralph Lauren oh really do [79:43] they so cheap and expensive stuff well [79:45] if you look at Ralph Lauren most like it [79:48] looks amazing from the outside and they [79:50] have all these beautiful stores in like [79:52] the best the best spots in London and [79:55] New York and la and most of their [79:57] revenues done through Outlet at $20 [80:00] polos or $15 polos 60% of their sales is [80:03] a polo top which I'm not I'm not exactly [80:06] sure on but that's what I hear so [80:09] there's ways you [80:11] can I guess smoke and mirror it disguise [80:13] things and do other things but for us [80:16] like we we're pretty solid on where we [80:18] want to be in terms of the marketplace [80:19] and the price points and we'll grow that [80:22] way rather than having to teer things [80:25] to an extent what are the most important [80:28] because I think most people will be [80:29] listening to this conversation in [80:31] essence because they want to know how [80:32] you've done what you've done you know [80:35] they want to know like the transferable [80:38] principles behind how it's possible [80:41] to scale a very successful business that [80:45] also is unique because it's quite a cult [80:47] business you've got like an incredibly [80:49] cultish brand you know you do like run [80:51] clubs and almost a thousand people will [80:52] show up on the street corner or you you [80:54] drop something and you sell thousands in [80:56] minutes yeah um what are those [80:59] principles that you would maybe say to a [81:01] 18yearold George or to that kid in your [81:03] DMs that's asking for the the [81:06] principles principles that only you [81:07] could have learned in hindsight I think [81:09] it's about creating the DNA of what the [81:12] brand is and sticking to that not [81:15] vearing off in different directions and [81:17] changing everything up every so often [81:19] based on Trends so I think it's about [81:20] holding a DNA where that's through thick [81:22] and thin so whether it's not right for [81:26] that time or it is right for that time [81:27] there'll always be life cycles in [81:28] fashion and things will go out and in [81:30] fashion but if you can kind of cultivate [81:32] the look that you want that's that's [81:35] first and foremost what it is like if [81:37] you look at 247 and represent 247 looks [81:40] like represent but it's active we it's [81:42] not like it's a whole different thing [81:44] that looks like Lululemon like it still [81:46] looks like represent so I think making [81:48] sure the DNA in the brand is very like [81:52] visible where does the DNA come from [81:54] just personal preference what we like to [81:57] wear what I what I feel like I look good [81:59] in what Mike feels like he looks good in [82:00] what the team love and just building [82:02] that over time step by step just [82:05] creating products that we feel like is [82:07] either missing or we just want for [82:09] ourselves to [82:11] wear and what would you say about hard [82:13] work as a principal I think it's [82:16] everything I really do think it's [82:18] everything I meet a lot of people [82:19] especially out here that have their [82:20] little hands in different businesses [82:23] lots of different pies but but don't [82:25] work hard at any of them and none of [82:26] them really ever succeed or they only [82:28] own 1% when you find out they've sold a [82:31] business um so I think it's all about [82:34] just [82:35] like going all in on something that you [82:38] own I think it's hard if you were just a [82:40] small minority shareholder in something [82:43] like that then is not really your [82:45] passion it's someone else's or it's a [82:47] big group of [82:48] peoples but when people think about hard [82:51] work they you know and people advise [82:53] someone and say you have to work hard if [82:55] you want to be successful people say [82:56] that's toxic yeah don't [83:00] care what what's [83:02] toxic that word that word is just makes [83:05] no sense you're going to encourage [83:07] people to be burnt out yeah I think you [83:09] can come out the other side of burnt out [83:13] like the more you do right the more you [83:15] can do so if you're working hard at [83:18] something and you're starting to feel [83:19] like it's getting a bit too much the [83:21] pressure is a bit too much you carry on [83:23] doing it you're going to come out of it [83:24] it's not like it it's not like you're [83:26] just going to end nothing ends you just [83:29] figure out different ways to actually [83:30] make it successful or you'll something [83:32] will work and you'll be like oh [ __ ] [83:34] then your energy goes back up and you [83:35] start going down