Legora Reaches $100 Million ARR After Halting Sales to Rebuild System
Y Combinator
Domain expertise and resume pedigree matter far less in enterprise AI than raw learning speed, because embedding directly with users and building proprietary evaluations outpaces both industry incumbents and custom foundation models.
Legora scaled from $1 million to $100 million in ARR within 18 months, capturing more than 3% of the world's legal profession since its General Availability launch in October 2024. (0:07)
Despite having $35 million in the bank, the company froze active sales for six months to fundamentally re-architect its product, ensuring zero-latency reliability for risk-averse enterprise law firms. (13:17)
Rather than spending tens of millions to pre-train proprietary base models, Legora built exclusively on frontier foundation models, concentrating on enterprise workflows, compliance, and distribution. (29:14)
Legora developed and open-sourced its proprietary benchmark, Legora Bench, finding that xAI's Grok ranked among the top performers in legal reasoning relative to inference cost. (34:09)
Detailed notes
## Background
Published by Y Combinator on YouTube on August 25, 2026, this Startup School presentation features Legora co-founder and CEO Max Junestrand detailing how the startup scaled from $1 million to $100 million in ARR after launching in October 2024. The session explores the company's early customer discovery, technical pivots, and the creation of an intensely competitive culture that propelled it to serve over 3% of the world's lawyers.
## TL;DR
Max Junestrand traces Legora's trajectory from an initial Y Combinator rejection and working out of a windowless law firm conference room to becoming one of the fastest-growing enterprise AI software companies. He breaks down counterintuitive operational decisions, such as freezing enterprise sales for six months after raising $35 million in order to rebuild core architecture, and prioritizing steep learning slopes over pedigree when hiring. In a fireside chat with YC partner Gustav Alströmer, Junestrand emphasizes that deep domain expertise is less critical than an aggressive willingness to learn, explaining how Legora built proprietary evaluation benchmarks, leaned into external storytelling, and expanded from reactive prompts to autonomous background agents.
## Atmosphere & style
The presentation balances self-deprecating humor with the sharp, unapologetic swagger of an ultra-competitive gaming mindset. Junestrand moves effortlessly from chuckling over awkward early founder blunders to describing grueling, late-night grinds and the athletic taste of blood ('blodsmak') required to overcome Scandinavian modesty. His warm, familiar banter with YC partner Gustav Alströmer gives the session an energetic, insider feel, offering founders a candid glimpse into the intense discipline and storytelling required to navigate hypergrowth.
## Bulletin
- [00:07](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=7s) Legora scaled from $1 million to $100 million in ARR within 18 months, capturing more than 3% of the world's legal profession since its General Availability launch in October 2024.
- [13:17](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=797s) Despite having $35 million in the bank, the company froze active sales for six months to fundamentally re-architect its product, ensuring zero-latency reliability for risk-averse enterprise law firms.
- [29:14](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=1754s) Rather than spending tens of millions to pre-train proprietary base models, Legora built exclusively on frontier foundation models, concentrating on enterprise workflows, compliance, and distribution.
- [34:09](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=2049s) Legora developed and open-sourced its proprietary benchmark, Legora Bench, finding that xAI's Grok ranked among the top performers in legal reasoning relative to inference cost.
## Key takeaways
- [03:16](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=196s) Intensive customer proximity replaced formal legal training, as the founders cold-emailed attorneys and embedded inside a Nordic law firm's windowless room to learn workflows directly from practitioners.
- [07:22](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=442s) Early rejection from Y Combinator exposed the team's initial lack of market nuance, prompting a rapid, disciplined two-month overhaul that secured admission in the subsequent review.
- [13:17](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=797s) Pausing sales when bank interest income outstripped software ARR was a crucial strategic choice that prevented terminal enterprise churn and established technical defensibility.
- [17:56](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=1076s) Hiring prioritizes growth trajectory ('slope') over static pedigree ('y-intercept'), leading the company to recruit non-traditional talent such as a 23-year-old college dropout who drove over $10 million in ARR.
- [20:04](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=1204s) To succeed in a winner-take-most global enterprise market, Legora actively combated the Scandinavian Law of Jante, embracing an unapologetic drive to win codified under the company value 'LFG'.
- [23:16](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=1396s) Standardizing global employee onboarding at the Stockholm headquarters established an intensely collaborative culture, epitomized by the internal concept of 'blodsmak' (the taste of blood from athletic exertion).
- [32:00](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=1920s) Enterprise legal AI software operates under inverted economics compared to customer support: because human legal labor is exceptionally expensive, clients demand maximum reasoning power regardless of token cost.
- [34:09](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=2049s) Internal evals serve as a critical technical moat, giving the platform the ability to benchmark models objectively and dynamically route complex legal tasks across different model providers.
- [38:57](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=2337s) Incumbent software threats like Microsoft Copilot created an opening rather than an obstacle, as generalized productivity suites struggled to deliver the specialized accuracy and workflows enterprise law demands.
- [48:08](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=2888s) Storytelling is a founder's most essential operational tool, enabling the company to recruit against frontier labs, persuade conservative enterprise buyers, and secure premier venture capital.
- [52:05](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=3125s) Legal AI is evolving from reactive, prompt-driven text generation into proactive background agents that trigger autonomously on corporate data streams and organize complex M&A data rooms.
- [54:00](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=3240s) Navigating hypergrowth requires founders and C-suite executives to mentally re-qualify for their positions every quarter, as scaling from $1M to $100M ARR alters leadership requirements on compressed timelines.
## Detailed walkthrough
### [00:07](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=7s) Introduction and Legora's Massive Scale
Opening his talk at Startup School, Max Junestrand remarks that the crowd’s welcome is far warmer than the reception Legora first received from Y Combinator, where their journey began with an outright rejection. Max distills the company using YC’s classic "two-sentence description" framework: "Legora is the agentic operating system for lawyers, and it handles complex legal work from start to finish so lawyers can achieve more than ever before." Today, more than 3% of the world's lawyers are active users of Legora.
When the team first surveyed the legal landscape, it stood out as one of the premier opportunities to deploy large language models on high-stakes, real-world problems. By contrast, existing legal tech seemed frozen in time: while software engineers have spent decades building sleek, state-of-the-art tools for themselves, the legal profession was still saddled with clunky software that looked like it had been built in the 1990s. Today, Legora has evolved into a global brand that runs high-profile campaigns featuring celebrities like Jude Law on Wall Street in New York, yet Max insists they are only getting started.
Inside Legora, Max’s favorite Slack channel is `#customer-love`, where the team logs quotes mined directly from sales calls showing how the product changes users' day-to-day lives:
- One attorney recounted being asked at a junior sports tournament how they managed to balance heavy workloads with constant golf travel: *"One word: Legora."*
- Another observed: *"Never has the path between an idea and execute been so short. Never, man."*
- A third bluntly remarked: *"If Legora went away tomorrow, I'd just go back to coaching high school basketball."*
When Legora initially applied to YC, partners questioned whether anyone could build a venture-scale business selling software to the legal industry, historically regarded as notoriously conservative and resistant to technology. Defying those doubts, the company scaled from $1 million to $100 million in ARR between entering General Availability (GA) in October 2024 and the most recent quarter. What began as three engineers working in Sweden has scaled into a global organization of over 750 employees.
---
[03:16](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=196s) The Origins: From a Volleyball Match to Cold-Emailing Lawyers
The origins of Legora almost sound like the setup to a bar joke: back in 2020—long before GPT and generative AI became mainstream—a lawyer, a physicist, an engineer, and a psychologist founded a company called Judelica. Observing that law school interns spent massive portions of their days doing nothing but summarizing court cases, they began experimenting with early language models from Google, specifically BERT, to see what could be automated.
```mermaid
flowchart TD
accTitle: Origin and Early Customer Discovery of Legora
accDescr: Flowchart tracing Legora from its BERT predecessor to meeting co-founders, dropping out, and cold-emailing lawyers.
subgraph Origin["Roots (2020-2023)"]
J["Judelica (2020)<br/>BERT experiments on court cases"]
V["Volleyball game in Swedish archipelago<br/>Max meets August and Sigge"]
D["GPT-3.5 prototype:<br/>Explaining stock option agreements"]
J -.-> V
V --> D
end
subgraph Discovery["Customer Discovery"]
Drop["Max drops out of master's thesis"]
Cold["Cold-emailing attorneys<br/>Offering to pay hourly rates for lunch"]
MS["Partnering with Mannheimer Swartling<br/>Moving into law firm office"]
D --> Drop
Drop --> Cold
Cold --> MS
end
```
Max’s own involvement began unexpectedly in the Swedish archipelago. While playing a casual game of volleyball on an island, he met his future co-founders, August and Sigge. In their shared group chat, they showed Max an early prototype powered by GPT-3.5 designed to explain stock option agreements in plain language. Impressed, Max told them it was a great project and offered to help out, prompting Sigge to welcome him aboard—a commitment that rapidly escalated far beyond casual advice.
Recognizing GPT-3.5 as "the internet moment of our generation," Max dropped out of college, leaving his master's thesis unfinished because the opportunity cost of not building was simply too high. To understand how lawyers actually operated, the founders devised an unorthodox outreach plan: they cold-emailed attorneys found on firm websites and messaged practitioners across LinkedIn, offering to pay their full hourly billing rate just to sit down for a lunch interview. Many attorneys accepted the invitation, though in practice, most were generous enough to waive their hourly consulting fee, and several even picked up the check for lunch.
---
[06:09](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=369s) Tackling Mannheimer Swartling and AI Skepticism
Armed with early insights, the founders approached Mannheimer Swartling, the preeminent law firm in the Nordics. The firm's leadership had every reason to be skeptical: just two years earlier, their managing partner had publicly stated on television that contemporary AI was "more artificial than intelligence." The early wave of machine learning solutions in legal tech had yielded dismal returns, demanding vast quantities of training examples and bespoke tuning for meager, fragile outputs.
Compounding this resistance is the underlying culture of legal practice: "In law, you are not paid when things go right; you are punished when things go wrong." Because the downside of an error is catastrophic, lawyers harbor near-zero tolerance for hallucinations or unreliability. However, the arrival of GPT-3.5 provided the leap in reasoning required to break through. Demonstrating that their technology could handle substantive tasks, the founders convinced Mannheimer Swartling to let them move directly into the firm's offices to build side by side with practicing attorneys.
---
[07:22](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=442s) The YC Rejection and Climbing Mount Olympus
Legora’s first run at Y Combinator in May 2023 proved humbling. Applying under an earlier name with a pitch centered on querying legal documents via LLMs, the founders secured an interview. Early in the conversation, a partner asked them a basic market question: what specific type of lawyers were they targeting? Lacking industry background, the founders naively responded, *"What do you mean? Are there different types of lawyers?"*
The response was fatal. YC partner Tom Blomfield burst out laughing on the call, and Max immediately knew they were "cooked." Rejection followed. The team took a single day off to absorb the blow before returning to the codebase:
> "The day after, we did not work. But the day after that, we got back to building, and two months later we got accepted under a new name and with a different platform. We had done our homework. We had done the work."
To young founders based in Sweden, getting into Y Combinator felt like being summoned to "Mount Olympus to dine with the gods," where they expected to be surrounded by elite veterans from Silicon Valley's top tech firms. Once on the ground, however, they discovered that their immersion inside a real law firm had already given them far deeper domain knowledge than they realized.
---
[09:36](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=576s) Living in a Law Firm's Windowless Conference Room
After securing admission to YC, the team doubled down on co-locating with their users at Mannheimer Swartling. The firm set them up in an interior conference room without exterior windows. The building's air conditioning automatically shut off at 5:00 p.m. every evening. Fortunately, the room was right next to the office Coke fridge, but as the room grew stifling around 6:00 p.m., an engineer would regularly stand by the doorway, swinging the door back and forth like a giant fan to pump fresh oxygen into the space.
Max jokes that the firm's stiff conference chairs left permanent imprints on their backs three years later. Eventually, the team packed their dual monitor setups into the back of a car and moved out of the law firm conference room into their very first dedicated office. The core lessons from that grind were twofold: never take "no" for an answer, and recognize the power of asking for help, because people genuinely rally around founders whom they want to see succeed.
---
[11:11](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=671s) The San Francisco Hustle and 80 Pitch Meetings
Arriving in San Francisco for the batch, the founders rented an Airbnb in Bernal Heights and went to work. Over the course of the YC batch, Legora scaled from $0 to $1 million in ARR. However, running a transatlantic operation extracted a heavy physical toll. Because their customer base was in Europe while they lived on Pacific Time, Max purchased an influencer ring light to clip onto his laptop so he could run customer sales calls from 1:00 a.m. to 10:00 a.m. every morning in the dark.
Immediately following the batch, Max plunged into his first fundraising tour, lining up 80 investor meetings across a single ten-day stretch. Pitching both European and US venture capitalists highlighted stark cultural contrasts: while European investors tended to focus on risk and what could go wrong, American firms were focused on the upside of what could go right. The marathon culminated in a term sheet from Benchmark, negotiated right at partner Chetan Puttagunta’s desk. Reflecting on that whirlwind process, Max stresses that mastering storytelling is the CEO's most critical asset when attempting to capture venture attention and rally top talent.
