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A field experiment reveals retail investors fail to learn about greenwashing and return trade-offs from AI chatbots unless interfaces actively nudge them to query those specific risks.
AI-assisted summary of Panel 6 - 2: Green-Curious Investing and GenAI: A Field Experiment — original source. Check the original for full context.
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## Background Published on YouTube by Ai4 on August 20, 2026, this presentation features Mary Ann Majadillas, Professor of Finance at California State University, Monterey Bay. The session covers a randomized classroom field experiment examining how students use ChatGPT and Google Gemini to learn about sustainable investing concepts, specifically greenwashing risks and expected return trade-offs.
## TL;DR Professor Mary Ann Majadillas details a randomized classroom experiment with 272 undergraduate students researching sustainable finance using ChatGPT and Gemini. The research demonstrates that commercial GenAI models routinely fail to surface critical investment risks—such as greenwashing and lower expected returns—unless users explicitly ask about them. Providing students with subtle instructional cues beforehand significantly increased their likelihood of prompting these topics and reporting meaningful learning outcomes. Furthermore, model differences played a notable role, with Gemini users reporting significantly higher rates of learning about greenwashing than ChatGPT users.
## Atmosphere & style The presentation carries an engaging, scholarly, and accessible tone, translating rigorous behavioral and statistical data into practical takeaways for retail investing. Majadillas speaks with clear pedagogical enthusiasm and clarity, grounding complex experimental dynamics in relatable scenarios about how everyday users casually treat chatbots as trusted advisors. The session feels like an insightful, forward-looking academic briefing that directly connects AI interface behavior to consumer financial literacy.
## Key takeaways - [00:04](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=4s) Retail investors interested in sustainable investing face two critical obstacles: the risk of greenwashing and lower expected risk-adjusted returns. - [00:04](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=4s) Everyday investors increasingly treat generative AI tools like ChatGPT and Gemini as trusted financial advisors without recognizing their omissions. - [00:04](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=4s) Prior automated benchmarks show that off-the-shelf LLMs consistently omit greenwashing risks and risk-return trade-offs unless explicitly asked. - [03:52](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=232s) The researchers conducted a randomized classroom field experiment with 272 undergraduate students across financial literacy and business statistics courses. - [03:52](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=232s) Participants were randomly assigned one of three instructional cues: a base writing prompt, a greenwashing cue, or a return trade-off cue. - [03:52](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=232s) The experiment evaluated interactions across two major AI platforms: ChatGPT during Fall 2025 and Google Gemini during Spring 2026. - [07:38](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=458s) Receiving instructional cues dramatically increased prompt inclusion, with ~82% including greenwashing and ~69% including return trade-offs in initial prompts. - [07:38](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=458s) Including critical concepts in initial prompts directly determined whether students reported learning about those concepts from the AI interaction. - [07:38](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=458s) Platform differences emerged: Gemini was significantly more effective than ChatGPT at surfacing greenwashing concepts to unprompted users. - [07:38](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=458s) Prior course subject matter did not drive spontaneous inquiry; financial literacy students were no more likely to ask about return trade-offs on their own than statistics students. - [13:40](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=820s) Because generative AI models rarely provide complete unprompted guidance, investors risk major blind spots if they do not know what questions to ask. - [13:40](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=820s) Fintech platforms and financial educators should build interface scaffolding and prompt cues to actively guide users to assess greenwashing and return trade-offs.
## Detailed walkthrough ### [00:04](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=4s) Motivation and Background: Green Investing and AI Advisors
Mary Ann Majadillas introduces her research on green investing and generative AI, conducted alongside colleagues in the College of Business who also served as instructors for the courses where the field experiments took place. The study is motivated by surging investor interest in climate-friendly financial products. Field experiments across Europe demonstrate that while retail investors are eager to allocate capital toward combating climate change, they face two major stumbling blocks. First, they fear "greenwashing"—the risk that companies and financial funds make exaggerated or deceptive environmental claims without delivering real-world impact. Second, environmentally friendly investments frequently offer lower expected returns for the same level of risk, leading to a less favorable reward-to-risk ratio compared to conventional assets.