there and and it works [83:38] I don't [83:39] think I don't know I think there's a lot [83:41] of negativity around working hard and I [83:43] don't like that there's there's going to [83:46] be a kid listening right now that's like [83:47] 18 16 and they just can't find the [83:51] motivation whatever that means they [83:54] can't find the motivation to get up and [83:55] go to the gym they've got some idea but [83:57] it's still on the sofa that they had it [83:58] on um like what what what do you say to [84:02] that young man or [84:05] woman is the first thing to get the the [84:09] wheels in motion [ __ ] [84:12] motivation I don't have motivation a lot [84:14] of time it's actually more about [84:15] discipline it's about just getting it [84:17] done get up and get it done like with [84:19] anything with work with working out with [84:21] creating a product with building a brand [84:23] with relationships whatever it's [84:25] discipline over motivation motivation is [84:27] a small thing that can last 2 minutes or [84:29] an hour motivation can come from [84:32] listening to a a song on your [84:35] iPod if you got discipline you're [84:37] willing to do it every single day of [84:38] your life and knowing that it's going to [84:41] take so long to do it you just get up [84:42] and do it you don't even think about [84:45] motivation and and what is and what is [84:47] discipline then discipline [84:51] is an instruction manual like what is [84:53] discipline to you yeah I guess it is an [84:55] instruction manual I guess it's a list [84:57] of things that you must do for yourself [85:01] to to become what you want to be [85:05] and it's I guess it's a deciding factor [85:08] on whether you're going to do something [85:09] or not and it goes back to what you said [85:11] about like you drew a picture of [85:13] yourself of what you wanted to look like [85:14] but you also wrote out like a set of [85:16] principles or values that you wanted to [85:17] embody yeah and then you're living your [85:20] life by that as opposed to how you feel [85:23] every day yeah yeah when you put it that [85:27] way that that's what it is and [85:30] eventually it becomes part of them it [85:32] becomes a muscle right and you grow that [85:34] muscle and you constantly like breaking [85:37] it down and regrowing it and them [85:39] principles just become your life you [85:42] know they say like habits what is it [85:44] thoughts become habits and then habits [85:48] become principles and that becomes you [85:50] as a [85:51] person a lot of people just don't think [85:53] they're moldable goes back to what we [85:54] were saying earlier about like we just [85:55] don't think that we can change ourselves [85:57] yeah but you your evidence of that [85:59] really remarkable evidence of [86:01] that yeah and there's a lot of people [86:04] there are there's so many inspiring [86:05] stories out there on social media and in [86:07] books and podcasts and stuff that all [86:10] these people that have completely [86:11] changed their lives it just takes a lot [86:12] of time and a lot of effort are you [86:16] confident I'm I'm not going to lie I [86:18] still have like doubts about things a [86:20] lot of the time especially in business [86:22] but with myself yeah I'm I'm conf [86:25] what do you have doubts about in [86:26] business just like you said before maybe [86:29] one day the the revenue stops maybe one [86:31] day it gets too popular maybe one day [86:33] something doesn't work [86:35] out maybe one day a competitor comes up [86:38] at the side of you and starts taking [86:39] everything from you the key to growing a [86:41] business is making sure that it's [86:43] scalable and this comes with integrating [86:45] into the right platforms early in the [86:47] game to support your growth a platform [86:49] that's helped me and my team to do this [86:51] is Shopify who I'm sure you know by now [86:53] because they do sponsor this podcast [86:55] Shopify is a Commerce platform [86:56] revolutionizing millions of businesses [86:58] worldwide we recently launched our [87:01] second version of the derio conversation [87:03] cards on Shopify which would not have [87:05] been possible without Shopify when I [87:08] started podcasting an online store was [87:10] the furthest thing from my mind but now [87:12] thanks to how simple it is to use the [87:14] platform it's made this whole process so [87:16] unbelievably easy it's actually the [87:19] internet's best converting checkout 36% [87:23] better on average compared to other [87:25] leading Commerce platforms if you guys [87:27] haven't tried Shopify on your business [87:28] owners go and try it now because you can [87:30] sign up for a $1 per month