[13:17](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=797s) Freezing Sales to Rebuild the Product
After securing their seed round down to the decimal point on an open Excel spreadsheet—locking in $9.51 million—Redpoint pre-empted Legora's Series A just three weeks later. Suddenly, the startup found itself with approximately $35 million in the bank and a team of only 10 people. The situation quickly became bizarre: in the month following the fundraise, Legora earned more money from bank interest on their capital than from customer revenue. Recognizing that becoming a de facto bank was an alarming sign, Max Junestrand and his co-founders walked into their very first board meeting alongside Chetan Puttagunta and Redpoint to make a high-stakes call: freezing their entire sales motion for six months.
When selling to enterprise law firms, software providers get exactly one chance to make an impression. If the platform lags or crashes under heavy Azure traffic, the relationship is effectively over. Junestrand realized they had to pause active selling to fundamentally re-engineer the software. That deliberate six-month freeze laid the technical groundwork that would subsequently ignite their historic growth curve, rocketing the company from $1 million to $100 million in ARR.
```mermaid
flowchart TD
accTitle: The Six-Month Sales Freeze
accDescr: Flowchart illustrating the decision-making process behind freezing sales to rebuild product reliability.
subgraph Capital ["Capital vs. Traction"]
A["$35M in Bank<br>(Seed + Series A)"] --> B["Interest Revenue > Customer ARR"]
B --> C{"Critical Board Decision"}
end
subgraph Strategy ["The Strategic Pivot"]
C -->|"Lawyers tolerate zero bugs/lag"| D["Freeze Sales Motion for 6 Months"]
D --> E["Rebuild Underlying Architecture"]
end
subgraph Outcome ["Hypergrowth Phase"]
E --> F["Launch Battle-Ready Platform"]
F --> G["Inflection Point:<br>$1M to $100M ARR"]
end
```
---
[15:18](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=918s) The Legora Product Manifesto and Expansion Beyond Sweden
Prior to the sales freeze, product strategy at the startup had suffered from runaway democracy. The entire team would vote on what to build next. Having "too many chefs in the kitchen" created a fragmented, unfocused product with far too many sprawling features. Compounding the challenge, the underlying technology was shifting beneath their feet—from foundational LLMs to emerging orchestration and agent frameworks like LangChain. Everything had to be rebuilt from scratch so the architecture could remain adaptable.
In October 2024, the team synthesized everything they had discovered into a single guiding document: the Legora Product Manifesto. At the time, the startup had 25 employees and $1.3 million in ARR, while key competitors were doing ten times that revenue with single-feature point solutions. Starting out in Sweden imposed a natural ceiling on enterprise scale; Y Combinator’s persistent early question had always been, "When will you move to the United States?" Grounded by the clarity of the manifesto, Legora leveraged its rebuilt multi-feature platform to out-compete point solutions and make the leap into the US market to win tier-one logos.
---
[17:56](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=1076s) High Trajectory Over Fancy Resumes: Building the Team
Transitioning from building software to building a real enterprise forced the founders to unlearn conventional Silicon Valley hiring instincts—especially chasing prestige logos on resumes. Junestrand realized that candidates with an impressive pedigree often represent a high "y-intercept" with a flat trajectory. In a business experiencing exponential scale, an individual whose skill trajectory is not rising aggressively will quickly struggle.
Instead of pedigree, Legora optimized for raw slope: intensely driven, hungry talent with massive growth potential.
- Legora’s top seller is a 23-year-old college dropout who had zero sales background, yet has personally closed over $10 million in ARR.
- To protect this high-output standard, Junestrand personally interviewed every non-engineering candidate up until the company reached roughly 500 people (and still interviews every director-level hire and above).
- The company codified three foundational cultural values: **L**ean in, **F**ight for excellence, and **G**row together—deliberately forming the acronym **LFG** ("Let's fucking go"). The mild profanity acts as an intentional self-selection mechanism, signaling immediate cultural intensity to prospective corporate executives.
---
[20:04](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=1204s) Countering the Law of Jante with "LFG" Culture and Extreme Ambition
Founding a hypergrowth company in Scandinavia requires confronting the deeply ingrained cultural dogma known as *Jantelagen* (the Law of Jante). The Nordic principle dictates that an individual should never presume they are special, superior, or more important than anyone else. While Junestrand acknowledges that the humility of Jante creates a flat, meritocratic environment where junior employees feel comfortable speaking up with the best ideas, it is fundamentally incompatible with enterprise hypergrowth. "It's very hard to build one of the fastest growing enterprise companies in the world if you think that you aren't somebody," he explains. To counteract this modesty, Legora blended Scandinavian egalitarianism with relentless US and Asian work intensity.
In a winner-take-most market where "everything else is losing," Legora embraced an unapologetic competitive posture. Junestrand compares their focus to professional swimmers who fix their eyes strictly straight down at their own lane rather than glancing sideways at rivals. While competing startups and the broader European tech ecosystem might prioritize work-life balance or afternoon *fika* (Swedish coffee and cinnamon bun breaks at 3:00 p.m.), Legora's culture is unapologetically built around an urgent drive to win.
---
[23:16](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=1396s) Blodsmak, Stockholm Onboarding, and What Actually Makes a Company
The company's intense mindset burst into public view after Junestrand used the Swedish idiom describing intense athletic exertion—waking up with the "taste of blood" (*smak av blod*) in your mouth—during an interview with European tech publication *Sifted*. Because the publication printed the phrase in English without cultural context, readers mocked the startup, joking that Legora was run by vampires or people who needed to floss better. Internally, the phrase transformed into a badge of honor: *blodsmak*, shorthand for working with fierce, unyielding drive.
To preserve this DNA as the company expanded across multiple continents, Legora instituted a rule requiring every global hire to complete their onboarding in person at the Stockholm headquarters. This centralized ritual produces an identical operational vibe across every international branch. That cohesion proved decisive when a massive US law firm was let down by a competitor that failed to deliver an automated document drafting tool based on term sheets. A US-based legal engineer from Legora immediately hopped on an overnight flight to Stockholm, spent a full week whiteboarding and coding side-by-side with the Swedish core engineering squad, solved the customer's problem, and flew back to close the deal.
Reflecting on his journey, Junestrand emphasizes that the glamorous milestones celebrated in venture capital—closing financing rounds, press releases, or signing high-rise leases in Manhattan—are not what builds an iconic company:
- True company building happens in unglamorous, low-oxygen, windowless rooms, on hurried phone calls on the way to the airport, or inside a 2:00 a.m. Slack channel frantically patching a production bug before a Monday morning enterprise demo.
- "You shouldn't wait around for those big moments. You have to love the hustle."
- Raised on an island in the Swedish archipelago in a school class of only ten students, Junestrand had initially planned a conventional corporate career at McKinsey, only to discover that authentic startup resilience comes from embracing the daily operational grind.
[26:55](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=1615s) Capturing the Internet Moment and Q&A Kickoff
Max wraps up his opening keynote by reflecting on the timing of Legora's launch. When GPT-3.5 arrived, the team did not hesitate; they recognized it immediately as "our generation's internet moment" and seized it. His closing message to founders in the room is simple and empowering: "You can just do things. Legora and myself is living proof of that." With the presentation concluded, the session transitions into a live fireside Q&A.
Max welcomes his close friend and Y Combinator partner, Gustav Alströmer, to the stage. Walking out to walk-up music, Gustav jokes that the two of them are practically becoming seasoned pros at doing these joint stage appearances. After trading warm compliments and thanking Max for returning to speak at Startup School, Gustav dives straight into the burning questions he frequently hears from early-stage founders looking at Legora's meteoric rise.
[27:55](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=1675s) Does Domain Expertise Still Matter?
Gustav points out a glaring paradox that puzzles many founders: Max and his two co-founders had no legal background whatsoever, yet they built what is widely regarded as the leading legal AI company in the world. When Gustav asks whether domain expertise simply does not matter anymore, Max shares a telling story about an early Swedish venture capital firm. The firm had been extremely bullish on leading Legora's pre-seed round, but ultimately backed out for one explicit reason: there were no lawyers on the founding team. Running into one of the partners at an airport recently, Max observed that the investor was still "very, very bitter" about passing. Legora became a painful object lesson for that firm that domain credentials are not a prerequisite for disruption.
According to Max, founders do not need native domain expertise; they need an aggressive, relentless "willingness to learn about the market." In Legora's early days, that meant deliberately exposing themselves to lawyers and spending every possible waking hour embedded with them. Max concedes that if someone is tackling deep technical fields like quantum computing or nuclear fusion, deep academic domain knowledge is essential. For enterprise software and legal workflows, however, the problem space was straightforward enough to absorb on the fly through intense proximity to real practitioners.
[29:14](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=1754s) Betting on Model Improvement and Building One Step Ahead
Gustav shifts the conversation to the dilemma of timing: how do founders find the confidence to build products in domains where underlying foundation models are not yet fully capable? In 2022 and 2023, the dominant industry orthodoxy insisted that domain-specific applications required heavy custom fine-tuning. Max recalls that giants like Bloomberg spent tens of millions of dollars attempting to train specialized models like BloombergGPT from scratch. Legora took the opposite stance, partly out of financial necessity—they lacked the capital to train proprietary base models—and partly out of deep conviction that frontier labs would relentlessly improve general foundation models over time.
Instead of fighting the underlying models or pouring capital into custom base weights, Legora decided to focus entirely on building the distribution and workflow layer that translates raw intelligence into concrete customer value. In the earliest days, the base models were not only technically borderline for legal precision, but they also lacked basic enterprise hygiene, such as private session handling and European data hosting. Max chuckles recalling their initial, rudimentary sales pitch: "We are like ChatGPT, but we are compliant in Europe." While he admits that was hardly a revolutionary pitch, and one OpenAI would eventually solve natively, it was enough to get their foot in the door. The core lesson is to build for today and just one step ahead, rather than waiting for an idealized future. By securing early customer trust, Legora positioned itself on an ascending ladder where every exponential capability jump from frontier labs immediately expands the platform's value. As Max notes, Legora has likely built only "1% of all the software that we will build over the company's history."
```mermaid
flowchart LR
accTitle: The Step-Ahead Value Flywheel
accDescr: Diagram illustrating how Legora leverages frontier model advancements by building an operational and compliance layer for customers.
subgraph FrontierLabs["Frontier Foundation Models"]
M1["Model Capability n"] -->|"Exponential Labs Advance"| M2["Model Capability n+1"]
end
[32:00](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=1920s) The Spectrum of Intelligence: Why Legal Demands Maximum Brainpower
Gustav asks how Max's view on model architecture and model neutrality has evolved amid the recent explosion of open-weight and proprietary models. A year and a half ago, only one or two frontier models were capable of powering Legora; today, founders face a sprawling menu of alternatives. Max explains that model selection depends entirely on the economics and risk profile of the vertical. In high-volume environments like customer support (such as Intercom's Fin bot, which charged around $1 per resolved ticket), platforms optimize aggressively for speed, low latency, and rock-bottom inference costs.
Legal workflows operate on inverted economics. Because lawyer hourly rates and human expertise cost hundreds or thousands of dollars, software token expenses are virtually negligible as a fraction of the total cost. When a top law firm handles high-stakes litigation, partners want to throw the "most brain" possible at the problem. Consequently, Legora's user base splits into two clear factions:
- **Maximum-Reasoning Advocates:** Users requesting deep, looping architectures that let heavy reasoning models run iterative checks for extended periods, unconcerned with high LLM token costs.
- **Cost-Conscious Pragmatists:** Users who prefer leaner, open-source models to run routine legal tasks and trim internal consumption bills.
[34:09](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=2049s) Building Your Own Evals and Legora Bench
Because customer needs diverge so widely, Max highlights evaluation as the ultimate proprietary muscle every AI startup must develop. Building rigorous internal evaluation systems is the critical superpower that enables intelligent multi-model routing across disparate tasks. To achieve this, Legora hired experienced lawyers into the company. While part of their responsibility was customer-facing, their primary mandate was constructing real-world legal test cases and edge cases against which Legora could continuously evaluate and benchmark model performance.
Max underscores that reliability is an existential operational hurdle. When an enterprise software provider powers several percentage points of the world's legal profession, downtime during critical filings or transactions is unacceptable. This dynamic led to the creation and recent public release of **Legora Bench**:
- **History and Release:** Kept strictly internal for three years, Legora Bench was publicly launched the prior week after previously serving as an internal head-to-head metric between OpenAI and Anthropic.
- **Surprise Findings:** In recent multi-model benchmarking across the expanded model landscape, xAI's Grok proved to be one of the top performers in legal reasoning, particularly when measured against inference cost. Legora had not yet incorporated xAI into its Data Processing Agreements (DPAs), preventing immediate rollout to enterprise clients, though they plan to add it.
- **Client Model Governance:** High-security enterprises like global investment banks and white-shoe law firms maintain strict vendor policies. While many welcome diverse US frontier models, they place hard prohibitions on deploying Chinese models within their infrastructure.
[36:29](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=2189s) When to Start a Startup and Lessons from the Dot-Com Crash
Gustav redirects the discussion to founder psychology and the question of timing. Many attendees at Startup School struggle with deciding when to leave comfortable, prestigious roles at AI research labs like Google DeepMind or management consultancies like McKinsey. Gustav asks what served as Max's personal catalyst to forgo corporate recruitment and leap directly into entrepreneurship.
Max explains that entrepreneurship was in his blood, though tempered by cautionary history. During the late-1990s dot-com boom, his father founded two venture-backed technology startups. Both companies eventually crashed to zero after raising excessive amounts of venture capital. Despite those outcomes—or perhaps because of the hard lessons learned from them—Max's father has served as his primary mentor and sounding board. The two speak nearly every single day or every other day to discuss business and life, providing Max with an anchored perspective on hype cycles, capital discipline, and the sheer stamina required to build a lasting company.
