a16z Leads $47M Series A in AI-Native CRM Platform Lightfield

a16z Leads $47M Series A in AI-Native CRM Platform Lightfield Andreessen Horowitz announced it is leading a $47 million Series A round for Lightfield, an AI-native CRM founded by Keith Peiris and Henri Liriani designed to automate customer relationship management using temporal context graphs and integrated agents. a16z led a $47 million Series A funding round for Lightfield. Lightfield uses a temporal context graph that configures itself from emails and calls in minutes without schema changes. The platform features AI agents that automate record updates, follow-ups, handoffs, and reporting, with pricing tied to work performed rather than static seats. Founders Keith Peiris and Henri Liriani previously built the AI presentation platform Tome before pivoting to address CRM deficiencies. Platform Architecture and Features Lightfield aims to replace traditional CRM pain points like stale fields, complex manual configurations, and unreliable reporting. Built on a temporal context graph, the platform extracts context directly from calls and emails within minutes, supporting complex enterprise deals without requiring manual schema modifications. Autonomous agents handle tasks such as follow-ups, handoffs, updates, and reporting, while pricing is structured around work completed and value provided rather than individual seat licenses. Adoption and Founder Background Since launching late last year, Lightfield has gained adoption among thousands of companies, with teams migrating from incumbents such as Salesforce, HubSpot, and Attio. Co-founders Keith Peiris and Henri Liriani previously created Tome, an AI presentation software that reached 25 million users, before downsizing to a core engineering team and pivoting to solve the lack of AI-native systems of record they faced while scaling their prior business. Market Positioning The investment thesis parallels Lightfield with prior shifts in systems of record, comparing it to Siebel on client-server, Salesforce on cloud infrastructure, and HubSpot on inbound marketing. The firm argues that newly founded AI-native companies represent a greenfield generation that will select purpose-built AI systems of record over incumbent software.

a16z领投AI原生CRM平台Lightfield 4700万美元A轮融资 a16z宣布领投Lightfield的4700万美元A轮融资。Lightfield由原Tome创始人打造，是一款面向智能体时代的AI原生CRM，旨在解决传统CRM配置繁琐、数据陈旧等痛点。 a16z领投了Lightfield价值4700万美元的A轮融资。 Lightfield采用基于时序上下文图的灵活数据模型，可根据邮件和通话自动构建且无需手动配置。 该产品配备智能体负责更新、跟进和报告等工作，定价依据工作完成度和价值而非固定席位。 创始人Keith Peiris和Henri Liriani此前创立了AI演示工具Tome（曾达2500万用户），后缩减团队转型创立Lightfield。 重构CRM数据架构与自动化流程 传统CRM往往需要耗费数周进行配置，伴随字段陈旧和仪表板繁重等问题。Lightfield定位为智能体时代的CRM，底层采用时序上下文图（temporal context graph），能在数分钟内通过邮件和通话数据自动建模，支持人类与智能体使用同一套API协同工作。其内置的智能体可自动处理记录更新、跟进、交接和报告等繁琐工作，并在商业模式上采取基于交付价值与工作量的计费方式，而非传统的按席位收费。 创始人转型与AI原生系统的市场机遇 Lightfield由Keith Peiris和Henri Liriani创立，两人此前曾打造拥有2500万用户的AI演示工具Tome；在意识到既有战略难以支撑更大规模公司后，他们将团队缩减至核心工程师并转向解决规模化过程中遇到的AI原生CRM缺失问题。自去年底推出后，已有数千家企业采用。投资方指出，正如Siebel生于客户机-服务器时代、Salesforce生于云时代一样，AI原生一代企业正在形成并挑选其核心记录系统。

[America](https://www.a16z.news/t/america) | [Tech](https://www.a16z.news/t/technology) | [Opinion](https://www.a16z.news/t/opinion) | [Culture](https://www.a16z.news/t/culture) | [Charts](https://www.a16z.news/t/charts) Every company runs on a CRM, and almost no one likes the one they have. It’s the system of record for how you find, win, and keep customers—the most important software a company owns, and somehow the most dreaded. CRMs are supposed to help drive productivity and efficiency for sales and support teams, while helping deliver insights on how to improve. It turns out they often do the opposite, and the promised “insights” are a stack of dashboards you have to build yourself. Enter Lightfield, the CRM for the agentic era. That means a fundamentally different data architecture: a flexible data model that needs no configuration, builds itself from your emails and calls in minutes, and fits your business rather than the other way around. The feat underneath is a temporal context graph that captures the why behind every deal. The advantages compound from there: agents and humans work from the same platform through the same API, and the data model scales to track complex, high-touch, multi-threaded enterprise deals that play out over months without a single schema change. The classic CRM headaches, the stale fields, the weeks of configuration, the reports nobody trusts, go away because the data model is finally right. More than that, Lightfield comes with agents that do the work that piles up around the record, the updates, the follow-ups, the handoffs, the reporting, and pricing follows the work done and value delivered instead of static seats you buy. And because it holds every customer conversation, Lightfield becomes the business world model, shaping what you build next and for whom. In a world where context is the rate limiter, Lightfield delivers a compounding context moat. Customers have noticed. Since launching late last year, thousands of companies have adopted Lightfield, and teams are ripping out Salesforce, HubSpot, and Attio to switch. As one operator put it after moving off the largest incumbent: *“If you’ve only ever ridden a horse, the only thing you ever want is a faster horse. Well, this is a car.”* Special products are built by special people. We’ve known Keith Peiris and Henri Liriani for a long time. They previously built Tome, an AI presentation tool that grew to 25 million users, and when they decided that wasn’t the right strategy to build a massive company, they did the hardest thing founders can do: they pivoted. They shrank the company to a core group of engineers and rebuilt around a problem they had experienced firsthand scaling Tome—there was no AI-native CRM for growing companies. History says this is how generational systems of record are born. Siebel was born on client-server, Salesforce on cloud, HubSpot on inbound SMB. Each won a greenfield generation of companies the incumbent couldn’t see, and the AI-native generation is being founded right now, choosing its system of record for the first time. We could not be more thrilled to lead Lightfield’s $47M Series A. If your company is growing fast and the tooling that got you here is starting to break, check them out. And if you want to help build the system of record that humans and agents actually love, they’re hiring! *This newsletter is provided for informational purposes only, and should not be relied upon as legal, business, investment, or tax advice. Furthermore, this content is not investment advice, nor is it intended for use by any investors or prospective investors in any a16z funds. This newsletter may link to other websites or contain other information obtained from third-party sources - a16z has not independently verified nor makes any representations about the current or enduring accuracy of such information. If this content includes third-party advertisements, a16z has not reviewed such advertisements and does not endorse any advertising content or related companies contained therein. Any investments or portfolio companies mentioned, referred to, or described are not representative of all investments in vehicles managed by a16z; visit [https://a16z.com/investment-list/](https://a16z.com/investment-list/) for a full list of investments. Other important information can be found at [a16z.com/disclosures](http://a16z.com/disclosures). You’re receiving this newsletter since you opted in earlier; if you would like to opt out of future newsletters you may unsubscribe immediately.*