trial period [87:35] just by heading to shopify.com [87:38] Bartlet and you can get started for $1 [87:41] What if Michael turned around and said [87:43] you know what I'm done he just said I [87:45] just can't do this anymore I I'm going [87:47] to just you know I'm done um i' probably [87:51] cry really yeah definitely um and I just [87:54] try and figure out why what it is and [87:58] then try and get him back in he said no [88:00] I'm done said and just that was it [88:02] forever it had suck it would suck a lot [88:07] um because I've been since school we've [88:09] been together doing this forever so for [88:12] him then not to be [88:14] there it' [88:17] be he'd be pretty shitty because like [88:19] who are you doing it for then like I'd [88:22] [ __ ] die for Mike do you know what I [88:25] mean like if if someone had if someone [88:27] said I'm going to I've got to kick you [88:29] out of the [88:30] business but Mike stays I'd go like this [88:34] this isn't really for me I guess it's [88:36] for [88:38] him and like it's kind of at that point [88:41] where that can't [88:42] happen he enjoys it too much we love [88:45] doing this so it's interesting that [88:47] thought experiment though kind of [88:48] illuminates much of the reason why [88:51] you're doing it in the first place [88:53] because the first thing you said was who [88:54] am I doing it for then [88:56] yeah but if I had asked you earlier who [88:58] you're doing this for you would I don't [88:59] know if you would have said I'm doing it [89:01] for Mike no I am I'm doing it for Mike [89:03] I'm doing it for the team I'm doing it [89:04] for my family definitely but if the team [89:07] if the team leaves you're still going to [89:08] crack on yeah it's just a new team but [89:11] if Mike leaves if Mike if Mike leaves I [89:14] don't know if I carry on that's so [89:16] difficult to [89:18] answer I had a business partner and the [89:20] reason I asked that question is I [89:21] thought the same I thought one day I [89:24] played out my scenario that they quit [89:25] and I remember thinking to myself the [89:26] exact same thing who am I doing this for [89:28] then like we started this together so [89:31] the mission is actually me and you [89:32] getting to the finish line and you get [89:34] excited when they get excited or like if [89:37] if Mike sends me a design that he's in [89:40] love with and I'm like [ __ ] hell yeah [89:41] this is insane and you just have that [89:43] energy between you if that wasn't there [89:45] anymore it yeah it would suck how [89:49] important do you think having a [89:50] co-founder is I think massively I know [89:53] earlier when you said you get lonely [89:55] like I think that is a major Block in [89:57] loneliness cuz he is always there um and [90:00] I [90:01] have like I I always have him to lean [90:05] into and I would never put pressure and [90:07] stress on him in a personal way but I [90:11] know he's there if that happened [90:14] um so I think it's it's a massive thing [90:17] but who you going to business with is [90:19] another massive thing and like you've [90:20] got to be completely different to each [90:22] other and even though we look the same [90:24] and we seem the same like we are very [90:25] different people what have you learned [90:28] from the bad people that you've hired [90:31] the ones that didn't [90:32] work in terms of when I say that I [90:35] mean what have you learn is a bad [90:38] quality in someone to work with to build [90:41] a business with to [90:42] employee um stuck in old ways and not [90:46] being open-minded to change I think a [90:48] lot of people are very restrictive when [90:51] especially if you're bringing someone [90:52] higher up from them then some people [90:55] will always like backfire against that [90:57] and that's a bad quality and get it's a [91:00] human nature and I understand it and you [91:02] can always try and like change the way [91:05] they think about things but if they're [91:06] not willing to accept that change [91:09] especially when you're in a growing [91:10] company like there's some people and [91:12] Spenny always tells me this there's some [91:13] people that will take you to 50 mil and [91:15] there's some people that'll take you to [91:16] 250 mil and there's some people take you [91:18] to a billion and it won't be the same [91:19] people and you've just got to accept [91:21] that and you got to do everything you [91:22] can for them people at that that time [91:25] however however far they go with the [91:26] brand I I actually had a conversation [91:29] with a Founder the other day whose [91:30] business I've just invested in and it's [91:33] the exact same conversation that nobody [91:34] seems to talk about because in both your [91:36] case and mine we both did the same thing [91:38] we hired a bunch of young people yeah [91:41] that that were probably the ones that [91:43] were willing to come and work for us [91:45] that were also um the ones we could [91:47] maybe manage yeah and then the business [91:50] grows and the problem you have is the [91:53] next set of talent you need um to get [91:56] you up to the next rung in this in on [91:58] the [91:59] ladder they need to come in above the [92:02] people that were there from the [92:03] beginning yeah and the originals don't [92:07] love that MH because that kind of blocks [92:09] their progression just that's what they [92:11] think that's what they think but no it's [92:13] not true is it because they can learn [92:15] from them things and then they can step [92:16] up it just takes more time or they [92:19] they'll get more knowledge out of it if [92:20] that person does come in but ego's [92:23] getting the way [92:24] yeah ego get in the way and like I said [92:26] some people are they're not openminded [92:28] to that and they also very people get [92:30] comfortable they get comfortable in that [92:32] position that they're in and they don't [92:33] want anyone to report into and they [92:35] don't want to do this and do that but [92:38] that's life [92:40] right what is um what's next for [92:43] you this year yeah start of the Year [92:46] isn't it I guess we're building out [92:49] women's wear in the brand we are opening [92:51] three stores this year which will be our [92:53] first stores we've not done a store yet [92:56] um and it's something that we've wanted [92:57] to do for so many years but just finding [92:59] the right places and being in the right [93:00] space for it why why stores because [93:04] people think that's going against the [93:05] way that the world's going everything's [93:06] getting more digital course yeah and [93:08] that's what that's I think that's a [93:10] major advantage like same thing happened [93:12] in Co everyone pulled away from their [93:14] Productions and stopped selling garments [93:17] for a while whereas we were like okay we [93:19] will take everyone's production space [93:21] and we'll start selling online and then [93:23] we made huge [93:24] relationships with factories that we [93:26] usually couldn't get in and now we're [93:27] like the best in them factories and [93:28] doing everything the right way with them [93:30] because we supported them during them [93:32] times but for the for the store aspect [93:34] it's like we have these communities all [93:37] over the globe where people want to be a [93:39] part of the brand and the showing up to [93:40] run clubs and we'll go and do one in [93:41] Dubai or we'll do one in La like I want [93:43] somewhere for them guys to be able to [93:45] come into the brand them guys and girls [93:46] to come into the brand and be able to [93:48] smell it and feel it and touch it and [93:50] have it way more professional than than [93:53] just walking into a store and seeing it [93:54] on a rail or see it on a shoe shelf so [93:57] it's about creating an area where the [94:01] community can come in and feel more of [94:03] the brand and who we are and what we do [94:06] and then hopefully roll that out [94:07] globally and then 247 has a lot of focus [94:12] this year usually it's just like a [94:13] couple people in the building that are [94:15] doing it and now we've got a full team [94:17] working on that we're trying to expand [94:19] that hopefully I'd like to open some [94:20] gyms with it um the concept for that is [94:23] is maybe next year but not this year and [94:26] then I'm building another brand called [94:27] Cadence um which is an electrolyte drink [94:31] high sodium first ready to drink sodium [94:35] in a can um in the market and that's [94:38] something that I've been working on for [94:40] the past year and a half with a guy [94:41] called Ross out here and that that's [94:45] because going back to [94:47] 201920 when I started getting into [94:49] fitness and lifestyle and health like [94:51] electrolytes just became something that [94:54] I was consistently taking and I've not [94:57] been sick one day since then and I've [94:59] never had my energy levels drop and I've [95:02] never had bad sleep and not I don't get [95:05] headaches anymore and it just seems like [95:07] this the salt that's in there is what is [95:11] causing like this constant stream of [95:13] energy and it's supporting my workouts [95:16] and I love flavored drinks so I thought [95:18] why can't I make my own version of that [95:20] and I tested it out with a collaboration [95:22] we did earlier last year [95:24] um