[37:29](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=2249s) Growing Up Around Startups, Gaming, and the Discomfort of Founding
Max Junestrand reflects on the early influences that shaped his drive, beginning with his father. Max used to walk home instead of taking a train or cab just so he could call his dad to chat. Inside the company, his father was affectionately dubbed their "senior adviser." During one of Legora's most critical early enterprise pitches, when the team was completely stretched for resources, Max's dad stepped in to build the pitch PowerPoint deck. Entrepreneurship was a constant presence in Max's childhood: his father had run two businesses that both went to zero before running a boat business out in the Stockholm archipelago. Growing up around those swings gave Max a persistent desire to prove himself in that arena.
That competitive drive was also honed through competitive gaming. Max admits he spent far more time playing *Dota 2* than attending school, viewing startup creation as the ultimate version of that competitive arena—a high-stakes game where you walk away victorious, defeated, or merely surviving. Before taking the leap, he believed he needed to understand the broader corporate world and joined McKinsey & Company, which he credits with teaching rigorous work ethic and how to work under pressure.
Founding Legora forced a dramatic personal evolution. Max describes himself as naturally introverted at the start, wanting only to write code and dreading customer conversations. Learning to fire an employee for the first time, pitch skeptical buyers, and lead a company forced him outside his comfort zone. He summarizes the experience with a core operating principle: the amount you learn is a direct function of the amount of discomfort you are willing to endure.
- Max's father built PowerPoint decks for major early enterprise client pitches when startup resources were thin.
- Max's background as an obsessive *Dota 2* player shaped his view of startups as the ultimate competitive arena.
- Prior to founding, Max completed an internship at McKinsey to absorb operational discipline and professional work ethic.
- "The amount of things you learn is a function of the amount of discomfort that you are willing to endure."
---
[38:57](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=2337s) The Pre-GPT Lull, the Copilot Scare, and Picking a Space
Looking back at the tech landscape immediately preceding the generative AI boom, Max recalls sitting down to brainstorm startup ideas in a stagnant environment. In the final years before large language models took off, most startup concepts felt uninspiring and incremental. The emergence of GPT fundamentally altered startup dynamics, handing nimble, fast-moving teams an enormous asymmetric advantage over lumbering tech incumbents.
When Microsoft announced Copilot for Office 365, the Legora team experienced a moment of genuine dread. Because corporate lawyers spend their entire working lives inside Microsoft Word and Outlook, an native AI assistant built directly into those tools looked like an existential threat that would render Legora obsolete overnight. Yet as Microsoft struggled with execution and enterprise quality, a massive opening emerged. That window proved that small teams obsessed with a single vertical could deliver vastly superior workflows.
```mermaid
flowchart LR
accTitle: Incumbent Threat vs Startup Agility
accDescr: How the Microsoft Copilot scare turned into an advantage through execution.
subgraph Incumbent["Big Tech Playbook"]
A["Microsoft Copilot Announced"] --> B["Word & Outlook Integration"]
B --> C["Execution Delays & Low Accuracy"]
end
subgraph Startup["Legora Strategy"]
D["Pick Legal + AI Space"] --> E["Endure Workflow Discomfort"]
E --> F["Deliver High-Accuracy ROI"]
end
C -.->|"Opens Enterprise Window"| F
```
Max contrasts two distinct philosophies for starting an enterprise software company:
1. **Picking a Specific Problem:** Identifying an exact workflow bottleneck, solving it with measurable ROI, and expanding outward.
2. **Picking an Entire Space:** Recognizing an inevitable macro shift—in Legora's case, that generative AI would transform legal work—marching aggressively into that domain, and uncovering the precise product needs along the way.
---
[41:41](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=2501s) How Competitiveness Shows Up at Legora
Competitiveness at Legora is an overt cultural cornerstone that self-selects throughout the hiring process. In the company’s infancy with only three founders, formal goal-setting was unnecessary; every day was simply about maximizing output. As the team expanded past 700 employees, coordination required structured monthly targets, which Max favors over slower quarterly plans.
Engineering culture at the company is intensely benchmark-driven. Product features such as their tabular contract review tool are openly stack-ranked against every competitor in the market. This drive produces unusual behaviors: during Sweden's traditional July holiday period, engineers taking time off in Stockholm ended up shipping extraordinary volumes of code simply because they relished having uninterrupted time to solve hard problems and beat rivals.
Crucially, Max emphasizes channeling that rivalry externally as a team sport:
- **Collective Wins and Losses:** Major commercial wins are celebrated across the entire company, while losses are collectively mourned rather than brushed aside.
- **Solution Mode vs. Blame Mode:** After a lost deal or setback, the organization immediately shifts into root-cause remediation to determine how to flip the customer or win the next account.
- **Managing the Front-Runner Shift:** For its first phase, Legora drew energy from chasing incumbent legal tech providers. As the company eclipsed its rivals, Max recognized the psychological challenge of becoming number one: the team must either identify a formidable new adversary or fixate on outperforming their own past performance, avoiding internal distraction and "side questing."
---
[45:04](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=2704s) How to Cultivate Radical Ambition
When asked whether ambition can be learned, Max argues that it is almost entirely a product of the peer group you choose. Throughout high school and his first two years of university, he describes himself as relatively lazy, coasting through classes while gaming because he lacked awareness of what was possible beyond his immediate social bubble. His trajectory shifted entirely when he surrounded himself with intensely driven friends in college, leading him to jump from zero internships to working eight different jobs in a single year.
Max draws a direct parallel to the Y Combinator batch experience, referencing Paul Graham's essays on peer environments: being dropped into a cohort of exceptionally capable, hardworking peers resets your baseline of normal effort. Inside Legora, that mutual peer pressure permeates the entire organization rather than operating top-down:
> "I don't feel like I'm the boss. I feel like I'm a peer in the team that is running the company. And, you know, our CFO sometimes challenges our marketing team to be more ambitious... We're all just so forward-leaning and it's just so fun."
Early on, Legora looked up to historic Swedish tech icons like Spotify and Klarna as northern stars. Max recalls the surreal realization when Legora's valuation overtook Klarna's, underscoring that despite their hypergrowth, the team still feels as though they have only completed the "zero to one" stage of what the company could become.
[48:08](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=2888s) Storytelling as the CEO's Ultimate Superpower
When asked what skills are becoming more or less valuable for college students and graduates entering today’s rapidly shifting startup landscape, Max Junestrand singles out an ability he had previously underappreciated: storytelling. For a founder and CEO, storytelling is not just marketing—it is the core mechanism that keeps the entire enterprise moving forward. A CEO must continually sell the story on multiple fronts, beginning with themselves: sustaining the grueling pace of building a high-growth company is nearly impossible if you do not deeply believe your own narrative. Beyond self-conviction, the founder must pitch prospective employees—now going toe-to-toe with frontier research labs like Anthropic—on why joining Legora will be a vastly superior career move. That same narrative power must then win over discerning investors and enterprise customers alike.
Reflecting on how one acquires this skill, Max admits he does not have a formal curriculum for it; his own ability likely came from heavy exposure to narrative media growing up, playing video games, and simply loving a well-told story. He emphasizes that students in high school or college should actively cultivate this talent, as it ultimately dictates whether talent, capital, and customers will rally behind a founder's vision.
[50:00](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=3000s) Teammate Psychology and the Superpower of Customer Iteration
Before diving into technical capabilities, Max shares a personal confession about collaboration. Growing up playing competitive volleyball, he was notoriously difficult to play with: whenever a teammate botched a serve, he would openly yell, "You suck! How could you miss that serve?" That abrasive instinct naturally backfired—it ruined the team atmosphere, destroyed camaraderie, and meant he didn't get invited back to play the next match. Learning that harsh lesson in high school forced him to completely overhaul how he communicates, works with others, and builds followership.
Turning to technical abilities, Max argues that sheer velocity—specifically how rapidly a team can ingest real customer feedback and ship solutions—remains the single most critical muscle for early-stage success:
- **Customer delight loops:** Even at Legora's current scale of roughly a thousand employees, Max will personally sit in on customer calls, hear an acute pain point, immediately paste it into the internal product Slack channel, and ask the team: "How quickly can we turn this around and delight the customer?"
- **Guarding against drift:** While this high-speed responsiveness can feel unconventional for a large enterprise, the team must carefully balance quick turnaround wins against the broader product roadmap without zigzagging off-course.
- **Out-maneuvering incumbents:** Agility and speed remain a startup’s definitive unfair advantage over sluggish market incumbents, meaning founders and early teams must double down on this superpower.
[52:05](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=3125s) Scaling Real Systems and the Shift to Proactive Agents
Addressing the shifting definition of "technical" skill in an era where AI can generate mountains of code, Max cautions that AI code generation is zero excuse for lacking core software engineering fundamentals. Legora actively recruits top-tier engineers—looking to hire around a hundred of them—because building robust, highly scaled architectures remains as demanding as ever. Legora spends millions of dollars on OCR and document parsing pipelines alone, requiring rigorous engineering to operate reliably at enterprise scale.
```mermaid
flowchart LR
accTitle: Evolution of Legal AI from Reactive to Proactive Workflows
accDescr: Diagram illustrating the shift from prompt-driven instructions to trigger-based background legal execution.
subgraph Reactive["Reactive Paradigm (Past)"]
A["User Prompt / Instructions"] --> B["Legora Agent"]
B --> C["Single Output"]
end
subgraph Proactive["Proactive Paradigm (Current)"]
D["Context / Triggers<br/>(New Contract / Data Room)"] --> E["Legora Background Agent"]
E --> F{"Escalation Required?"}
F -->|"No"| G["Auto-Execute Contract /<br/>Generate DD Report"]
F -->|"Yes"| H["Route to Human Lawyer"]
end
```
The core product frontier at Legora is shifting from reactive tools to proactive agents:
- **Reactive model (legacy):** The user provides explicit prompts or discrete instructions, waiting while the model completes that single assigned job.
- **Proactive model (modern):** Legora connects directly to live enterprise data streams. When a trigger occurs—such as a sales team receiving a third-party contract—a Legora agent spins up in parallel automatically. It assesses the text, executes the contract autonomously if clear, or escalates the edge case to an in-house attorney only when necessary.
- **Autonomous workflows:** Similarly, dropping an entire M&A data room into Legora prompts the agent to spontaneously organize files and compile comprehensive due diligence reports without waiting for step-by-step human prompts.
- **The leverage goal:** This proactive autonomy is the true lever allowing a single lawyer to match the output and impact of a ten-lawyer team.
[54:00](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=3240s) Mastering the Executive Hiring "Mini-Game" on Compressed Timelines
Having rocketed from zero to $100 million in ARR within 18 months, Max’s responsibilities have undergone constant metamorphosis. Referencing a concept popularized by the founder of Dropbox at Y Combinator, the startup journey consists of distinct "mini-games" that change as the company scales. The present mini-game—recruiting, vetting, and managing a world-class C-suite—is entirely unfamiliar territory for a first-time founder, yet the lessons learned from earlier stages provide the baseline qualifications.
Max emphasizes that surviving these transitions requires setting ego aside and prioritizing the company above all else:
- **Quarterly re-qualification:** Max regularly reminds his executive staff that both he and they must fundamentally re-qualify for their positions every single quarter. Running sales or engineering at $1 million ARR requires completely different instincts than leading at $150 million ARR.
- **The hyper-growth culture shock:** Most veteran software executives emerge from traditional enterprise SaaS, where the benchmark for elite performance was "triple, triple, double, double" or steady 40% year-over-year gains. At Legora, that pace is obsolete.
- **Compressing multi-year journeys into months:** For example, Legora's CFO, David, joined from another successful YC company that scaled from $30 million to $300 million ARR (and grew from 200 to 1,300 headcount) across four years. Legora is attempting that exact transformation inside a single year.
- **Ruthless discipline:** Founders navigating this intensity must become brutally effective at saying "no," leaning exclusively into areas where they possess unique competitive leverage.
[56:59](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=3419s) The Inside Story of Landing Jude Law
Arriving in Stockholm in late April, travelers were greeted by ubiquitous billboards and campaign ads for Legora featuring Hollywood star Jude Law. The interviewer brings up the campaign and asks how a Swedish enterprise AI company managed to secure the A-list actor as the public face of their brand.
The concept was born inside a brainstorming session with Legora's marketing agency. The initial premise played on courtroom drama cinema tropes: what if classic legal films—famous scenes like "You can't handle the truth!"—were reshot with the lawyers using Legora, resolving the central conflict and ending the movie in sixty seconds flat? That conversation led to hiring an actor, which sparked a linguistic pun: "Legora is like AI-powered law—what if we got *Jude Law* to be AI-powered?"
Executing the joke was another matter:
- Hollywood was gripped by intense anti-AI sentiment surrounding scriptwriting, likeness rights, and digital production tools.
- When Legora's team first pitched the actor's representatives, Jude Law's camp assumed the cold outreach from an unfamiliar Swedish AI company was completely unserious.
- Instead of backing down, Max leaned into a classic negotiation tactic passed down from his father: relentless nagging.
- After persistent, continuous follow-ups, Jude Law agreed to sign on and front the campaign, on one final condition...