Concurrently, everyday retail investors are increasingly treating generative AI platforms like ChatGPT and Gemini as trusted financial advisors. When deciding where to allocate money, people casually turn to AI systems under the implicit assumption that the models will provide balanced, objective guidance: "It's like asking a friend or asking a trusted advisor—trusted, right? We believe what the AI tells us." Majadillas notes that prior research by co-author Leslie Boni examined this dynamic through an automated benchmark: by submitting identical green investing queries across 100 simulated user accounts, Boni discovered that off-the-shelf AI models routinely fail to bring up greenwashing risks or risk-return trade-offs unless explicitly asked. The present study serves as the natural behavioral follow-up, exploring how real human users interact with generative AI when researching sustainable investments.
- **Investor Hesitations**: European field studies show strong interest in sustainable investing alongside acute concerns about greenwashing and subpar risk-adjusted returns. - **Retail Reliance on GenAI**: Retail investors increasingly treat chatbots as surrogate financial advisors without recognizing model omissions. - **Prior Controlled Benchmark**: Boni's preceding study demonstrated that baseline AI prompts omit greenwashing and return trade-offs when users do not prompt for them.
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[03:52](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=232s) Experimental Design and Instructional Cues
To evaluate unmediated user interactions, the researchers conducted a randomized classroom-based field experiment across two undergraduate courses: a financial literacy course and a business statistics course, each contributing 136 students for a total sample of 272 participants. The experiment spanned two consecutive terms: Fall 2025 (accounting for approximately two-thirds of the cohort with 182–186 students interacting with ChatGPT) and Spring 2026 (65 students interacting with Google Gemini).
```mermaid flowchart TD accTitle: Experimental Design Workflow accDescr: Flowchart illustrating student assignment across courses, instructional cues, AI platforms, and post-experiment surveys.
subgraph Cohort["Participant Sample (N=272)"] FL["Financial Literacy Class (n=136)"] BS["Business Statistics Class (n=136)"] end
subgraph Cues["Randomized Instructional Cues"] C1["Base Prompt Only (1/3)"] C2["Base + Greenwashing Cue (1/3)\n'Friend heard about greenwashing'"] C3["Base + Return Tradeoff Cue (1/3)\n'Friend heard about return differences'"] end
subgraph Platforms["GenAI Interaction"] GPT["ChatGPT (Fall 2025, n=182–186)"] GEM["Gemini (Spring 2026, n=65)"] end
subgraph Assessment["Evaluation"] SURV["Post-Interaction Survey\n(Prompting behavior & self-reported learning)"] end
Cohort --> Cues Cues --> Platforms Platforms --> SURV ```
The classroom task required students to engage directly with their assigned GenAI chatbot to write an essay on green investing. Immediately prior to prompting the model, students were randomly assigned to one of three instructional cue conditions: 1. **Base Cue Only (1/3 of students)**: Standard writing instructions without specialized concept prompts. 2. **Greenwashing Cue (1/3 of students)**: Base prompt plus an added nudge stating that a friend remembered hearing something about "greenwashing." 3. **Return Tradeoff Cue (1/3 of students)**: Base prompt plus an added nudge stating that a friend remembered hearing that some investments achieve better returns than others.
Following their chatbot sessions, students completed a survey assessing whether they raised these topics in their initial prompts and whether the AI interaction helped them learn about greenwashing and return trade-offs.
---
[07:38](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=458s) Findings: Prompting Dynamics, Learning Outcomes, and Model Differences
Analyzing the survey data across the full cohort reveals that unguided AI interactions frequently leave decision-critical financial concepts unmentioned. Overall, 114 of the 272 students reported learning about greenwashing, and 117 of 272 reported learning about return trade-offs from their chatbot sessions. However, the randomized instructional cues fundamentally altered how students framed their opening queries and what knowledge they extracted. Students assigned the greenwashing cue were significantly more proactive, with roughly 82% incorporating greenwashing into their initial prompt, compared to 69% of students who included returns in their opening query when given the return trade-off cue.