and it seemed our customer really [95:26] wanted it so I was like We'll build [95:28] another brand and put it under that [95:30] umbrella and see how it goes what is the [95:32] goal here I think the goal is like I [95:35] mean just generally like with all of [95:37] this stuff like what's the goal I I want [95:39] rep I want represent to [95:42] be a lifestyle and not a brand I want it [95:44] to be unconventional and I want it to be [95:46] more than just clothes and I say that a [95:49] lot recently but I just want it to not [95:51] just be about the clothes I want the [95:52] clothes to be a byproduct [95:54] why why not no one's really done that [95:56] yet everyone talks about brand but I [95:59] mean what's the point like you know you [96:01] got you got the jinkx you got the the [96:03] 247 range you got the the sort of [96:05] original um represent range what is the [96:09] finish line here that's the good thing I [96:11] don't think there is one I don't think [96:13] there is a I don't think there's a limit [96:14] to what it can be and what this thing [96:17] that started offers 25 screen printed [96:19] T-shirts can become over the next 100 [96:22] years or so but do you not sit around [96:24] with Michael and go listen we'll get to [96:25] two billion we'll sell it there and [96:27] we'll just get a couple of Yachts [96:29] no no like look at Ben Francis they got [96:33] valued at a billion he's still in the [96:34] business it's not it doesn't become [96:36] about the money right it's not about the [96:39] money it's about what you're actually [96:40] able to do and do some things different [96:42] and like not be conventional and try and [96:45] just I I just want to do something [96:47] that's that no one's done you know why [96:50] not and I ask these questions you know [96:53] I'm playing devil's advocate here [96:54] because I think some people think that [96:58] this is all kind of like a means to an [96:59] end with entrepreneurship generally it's [97:01] like a means to an end yeah but when I [97:02] speak to entrepreneurs like you it's so [97:04] clear that it's much more about the [97:06] journey and the journey you're like it [97:08] just seems like you probably want to die [97:10] on The Journey at some point yeah well [97:12] you're speaking to like a lot of [97:15] successful people and people that have [97:17] been in it for a long time right you're [97:18] not speaking to those guys that are [97:20] walking around on the street saying I'm [97:21] going to build this and I'm going to [97:22] sell it in 3 years for six billion or [97:25] yeah yeah yeah this is this is my exit [97:26] strategy and they've just started they [97:28] never work no one ever that never works [97:30] for anybody like that's a [ __ ] way [97:32] of thinking you're talking to the people [97:34] that have really bought into their own [97:36] [ __ ] brand and they're living it and [97:39] they're loving it and it's for forever I [97:41] guess it's a mission isn't it there yeah [97:43] that's their mission you're that's kind [97:45] of the tagline that I associate to you [97:47] because you you post that a lot yeah is [97:49] it's it's a mission and there's [97:50] something difference between a business [97:51] and a mission that's clearly what You' [97:53] capsulated what what are you what are [97:55] you good at are you good at [97:57] business I'm good at understanding [98:00] business um but when you say good at [98:03] business what do you [98:06] mean I mean you can Define it yourself [98:08] but I guess what people typically think [98:09] of as businesses like operations Finance [98:13] processes no I'm not I'm [98:15] not not at all I think that's actually [98:18] will be really wonderful news to a lot [98:20] of people because there's a lot of [98:22] people out there that think you have to [98:23] be good at business to own a business no [98:26] I think it's about starting off and just [98:29] figuring things out along the way and [98:31] putting people in place of them things [98:33] that you're not good at that are way [98:34] better than you would it as soon as we [98:36] started doing that that's when the [98:37] business took [98:38] off George we have a closing tradition [98:40] on this podcast where the last guest [98:42] leaves a question for the next guest not [98:43] knowing who they're going to be leaving [98:44] it for the question that's been left for [98:46] you [98:47] is what is something in your life that [98:51] you assume to be true but you haven't [98:55] yet deeply [98:58] questioned this is quite funny because [98:59] it's something that I'm really [99:00] interested in but like don't don't talk [99:03] about it a lot um I [99:06] guess whether