[58:55](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=3535s) Bringing Hollywood to Legal Tech and Wrapping Up
Reflecting on high-impact storytelling and marketing, Max recounts an unconventional video production where the lead was given complete creative freedom to select his own scriptwriter and cinematographer. To everyone's surprise, he assembled an extraordinary crew, bringing in a writer-director from *Saturday Night Live* alongside the cinematographer from *Oppenheimer* to handle lighting and cinematography. The production team locked down the set, completely barring anyone from Legora from entering. After a few hours behind closed doors, they emerged with what Max describes as "magical productions" that turned out to be genuinely hilarious and exceptionally well-crafted.
Beyond being entertaining, the campaign fundamentally shifted public perception of Legora. It expanded the brand's reach well beyond the confines of the legal industry, driving brand recognition among people who have nothing to do with law. The talk concludes with Gustaf thanking Max for sharing his journey at Startup School, and Max expressing his gratitude to Gustaf and the audience.
- **Elite Production Crew:** The creative lead recruited an *SNL* script director and the cinematographer from *Oppenheimer* to shoot a commercial for an enterprise legal AI company.
- **Hands-Off Approach:** The Legora team was barred from entering the set during filming, trusting the creative talent completely to deliver the finished sketches.
- **Mainstream Brand Reach:** The resulting videos succeeded in taking Legora's reputation outside the niche legal sector, making the software recognized across the broader tech and business world.
## Notable quotes
> [00:07](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=7s) Legora is the agentic operating system for lawyers, and it handles complex legal work from start to finish so lawyers can achieve more than ever before. — Max Junestrand
> [00:07](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=7s) If Legora went away tomorrow, I'd just go back to coaching high school basketball.
> [06:09](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=369s) In law, you are not paid when things go right; you are punished when things go wrong. — Max Junestrand
> [07:22](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=442s) The day after, we did not work. But the day after that, we got back to building, and two months later we got accepted under a new name and with a different platform. We had done our homework. We had done the work. — Max Junestrand
> [20:04](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=1204s) It's very hard to build one of the fastest growing enterprise companies in the world if you think that you aren't somebody — Max Junestrand
> [23:16](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=1396s) You shouldn't wait around for those big moments. You have to love the hustle. — Max Junestrand
> [26:55](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=1615s) You can just do things. Legora and myself is living proof of that. — Max Junestrand
> [29:14](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=1754s) We are like ChatGPT, but we are compliant in Europe. — Max Junestrand
> [37:29](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=2249s) The amount of things you learn is a function of the amount of discomfort that you are willing to endure. — Max Junestrand
> [45:04](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=2704s) I don't feel like I'm the boss. I feel like I'm a peer in the team that is running the company. And, you know, our CFO sometimes challenges our marketing team to be more ambitious... We're all just so forward-leaning and it's just so fun. — Max Junestrand
> [50:00](https://www.youtube.com/watch?v=o0ORPbSEgd8&t=3000s) How quickly can we turn this around and delight the customer? — Max Junestrand
## Mentioned
Anthropic, Azure, Benchmark, BERT, Bloomberg, BloombergGPT, ChatGPT, Chetan Puttagunta, Dota 2, Dropbox, Google, Google DeepMind, Grok, Gustav Alströmer, Intercom, Jude Law, Judelica, Klarna, LangChain, Legora, Legora Bench, Mannheimer Swartling, Max Junestrand, McKinsey & Company, Microsoft Copilot, OpenAI, Oppenheimer, Paul Graham, Redpoint, Saturday Night Live, Sifted, Spotify, Tom Blomfield, xAI, Y Combinator
## Video description
Today, more than 3% of the world’s lawyers use Legora, and the company has grown from $1 million to $100 million in ARR since launching in October 2024.
At Startup School 2026, Legora co-founder and CEO Max Junestrand shares how they built one of the fastest-growing enterprise software companies in the world, from cold emailing lawyers and moving into a customer’s office to freezing sales for six months to rebuild the product. He explains why building a company is ultimately about people, how to create a culture that wants to win, and why founders have to learn to love the hustle.
Apply to Y Combinator: https://www.ycombinator.com/apply
Work at a startup: https://www.ycombinator.com/jobs
Chapters:
00:00 — Intro
01:25 — What Lawyers Actually Needed
03:15 — The Origin Story
06:09 — Moving Into a Law Firm
07:22 — The YC Rejection
11:11 — San Francisco
12:20 — 80 Investor Meetings in 10 Days
13:26 — Freezing Sales to Fix the Product
16:19 — The Legora Product Manifesto
17:56 — Unlearning the Fancy Resume Hire
20:21 — The Law of Jante Problem
24:13 — Stockholm Onboarding as Superpower
25:26 — What Actually Made the Company
27:55 — Does Domain Expertise Still Matter?
29:14 — Betting on Model Improvement
34:09 — Building Your Own Evals
36:29 — When Should You Start a Startup?
41:41 — How Competitiveness Shows Up at Legora
44:17 — What Happens When You're #1?
45:04 — How to Become More Ambitious
48:43 — Storytelling as the CEO Superpower
54:00 — Zero to $100M in 18 Months
Legora co-founder Max Junestrand argues that rapid domain immersion and extreme execution velocity outweigh native industry credentials when building vertical enterprise AI. Scaling the legal assistant from $1 million to $100 million in ARR required embedding directly with lawyers, freezing sales to rebuild product reliability, and rejecting corporate modesty in favor of an intense performance culture.
Overcoming Domain Deficits Through Extreme Immersion (3:16)
Founding Legora without a legal background initially led to an outright Y Combinator rejection when the team could not identify specific legal customer segments. Rather than finding a legally credentialed co-founder, Junestrand and his team spent months cold-emailing practicing attorneys, offering to pay their standard hourly billing rates just to interview them over lunch. They subsequently convinced Nordic law firm Mannheimer Swartling to let them move into a windowless interior conference room, writing code side by side with active practitioners.
Junestrand notes that while deep science verticals require academic specialization, enterprise software primarily demands an aggressive willingness to learn customer workflows firsthand. Because law firms operate in an environment where mistakes carry catastrophic professional penalties, lawyers hold near-zero tolerance for hallucinations. Embedding directly inside the firm allowed the founders to discover real operational friction points and build sufficient domain credibility to be accepted into YC two months after their initial rejection.
Engineering Reliability and Freezing Commercial Growth (13:17)
After securing a $9.51 million seed round led by Benchmark and a pre-empted Series A from Redpoint, Legora held $35 million in capital with a team of only ten employees. The company briefly earned more from bank interest than from operational software revenue. Facing fragmented feature sets born from internal democratic voting, Junestrand and his board made the counterintuitive decision to freeze the company's entire sales motion for six months.
Junestrand emphasizes that enterprise software vendors get only one opportunity to make an impression with institutional law firms; system crashes or latency under load permanently terminate accounts. During the sales pause, the engineering team codified the Legora Product Manifesto in October 2024, overhauling the underlying infrastructure from scratch to handle shifting agentic frameworks. This architectural stabilization allowed the company to out-compete single-feature point solutions and scale smoothly from $1 million to $100 million in ARR.
Model Neutrality, Proprietary Evals, and Proactive Agents (29:14)
Rather than spending tens of millions of dollars fine-tuning proprietary base models—a capital-intensive path Junestrand observes failed at projects like BloombergGPT—Legora chose to build exclusively on general foundation models, betting that frontier labs would continuously outpace vertical-specific models. To handle diverging enterprise demands for high-reasoning accuracy versus low-cost processing, Legora developed its own testing benchmark, Legora Bench, employing in-house attorneys to continuously evaluate model performance on real-world legal edge cases.
Junestrand projects that enterprise legal software is transitioning from reactive tools to proactive agents. Instead of waiting for prompt instructions from an attorney, background agents monitor enterprise data feeds, evaluate incoming agreements, execute straightforward contracts autonomously, and summarize complex M&A data rooms. Human intervention is reserved strictly for high-risk exceptions, multiplying individual attorney throughput.
Building a High-Slope, Performance-Driven Culture (17:56)
Scaling out of Sweden required actively dismantling *Jantelagen* (the Law of Jante), the Nordic cultural convention that discourages standing out or presuming personal superiority. To counter this, Legora instituted high-intensity operational values under the acronym LFG (Lean in, Fight for excellence, Grow together) alongside the Swedish athletic concept of *blodsmak* ("taste of blood"). Hiring explicitly prioritizes learning trajectory over corporate pedigree; for instance, Legora's top commercial performer is a 23-year-old college dropout who closed more than $10 million in ARR without prior sales experience.
To preserve cultural alignment as headcount surpassed 750 employees, all international hires must complete onboarding in Stockholm. Operationally, Junestrand treats executive roles as requiring quarterly re-qualification, as running a business at $100 million ARR demands fundamentally different capabilities than managing early cohorts. This aggressive stance is balanced with high-leverage storytelling, demonstrated by unconventional brand campaigns featuring Hollywood actor Jude Law that broadened company visibility beyond traditional legal circles.
With active users representing roughly 3% of the global legal profession, Junestrand estimates Legora has built only a fraction of its eventual software portfolio. The broader enterprise question remains whether vertical software providers can continuously re-qualify their architectures and leadership fast enough to stay ahead as foundational AI reasoning costs and capabilities shift beneath them.
Source quotes
[0:07] Max Junestrand: Legora is the agentic operating system for lawyers, and it handles complex legal work from start to finish so lawyers can achieve more than ever before.
[0:07] If Legora went away tomorrow, I'd just go back to coaching high school basketball.
[6:09] Max Junestrand: In law, you are not paid when things go right; you are punished when things go wrong.
[7:22] Max Junestrand: The day after, we did not work. But the day after that, we got back to building, and two months later we got accepted under a new name and with a different platform. We had done our homework. We had done the work.
[20:04] Max Junestrand: It's very hard to build one of the fastest growing enterprise companies in the world if you think that you aren't somebody
[23:16] Max Junestrand: You shouldn't wait around for those big moments. You have to love the hustle.
[26:55] Max Junestrand: You can just do things. Legora and myself is living proof of that.
[29:14] Max Junestrand: We are like ChatGPT, but we are compliant in Europe.
[37:29] Max Junestrand: The amount of things you learn is a function of the amount of discomfort that you are willing to endure.
[45:04] Max Junestrand: I don't feel like I'm the boss. I feel like I'm a peer in the team that is running the company. And, you know, our CFO sometimes challenges our marketing team to be more ambitious... We're all just so forward-leaning and it's just so fun.
[50:00] Max Junestrand: How quickly can we turn this around and delight the customer?
Original transcript
[0:07] This is a much warmer welcome than what
[0:11] we had coming into Y Combinator the
[0:14] first time. Legora's YC journey started
[0:18] with a rejection, but more on that story
[0:22] later.
[0:26] In YC they teach you something and it's
[0:28] called the two sentence description. It
[0:32] is describe your company in two
[0:34] sentences.
[0:36] Legora is the agentic operating system
[0:38] for lawyers and it handles complex legal
[0:41] work from start to finish so lawyers can
[0:44] achieve more than ever before. And over
[0:47] 3% of all the world's lawyers are now
[0:50] active users of Lora. You will learn
[0:54] more about this when you get accepted
[0:55] into YC.
[0:58] When we started looking at the legal
[1:00] industry, it felt like one of the
[1:03] biggest opportunities to apply large
[1:06] language models to solve real problems.
[1:10] And the software that we were up against
[1:12] looked like it had built in the '9s.
[1:16] As software engineers, we have been
[1:18] incredibly spoiled with great software
[1:21] because we love to build for each other
[1:24] and for ourselves. But in the legal
[1:26] industry, this is what the software used
[1:29] to look like and what we were up against
[1:31] when we started out.
[1:34] Now, Lor has grown into a global brand,
[1:37] putting celebrities like Jude Law at the
[1:40] New York Wall Street. And still I feel
[1:44] like we are only getting started. My
[1:47] most favorite Slack channel in Lagora is
[1:50] customer love. It is where our customers
[1:54] post things that they sort of truly feel
[1:57] like they couldn't have achieved without
[1:59] our system. And we mine many of our
[2:01] sales calls for quotes like these. And I
[2:03] wanted to share just a couple with you
[2:05] because I think at the end of the day,
[2:07] this is what it's all about.
[2:09] A parent asked me at one of the
[2:11] tournaments how I juggle work and all of
[2:14] the golf travel. One word, Lagora.
[2:18] Never has the path between an idea and
[2:21] execute been so short. Never, man. If
[2:25] Legora went away tomorrow, I just go
[2:27] back to coaching high school basketball.
[2:31] When Lora went into YC, we were
[2:34] questioned about the idea of even
[2:37] selling and working in the legal
[2:39] industry. It is such a conservative
[2:41] business that had never been sort of uh
[2:46] lenient to software before. But from the
[2:50] time that we went into GA of October
[2:52] 2024 until the last end of quarter,
[2:55] we've grown from 1 to 100 million in ARR
[2:58] and starting from just three engineers
[3:00] in Sweden to a company of over 750
[3:03] people all over the world. This is
[3:06] awesome. And the fact that we've gotten
[3:08] to do this starting from Europe, I think
[3:10] just adds another flare in that hat.
[3:16] But the Lora story almost didn't happen
[3:22] and it actually didn't start with me. In
[3:26] fact, it started almost like the great
[3:28] beginning of a joke. And so a lawyer, a
[3:33] physicist, an engineer, and a
[3:35] psychologist back in 2020,
[3:39] before GPT, before AI was cool, started
[3:42] a company called Judelica.