``` +-------------------------------------------------------------------------------+ | Experimental Finding Summary (N=272) | +------------------------------------+------------------------------------------+ | Metric | Result | +------------------------------------+------------------------------------------+ | Overall Greenwashing Learning | 114 / 272 students (41.9%) | | Overall Returns Tradeoff Learning | 117 / 272 students (43.0%) | | Initial Prompt Inclusion (Cue: GW) | ~82% referenced greenwashing | | Initial Prompt Inclusion (Cue: RT) | ~69% referenced return trade-offs | | Model Disparity (Greenwashing) | Gemini significantly outperformed ChatGPT| +------------------------------------+------------------------------------------+ ```
Asking about these concepts up front proved decisive: participants who incorporated greenwashing or return trade-offs into their very first query were far more likely to report meaningful learning gains on those topics. A notable divergence emerged between the two AI platforms. Students using Gemini in Spring 2026 were significantly more likely to learn about greenwashing than students using ChatGPT in Fall 2025, indicating that underlying model architecture and default safety/context filtering meaningfully influence the breadth of financial counsel provided.
Interestingly, the researchers' initial hypothesis regarding financial domain familiarity was unsupported: students enrolled in the financial literacy course were no more likely to ask about return trade-offs on their own than students in the business statistics course. Rather than prior course subject matter, the presence of the external instructional cue served as the primary driver behind whether students surfaced risk-and-return trade-offs.
---
[13:40](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=820s) Practical Takeaways and Future Research Directions
Majadillas emphasizes that while generative AI holds real potential to bolster investor education, its effectiveness is contingent on user prompt formulation: "What users learn depends heavily on how they prompt the system... it won't always give you the complete answer every single time you ask about making investments." Because typical retail investors do not know what they do not know, AI systems that rely entirely on unprompted user intuition risk cementing blind spots around critical financial trade-offs.
These findings carry direct implications for fintech designers, educators, and regulatory bodies: - **Explicit Prompt Guidance**: Financial institutions and consumer-facing apps should actively guide and nudge investors to explicitly query greenwashing exposure and return trade-offs. - **Interface Nudges & AI Scaffolding**: Financial literacy curricula and digital advisory tools must incorporate scaffolding mechanisms that automatically surface decision-critical risks before users execute investment decisions. - **Future Research Horizons**: Majadillas outlines plans to extend the classroom field experiment beyond the initial 272-student sample to broader, demographically diverse investor populations, evaluate additional commercial LLMs, and track downstream, long-term portfolio allocation behavior.
## Notable quotes > [00:04](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=4s) It's like asking a friend or asking a trusted advisor—trusted, right? We believe what the AI tells us. — Mary Ann Majadillas
> [13:40](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=820s) What users learn depends heavily on how they prompt the system... it won't always give you the complete answer every single time you ask about making investments. — Mary Ann Majadillas
> [00:04](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=4s) greenwashing — Mary Ann Majadillas
> [03:52](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=232s) Friend heard about greenwashing — Mary Ann Majadillas
> [03:52](https://www.youtube.com/watch?v=IlKi9r5V7KU&t=232s) Friend heard about return differences — Mary Ann Majadillas
## Mentioned Mary Ann Majadillas, Leslie Boni, California State University, Monterey Bay, ChatGPT, Google Gemini, College of Business, Ai4
## Video description Mary Ann Majadillas, Professor of Finance, California State University, Monterey Bay
We conduct a randomized classroom-based field experiment to study the unmediated use of ChatGPT and Gemini to learn about green investing. We examine two decision-critical concepts: greenwashing potential and expected lower average returns. Undergraduate students in financial literacy and business statistics courses are randomly assigned one of three instructional cues immediately prior to their GenAI interaction: greenwashing risk, return tradeoff risk, or neither risk. We find that most students who receive the greenwashing or return tradeoff cues reference the concept in their initial prompts with Gen AI and are more likely to report learning about the concept from the GenAI interaction. While only about a third of students who do not reference the returns concept in their initial prompt report learning about the concept regardless of whether they use ChatGPT or Gemini, students who do not reference greenwashing in their initial prompt are significantly more likely using Gemini (46%) than ChatGPT (15%) to report learning about greenwashing. Our research contributes to the literature that examines direct interactions of investors with off-the-shelf GenAI models and their potential to supplement or replace financial advising professionals.
[Source](https://www.youtube.com/watch?v=IlKi9r5V7KU)