like the aliens are [99:09] amongst [99:10] us not what I was expecting you to say [99:13] no not at all and it's completely [99:14] different to what we've just talked [99:15] about for the past however long but that [99:17] really like interests me um the fact [99:21] that like there's all these different [99:23] sto and conspiracies and things that are [99:24] going on constantly especially now more [99:26] than ever and I wonder if it would [99:29] change the world if one of the governing [99:32] bodies or whoever it was actually came [99:34] out and said yes this is this is this [99:37] and these are with us I think it's just [99:39] amazing we're going into like the world [99:41] of like simulations and Ai and all that [99:42] stuff now I say I saw that thing come [99:44] out with chat GPT the other day Sora [99:46] where they can create they could do text [99:47] to video yeah and that's when I I saw [99:50] the first reply to Sam alman's tweet [99:52] said this is the technology that was [99:54] used to create us and and it just [99:57] wobbled my brain a little bit because I [99:58] thought now we're getting to a point [100:00] where we've got these Apple Vision Pro [100:03] headsets and we're able to make video [100:05] with [100:06] text and I'm looking at this woman in HD [100:09] that's like 85 years old that was made [100:11] by typing a couple of words and you just [100:13] assume any rate of [100:15] improvement and eventually you get to [100:17] something that is indistinguishable from [100:20] the world real yeah reality yeah we [100:22] might even be a video game I think [100:24] there's I've heard Elon talk about this [100:26] and he's like he talks about it he said [100:28] so much that he's had to ban the [100:29] conversation right because you fall into [100:32] a little bit of a hole Yeah you you [100:34] literally have no idea who we are what [100:36] we're doing why we why we're here and [100:39] yeah is there an alternate universe or [100:40] are we just living in someone else's [100:42] head I don't know so interesting thank [100:45] you Georgia thank you for a number of [100:47] reasons thank you for dressing me for [100:48] the last uh three years because um I [100:51] think your clothes are the best no thank [100:53] it's a very subjective thing but but in [100:55] terms of quality and consideration [100:58] sometimes you can tell when someone has [101:00] gone the extra mile in a piece of work [101:01] right pretty much always when they've [101:03] thought about things from first [101:05] principles they've really thought about [101:06] all the decisions and that's what [101:07] represent has always been to me a brand [101:09] that always thinks about the decisions [101:11] um and it's different in every way as I [101:13] said from an endtoend experience it's [101:15] different and you can tell that the [101:17] brand comes from somebody somewhere [101:19] heart right and you can you can tell the [101:21] difference again with Brands where you [101:23] know someone didn't really care about [101:25] the process and they were maybe copying [101:27] something else and then there's this [101:28] other brand called represent where it's [101:30] clearly coming from someone somewhere [101:32] heart and their own unique Vision that's [101:34] why I've always loved the brand um and [101:36] that's why I think you've been able to [101:39] cultivate this cult because there's [101:41] something in humans where they can tell [101:43] the real from the not so real yeah they [101:45] can just feel it we can feel it and [101:47] that's what represent has always been [101:49] and that's why I've always been so [101:50] fascinated by you and your brother um [101:52] and a huge supporter of both both of you [101:53] and on like a human level you're just [101:55] both just [ __ ] great guys I [101:56] appreciate and I say that behind your [101:57] back all the time I go that guy's a [101:58] great guy he's just like a really nice [102:00] humble human being and on paper you know [102:03] people might look and go he has a lot of [102:04] reasons not to be yeah this guy looks [102:06] like [ __ ] something that was [102:07] literally drawn on a piece of paper by [102:09] an alien [102:10] like but but and he's got this [102:12] incredible business but he's a really [102:13] good human being and so is Michael so [102:16] thank you for the inspiration keep doing [102:17] what you're doing cuz the mission that [102:18] you're on is um inspiring many other [102:21] people to start missions of their own [102:23] yeah I think that's something that the [102:24] world needs a lot more of so I [102:26] appreciate it thanks for having me on [102:27] loved [102:28] [Music] [102:51] it