[3:45] And what they observed was that law
[3:49] school students were going into their
[3:51] internships basically to summarize court
[3:54] cases. And with the early models from
[3:57] Google called BERT, they started to
[3:59] explore what this space could be and
[4:02] what was possible to build.
[4:06] My story started in the Swedish
[4:08] archipelago
[4:10] at an island which looks something like
[4:12] this. and I met my two co-founders at a
[4:16] volleyball game.
[4:19] I think startup founder stories can come
[4:22] from many different places and this
[4:24] definitely wasn't one, you know, high
[4:26] odds uh of a place to start.
[4:30] But when I met August and SIGA, they
[4:32] showed me a demo of the product they had
[4:35] built. And our group chat actually
[4:38] looked exactly like this. They gave me a
[4:41] demo of the project and with GPT3.5
[4:46] they had built a very simple product
[4:49] that could explain what a stock option
[4:52] agreement really meant. And so we
[4:55] started with that and I said this is a
[4:58] super cool demo, a super cool project
[5:00] and my co-founder Sega said I'm glad you
[5:02] want to help out. And I ended up helping
[5:04] out a little bit more than just that.
[5:09] When GPT 3.5 came, that was the internet
[5:13] moment of our generation.
[5:16] I dropped out of college. I never
[5:19] finished my master thesis because the
[5:21] opportunity cost of not building had
[5:24] become too large. But when we started
[5:27] out, it wasn't obvious that we were
[5:29] going to be a success. And so to learn
[5:33] about what the legal industry was, what
[5:36] it meant, how lawyers actually worked,
[5:40] we came up with the ingenious plan of
[5:43] cold emailing lawyers on their emails
[5:46] that we could find on their websites and
[5:48] writing to them on LinkedIn asking for a
[5:51] lunch where we could learn more about
[5:53] their different practice areas. And we
[5:55] offered to pay their hourly fee to have
[5:58] lunch with us. And many of them took us
[6:01] up on that offer. But fortunately for
[6:03] us, many of them didn't make us pay for
[6:05] the hour and many of them even paid for
[6:07] the lunch.
[6:09] And once we had gotten, you know, our
[6:12] feet under ourselves, we approached one
[6:15] of the largest law firms in the Nordics
[6:17] named Manheimr Swartling. But just two
[6:21] years before that, their managing
[6:23] partner had gone on TV and said that AI
[6:27] back when they were starting to use it
[6:29] was really more artificial than
[6:32] intelligence. And so we had to work
[6:37] really hard to change the perception of
[6:41] what both technology and what AI could
[6:44] be in the area of law.
[6:47] In law, you are not paid when things go
[6:51] right, you are punished when things go
[6:53] wrong. And many of the initial AI
[6:56] solutions in the space had required
[6:59] immense amount of uh training. You had
[7:02] to sort of bring a lot of uh use cases
[7:04] and examples just to get very very
[7:07] little results. And when GPT 3.5 came,
[7:10] that really changed the story. And so
[7:12] with Manheimmer and Swartling, we ended
[7:15] up moving into uh into their offices and
[7:18] moving and working really close with
[7:19] them.
[7:22] And as I said in the beginning, the um
[7:24] the warm welcome here was quite
[7:26] different from the first time we
[7:29] interacted with YC. We applied in May of
[7:33] 2023
[7:35] with uh with a promise of being able to
[7:38] query all legal documents using large
[7:41] language models. And when we came to our
[7:44] interview,
[7:45] one of the first questions that we got
[7:48] asked was what type of lawyers are you
[7:52] serving? And you know, not very
[7:55] knowledgeable about the legal space yet.
[7:58] Our response was, "What do you mean? Are
[8:01] there different type of lawyers?" And
[8:04] that did not land very well with the YC
[8:06] partners at the time. And so I actually
[8:09] remember very painfully um that Tom
[8:12] Bloomfield started laughing in the
[8:14] interview when we gave that response and
[8:17] we knew that we were cooked.
[8:21] But that also gave us the perseverance
[8:24] and the
[8:26] um the drive to continue. And so with a
[8:30] lot of let down um the day after we did
[8:33] not work but the day after that we got
[8:35] back to building and two months later we
[8:39] got accepted under a new name and with a
[8:43] different platform. We had done our
[8:45] homework. We had done the work and from
[8:50] Sweden the idea of getting accepted into
[8:54] Y Combinator felt like we were going to
[8:58] Mount Olympus. We were going to dine
[9:02] with the gods and we were going to, you
[9:04] know, get to work with other startup
[9:06] founders who came from all of the great
[9:08] tech companies that we knew of. And once
[9:11] we got to Y Combinator, we realized that
[9:15] we actually knew a lot more than we
[9:17] thought we did. And this is one of my
[9:19] favorite pictures. And it is the
[9:22] screenshot I took uh after we did the
[9:25] video call after our second YC interview
[9:29] when we knew that things had gone a lot
[9:32] better than the first time.
[9:36] So after we got accepted into Y
[9:39] Combinator, we moved into this law firm
[9:42] I mentioned earlier. Manheimer
[9:44] Schwartley was the biggest law firm in
[9:46] the Nordics, but they had very uh sort
[9:50] of no real clue about how to work with
[9:53] software and how to work with
[9:55] technology.
[9:56] And we ended up getting a conference
[9:59] room with no real windows
[10:02] where the AC would turn off at about
[10:05] 5:00 p.m., but it was really close to
[10:08] the Coke fridge. And so at about 6 p.m.
[10:12] every day, one of the engineers would go
[10:14] up, grab the door, and start waving it
[10:16] back and forth to get more oxygen into
[10:18] the room. And those conference chairs
[10:22] still made an imprint on all of our
[10:25] backs. I think 3 years later
[10:28] and me in the car there with two more
[10:31] screens is when we make the move from
[10:33] the conf from the conference uh room of
[10:35] a law firm to our first real office.
[10:39] And I think one of the key takeaways
[10:41] from this entire experience is that
[10:43] first off, we quickly learned not to
[10:46] take no for an answer.
[10:49] But also the power of simply reaching
[10:52] out and asking for help. I think one big
[10:57] lesson from these first three years of
[10:59] building Legora has been that it is very
[11:01] powerful to be a person and to be a
[11:04] company that others want to see succeed
[11:07] and that others want to help.
[11:11] And so we came to San Francisco, we got
[11:16] a room uh at an Airbnb up in Bernal
[11:18] Heights and we started building.
[11:22] And
[11:24] during YC, we grew from zero to a
[11:28] million dollars in ARR.
[11:30] And
[11:32] we also learned the hard way that
[11:34] working across San Francisco and Europe
[11:37] took a big toll on the team. I couldn't
[11:40] find a picture of this, but I bought a
[11:43] influencer ring light that I put on my
[11:46] laptop. And the reason I had that ring
[11:49] light was because I was doing sales
[11:51] calls between 1:00 a.m. in the morning
[11:54] to 10:00 a.m. in the morning every
[11:56] single day in San Francisco to Europe
[11:59] because that was where our initial
[12:01] initial customer base was. And after a
[12:06] rocket trajectory during YC, which now
[12:09] two years later is slow compared to what
[12:12] some of the companies are doing, we set
[12:15] off to fundra. And this was my first
[12:18] time fundraising.
[12:20] I had no idea what to expect, but we had
[12:23] lined up 80 investor meetings in a week
[12:26] and a half. And we had European
[12:29] investors, American investors. And
[12:34] the main takeaway from that experience
[12:36] for me was that you need to become a
[12:39] really good storyteller
[12:42] in order to drive interest and to get
[12:44] people on your team.
[12:46] It was also a very different experience
[12:49] talking to some of the European
[12:50] investors versus some of the American
[12:52] investors.
[12:54] I feel like in the US we think more
[12:56] about what can go right rather than what
[13:00] could possibly go wrong. And we ended up
[13:03] working with a venture firm called
[13:05] Benchmark. This is a picture of Chaan,
[13:08] our partner, um when we had signed the
[13:11] term sheet. And I remember negotiating
[13:13] that term sheet on that um on his desk
[13:17] with a computer opened going on decimals
[13:22] in the Excel to determine the exact
[13:24] number of of shares and they ended up
[13:27] investing $9.51
[13:30] million.
[13:32] Now, following that investment,
[13:37] Redpoint pre-letter series A just three
[13:39] weeks later, and
[13:42] we started to run into a challenge.
[13:45] We had about $35 million on the bank. We
[13:50] were 10 people in the team.
[13:53] And there was actually a month following
[13:55] that that we made more money from
[13:58] interest rates on those 35 million than
[14:02] we did from customers.
[14:04] And that is not a very good sign when
[14:06] you have become a bank. And going into
[14:10] our first board meeting, we had Chathan
[14:13] and we had Redpoint and it was me and my
[14:15] co-founders. And we made a very hard
[14:18] decision, which was to freeze our sales
[14:22] motion. Because when you work with
[14:25] lawyers, you only really get one chance
[14:28] to get it right.
[14:30] If you show up and the product doesn't
[14:33] work or if the
[14:37] um you know sort of lag in the system is
[14:40] too high or if the system goes down when
[14:43] there's too much traffic on your ashure
[14:45] instance you are toast. And after that
[14:50] six-month sales sales freeze was when we
[14:52] really started ripping. And that's where
[14:54] you see that curve from 1 million to 100
[14:57] million really starting. And what
[15:00] happened at the start of that
[15:03] was, you know, turning from a small
[15:07] startup looking for PMF to really
[15:11] establishing what our business and what
[15:14] our product was going to be.
[15:18] In the very very early days at Leia, so
[15:21] even Pillegora,
[15:24] the way that we would decide what to
[15:25] build was by voting. We would make
[15:29] democratic votes in the entire team. And
[15:34] for anyone who has built software
[15:35] before, you know that if you have too
[15:37] many chefs in the kitchen, that
[15:40] typically does not make one very good
[15:42] dish. And that was exactly what was
[15:44] going on. We were working on too many
[15:47] features.
[15:48] We had to rebuild everything for the
[15:51] product launch that we were going to
[15:52] have after the summer, after the sales
[15:54] freeze. And we had to build a platform
[15:58] where it was adaptable to foundations
[16:01] that were constantly changing both with
[16:04] the underlying models but also with the
[16:06] frameworks that we were using to build
[16:08] agentic workflows like lang chain etc.
[16:11] And so in October of 2024,
[16:14] we wrote down what we would call the
[16:16] Leia product manifesto. This was
[16:19] basically gathering everything we had
[16:21] learned, putting it into one very simple
[16:24] document that we shared with the entire
[16:27] 25 uh strong person team back then and
[16:30] that we would rally the troops around.
[16:33] At the time, we were doing about $1.3
[16:36] million in annual reoccurring revenue,
[16:39] and many of our competitors were doing
[16:42] 10 times that
[16:44] with products that only had one of these
[16:47] features. And I also think that's a
[16:50] function of having started in Sweden.
[16:54] The market is not big enough to house a
[16:57] real unicorn or a decorn or something
[17:00] even bigger than that. And so one of the
[17:02] earliest questions we got from YC was
[17:04] when will you move to the United States?
[17:07] When will you make the jump? And it was
[17:10] off the back of this product refocus
[17:13] that we
[17:15] were able to not only compete out the
[17:17] competition on product but build enough
[17:20] momentum to make the jump over to the US
[17:22] and start to compete for the biggest
[17:24] logos in our markets. And I think as as
[17:28] engineers and as tech people, we often
[17:31] overemphasize the reliance on product
[17:34] and on the tech. But if there's anything
[17:37] I've learned in these past three years,
[17:40] it's that it's all about the people.
[17:44] And building product is one thing, but
[17:46] building a company is a very different
[17:49] thing. And we made many early mistakes
[17:53] around this.
[17:56] One of the hiring patterns that we had
[17:58] to unlearn was looking for fancy logos
[18:03] on resumeumés or what we like to call y
[18:06] inter like y intercept. If you think
[18:09] about somebody's skill curve, it might
[18:12] start out really high, but if they don't
[18:14] have a good trajectory upwards, they are
[18:16] going to have a really hard time working
[18:19] in a company that is scaling
[18:21] exponentially.
[18:23] And so instead, we started to look for
[18:25] people like us who wanted to work
[18:28] insanely hard with a very high growth
[18:31] potential. And we doubled down on that
[18:33] talent over and over again.
[18:37] Our top seller today is 23 years old and
[18:42] he sold over more than $10 million worth
[18:45] of Legora. And he had no sales
[18:48] background. He jumped out of university
[18:52] and by continuously doubling down on
[18:54] that type of talent, I think we have
[18:56] built a very unique culture at Legora.
[19:00] And one of those things has been about
[19:02] bringing and building cultural fit.
[19:07] Up until the point where we were around
[19:09] 500 people, I interviewed every single
[19:12] candidate outside of engineering.
[19:15] Now I interview every director and
[19:17] upwards. But what we have done is we
[19:20] have set the cultural foundation in the
[19:23] business where
[19:26] it self- selects for itself.
[19:29] We have three values at Lora.
[19:32] Lean in, fight for excellence, and grow
[19:35] together. And together they make LFG.
[19:38] Let's go. Um
[19:42] that also sends a signal to leaders and
[19:45] other and others who join the company
[19:47] who are coming from more perhaps
[19:49] established backgrounds where joining a
[19:52] company where the values um includes
[19:56] profanity quickly sort of
[20:00] tells them what this is about.
[20:04] Another very complex cultural thing
[20:07] starting a company in Scandinavia
[20:10] is something called Yantan or the law of
[20:15] yante.
[20:16] This is um very foreign to our American
[20:20] friends.
[20:22] But in Swedish culture this basically
[20:24] means that you should not think that you
[20:28] are somebody or you are not more
[20:31] important than anybody else.
[20:34] and your ideas are not better than
[20:37] anybody else's.
[20:39] And I think a part of this
[20:44] humility is good and it supports a
[20:49] culture where the best ideas win and
[20:53] where people earlier in their careers
[20:56] feel empowered to speak up.
[21:00] But it's very hard to build one of the
[21:04] fastest growing enterprise companies in
[21:06] the world if you think that you aren't
[21:08] somebody or if you don't think that you
[21:10] are better than anybody else. And so we
[21:14] have had to really create a a nice
[21:16] cocktail of US, European and Asian
[21:21] culture all in one to create a global
[21:24] company that is legor today.
[21:27] And so I really think that building a
[21:30] strong company culture is the best
[21:33] guarantee to attract and keep the best
[21:37] people.
[21:40] Another way that company culture gets
[21:43] expressed at Lora
[21:45] is through articles like this one that
[21:48] ended up in sifted.
[21:51] For us
[21:53] there is only winning. Everything else
[21:57] is losing in a winner takes all market
[22:00] or winner takes most market and the
[22:03] company has to run
[22:07] like there is no place for number two.
[22:11] I think it actually would be fair to say
[22:13] that when Legora was founded, it really
[22:16] had no reason to exist. We were one of
[22:19] many legal AI companies.
[22:22] But
[22:24] because of this mentality and because of
[22:27] not feeling like we're safe even though
[22:30] we have achieved extraordinary numbers
[22:32] by any normal measures, we continue
[22:35] acting like professional swimmers who
[22:38] are looking down in our lane while the
[22:41] competition is looking sideways at what
[22:43] we're doing. And at Lora we have had to
[22:46] build a culture to really support that
[22:49] ambition.
[22:51] So starting you know years behind some
[22:54] of our biggest competition and
[22:57] having to build this intensity in a
[23:01] country where most people want to go for
[23:04] fica at 300 p.m. which means having a
[23:07] cinnamon bun and a coffee or you know go
[23:10] home at 5. Um, one of the ways that that
[23:14] has been done is
[23:16] to
[23:18] create cultural uh, values and cultural
[23:23] moments that really distinguish us from
[23:26] many others. And so in Swedish there is
[23:29] a saying um, you can wake up with a
[23:31] taste of blood because you're so excited
[23:33] about something. and I was doing an
[23:35] article in Swedish and I used that
[23:37] saying and I didn't know that the uh
[23:40] interviewer was going to release that
[23:42] article in English and so when this came
[23:44] out it got lots of fun reactions. Uh one
[23:47] of them was is Legora made up of
[23:49] vampires. Uh the second one was uh you
[23:53] guys need to floss better. um many good
[23:56] ideas, but this has now turned into the
[23:59] word blue smok internally, which means
[24:02] that and we just keep going at it. And I
[24:04] think part of having our HQ in Stockholm
[24:09] has worked to help us keep this.
[24:13] Everybody globally from the company
[24:15] makes their onboarding in Stockholm,
[24:18] which is a lot nicer in summer than in
[24:21] the winter. But that has created the
[24:25] same vibe in any Legora office
[24:28] regardless of where you walk in all over
[24:30] the world. And I think one great example
[24:33] of this was we had a a a very big law
[24:37] firm in the US that our competition was
[24:41] working with. But that law firm had a
[24:45] specific problem around being able to
[24:47] draft certain types of documents based
[24:50] on incoming term sheets. And our
[24:53] competition had promised that they were
[24:55] going to solve that problem for them.
[24:57] And they hadn't. And so one of our
[25:00] US-based engineers, legal engineers,
[25:02] lawyers, learned about this use case,
[25:05] got on a flight to Stockholm, spent a
[25:08] week with our engineers, solved the
[25:10] problem in Sweden, and then went back to
[25:12] the US and delivered it to the customer.
[25:15] And I think that um Swedish base has
[25:19] become one of Legora's real superpowers.
[25:26] And so to round things off before we
[25:28] jump into the Q&A,
[25:30] I'm sharing this stage this weekend with
[25:34] people who have built things at a scale
[25:36] that I haven't yet gotten close to. And
[25:41] so I will leave many of the big lessons
[25:43] for them. But what I can tell you is
[25:46] that three years in
[25:50] is a little bit smaller than that. Most
[25:52] of what actually mattered in the company
[25:54] and in Lagora so far did not revolve
[25:58] around signing a big client or closing a
[26:03] new round of financing or open a new big
[26:05] office in Manhattan. It happened in, you
[26:09] know, a windowless room without much
[26:11] oxygen or on a call on our way to the
[26:15] airport, a Slack channel at 2:00 a.m.
[26:18] trying to fix a bug before a big
[26:20] presentation on Monday. And nobody puts
[26:23] that in a pitch deck, but that is what
[26:25] makes the company. And
[26:29] you shouldn't wait around for those big
[26:31] moments. You have to love the hustle.
[26:33] And
[26:37] I think if I can leave you with
[26:38] anything, it's that even though we
[26:41] started in a small law firm in Sweden, I
[26:44] was born in the Swedish archipelago with
[26:47] a class of 10 other people, I had I
[26:50] thought I had a big plan for my life and
[26:52] I I was going to uh go to Mckenzie after
[26:55] school. But when GPT3.5 dropped in our
[26:59] knees, we truly made that into our thing
[27:02] and we captured what I believe to be our
[27:05] generation's internet moment. And so you
[27:07] can just do things. Um, Legora and
[27:10] myself is living proof of that.
[27:14] So with that, we're going to jump to Q&A
[27:17] and I want to invite a very good friend,
[27:19] our partner from Y Combinator, Gustav
[27:22] Armstr,
[27:28] [music]
[27:33] [music]
[27:34] we're really becoming professionals
[27:36] [singing] at this now. This is not the
[27:38] first time we're doing [music] this.
[27:38] >> No, it's great.
[27:40] >> It's good to see you.
[27:41] >> You, too. It's good to see you.
[27:43] >> Um, thanks for the talk. That was
[27:45] awesome.
[27:46] >> Really good.
[27:47] >> Thank you.
[27:47] >> And always thank you for coming back and
[27:49] speaking to YC and to to founders here
[27:52] at Startup School.
[27:53] >> Of course.
[27:54] >> To be back.
[27:55] >> I want to ask the first question which
[27:56] is um one that I've gotten from a lot of
[27:58] founders who ask about you, which is you
[28:01] guys are three founders or were three
[28:03] founders who were not lawyers.
[28:04] >> Yeah.
[28:06] >> Uh and you started the best legal AI
[28:08] company in the world. Does domain
[28:10] expertise not matter that much anymore?
[28:12] >> So there's actually a story of a Swedish
[28:16] VC who was very bullish on doing the
[28:18] preede of Leia.
[28:20] >> Yeah.
[28:20] >> But they ended up not doing it because
[28:23] we did not have any lawyers in the team
[28:25] and I met them at the airport. I met one
[28:28] of the partners from there at the
[28:29] airport quite recently and they were
[28:31] very very bitter and Leia or Lora turned
[28:35] out to be the lesson for them that
[28:37] perhaps domain expertise is not what you
[28:40] need to succeed. I think that you need a
[28:42] willingness to learn about the market
[28:45] which we did very very early by you know
[28:49] exposing ourselves and spending lots of
[28:52] time with lawyers like as much as we
[28:53] possibly could.
[28:54] >> Yeah. But uh I don't think you need
[28:56] domain expertise. It probably you know
[28:59] dependent on on the market that you're
[29:00] going after. Like maybe if you're
[29:02] building in quantum computing or in um
[29:05] fusion that's a good idea but uh legal
[29:07] was easy enough for us to pick up uh as
[29:10] we went along.
[29:12] >> Um
[29:14] I spoke to some founders yesterday and
[29:16] we spoke about sort of like the next
[29:17] categories where the LMS are not
[29:20] sufficiently good yet but they will be.
[29:22] And it made me think of what you just
[29:24] said when you were toying around with
[29:25] Bard in the early days. Um,
[29:29] what would you what gave you the
[29:31] confidence to build a legal AI product
[29:33] on a model that wasn't it wasn't good
[29:35] enough? It was like good but not good
[29:36] enough. And there's many other founders
[29:38] probably in this audience who are
[29:40] thinking about the same problem but in a
[29:41] different domain maybe like I don't know
[29:43] mechanical design or some some some
[29:45] other part of um somewhere where the
[29:48] models are just not good enough.
[29:50] So I I think the sort of tribal
[29:53] knowledge when we got started was that
[29:55] uh you have to fine-tune a model.
[29:57] >> Yeah.
[29:57] >> Right. In 2023 2022 that was really like
[30:00] the name of the game. I even remember I
[30:02] think it was Bloomberg who spent you
[30:05] know millions and millions and millions
[30:07] of dollars building like a Bloomberg law
[30:09] model. Our view was partly because we
[30:13] didn't have enough money and partly
[30:14] because we truly believe that to be
[30:16] right um you know the models will keep
[30:19] improving right like I'm sure Sam is
[30:22] going to come up on stage and say that
[30:23] later today.
[30:24] >> Yes.
[30:24] >> And so by just betting that the models
[30:28] will keep improving and what you should
[30:31] be focused on is how can you deliver
[30:33] that the value that the models generate
[30:35] to your market. That was the crux for
[30:38] us. um even with the first generation of
[30:40] of chat GPT that was unusable in law
[30:45] partly because the model wasn't good
[30:47] enough uh but partly because it actually
[30:49] didn't support um you know private
[30:52] conversations European data hosting I
[30:56] remember the first sales I ever did we
[30:59] basically said we are like chat GPT but
[31:02] we are compliant in Europe like that was
[31:05] the pitch h that was not a very strong
[31:08] pitch Um, and you know, clearly ChachiP
[31:10] would figure out how to do that later
[31:11] on, but at the time it was good enough.
[31:14] And so I think we recognized that you
[31:16] don't have to build for the world over
[31:19] here like you need to build for the
[31:20] world today and maybe like one step
[31:22] ahead. Yeah.
[31:23] >> And it's kind of like this ladder where
[31:27] uh you should maximize the opportunity
[31:29] now. make sure that you get really good
[31:31] relationships with your customers and so
[31:33] that you can also have that conversation
[31:35] with them because if everybody's betting
[31:37] on this you know exponential uplift in
[31:40] model capability uh the Lora platform
[31:43] will continue delivering more and more
[31:45] value
[31:46] >> I think that we have built 1% of all the
[31:49] software that we will build over the
[31:51] company's history and
[31:53] >> probably the the product will look very
[31:56] different from what it what it does
[31:58] today a few years down the line.
[32:00] >> Yeah. Um, a lot of news on models this
[32:03] week or last two weeks.
[32:05] >> Um,
[32:05] >> it's going to be like a great episode
[32:07] for whoever makes the documentary.
[32:08] >> I'm hoping that someone is making a
[32:10] documentary right now about everything
[32:12] that's going on. I'm not sure if someone
[32:13] is, but I hope they are. Um, Open Weight
[32:17] Small is uh very much um the topic right
[32:21] now. And um when we spoke u on stage a
[32:25] couple months ago, you talked about that
[32:28] um you're not attached to one specific
[32:30] model. You can work with many different
[32:31] models.
[32:32] >> Have um have you updated your view based
[32:35] on this week? Um but like how do you
[32:37] think about so like I'm sure there was a
[32:39] moment like a year and a half ago when
[32:41] it seemed like there was just one or two
[32:42] models that were really sufficient to do
[32:44] to power legor and now there seemed like
[32:45] a lot more.
[32:46] >> Yes. Which I think will be great. Yeah.
[32:48] And and I mean you know clearly there
[32:51] will be uh applications of different
[32:54] models in different use cases and so if
[32:57] you take customer support um you're
[33:00] optimizing for you know speed of
[33:02] turnaround um you know latency to the
[33:04] customer and cost on you know solving a
[33:08] particular ticket. Um I think Finn used
[33:11] to charge like $1 per you know solved
[33:14] customer ticket. In law, you actually
[33:18] want the you know most amount of
[33:20] intelligence quite often because the
[33:23] fraction of token spend or software
[33:26] spend compared to like you know human
[33:29] expertise applied to the problem is
[33:31] really tiny.
[33:33] If you're solving you know complex
[33:35] litigation, you're going to want to
[33:37] throw the most brain that you can on
[33:40] that problem. And so we have really sort
[33:42] of two different camps. Like one group
[33:45] of our users are asking for the ability
[33:48] to loop really complex models to to work
[33:53] on problems for a long period of time
[33:54] like racking up big LLM costs and
[33:57] another group of our users are saying
[33:59] you know can we get access to open
[34:00] source uh you know that is going to be
[34:02] cheaper on our consumption and I think
[34:04] the the answer is like somewhere in
[34:06] between. Mhm.
[34:07] >> Um
[34:09] I think ultimately uh one of the core
[34:11] IPs and muscles that I encourage as many
[34:15] of you as possible to build is uh the
[34:18] ability to evalu
[34:21] use cases because that is the superpower
[34:23] that then allows you to uh route things
[34:26] effectively. Mhm.
[34:28] >> We did a lot of that early on because we
[34:31] hired a lot of lawyers into Lora
[34:33] >> and we made part of their job customerf
[34:35] facing but part of their job was also to
[34:38] build out use cases that we would throw
[34:40] our evals on and the the frontier of
[34:44] like you know cost uh intelligence and
[34:47] where that sort of uh frontier lies you
[34:50] know yet to be seen. I think there's
[34:53] also a compute problem where when we
[34:56] lock in big contracts with the uh with
[34:59] the labs and with our compute providers
[35:01] that is actually a huge thing. We cannot
[35:04] have our system go down when you know a
[35:08] a number of percentage points of all the
[35:09] lawyers in the world are working with it
[35:12] and their clients rely on it. So
[35:14] >> and and are there specific benchmarks
[35:15] you look at for how um I'm sure you are
[35:18] basically
[35:18] >> well we we look at the Lora bench
[35:22] >> so we actually announced and released
[35:23] that on Friday last week and it has been
[35:27] that has been work for for the past 3
[35:29] years and we've kept that uh internal up
[35:32] until Friday and the reason for that was
[35:34] it was basically open AI or or um or the
[35:37] anthropic models and so it wasn't like
[35:39] that interesting to publish benchmarks
[35:41] on
[35:42] >> and we we would only make those two
[35:44] models available in our system and the
[35:46] user could pick. Now the smoo board of
[35:50] available options is a lot larger and
[35:53] actually we found to our surprise that
[35:55] SpaceX and Grock was one of the best
[35:57] performant models especially given the
[35:59] cost on our benchmarks
[36:01] >> and we don't even have a a um have them
[36:05] on our data processing agreement and so
[36:08] we actually can't yet offer them to our
[36:10] customers but now we will start to. And
[36:12] do you see your customers having having
[36:14] strong opinions about which models they
[36:15] want to use or is it sort of like they
[36:17] just want the best whatever is the best.
[36:18] >> Some of them have they have a strong
[36:20] especially like banks um you know big
[36:23] law firms have a they don't want Chinese
[36:27] models.
[36:27] >> Yeah. Makes sense.
[36:29] >> Um so
[36:32] I want to go back to just a little bit
[36:33] earlier like when you decided you want
[36:35] to build a startup. A lot of people in
[36:36] the audience here I I I've had two
[36:38] dinners in the last two days with with
[36:40] attendees at at Startup School. we
[36:41] talked about when should you start a
[36:43] startup? People are working at DeepMind,
[36:45] people working at internships or jobs
[36:47] right now. Often you're one or two years
[36:48] into it. Um what would you say was the
[36:53] trigger for you to say I'm just going to
[36:54] do this and not do Mckenzie or the other
[36:56] options that you had?
[36:58] >> So um my my dad had two companies uh
[37:01] during the com boom uh both of which
[37:05] went to zero after raising too much
[37:08] venture capital. Uh so maybe some
[37:11] >> Has he been a good mentor for you?
[37:13] >> Yes. Yeah, absolutely. Um and
[37:17] >> how often do you speak about
[37:18] >> Oh, we speak probably every day or every
[37:20] other day.
[37:21] >> Great. Yeah, about lots of stuff. Um
[37:24] >> I used to now I'm like too tired to walk
[37:27] home often. So I [laughter] would like
[37:29] take the train or like take a cab, but I
[37:31] used to walk home then I would call him
[37:33] and that would be a lot of fun. And um
[37:36] >> sometimes we call him senior adviser. Uh
[37:38] we have actually one of our biggest
[37:40] customer pitches. Um we we were
[37:44] stretched for resources. So he came in
[37:46] and did the PowerPoint for for that
[37:48] client.
[37:49] >> He knew everything at this point.
[37:50] >> Yeah. Yeah. He knows most most of it. Um
[37:54] so he had two companies in the both went
[37:57] to zero and then he had a boat business
[37:59] in the archipelago when I grew up. And
[38:01] so, uh, I've always been surrounded by
[38:04] entrepreneurship and,
[38:07] um, I I always felt like I wanted to
[38:10] prove myself in that arena. I'm very
[38:13] competitive. I used to play video games.
[38:14] I used to play Dota 2, um, like more
[38:17] than I went to school. Um, and then I
[38:20] think building a company is like the
[38:22] optimal like it's the it's the biggest
[38:24] arena that you can enter and you'll
[38:26] either leave victorious or you'll leave
[38:28] defeated or you'll be okay. And
[38:32] I was very um decided in that
[38:38] I want I I should probably learn more
[38:41] about the world, which I thought
[38:42] Mckenzie was going to be a great place
[38:44] to start at, which I still think it is.
[38:46] Um I think it really teaches you like
[38:49] how to work. uh you learn work ethic
[38:52] there but I did an internship and so I
[38:54] think I I like got a bit of that even
[38:56] during my studies
[38:57] >> and then we had this like pivotal moment
[38:59] with GPT and so we were talking about
[39:02] this like you weren't at as excited
[39:04] about investing a few years back like
[39:07] prel because there wasn't a lot of
[39:09] >> there wasn't a lot going on like like I
[39:11] think the the last year or two before co
[39:13] it was not a lot of new ideas
[39:16] >> right and I remember sitting down preGPT
[39:18] like here are all the startup ideas I
[39:20] can think of, most of them were pretty
[39:21] boring. I I don't think most of them
[39:23] would have worked out.
[39:24] >> Yep. Yep.
[39:24] >> Um and then like small companies got a
[39:28] really big uh advantage versus big
[39:31] companies.
[39:31] >> And I mean I think you saw this in in
[39:33] just like the way that Microsoft would
[39:35] build co-pilots. Like it it didn't work
[39:37] for a really long time. Yeah.
[39:39] >> And I remember when that came out and we
[39:41] were like, "Oh my god, like we're so
[39:43] screwed." Uh you know, every lawyer
[39:45] already works in Word and Outlook and
[39:47] now they're just going to use Copilot.
[39:48] it turns out like it didn't work and the
[39:52] um you know ability for us then to still
[39:54] build a lot of value was huge.
[39:57] I think now reflecting back on that you
[40:00] learn so much by having to figure it out
[40:06] and I I I really think that the amount
[40:08] of things you learn is a function of the
[40:11] amount of discomfort uh that you are
[40:14] willing to endure.
[40:15] >> Yeah. Um, when we started Legora, I was
[40:17] like super introverted. I, you know,
[40:20] really didn't feel comfortable talking
[40:22] to customers. Um, I wanted to code as
[40:24] much as possible.
[40:26] You know, when you have to, uh, go
[40:29] separate ways with an employee for the
[40:30] first time, like all of this is so hard,
[40:32] but you realize that startups is one of
[40:35] the places where you can learn the most
[40:38] in a short amount of time. I think, you
[40:42] know, if I were to build a company again
[40:45] or join a company,
[40:49] I
[40:50] still feel like I learned a lot working
[40:53] at an other startups. I actually worked
[40:55] at startups
[40:57] >> before starting my own.
[40:59] >> And
[41:01] then I would say you you should think
[41:03] really deeply about uh who you started
[41:06] with
[41:07] >> and the problem space. And I think we
[41:10] picked a space more than we picked a
[41:14] problem which I think is like two
[41:15] different ways of going about it. It was
[41:18] completely obvious that legal and AI was
[41:21] going to be a thing.
[41:22] >> Yeah.
[41:23] >> How it was going to be a thing was like
[41:25] very uncertain and so we just said let's
[41:27] march in this general direction and then
[41:30] we'll figure it out. That's one way of
[41:32] doing I guess the other way of doing it
[41:33] is like you find a specific problem, you
[41:35] solve that very clearly, you generate
[41:38] ROI and then you expand from that.
[41:41] >> Yeah. Um you mentioned earlier, well I
[41:44] know that you are extremely competitive.
[41:46] Um how is that expressed inside Lora?
[41:49] Like how does a Lora employee know that
[41:51] Max is a very competitive C?
[41:53] >> I think everybody everybody at Lori is
[41:55] like that self selects.
[41:56] >> How how does how's expressed? Is it like
[41:58] a Friday meeting? Here's our goals and
[42:00] like
[42:00] >> Well, yes. So we do everybody knows
[42:04] every every monthly goal. Uh I think
[42:06] setting quarterly goals is like a little
[42:08] bit tricky.
[42:09] >> Is that how it was from the very
[42:10] beginning with just three of you guys?
[42:11] >> Um no then it was no goals. Then it was
[42:14] just like every day you like try to
[42:16] maximize the outcome.
[42:17] >> Okay.
[42:18] >> Um and then we got you know when you're
[42:20] 750 people you need to plan a little bit
[42:23] better and like have some better
[42:24] internal communication.
[42:26] >> Actually communication is like the thing
[42:28] that really breaks when you scale. Yes.
[42:30] Um I think a lot of people have talked
[42:33] about that already. Um
[42:35] but no we you really feel this uh like
[42:40] drive from engineering that they want to
[42:43] build the best product and the best
[42:46] feature and if you compare you know our
[42:49] tabular review versus you know the other
[42:52] alternatives in the market like it's
[42:54] really sort of you stack rank it.
[42:56] >> Yeah. And
[42:58] and we have lots of people on vacation
[43:00] now in Stockholm because it's July. And
[43:03] uh most of them have have most of the
[43:05] engineers who are on vacation are like
[43:07] more productive than they had have ever
[43:09] been because they're like taking a bit
[43:11] of time off, but then they also get to
[43:12] code now on problems that they like want
[43:15] to beat and they want to win. And
[43:18] >> it's it's a team sport. And I think
[43:21] >> you can be competitive but be it in a
[43:23] team way. And so you really need to
[43:26] solidify this like winning or losing
[43:28] together strategy I think and when we
[43:32] get a big win like that is really
[43:34] celebrated and when we have a loss we
[43:37] really like mourn it together.
[43:39] >> Yeah.
[43:39] >> And then we immediately make a plan of
[43:41] like how can we flip it or like how can
[43:44] we make a land and like turn it around
[43:46] and I feel like people are in solution
[43:49] mode rather than like blame mode. And I
[43:53] think that has been a big um
[43:57] you know momentum driver for us but also
[43:59] we've been in like chasing right like
[44:01] there were uh other legal AI companies
[44:04] that were bigger than us when we started
[44:07] and so we always felt at least in the
[44:10] beginning like we were chasing
[44:13] now we are much bigger and
[44:17] >> let's say you were the biggest one at
[44:18] some point very soon
[44:19] >> yes
[44:20] >> is is that going to impact your
[44:21] motivation or your I think at that time
[44:23] it so that's interesting. I I thought a
[44:25] lot about like what happens at that
[44:27] moment.
[44:27] >> Yeah.
[44:28] >> I think we need to
[44:30] >> uh either pick out another enemy and go
[44:34] like okay we have to be bigger than them
[44:35] now or we have to like really find this
[44:39] way of being better than ourselves
[44:41] yesterday. And
[44:44] I think that um having competitors is a
[44:47] good thing. you should not be overly
[44:49] focused on what they're doing, but it's
[44:51] definitely like a carrot, I think. And
[44:54] it's a it's a easy thing to like uh
[44:56] rally around because what you don't want
[44:59] is you don't want a lot of side
[45:00] questing.
[45:00] >> Yeah.
[45:01] >> You want everybody focused on the same
[45:02] thing.
[45:04] >> So, uh one question I got from the
[45:05] audience uh is how do you become more
[45:08] ambitious? And when I ask this question,
[45:11] I'm thinking of a company I'm working
[45:12] with right now who's like, "Oh, we want
[45:14] to do this country in Europe and then
[45:15] we're going to do this other country in
[45:16] Europe and then maybe next year we'll do
[45:17] US." You guys did a lot of countries in
[45:19] Europe just you're in the batch and then
[45:21] like
[45:21] >> and now we're at like 50 countries
[45:23] >> and now you're everywhere and you scale
[45:24] up really quickly. And is that ambition
[45:26] or is that the product was working or is
[45:28] >> No, it's definitely ambition. I mean I
[45:30] think it's like
[45:31] >> how does someone learn that or how does
[45:33] someone become more ambitious? Is that
[45:35] possible?
[45:37] >> Yeah, I think it's possible. I actually
[45:38] think the best way to become more
[45:40] ambitious is to have a peer group of uh
[45:44] other very ambitious people. So in
[45:48] in like my final years of um
[45:53] of like high school,
[45:55] >> I was pretty lazy. I was playing a lot
[45:58] of video games. I was um you know I had
[46:03] a pretty easy time in school and I
[46:05] didn't work that hard and I I didn't
[46:09] know how big the world was like outside
[46:12] of my sphere.
[46:13] >> Mhm.
[46:14] >> And the first two years in college was
[46:18] the same.
[46:18] >> Yeah. And then I made like a new friend
[46:20] group of um very ambitious people and
[46:27] that made it click for me. I went from
[46:31] doing like zero internships to doing
[46:34] eight jobs in one year. And I actually
[46:38] think that's like one of the best parts
[46:40] about YC. Um and you I think PJ talked
[46:44] about that in one of the essays which is
[46:46] like you come here and then you just
[46:48] realize that like wow every peer like
[46:50] everybody's really ambitious and so you
[46:52] become more ambitious together.
[46:53] >> Yeah.
[46:54] >> And I think now we are like that inside
[46:57] of Lora.
[46:58] >> Yeah.
[46:58] >> Because I I don't feel like I'm the like
[47:01] boss. I feel like I'm a peer in the team
[47:04] that is running the company. And
[47:07] you know, our CFO sometimes, you know,
[47:11] challenges our marketing team to be more
[47:13] ambitious and you know, like a CFO maybe
[47:17] typically wouldn't care about that.
[47:18] >> Yeah.
[47:19] >> But we're all just like so forward
[47:21] leaning and it's just so fun. And then
[47:24] you really get to assemble this like
[47:26] group across the entire company. It's
[47:27] not just at the top, right? It's like
[47:29] everywhere. Yeah. and
[47:31] and then you get to watch your creation
[47:34] like spiral and become more and more and
[47:36] more and more ambitious and that is
[47:38] really fun. I also think you need to
[47:39] have like big uh idols
[47:42] >> and big companies ahead of you. I mean
[47:43] in the beginning
[47:44] >> who was who was your idol? Well, so we
[47:46] would look at Spotify and CLA as
[47:48] >> these are the biggest success tech
[47:51] stories from Stockholm that have, you
[47:53] know, ever happened.
[47:54] >> And then we realized, wow, we have a
[47:56] bigger market cap than CLA.
[47:58] >> And that was like kind of a weird
[48:00] moment.
[48:01] >> Yeah. Yeah.
[48:01] >> Um because
[48:06] we feel like we have done zero to one.
[48:08] >> Yeah.
[48:10] >> And 1 to 10 and then 10 to 100 still
[48:14] remains. that's in front of us and so
[48:16] yeah
[48:17] >> um would you say uh so so people in the
[48:21] audience here are wondering what skills
[48:24] are either more valuable to have now as
[48:27] you're in school or you're graduating
[48:28] from school um versus not more valuable
[48:31] like basically is
[48:34] is the skills that you need to start a
[48:36] company or skills that you need to get
[48:37] into like like basically your career
[48:39] have they are they changing in a very
[48:41] short amount of time now
[48:42] >> I I think
[48:45] storytelling is at least for the CEO.
[48:49] >> Yeah.
[48:51] >> I had completely underappreciated how
[48:53] important and how good of a skill that
[48:56] would be because what ends up happening
[48:57] is you need to sell the company to uh
[49:01] yourself.
[49:02] >> Yeah.
[49:03] >> Like working this hard if you don't
[49:06] believe in your own story uh is really
[49:08] hard. You need to sell employees. Um
[49:12] like now we are hiring people you know
[49:16] we are competing with the labs for
[49:17] talent and you know we need to sell the
[49:22] story of how working Lora at Lora is
[49:24] going to be better than working at
[49:25] Antropic.
[49:27] You need to sell the story to investors.
[49:29] You need to sell the story to customers.
[49:31] And
[49:33] I think that in college or in high
[49:37] school or wherever that is, like
[49:39] spending time to learn that is useful. I
[49:43] don't know how to learn it. I actually
[49:44] don't know how I learned it unless I
[49:48] just had a lot of exposure.
[49:49] >> Yeah.
[49:49] >> Uh I always like liked stories. I like
[49:51] video games. I like I enjoy a good
[49:53] story. But I think that is like the most
[49:55] important thing.
[49:56] >> And and then maybe the other really tech
[49:59] technical skills.
[50:00] >> Okay. Um, well, I I'll I'll say one more
[50:02] before we go to technical.
[50:04] >> I used to be a really bad teammate,
[50:07] >> uh, and a really bad collaborator. So, I
[50:09] played volleyball for a long time
[50:11] growing up.
[50:13] >> And I would be the type of person on the
[50:15] team who when my teammate missed the
[50:18] serve, I would yell at them and go, "You
[50:21] suck." Like, how could you miss
[50:23] that serve? And
[50:26] that was very that doesn't get you
[50:29] invited to play the next game.
[50:31] >> Yeah.
[50:31] >> And
[50:32] >> makes sense.
[50:33] >> You know, it it it doesn't it doesn't
[50:36] invite a followership and it doesn't
[50:39] invite like a good vibe.
[50:41] >> Yeah.
[50:42] >> So in high school I like really
[50:45] understood that and had to pivot that
[50:47] way of of working. I think technical
[50:49] skills.
[50:50] I
[50:53] think that
[50:57] the sort of the velocity and and your
[50:59] ability to iterate on customer feedback
[51:01] still is probably the most important
[51:03] skill to get started. Yeah.
[51:05] >> Even now when we're bigger, very often
[51:08] we will hear about a particular type of
[51:10] problem a customer is having in a
[51:13] customer call. I will dump that in the
[51:16] product channel. and I'll go how quickly
[51:19] can we turn this around and delight the
[51:21] customer
[51:22] >> and that's like a bit strange to do at a
[51:24] you know thousand person company scale
[51:26] but still how we do it
[51:28] >> and you need to make sure that you don't
[51:30] overly like zigzag and that you continue
[51:33] building towards like the right vision
[51:36] >> but I still think that the
[51:38] uh your ability as a smaller company to
[51:40] be fast versus your incumbent
[51:42] competition is the superpower and when
[51:45] you have a superpower you need to lean
[51:47] into that and and and that's still true
[51:49] for for me like I I should be doing the
[51:51] things that I'm uniquely good at and
[51:53] other people in the company do the
[51:55] things that they're uniquely good at.
[51:56] >> Yeah.
[51:56] >> Um I think also
[51:59] technical uh skills um
[52:04] >> maybe they're different these days.
[52:05] Technical means something else.
[52:07] >> Yes. Well, but but it still means you
[52:09] know being able to build systems at
[52:11] scale, right? Like just because you can
[52:13] produce a lot of code with AI
[52:14] >> Yeah. is not a excuse for not being a a
[52:20] very good software engineer.
[52:21] >> Right. Right.
[52:22] >> And I still think we need many good
[52:24] software engineers. We are hiring a
[52:27] hundred of them at Agora.
[52:29] >> What's the most interesting problems
[52:31] that people get to work on when they
[52:33] join Agora?
[52:35] Oh um
[52:37] one of the most interesting problems
[52:40] right now is this transition from
[52:43] reactive agents to proactive agents. So
[52:47] >> what's an example?
[52:48] >> So for the last three years of working
[52:50] with the product, you know, you will
[52:51] give Lora a prompt or a set of
[52:53] instructions and it's going to go off
[52:55] and do that thing. Now we are basically
[52:58] connecting Lora to different pieces of
[53:00] context and when it gets a trigger it
[53:02] will start to do something. Uh that
[53:04] means that if the sales team gets a
[53:06] contract it will get routed to a Lora
[53:08] agent. The Lora agent will start working
[53:10] on it in parallel. you know, if it needs
[53:13] to escalate to a lawyer, it will.
[53:14] Otherwise, it might just execute the
[53:16] contract.
[53:17] >> Or you connect the entire data room to a
[53:19] Lorra agent and the agent automatically
[53:21] starts um organizing that data room and
[53:25] produce the due diligence report, right?
[53:26] Like it's it's um having the agent do
[53:29] things without you telling it uh what it
[53:32] should do.
[53:33] >> Yeah. And that for us is the unlock of
[53:37] you know how does one lawyer produce the
[53:39] outcomes of a team of 10 lawyers with
[53:42] the help of Lora.
[53:43] >> Yeah.
[53:43] >> H I think that's very interesting. We
[53:45] also have some very interesting problems
[53:46] just from like a scale perspective right
[53:49] like we're spending millions and
[53:50] millions and millions of dollars on OCR
[53:52] and like uh you know document parsing
[53:55] and these are like real engineering
[53:57] problems to go solve at a bigger scale.
[54:00] >> Got it. Um and you grew from zero to 100
[54:04] millionaire in 18 months in April. Um
[54:07] keep growing at a crazy rate.
[54:09] >> Yes.
[54:10] >> Your job has changed quite a lot in 18
[54:13] months.
[54:13] >> Yes.
[54:14] >> Um we talked earlier about you now
[54:16] interviewing like exec teams like sort
[54:19] of like we had this talk from the
[54:21] founder of Dropbox at YCA like a couple
[54:23] years ago. We talked about the mini
[54:24] games that you play. You've done a lot
[54:26] of mini games in 18 months and now
[54:27] you're at the mini game of like building
[54:28] out or hiring people to run your team.
[54:30] How what's
[54:31] >> Yeah,
[54:32] >> that sounds hard and doesn't sound like
[54:33] something you've done before. Like how
[54:36] >> Well, it's uh definitely not something
[54:38] I've done before, but
[54:39] >> how do you learn something like that
[54:40] that it seems extremely important to
[54:42] hire the right executive?
[54:45] I in a way I think
[54:48] most of the work up until that point um
[54:52] makes you qualified for that thing,
[54:54] >> right?
[54:55] >> Uh if you've
[54:56] >> you get the next mini game by basically
[54:57] seeing the last one.
[54:58] >> Yes. But you need to make sure that you
[54:59] learn uh because at part of every mini
[55:03] game and I think you really need to um
[55:06] put the company first um way ahead of
[55:11] your own ego in a way. And you know I I
[55:14] tell this to the executive team. I need
[55:16] to re-qualify for the job as CEO of Lora
[55:21] every quarter, right? It's a new
[55:23] company, new challenges as do they,
[55:25] right? Like running a sales team when
[55:27] you are 1 million ARR is very different
[55:30] from 150 million AR R. And I think for
[55:34] myself, if you
[55:37] like if you are um if you enjoy that, if
[55:41] you enjoy learning new things, if you
[55:42] enjoy being challenged, if you accept
[55:45] the fact that now my most important job
[55:49] is building out the executive team and
[55:51] I'm going to go do that, you will
[55:53] succeed at it. And then I think as
[55:56] always, you try to build a good network
[55:58] of people who have done it before. Um
[56:01] the tough thing is there's very few
[56:03] people who have done uh the company this
[56:06] quickly as we are and you know even a
[56:08] lot of the executives that we are now
[56:09] bringing on they come from sauce and
[56:12] they come from this you know world of
[56:15] triple triple double double if you grow
[56:18] 40% year on year you are doing fantastic
[56:21] you're you know you're you're sort of on
[56:22] track and
[56:24] >> that's not enough anymore
[56:26] >> it's not enough like we you know David
[56:28] our CFO joined from H another YC company
[56:31] very they've been very successful.
[56:32] >> Yeah.
[56:33] >> But they've grown from you know 30
[56:35] million to 300 million in in something
[56:36] like four years and now we're doing it
[56:38] in like one year and so uh from 200
[56:42] people to 1300 people and we're doing
[56:44] over four years and we're doing it in
[56:45] one year and so you need to just
[56:46] compress timelines. I think you need to
[56:49] be uh brutal at saying no to things and
[56:52] you need to understand yourself where
[56:54] you have the most competitive edge where
[56:57] you can do the most. when I landed in
[56:59] Stockholm uh in end of April, all of the
[57:03] ads were basically Legora ads with Jude
[57:06] Law.
[57:07] >> Um and
[57:10] I'm curious how you get Jude Law to be
[57:13] the face of the company. Uh and he has
[57:16] if you haven't watched seen the ads, I
[57:17] recommend you go into YouTube and
[57:18] watching the Leg Jude law ads.
[57:20] >> Did you did you fall in love with law
[57:22] again?
[57:22] >> Yeah, I did.
[57:23] >> Yeah, you did. Good. Um
[57:25] >> what happened? How did how did you score
[57:27] that? Okay. So, the the inside baseball
[57:30] is
[57:31] we had a meeting with one of our
[57:34] marketing agencies and one of their
[57:37] pitches was why don't we redo like very
[57:40] famous um legal scenes like
[57:44] >> um you can't handle the truth. Yeah.
[57:47] Like like why don't we redo like famous
[57:49] legal scenes with lawyers but like with
[57:51] Legora?
[57:51] >> Yeah.
[57:52] >> And or but no, the pitch was this. It
[57:54] was actually pretty funny. um all of
[57:55] these movies about lawyers like what if
[57:58] they just had Lora and you know the
[58:00] movie would be over in like a minute and
[58:02] so we got to this idea of like working
[58:03] with actors and then somebody went well
[58:06] legora is like AI powered law what if we
[58:09] got dude law to be like AI powered and
[58:13] that got us down the track of like huh
[58:15] maybe we could get dude law um and
[58:18] what's funny in Hollywood right now is
[58:20] it's like pretty anti- AI with you know
[58:23] writing script
[58:25] you know, using AI in movies, etc.
[58:28] >> And he thought we were completely
[58:30] unserious when we reached out the first
[58:31] time, like some Swedish AI company wants
[58:34] to work with Jude Law to make billboards
[58:36] and a campaign. But then we were so
[58:38] persistent and I think um one
[58:41] underappreciated form of negotiation is
[58:45] nagging. It's one of the things my dad
[58:47] taught me. And
[58:49] we nagged and nagged and nagged and he
[58:52] said yes. On one condition, he got to
[58:55] pick his own script writer and
[58:57] cinematographer. And who would have
[58:59] known? He brings an SNL script director
[59:02] and the cinematographer from Oppenheimer
[59:05] [laughter]
[59:06] to uh to like light the the scene and
[59:09] like do the whole cinematography. And
[59:12] they basically go into this the set.
[59:14] Nobody from Lori is allowed in and you
[59:17] know a few hours later like these
[59:18] magical productions come out.
[59:20] >> It's really good.
[59:21] >> It's so funny. Um and what I think it
[59:23] did for us was it put us in another
[59:26] light where like even people outside of
[59:28] law now know about Lorra and that has
[59:31] been really exciting.
[59:33] >> Awesome. Thank you so much for coming to
[59:35] school. This is awesome.
[59:36] >> Thank you Gustav for having me.
[59:37] >> Thanks everyone.